Calling for service
If the printer requires servicing, turn it off and unplug its power cord from the wall.
Keep this manual on hand for reference in case the service engineer asks you further
Before calling, make sure you have the following information.
• Product name
• Serial number—see page 14 (Do not remove this label as the service engineer will
reference it during each service/maintenance visit.)
• Place of purchase
• Nature of problem
• Action taken to try and resolve the problem and results.
Correcting Poor Print Quality