Replacing Print Heads - Stratasys Connex500 User Manual

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Operating & Maintaining the Connex500/350 3D Printer
Replacing
Print Heads
6–40
Missing row
Printed sample
Figure 6-54: Measuring a missing row in a printed sample
In the example above, the number of missing nozzles is one (1). More 
than 12, or more than four consecutive clogged nozzles are an indication 
that you may need to replace the print head.
Note: During this procedure, the roller does not smooth the surface of the
printed samples. Do not mistake the visible lines in the sample for missing
material.
To complete the calibration procedure, you need to weigh the printed 
patches. An external head calibration utility uses these weights to adjust 
the voltage applied to each print head. 
The condition of the print heads directly affects the quality of printed 
models. You may need to replace a print head if one or more of the 
following symptoms occurs:
There are noticeable grooves in the surface of printed models.
Visual inspection of the head reveals that its surface is damaged—
peeling or bubbles in the nozzle area.
The pattern test or the weight test reveals that more than four 
consecutive nozzles—or a total of more than 12 nozzles—are not 
functioning.
The print‐head calibration utility indicates that a head cannot be 
calibrated for acceptable printing—see "Calibrating (Optimizing) Print 
Heads" on page 38.
The printer interface displays a warning or malfunction message 
relating to a print head—
Head Heater temperature timeout
Head Heater thermistor open
Head Heater thermistor short
Replace print heads only after attempting all other means for improving print
quality (see "Improving Print Quality" on page 6-28) and after consulting
with an authorized customer-support engineer.
Ruler
DOC-13025 Rev. A

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