Clearing Paper Jams - Canon 2438C006 User Manual

Clearing Paper Jams

If a paper jams, <Paper jammed.> is displayed on the screen. Press
understand the procedures on the display, see the following sections to clear jams.
When removing the jammed paper, do not turn OFF the machine
● Turning OFF the machine deletes the data that is being printed.
If paper tears
● Remove all the paper fragments to prevent them from becoming jammed.
If paper jams repeatedly
● Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine.
● Check that the paper is appropriate for the machine.
● Check that no jammed paper fragments remain in the machine.
● If you use paper with a coarse surface, set <Paper Type> to <Bond 1 (16 lb Bond-27 lb Bond)> or <Bond 2 (28
lb Bond-60 lb Cover)>.
Specifying Paper Size and Type in the Drawer(P. 107)
Specifying Paper Size and Type in the Multi-Purpose Tray(P. 108)
Printing from a Computer(P. 117)
Do not forcibly remove the jammed paper from the machine
● Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local
authorized Canon dealer or the Canon help line.
Troubleshooting
to display simple solutions. If it is difficult to
Available Paper(P. 317)
When a Problem Cannot Be Solved(P. 302)
297
23FJ-053
Output tray
Paper Jams inside the
Machine(P. 298)
Inside of the machine
Paper Jams inside the
Machine(P. 298)
Back cover
Paper Jams inside the
Machine(P. 298)