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Error code
914.xx
915.xx
916.xx
917.xx
918.xx
919.xx
91x.xx (910.xx‑919.xx) Engine software service check
Actions
Step 1
a
Remove the controller board shield. See
shield removal" on page
b
Check the cables on the controller board for proper
connection.
Are the cables properly connected?
Step 2
Replace the controller board. See
page
393.
Does the problem remain?
Step 3
Reconnect the cables, and then reset the printer.
Does the problem remain?
913.xx error code check
Actions
Step 1
a
Turn the printer off, and remove the controller board shield. See
"Controller board shield removal" on page
b
Check the cable connections. See
on page 393
for proper disconnecting and connecting of
cables from controller board.
Are all cable connections secure?
Description
General engine software error.
"Controller board
392.
"Controller board removal" on
"Controller board removal"
Diagnostics and troubleshooting
Action
See
software service check" on page
Yes
Go to step 2.
Contact the next
level of support.
Contact the next
level of support.
Yes
Go to step 3.
392.
241
"91x.xx (910.xx‑919.xx) Engine
No
Go to step 3.
The problem is
solved.
The problem is
solved.
No
Go to step 2.
5028
241.
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