Oracle X10 Hardware Maintenance Manual

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Oracle Private Cloud Appliance

Hardware Maintenance Guide

F87242-04

March 2025

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Summary of Contents for Oracle X10

Page 1 Oracle Private Cloud Appliance Hardware Maintenance Guide F87242-04 March 2025...
Page 3 Documentation Accessibility Access to Oracle Support for Accessibility Diversity and Inclusion Replacing Oracle Server X9-2 Components Replacing Oracle Storage Drive Enclosure DE3-24C Components Replacing Switch Components Replacing Oracle Server X10 Components Illustrated Parts Breakdown Preparing the Server for Component Replacement...
Page 4 4-29 Reconnect Power and Data Cables 4-30 Power On the Server 4-30 Replacing X10-2c GPU L40S Compute Server Components Illustrated Back Panel Components Breakdown Preparing the Server for Component Replacement Safety Precautions Powering Down the Server Disconnect Cables From the Server...
Page 5 Preface This publication is part of the customer documentation set for Oracle Private Cloud Appliance Release 3.0. Note that the documentation follows the release numbering scheme of the appliance software, not the hardware on which it is installed. All Oracle Private Cloud Appliance product documentation is available at https://docs.oracle.com/en/engineered-...
Page 6 Diversity and Inclusion Oracle is fully committed to diversity and inclusion. Oracle respects and values having a diverse workforce that increases thought leadership and innovation. As part of our initiative to build a more inclusive culture that positively impacts our employees, customers, and partners, we are working to remove insensitive terms from our products and documentation.
Page 7 Replacing Oracle Server X9-2 Components This section provides a list of customer servicable components for an Oracle Server X9-2 that is installed in Oracle Private Cloud Appliance. WARNING: If you require service for any other Oracle Server X9-2 components, contact Oracle.
Page 8 Replacing Oracle Storage Drive Enclosure DE3-24C Components This section provides a list of customer servicable components for an Oracle Storage Drive Enclosure DE3-24C that is installed in Oracle Private Cloud Appliance. WARNING: If you require service for any other Oracle Storage Drive Enclosure DE3-24C components, contact Oracle.
Page 9 Replacing Switch Components This section provides a list of customer servicable components for the Cisco Nexus 9348GC- FXP Switch and Cisco Nexus 9336C-FX2 Switch models that are installed in Oracle Private Cloud Appliance. WARNING: If you require service for any other switch components, contact Oracle.
Page 10 Please follow the step-by-step instructions provided in this guide. WARNING: If a replacement procedure is not listed in this guide, you must contact Oracle to have the malfunctioning component serviced. Illustrated Parts Breakdown The following figure identifies the major components of the Oracle Server X10.
Page 11 Chapter 4 Illustrated Parts Breakdown Callout Description Storage drives – four 2.5-inch hot-pluggable PCIe-based NVMe SFF SSDs in 4- Drive backplane Storage drive bay cage 4-Drive backplane (DBP) System chassis Front LED indicator module (FIM) Six fan modules (FM0-5) Fan tray Motherboard assembly (MB) Processors (P0, P1) and heatsinks 24 DIMMs...
Page 12 For your protection, observe the following safety precautions when setting up your equipment: • Follow all standard cautions, warnings, and instructions marked on the equipment and described in the "Oracle Server Safety and Compliance Guide" and "Important Safety Information for Oracle's Hardware Systems". •...
Page 13 Place ESD-sensitive components such as the motherboard, DIMMS (memory modules), and other printed circuit board (PCB) cards on an antistatic mat. The following items can be used as an antistatic mat: – Antistatic bag used to wrap an Oracle replacement part – Oracle ESD mat (orderable item) –...
Page 14 Compute service, refer to the chapter Hardware Administration in the Oracle Private Cloud Appliance Administrator Guide. Power Down a Node from the Service Enclave Note: Always perform a graceful shutdown. It ensures that all data is saved and the system is ready for restart.
Page 15 If the Stop command from the Service Enclave does not cause the node to power down as expected, try these alternatives: • Use the Oracle Integrated Lights Out Manager (ILOM) Log in to the ILOM UI or CLI using an Administrator account. Perform a graceful shutdown.
Page 16 Preparing the Server for Component Replacement To prevent the rack from tipping forward when the server is extended, extend all rack anti- tilt mechanisms. Refer to the "Oracle Rack Cabinet 1242 User's Guide" at Oracle Rack Cabinet 1242 Documentation Library.
Page 17 Chapter 4 Preparing the Server for Component Replacement When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Then perform procedures for servicing the server. Note: An antistatic wrist strap is not included in the Accessory Kit for the server. However, antistatic wrist straps might be included with options and components.
Page 18 Oracle ILOM. Even if only one fan motor is faulted within the fan module, the Oracle ILOM service processor detects that two fan motors have failed to spin while the fan module is removed.
Page 19 Chapter 4 Replacing a Fan Module Extend the server to the maintenance position. Extend the Server to the Maintenance Position. To access the fan modules, remove the server top cover. Remove the Server Top Cover. Identify the faulty fan module. Each fan module has a fan service action required status indicator (LED) that is located next to the module.
Page 20 Chapter 4 Replacing the Battery Press down on the fan module to fully seat the fan module. Verify that the fan module status indicator (LED) for the replacement fan module is not illuminated. Install the server top cover. Install the Server Top Cover.
Page 21 Chapter 4 Replacing the Battery Remove the Battery Power off the server. Powering Down the Server. Disconnect the power cords from the power supplies. Disconnect Cables From the Server. Extend the server into the maintenance position. Extend the Server to the Maintenance Position.
Page 22 Chapter 4 Replacing the Battery Callout Description 796136-1 Top-Load Battery Connector (TE) 1093TR Top-Load Battery Connector 1070TR Top-Load Battery Connector S8421 Top-Load Battery Connector Select the detailed instructions below for the specific type of RTC battery retainer on the server motherboard. •...
Page 23 Chapter 4 Replacing the Battery Push the coin battery towards the negative spring and then lift up the coin battery to dislodge it from its holder. • [Type 3 and 4] Remove the battery from other Top-Load Battery Connectors as follows.
Page 24 Chapter 4 Replacing the Battery Grasp connector. Support the connector by grasping the positive end of the connector. Caution: The connector must be supported, otherwise damage to the soldered contacts could occur. Slide battery under lips at positive end of connector. While supporting the connector, hold the battery at an angle with the positive side facing up, and slide the battery under the lips at the positive end of the connector.
Page 25 Chapter 4 Replacing the Battery • Press the new battery into the battery retainer with the positive side (+) facing up. Install the server top cover. Install the Server Top Cover. Return the server to the normal rack position. Return the Server to the Normal Rack Position.
Page 26 Otherwise, proceed to the next step. If the service processor is not configured to use NTP, you must reset the Oracle ILOM clock using Oracle ILOM CLI or web interface. Refer to Oracle ILOM Documentation.
Page 27 Chapter 4 Replacing the Cable Management Arm Call Out Description Connector A Front slide bar Velcro straps (6) Connector B Connector C Connector D Slide-rail latching bracket (used with connector D) Back slide bar Server flat cable covers Server round cable covers (optional) Remove the Cable Management Arm Caution: Throughout this procedure, after you disconnect any of the CMA four connectors, do...
Page 28 Chapter 4 Replacing the Cable Management Arm Disconnect all cables from the back of the server. If applicable, remove any additional Velcro straps that were installed to bundle the cables. Unwrap the six Velcro straps that are securing the cables. Open the three cable covers to the fully opened position.
Page 29 Chapter 4 Replacing the Cable Management Arm Call Out Description Slide rail latching bracket release tab (labeled PUSH) Use your right hand to support the CMA and use your left thumb to push in (toward the left) on the slide rail latching bracket release tab labeled PUSH (callout 2), and pull the latching bracket out of the left slide rail and put it aside [3 and 4].
Page 30 Chapter 4 Replacing the Cable Management Arm Call Out Description Connector B release lever To disconnect connector A: Place your left arm under the CMA to support it and grasp the back end of connector A with your left hand. Use your right thumb to pull the connector A release lever to the right, away from the left slide rail (callout 1), and use your left hand to pull the connector out of the slide rail [1 and 2].
Page 31 Chapter 4 Replacing the Cable Management Arm Note: References to "left" or "right" in this procedure assume that you are facing the back of the equipment rack. Throughout this installation procedure, support the CMA and do not allow it to hang under its own weight until it is secured at all four attachment points. To install CMA connector A into the left slide rail: Insert CMA connector A into the front slot on the left slide rail until it locks into place with an audible click [1 and 2].
Page 32 Chapter 4 Replacing the Cable Management Arm Call Out Description Connector B tab Right slide rail front slot To install CMA connector C into the right slide rail: Align connector C with the slide rail so that the locking spring (callout 1) is positioned inside (server side) of the right slide rail [1].
Page 33 Chapter 4 Replacing the Cable Management Arm Insert connector C into the right slide rail until it locks into place with an audible click [2 and 3]. Gently tug on the right side of the CMA back slide bar to verify that connector C is properly seated.
Page 34 Chapter 4 Replacing the Cable Management Arm Gently tug on the four CMA connection points to ensure that the CMA connectors are fully seated before you allow the CMA to hang by its own weight. To verify that the slide rails and the CMA are operating properly before routing cables through the CMA: Ensure that the rack anti-tilt bar is extended to prevent the rack from tipping forward when the server is extended.
Page 35 Chapter 4 Replacing the Cable Management Arm To return the server to the rack: Simultaneously pull and hold the two green release tabs (one on each side of the server) toward the front of the server while you push the server into the rack. As you push the server into the rack, verify that the CMA retracts without binding.
Page 36 Chapter 4 Replacing the Cable Management Arm You hear a click when the server is in the normal rack position. Connect cables to the server, as required. Reconnect Power and Data Cables. Open the CMA cable covers, route the server cables through the CMA cable troughs (in the order specified in the following steps), close the cable covers, and secure the cables with the six Velcro straps.
Page 37 Chapter 4 Returning the Server to Operation Note: If you need to install additional Velcro straps, wrap the straps around the cables only, not around any of the CMA components. Otherwise, expansion and contraction of the CMA slide bars might be hindered when the server is extended from the rack and returned to the rack.
Page 38 Chapter 4 Returning the Server to Operation Return the Server to the Normal Rack Position If the server is in the extended maintenance position, use this procedure to return the server to the normal rack position. Push the server back into the rack, as described in the following steps. Simultaneously pull and hold the two green release tabs (one on each side of the slide rails on the server) toward the front of the server, while you push the server into the rack.
Page 39 If the Start command from the Service Enclave does not cause the node to boot as expected, try these alternatives: • Log in to the Oracle Integrated Lights Out Manager (ILOM). – ILOM UI: In the left pane, click Host Management, select Power Control, and click Power On from the Select Action list.
Page 40 Replacing X10-2c GPU L40S Compute Server Components Model X10-2c GPU L40S Compute Server nodes may be installed in a GPU expansion rack connected to your Oracle Private Cloud Appliance base rack. Certain server components can be replaced by a data center administrator or technician in case of hardware failure. Please follow the step-by-step instructions provided in this guide.
Page 41 For your protection, observe the following safety precautions when setting up your equipment: • Follow all standard cautions, warnings, and instructions marked on the equipment and described in the "Oracle Server Safety and Compliance Guide" and "Important Safety Information for Oracle's Hardware Systems".
Page 42 Chapter 5 Preparing the Server for Component Replacement • Ensure that the voltage and frequency of your power source match the voltage and frequency that appear on the equipment electrical rating label. • Follow the electrostatic discharge safety practices. • Disconnect both power supply cords (if necessary) before servicing components.
Page 43 (PCB) cards on an antistatic mat. You can use the following items as an antistatic mat: – An antistatic bag used to wrap an Oracle replacement part – An Oracle ESD mat (orderable item) –...
Page 44 Compute service, refer to the chapter Hardware Administration in the Oracle Private Cloud Appliance Administrator Guide. Power Down a Node from the Service Enclave Note: Always perform a graceful shutdown. It ensures that all data is saved and the system is ready for restart.
Page 45 Caution: When removing and replacing a fan module in the X10-2c GPU L40S Compute Server, you must complete the entire procedure within 25 seconds to maintain adequate cooling in the system, and prevent the possible shutdown of the server.
Page 46 Alternatively, to list all known faults in the server, log in to the ILOM service processor from the ILOM Fault Management Shell and issue the fmadm faulty command. For more information, refer to "Oracle ILOM User's Guide for System Monitoring and Diagnostics" in Oracle Integrated Lights Out Manager (ILOM) Documentation.
Page 47 Chapter 5 Replacing a Fan Module Set the fan module on an antistatic mat. Install a Fan Module Remove the replacement fan module from its packaging, and place it on an antistatic mat. Grasp the replacement fan module by the handle and align it with the empty chassis fan module slot.
Page 48 Chapter 5 Replacing Power Supplies Verify that the fan module status indicator (LED) on the replacement fan module is lit green. Replacing Power Supplies Power supplies are located at the back of the server and are replaceable components that do not require you to power off the server for service.
Page 49 Alternatively, to list all known faults in the server, log in to the ILOM service processor from the ILOM Fault Management Shell and issue the fmadm faulty command. For more information, refer to "Oracle ILOM User's Guide for System Monitoring and Diagnostics" in Oracle Integrated Lights Out Manager (ILOM) Documentation.
Page 50 Chapter 5 Replacing Power Supplies Set the power supply on an antistatic mat. Install a Power Supply Always replace the failed power supply with the same model of power supply. For this product, both the A271 and A271A power supplies are supported and are interchangeable in the system.
Page 51 Chapter 5 Returning the Server to Operation Reconnect the power cord to the power supply. WARNING: For accurate component identification, see Illustrated Back Panel Components Breakdown. When replacing a power supply, pay special attention to the cable routing of PS 0 and PS 2.
Page 52 If it does not, proceed to the next step. From the Service Enclave, issue the Start command. Hardware Administration in the Oracle Private Cloud Appliance Administrator Guide. • Service Web UI: In the Rack Units table, click the action menu (three vertical dots) and select Start.

This manual is also suitable for:

X9-2 X10-2c