If you cannot see the leading edge or the trailing edge of the paper
Open the top cover completely and remove the EP-32 cartridge. Store the cartridge in
its original protective bag to avoid exposure to light.
If the leading edge of the paper has passed through the fixing assembly, pull the paper
out through the face-up tray (see page 148).
While using green mark, flip the transfer guide up q. Gently ease the edge of the paper
away from the guide w. After the paper's trailing edge has come out, slowly pull the
paper toward you and out of the printer.
Transfer charging roller
If the paper is jammed near the fixing assembly, pull it out forwards, in the direction
indicated by the arrow in the illustration.
Clearing Paper Jams
• When removing the jammed paper, be careful not to touch the
transfer charging roller. If the roller becomes dirty, the print quality
• The transfer guide opens to an angle of about 90 . Do not try to force
it any further open as this could deform the guide and result in a
deterioration in print quality or a printer malfunction.