Sharp MX-C400P Operation Manual

Digital full color printer
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Table of Contents
MODEL:
MX-C400P

Operation Guide

BEFORE USING
BEFORE USING
THE MACHINE
THE MACHINE
PRINTING
PRINTING
SYSTEM SETTINGS
SYSTEM SETTINGS
TROUBLESHOOTING
TROUBLESHOOTING

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Table of Contents
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  Summary of Contents for Sharp MX-C400P

  • Page 1: Operation Guide

    MODEL: MX-C400P Operation Guide BEFORE USING BEFORE USING THE MACHINE THE MACHINE PRINTING PRINTING SYSTEM SETTINGS SYSTEM SETTINGS TROUBLESHOOTING TROUBLESHOOTING...
  • Page 2: Manuals Provided With The Machine

    MANUALS PROVIDED WITH THE MACHINE Operation manuals in PDF format (this manual) The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals is explained in "Downloading the Operation Guide"...
  • Page 3 The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment. The explanations in this manual assume that 500-sheet paper feed units (total of four trays) are installed on the MX-C400P. For some functions and procedures, the explanations assume that devices other than the above are installed.
  • Page 4: Table Of Contents

    CHAPTER 1 BEFORE USING THE MACHINE This chapter provides information on basic operation procedures, how to load paper and machine maintenance. BEFORE USING THE MACHINE PART NAMES AND FUNCTIONS ....1-3 •...
  • Page 5 MAINTENANCE REPLACING THE TONER CARTRIDGES..1-49 REPLACING THE TONER COLLECTION CONTAINER ......1-52 REPLACING THE DEVELOPER CARTRIDGE / DRUM CARTRIDGE .
  • Page 6: Part Names And Functions

    BEFORE USING THE MACHINE This section provides basic information about the machine. Please read this chapter before using the machine. PART NAMES AND FUNCTIONS EXTERIOR Front cover Open this cover to replace a toner cartridge. ☞ REPLACING THE TONER CARTRIDGES 1-49) Output tray (center tray) Output is delivered to this tray.
  • Page 7: Before Using The Machine

    Tray 1 This holds paper. ☞ TRAY SETTINGS FOR TRAYS 1 TO 4 Tray 2/Tray 3/Tray 4 (when 500-sheet paper feed units are installed)* These hold paper. For 500-sheet paper feed unit combinations, consult your dealer or nearest SHARP Service Department. ☞...
  • Page 8: Interior

    INTERIOR (11) Toner collection container removed and main charger cover open (17) (11) Developer cartridges This contains the developer that is necessary to transfer the toner to the paper. When replacing the drum cartridge, the developer cartridge must be removed before the drum cartridge is replaced. ☞...
  • Page 9: Side And Back

    SIDE AND BACK USB connector (A type) Supports USB 2.0 (Hi-Speed). This is used to connect a USB device such as USB memory to the machine. This connector is not initially available for use. If you wish to use the connector, contact your service assistance. LAN connector Connect the LAN cable to this connector when the machine is used on a network.
  • Page 10: Operation Panel

    OPERATION PANEL Display Messages and keys appear in the display. Use the arrow keys and the [OK] key to select displayed items and perform various operations. ☞ USING THE OPERATION PANEL [OK] key Press this key to enter a selected setting. [BACK] key Press this key to return to the previous screen without discarding your settings.
  • Page 11: Using The Operation Panel

    USING THE OPERATION PANEL This section explains how to use the operation panel. • To enter text, see "ENTERING TEXT" (page 1-75). • For information on the screens and procedures for using the system settings, see (page 3-5) in "3. SYSTEM SETTINGS". USING THE DISPLAY Base screen (1) Move the selection frame with the arrow keys...
  • Page 12: Entering Numbers

    Selecting items in lists and returning to the previous screen (1) When selections appear as a list in a setting screen, select the desired item in the list with the keys. Items that are currently set are indicated by (2) Press the [OK] key to enter your selection. •...
  • Page 13 Entering with the arrow keys To change the number of copies, enter a number as follows. Example: 123 BACK (1) Select the number with the (2) Use the keys to move the frame to the next place. (3) Repeat steps (1) and (2) to enter 2 and 3. (4) After entering the number, press the [OK] key To restore a number...
  • Page 14 Items that appear in the display Icon display This icon appears when a USB memory or other USB device is connected to the machine. This icon appears when the data security kit is being used. This icon appears when the machine is communicating with an external application.
  • Page 15: Using The Web Page

    USING THE WEB PAGE The procedures for using the Web page are explained below. Common buttons The [Submit] button used to store settings, the [Update] button used to update settings, and the [Cancel] button used to cancel a setting and return to the previous screen appear here.
  • Page 16: Turning The Power On And Off

    TURNING THE POWER ON AND OFF The machine has two power switches. One is the main power switch on the left side of the machine, and the other is the [POWER] key ( ) on the right side of the operation panel. Main power switch When the main power switch is switched on, the main power indicator on the operation panel lights up.
  • Page 17: Energy Save Functions

    ENERGY SAVE FUNCTIONS This product has the following two energy save functions that conform to the Energy Star guidelines to help conserve natural resources and reduce environmental pollution. Preheat Mode (Low power mode) Preheat mode automatically lowers the temperature of the fusing unit and thereby reduces power consumption if the machine remains in the standby state for the interval of time set in "Preheat Mode Setting"...
  • Page 18: User Authentication

    USER AUTHENTICATION User authentication restricts the use of the machine to users that have been registered. The functions that each user is allowed to use can be specified, allowing the machine to be customized to meet the needs of your workplace. When the administrator of the machine has enabled user authentication, each user must log in to use the machine.
  • Page 19 BACK When the user number is an 8-digit number, this step is not necessary. (Login takes place automatically after the user number is entered.) LOGOUT If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto Clear activates, logout takes place automatically.
  • Page 20: Authentication By Login Name / Password

    AUTHENTICATION BY LOGIN NAME / PASSWORD The following procedure is used to log in using a login name and password received from the administrator of the machine or the administrator of the LDAP server. When controlled by login name and password (Different items will appear in the screen when LDAP authentication is used.) Keys in the display can be selected with the arrow keys and the [OK] key.
  • Page 21 BACK • When an LDAP server has been stored, [Auth to:] can be changed. • If you selected a login user name from the user list… The LDAP server was stored when your user information was stored, and thus the LDAP server will appear as the authentication server when you select your login name.
  • Page 22 BACK (Different items will appear in the screen when LDAP authentication is used.) LOGOUT If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto Clear activates, logout takes place automatically. If an incorrect login name or password is entered 3 times in a row...
  • Page 23: Accessing The Web Page

    ACCESSING THE WEB PAGE The login method for accessing the Web server in the machine varies depending on whether or not user authentication is enabled. For information on accessing the Web server in the machine, see "ACCESSING THE WEB SERVER IN THE MACHINE"...
  • Page 24: User Control

    USER CONTROL User Control is used to configure settings for user authentication in the Web page. Select the [User Control] key in the Web page menu to configure the settings. USER LIST This is used to store, edit, and delete users when user authentication is enabled. When the [User List] key is selected, the following screen appears.
  • Page 25 Factory-stored users The following users are stored in the machine at the factory. • Administrator: Factory-stored account for the administrator of the machine. • User: This is used when network authentication is used and a login name not stored in the machine is directly entered.
  • Page 26 Item Specify the authority of the user by selecting one of the stored authority groups. The factory Authority Group default setting is [User]. For more information, see The favorite operation group that will be applied at login appears. The factory default setting is Favorite Operation Group [Following the System Settings].
  • Page 27: Default Setting

    DEFAULT SETTING These settings enable or disable user authentication and specify the authentication method. When user authentication is enabled, each user of the machine is registered. When a user logs in, settings for that user are applied. This function allows greater control of security and cost management. In addition, even if the user information is not stored in the machine, it is possible to log in by directly entering user information stored on an LDAP server.
  • Page 28: Disable Switching Of Display Order

    The Number of User Name Displayed Setting on Operation Panel The number of users that are displayed in the user selection screen can be selected (6, 12, or 18 users). This setting also applies to the user selection screen of print hold. A Warning when Login Fails This setting is used to display a warning and prohibit login for five minutes if login fails three times in a row.
  • Page 29: Page Limit Group List

    PAGE LIMIT GROUP LIST This is used to store groups of Account Limit Settings. The page limits for each user are specified by selecting one of these stored groups when the user is stored. When the [Page Limit Group List] key is selected, the following screen appears. (1) List display This shows the currently stored groups.
  • Page 30: Authority Group List

    AUTHORITY GROUP LIST Use this to store groups of user authority settings. The authority of each user is specified by selecting one of these stored groups when the user is stored. When the [Authority Group List] key is selected, the following screen appears. (1) List display This shows the currently stored groups.
  • Page 31 List of settings and factory default settings of template groups Item Group Name Select the Group Name to be the Registration Model Printer Color Mode Approval Setting FTP Pull Print USB Memory Direct Print Network Folder Pull Print Print hold Print Hold Image Check Sharp OSA Approval Settings to Use a Sharp OSA...
  • Page 32: Favorite Operation Group List

    FAVORITE OPERATION GROUP LIST This is used to store favorite operation groups. Favorite Operation Group Registration Groups of preferred settings can be stored as "favorite operation groups". For example, a user who speaks a different language would normally have to change the display language each time he or she uses the machine; however, by storing the language in a favorite operation group, the language is automatically selected when the user logs in.
  • Page 33: View User Count

    VIEW USER COUNT This displays the total number of pages printed by each user. When the [View User Count] key is selected, the following screen appears. (1) User List This shows the factory-stored users and the currently stored users. To select a user, select the user name. (2) [Select All] key This selects all users.
  • Page 34: Remote Operation Of The Machine

    REMOTE OPERATION OF THE MACHINE The remote operation function allows you to operate the machine from your computer. When this function is added, the same screen as the operation panel screen appears on your computer. This allows you to operate the machine from your computer in the same way as if you were standing in front of the machine. Your computer Operate the machine using...
  • Page 35: Job Log

    JOB LOG The machine retains a log of the jobs that are performed. Settings for the job log stored in the machine are configured on the Web page. Select [Job Log] on the Web page to configure the settings. SAVE / DELETE JOB LOG The log of jobs executed on the machine can be stored or deleted.
  • Page 36: Items Recorded In The Job Log

    ITEMS RECORDED IN THE JOB LOG The machine records the jobs that are performed in the job log. The main information that is recorded in the job log is described below. • To make it easy to total the usage counts of differently configured machines, the items recorded in the job log are fixed, regardless of what peripheral devices are installed or the objective of the recording.
  • Page 37 Main items Number of Reserved Sets Number of Completed Sets Number of Reserved Pages Number of Completed Pages Result Error Cause Print Job Related Item Output Staple Staple Count Printer Tone Print Hold Related Print Hold Item Storing Mode File Name Data Size [KB] Common Functionality Color Setting...
  • Page 38: Storage Backup

    STORAGE BACKUP User information stored in the machine can be backed up to your computer or restored from your computer via the Web page. Settings and information stored in the machine can be backed up to your computer. Settings can be exported or imported in XML format using the Web page. Select [Storage Backup] in the Web page menu and configure the settings.
  • Page 39: Device Cloning

    DEVICE CLONING Device cloning is used to save the machine's setting information in XML format and copy the information to another machine. This function saves you the trouble of repeatedly configuring the same settings in multiple machines. Select [Device Cloning] in the Web page menu and configure the settings. •...
  • Page 40: Loading Paper

    LOADING PAPER IMPORTANT POINTS ABOUT PAPER This section provides information that you should know before loading paper in the paper trays. Be sure to read this section before loading paper. NAMES AND LOCATIONS OF TRAYS The names of the trays are as follows. Tray 1 Tray 3 Tray 4...
  • Page 41: Print Side Face Up Or Face Down

    Types of paper that can be used in each tray The following types of paper can be loaded in each tray. " " in the table indicates "cannot be used". – Plain paper Pre-printed Recycle Paper Letter head Pre-punched Color Heavy paper* Labels Glossy paper*...
  • Page 42 Paper that cannot be used • Special media for inkjet printers (fine paper, glossy paper, glossy film, etc.) • Carbon paper or thermal paper • Pasted paper • Paper with clips • Paper with fold marks • Torn paper • Oil-feed transparency film •...
  • Page 43: Tray Settings For Trays 1 To 4

    TRAY SETTINGS FOR TRAYS 1 TO 4 LOADING PAPER AND CHANGING THE PAPER SIZE A maximum of 500 sheets of paper from size 5-1/2" x 8-1/2" to size 8-1/2" x 14" (A5 to A4) can be loaded in trays 1 and 2. A maximum of 500 sheets of paper from size 7-1/4"...
  • Page 44 • If paper is loaded higher than the line, paper misfeeds may occur. • When pushing in a tray, take care that your fingers do not become pinched in the tray. When pulling out a tray after paper is loaded, do not pull hard. The tray may be damaged, the machine may topple, and injury may result.
  • Page 45: Loading Paper In The Bypass Tray

    LOADING PAPER IN THE BYPASS TRAY The bypass tray can be used to print on plain paper, envelopes, label sheets, and other special media. Up to 100 sheets of paper can be loaded (up to 40 sheets of heavy paper) for continuous printing similar to the other trays. Do not place heavy objects on the bypass tray or press down on the tray.
  • Page 46: Important Points When Using The Bypass Tray

    IMPORTANT POINTS WHEN USING THE BYPASS TRAY • When using plain paper other than SHARP standard paper or special media other than SHARP-recommended transparency film, or when printing on the reverse side of previously used paper, the paper must be loaded one sheet at a time.
  • Page 47: Loading Envelopes

    Loading envelopes When inserting envelopes in the bypass tray, place them aligned to the left side in the orientation shown below. Only the front side of envelopes can be printed on. Be sure to place the front side face down. When loading envelopes, load one envelope at a time.
  • Page 48: Peripheral Devices

    PERIPHERAL DEVICES This section describes the peripheral devices that can be used with the machine and explains how to use the finisher, as well as Sharp OSA. PERIPHERAL DEVICES Peripheral devices can be installed on the machine to increase its range of functionality. The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
  • Page 49: Finisher

    FINISHER The finisher is equipped with the offset function, which offsets each set of output from the previous set. In addition, each set of sorted output can be stapled. PART NAMES The following parts can be accessed when the finisher is open. Output tray Stapled and offset output is delivered to this tray.
  • Page 50: Sharp Osa

    SHARP OSA Sharp OSA (Open Systems Architecture) is an architecture that enables external applications to be directly connected to a machine over a network. When a machine that supports Sharp OSA is used, the keys that are displayed on the operation panel and functions can be linked to an external application.
  • Page 51: External Account Application

    EXTERNAL ACCOUNT APPLICATION An external account application can be used in "external authentication mode" or "external count mode". When external authentication mode is used, the login screen is retrieved from the application when the machine is started. When a job ends, a job notification screen is sent to the application to enable counts to be kept for each authenticated user.
  • Page 52: Replacing The Toner Cartridges

    MAINTENANCE This section explains how to clean the machine and replace the toner cartridges and the toner collection container. REPLACING THE TONER CARTRIDGES When it is time to replace a supply item, a message instructing you to replace the item will appear in the display. When replacing a toner cartridge, carefully check the indicated color and replace the toner cartridge for that color.
  • Page 53 • When shaking the toner cartridge, be sure to shake with the protective material inserted in the cartridge. If you shake the cartridge after removing the protective material, toner may spill out. • Shake the toner cartridge only in the horizontal direction. If shaken in any other direction, toner may collect in one part of the cartridge.
  • Page 54 • Before moving the machine, remove the toner cartridge. Moving the machine with the toner cartridge installed may cause a failure. • When the developer cartridge has been removed, do not remove or insert the toner cartridge. This may cause a failure. •...
  • Page 55: Replacing The Toner Collection Container

    REPLACING THE TONER COLLECTION CONTAINER The toner collection container collects excess toner that is produced during printing. When it is time to replace a supply item, a message instructing you to replace the item will appear in the display. Follow the procedure below to replace the toner collection container.
  • Page 56 • If the toner collection container is tipped forward too far, it will not be possible to remove it. • Do not point the holes down as used toner will spill out. • Hold the container by both hands and lift it up slowly. •...
  • Page 57 Caution • Do not throw the toner collection container into a fire. Toner may fly and cause burns. • Store the toner collection container out of the reach of small children. • Place the old toner collection container in the bag that contained the new toner collection container, seal the bag, and place it in the box.
  • Page 58: Replacing The Developer Cartridge / Drum Cartridge

    REPLACING THE DEVELOPER CARTRIDGE / DRUM CARTRIDGE Before replacing the developer cartridge or drum cartridge, turn off the main power of the machine and wait briefly. REPLACING THE DEVELOPER CARTRIDGE When it is time to replace a supply item, a message instructing you to replace the item will appear in the display. When replacing a developer cartridge, carefully check the indicated color and replace the developer cartridge for that color.
  • Page 59: Remove The Developer Cartridge

    Roller • When removing the developer cartridge, grasp it with both hands at the middle. • Try to keep the developer cartridge horizontal as you remove it. If tipped during removal, developer may spill out. • There will be toner on the roller area of the removed developer cartridge. Do not touch the roller area. If you accidentally touch the toner, immediately wash your hands.
  • Page 60 • The part of the developer cartridge shown in the next illustration is easily deformed or damaged. Do not touch this part when handling the cartridge. • Do not touch the roller in the developer cartridge. If the roller is accidentally touched, image problems may result.
  • Page 61 If excessive force is used or the seal is pulled out diagonally, it may tear. There is a mark (red belt) on the end of the seal. After removing the seal, be sure to verify that the mark (red belt) is on the end of the seal.
  • Page 62: Turn On The Power

    Take care that your fingers are not pinched when closing the cover. Caution • Do not throw the developer cartridge into a fire. Toner may fly and cause burns. • Store the developer cartridge out of the reach of small children. •...
  • Page 63: Replacing The Drum Cartridge

    REPLACING THE DRUM CARTRIDGE When it is time to replace a supply item, a message instructing you to replace the item will appear in the display. When replacing a drum cartridge, carefully check the indicated color. If black is indicated, replace the drum cartridge for black. If cyan, magenta, or yellow is indicated, replace the drum cartridge for color.
  • Page 64 Drum cartridge alignment mark on machine • To remove the protective material, slowly pull it straight out so that it does not tear. • When installing the drum cartridge, do not touch or damage the drum. This may cause a failure. •...
  • Page 65: Replacing The Staple Cartridge In The Finisher

    REPLACING THE STAPLE CARTRIDGE IN THE FINISHER When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below to replace the staple cartridge. • Even when a message appears in the operation panel, staples may occasionally remain in the staple cartridge. •...
  • Page 66 Take care that your fingers are not pinched when closing the cover. Take care that your fingers are not pinched when closing the cover. Make a test print in staple sort mode to verify that stapling takes place correctly. BEFORE USING THE MACHINE Insert a new staple cartridge into the staple case as shown.
  • Page 67: Regular Maintenance

    REGULAR MAINTENANCE To ensure that the machine continues to provide top quality performance, periodically clean the machine. Caution Do not use a flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical components or the fusing unit inside the machine, fire or electrical shock may result. Do not use thinner, benzene, or similar volatile cleaning agents to clean the machine.
  • Page 68: Clean The Main Charger

    Position of mark Take care not to let the tip of the charger cleaner become soiled by toner. • Clean with the mark ( • Do not use the charger cleaner for any purpose other than cleaning the main charger. Release the lock levers and open the main charger cover.
  • Page 69 Main charger There are a total of 4 places to be cleaned in the machine as shown. BEFORE USING THE MACHINE Repeat step 5 with each of the other main chargers. Replace the charger cleaner in its original position. Insert the tip of the charger cleaner in toward the right and then press down on the end of the charger cleaner.
  • Page 70: Cleaning The Bypass Feed Roller

    CLEANING THE BYPASS FEED ROLLER If you find that paper fed from the bypass tray misfeeds or is soiled by the roller, clean the roller. Before starting, remove the paper from the bypass tray. Marks Caution When cleaning the rollers, be careful not to injure your hands. Do not touch the surface of the roller if your hands are dirty.
  • Page 71 BEFORE USING THE MACHINE DATA Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to turn on the operation panel power. 1-68...
  • Page 72: Cleaning The Laser Unit

    CLEANING THE LASER UNIT When the laser unit inside the machine becomes dirty, line patterns (colored lines) may form in the printed image. Follow the steps below to clean the laser unit. Identifying lines (colored lines) caused by a dirty laser unit •...
  • Page 73 If the cleaner is dirty, remove the cleaner and replace it with a clean one. For the procedure for replacing the cleaner, see steps 5 through 7. If the cleaner is not dirty, go to step 8. Return the removed cleaner to the toner collection container Make sure that the cleaner is firmly attached to the cleaning tool.
  • Page 74: Laser Unit

    Holes to be cleaned There are a total of 4 holes to be cleaned in the laser unit. If the cleaner becomes dirty during cleaning, replace with a new cleaner. For the procedure for replacing the cleaner, see steps 5 to 7. Clean the laser unit.
  • Page 75 Take care that your fingers are not pinched when closing the cover. BEFORE USING THE MACHINE Install the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER Close the front cover. DATA Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to turn on the operation panel power.
  • Page 76: Cleaning The Pt Charger

    CLEANING THE PT CHARGER If black or colored lines still remain after the main charger have been cleaned, use the PT charger cleaner to clean the PT charger. Do not point the holes down as used toner will spill out. BEFORE USING THE MACHINE Press the [POWER] key ( operation panel to turn off the panel...
  • Page 77 Take care that your fingers are not pinched when closing the cover. BEFORE USING THE MACHINE Close the front cover. DATA Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to turn on the operation panel power.
  • Page 78: Entering Text

    ENTERING TEXT This section explains the text entry screen. FUNCTIONS OF THE MAIN KEYS .info .biz http: Description This key changes the text entry screen from the lower case screen to the upper case screen. The upper case screen will continue to appear until the [Caps] key is selected again so that it is no longer highlighted.
  • Page 79 Search Input mode screen • The key layouts that can be selected vary depending on the language selected in "Display Language Setting" in the system settings (administrator). • The following symbols cannot be used when entering a file name or folder name. \ ? / "...
  • Page 80 CHAPTER 2 PRINTING This chapter provides detailed explanations of the procedures for printing. For the procedures for using the display of the machine, see BEFORE USING THE MACHINE". For the procedure for accessing the Web pages, see the Quick Start Guide. For the procedures for using the Web page, see MACHINE".
  • Page 81 PRINT FUNCTIONS FOR SPECIAL PURPOSES ......2-48 • PRINTING SPECIFIED PAGES ON DIFFERENT PAPER (Different Paper).
  • Page 82: Printer Function Of The Machine

    PRINTER FUNCTION OF THE MACHINE The machine is equipped standard with a full color printing function. To enable printing from your computer, a printer driver must be installed. See the table below to determine which printer driver to use in your environment. Environment PCL6, PCL5c The machine supports the Hewlett-Packard PCL6 and PCL5c printer...
  • Page 83: Printing From Windows

    PRINTING FROM WINDOWS BASIC PRINTING PROCEDURE The following example explains how to print a document from "WordPad", which is a standard accessory program in Windows. The menu used to execute printing may vary depending on the software application. The button that is used to open the printer driver properties window (usually [Properties] or [Printing Preferences]) may vary depending on the software application.
  • Page 84 • Make sure the paper size is the same as the paper size set in the software application. • Up to eight custom paper sizes can be stored. Storing a custom paper size makes it easy to specify that size each time you need to use it.
  • Page 85: Selecting The Paper

    SELECTING THE PAPER This section explains how to configure the "Paper Selection" setting on the [Paper] tab of the printer driver properties window. Before printing, check the paper sizes, paper types, and paper remaining in the machine's trays. To view the most recent tray information, click the [Tray Status] button. •...
  • Page 86: Printing On Envelopes

    PRINTING ON ENVELOPES The bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "BEFORE USING THE MACHINE".
  • Page 87: Printing When The User Authentication Function Is Enabled

    PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED When the user authentication function is enabled, your user information (login name, password, etc.) must be entered in the printer driver properties window before you can print. The information that must be entered varies depending on the authentication method being used, so check with the administrator of the machine before printing.
  • Page 88: Start Printing

    To have a confirmation window appear before printing starts, select the [Auto Job Control Review] checkbox so that a checkmark appears. • When user authentication is enabled, printing is possible without entering user information if black and white printing is set in the printer driver.
  • Page 89: Viewing Printer Driver Help

    VIEWING PRINTER DRIVER HELP When selecting settings in the printer driver, you can display Help to view explanations of the settings. The button that is used to open the printer driver properties window (usually [Properties] or [Printing Preferences]) may vary depending on the software application. Pop-up help Help can be displayed for a setting by clicking the setting and pressing the [F1] key.
  • Page 90: Saving Frequently Used Print Settings

    SAVING FREQUENTLY USED PRINT SETTINGS Settings configured on each of the tabs at the time of printing can be saved as user settings. Saving frequently used settings or complex color settings under an assigned name makes it easy to select those settings the next time you need to use them.
  • Page 91 • Up to 30 sets of user settings can be saved. • The following items cannot be saved in user settings. - A watermark that you created - Paper insertion settings - Overlay file - The login name, password, user name, and job name entered in the [Job Handling] tab Check and save the settings.
  • Page 92: Using Saved Settings

    USING SAVED SETTINGS The button that is used to open the printer driver properties window (usually [Properties] or [Printing Preferences]) may vary depending on the software application. Deleting saved settings Select the user settings that you want to delete in (1) of step 2 above, and click the [Delete] button. Open the printer driver properties window from the print window of the software application.
  • Page 93: Changing The Printer Driver Default Settings

    CHANGING THE PRINTER DRIVER DEFAULT SETTINGS The default settings of the printer driver can be changed using the procedure below. The settings selected using this procedure are saved and become the default settings when printing from a software application. (Settings selected in the printer driver properties window when printing from an application remain in effect only while the application is in use.) Click the [Start] button (...
  • Page 94 PRINTING Configure the settings and click the [OK] button. For explanations of the settings, see printer driver Help. 2-15...
  • Page 95: Printing From A Macintosh

    PRINTING FROM A MACINTOSH BASIC PRINTING PROCEDURE The following example explains how to print a document from the standard accessory program "TextEdit" in Mac OS X ("SimpleText" in Mac OS 9). SELECTING PAPER SETTINGS Select paper settings in the printer driver before selecting the print command. The machine name that appears in the "Format for"...
  • Page 96: Printing

    PRINTING The menu used to execute printing may vary depending on the software application. The machine name that appears in the "Printer" menu is normally [SCxxxxxx]. In Mac OS X v10.6, it is normally [RDVxxxxxx]. ("xxxxxx" is a sequence of characters that varies depending on the machine model.) Select [Print] from the [File] menu of TextEdit.
  • Page 97 When removing printed output... Remove the output horizontally so that it does not get caught on the actuator for output tray full detection. If the actuator comes off, see TROUBLESHOOTING". Click the [Print] button. Printing begins. "The actuator came off (when a finisher is not 2-18 PRINTING installed)"...
  • Page 98: Selecting The Paper

    SELECTING THE PAPER This section explains the [Paper Feed] settings ("Paper Source" setting in [General] in Mac OS 9) in the print settings window. • When [Auto Select] is selected A tray with plain paper or recycled paper (the factory default setting is plain paper only) of the size specified in "Paper Size"...
  • Page 99: Printing On Envelopes

    PRINTING ON ENVELOPES The bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "BEFORE USING THE MACHINE".
  • Page 100: Printing When The User Authentication Function Is Enabled

    PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED When the user authentication function is enabled, you must enter your user information (login name, password, etc.) in order to print. The information that must be entered varies depending on the authentication method being used, so check with the administrator of the machine before printing.
  • Page 101 In Mac OS X, you can click the simplify operation the next time you wish to print based on the same user authentication. • When user authentication is enabled, printing is possible without entering user information if black and white printing is set in the printer driver.
  • Page 102: Frequently Used Functions

    FREQUENTLY USED FUNCTIONS This section explains frequently used functions. • SELECTING THE COLOR MODE • TWO-SIDED PRINTING (page 2-26) • FITTING THE PRINT IMAGE TO THE PAPER 2-28) The explanations assume that the paper size and other basic settings have already been selected. For the basic procedure for printing and the steps for opening the printer driver properties window, see the following section: ☞...
  • Page 103: Black And White Printing

    BLACK AND WHITE PRINTING [Black and White] can be selected on the [Main] tab as well as on the [Color] tab. Click the [Black and White Print] checkbox on the [Main] tab so that a checkmark The [Black and White Print] checkbox on the [Main] tab and the "Color Mode" setting on the [Color] tab are linked. When the [Black and White Print] checkbox is selected tab.
  • Page 104: Selecting A Print Mode Setting

    SELECTING A PRINT MODE SETTING This section explains the procedure for selecting a print mode setting. The "Print Mode Settings" consist of the following three items: Normal: This mode is suitable for printing data such as regular text or a table. High Quality: The print quality of color photos and text is high.
  • Page 105: Two-Sided Printing

    TWO-SIDED PRINTING The machine can print on both sides of the paper. This function is useful for many purposes, and is particularly convenient when you want to create a simple pamphlet. Two-sided printing also helps conserve paper. Orientation Windows 2-Sided(Book) Vertical Windows 2-Sided(Book)
  • Page 106 Macintosh (1) Select [Layout]. (2) Select [Long-edged binding] or [Short-edged binding]. • In Mac OS X v10.2.8, select the settings in [Advanced]. • In Mac OS 9, select [Output/Document Style] and then select [Flip on long edge] or [Flip on short edge].
  • Page 107: Fitting The Print Image To The Paper

    FITTING THE PRINT IMAGE TO THE PAPER This function is used to automatically enlarge or reduce the printed image to match the size of the paper loaded in the machine. This is convenient for such purposes as enlarging an invoice or A5 size document to letter or A4 size to make it easier to view, and to print when the same size of paper as the document image is not loaded in the machine.
  • Page 108: Printing Multiple Pages On One Page

    PRINTING MULTIPLE PAGES ON ONE PAGE This function can be used to reduce the print image and print multiple pages on a single sheet of paper. This is convenient when you want to print multiple images such as photos on a single sheet of paper, and when you want to conserve paper.
  • Page 109 Windows (2) (3) Macintosh (1) Configure the settings on the [Main] tab. (2) Select the number of pages per sheet. (3) If you wish to print borderlines, click the [Border] checkbox so that a checkmark appears. (4) Select the order of the pages. (1) Select [Layout].
  • Page 110: Stapling Output

    STAPLING OUTPUT The staple function can be used to staple output. This function saves considerable time when preparing handouts for a meeting or other stapled materials. The staple function can also be used in combination with two-sided printing to create materials with a more sophisticated appearance.
  • Page 111 Windows Macintosh (1) Configure the settings on the [Main] tab. (2) Select the "Binding Edge". (3) Select the staple function. For the staple function, select the number of staples in the "Staple" menu. (1) Select [Printer Features]. (2) Select the "Binding Edge". (3) Select the staple function.
  • Page 112: Convenient Printing Functions

    CONVENIENT PRINTING FUNCTIONS This section explains convenient functions for specific printing objectives. • CONVENIENT FUNCTIONS FOR CREATING PAMPHLETS AND POSTERS • FUNCTIONS TO ADJUST THE SIZE AND ORIENTATION OF THE IMAGE (page 2-37) • COLOR MODE ADJUSTMENT FUNCTION 2-41) The explanations assume that the paper size and other basic settings have already been selected. For the basic procedure for printing and the steps for opening the printer driver properties window, see the following section: ☞...
  • Page 113 Macintosh (1) Select [Printer Features]. (2) Select the "Binding Edge". (3) Select [Tiled Pamphlet] or [2-Up Pamphlet]. • In Mac OS X v10.2.8, select from the "2-Side Printing" and "Binding Edge" menus in [Advanced]. • In Mac OS 9, select the settings in [Output/Document Style].
  • Page 114: Increasing The Margin (Margin Shift)

    INCREASING THE MARGIN (Margin Shift) This function is used to shift the print image to increase the margin at the left, right, or top of the paper. This is convenient when you wish to staple or punch the output but the binding area overlaps the text. When a finisher is installed, the staple function can be used with this function.
  • Page 115: Creating A Large Poster (Poster Printing)

    CREATING A LARGE POSTER (Poster Printing) (This function is only available in Windows.) One page of print data can be enlarged and printed using multiple sheets of paper (4 sheets (2 x 2), 9 sheets (3 x 3) or 16 sheets (4 x 4)). The sheets can then be attached together to create a large poster.
  • Page 116: Functions To Adjust The Size And Orientation Of The Image

    FUNCTIONS TO ADJUST THE SIZE AND ORIENTATION OF THE IMAGE ROTATING THE PRINT IMAGE 180 DEGREES (Rotate 180 degrees) This feature rotates the image 180 degrees so that it can be printed correctly on paper that can only be loaded in one orientation (such as envelopes or paper with punch holes).
  • Page 117: Enlarging/Reducing The Print Image (Zoom/Xy-Zoom)

    ENLARGING/REDUCING THE PRINT IMAGE (Zoom/XY-Zoom) This function is used to enlarge or reduce the image to a selected percentage. This allows you to enlarge a small image or add margins to the paper by slightly reducing an image. When using the PS printer driver (Windows), you can set the width and length percentages separately to change the proportions of the image.
  • Page 118: Adjusting Line Widths When Printing (Line Width Settings)

    ADJUSTING LINE WIDTHS WHEN PRINTING (Line Width Settings) (This function is only available in Windows.) When lines in special applications such as CAD cannot be printed correctly, this setting can be used to adjust line widths, such as making overall line widths wider. (This setting is only effective for vector data;...
  • Page 119: Reversing The Image (Mirror Image)

    REVERSING THE IMAGE (Mirror Image) The image can be reversed to create a mirror image. This function can be used to conveniently print a design for a woodblock print or other printing medium. Windows (This function can be used when the PS printer driver is used.) Macintosh (This function can only be used in Mac OS 9.) (1) Click the [Advanced] tab.
  • Page 120: Color Mode Adjustment Function

    COLOR MODE ADJUSTMENT FUNCTION ADJUSTING THE BRIGHTNESS AND CONTRAST OF THE IMAGE (Color Adjustment) The brightness and contrast can be adjusted in the print settings when printing a photo or other image. These settings can be used for simple corrections when you do not have image editing software installed on your computer. Windows Macintosh (This function can only be used in Mac OS X v10.3.9 and v10.4.11.)
  • Page 121: Printing Faint Text And Lines In Black (Text To Black/Vector To Black)

    PRINTING FAINT TEXT AND LINES IN BLACK (Text To Black/Vector To Black) (This function is only available in Windows.) When printing a color image in grayscale, color text and lines that are faint can be printed in black. (Raster data such as bitmap images cannot be adjusted.) This allows you to bring out color text and lines that are faint and difficult to see when printed in grayscale.
  • Page 122: Selecting Color Settings To Match The Image Type (Advanced Color)

    SELECTING COLOR SETTINGS TO MATCH THE IMAGE TYPE (Advanced Color) Preset color settings are available in the machine's printer driver for various uses. These enable printing using the most suitable color settings for the color image type. Advanced color settings can also be configured to match the objective of the color image, such as color management settings and the screening setting for adjustment of color tone expression.
  • Page 123 Macintosh • In Mac OS X v10.5 to 10.5.8 and 10.6, click the [Advanced] tab to configure advanced color settings. • In Mac OS X v10.2.8, select the color image type from the "Image Type" menu. • In Mac OS 9, select [Color], [Color2], and [Color3] to configure color print settings. The following color management settings are available.
  • Page 124: Functions That Combine Text And Images

    FUNCTIONS THAT COMBINE TEXT AND IMAGES ADDING A WATERMARK TO PRINTED PAGES (Watermark) Faint shadow-like text can be added to the background of the printed image as a watermark. The size, color, density, angle, and print position of the watermark text can be adjusted.
  • Page 125: Printing An Image Over The Print Data (Image Stamp)

    PRINTING AN IMAGE OVER THE PRINT DATA (Image Stamp) (This function is only available in Windows.) A bitmap or JPEG image stored on your computer can be printed over the print data. The size, position, and angle of the image can be adjusted. This feature can be used to "stamp"...
  • Page 126: Creating Overlays For Print Data (Overlays)

    CREATING OVERLAYS FOR PRINT DATA (Overlays) (This function is only available in Windows.) The print data can be printed in a previously created overlay. By creating table rulings or a decorative frame in an application different from that of the text file and registering the data as an overlay file, an attractive print result can be easily obtained without the need for complex manipulations.
  • Page 127: Print Functions For Special Purposes

    PRINT FUNCTIONS FOR SPECIAL PURPOSES PRINTING SPECIFIED PAGES ON DIFFERENT PAPER (Different Paper) • Using this function in a Windows environment The front and back cover and specified pages of a document can be printed on paper that is different from the other pages.
  • Page 128 Macintosh (This function can only be used in Mac OS 9, Mac OS X v10.4.11, v10.5 to 10.5.8 and 10.6.) (1) Select [Printer Features]. (2) Select [Different Paper]. (3) Select cover insertion settings. Select the print setting, paper tray, and paper type for the cover page and last page.
  • Page 129: Adding Inserts When Printing On Transparency Film (Transparency Inserts)

    ADDING INSERTS WHEN PRINTING ON TRANSPARENCY FILM (Transparency Inserts) When printing on transparency film, this function helps prevent the sheets of transparency film from sticking together by inserting a sheet of paper between each sheet of film. It is also possible to print the same content on each inserted sheet of paper as is printed on the corresponding sheet of transparency film.
  • Page 130: Printing A Carbon Copy (Carbon Copy)

    PRINTING A CARBON COPY (Carbon Copy) (This function is only available in Windows.) This function is used to print an additional copy of the print image on paper that is the same size but from a different paper tray. For example, if carbon copy print is selected when standard paper is loaded in tray 1 and colored paper is loaded in tray 2, a print result similar to a carbon copy slip can be obtained with a single selection of the print...
  • Page 131: Two-Sided Printing With Specific Pages Printed On The Front Side (Chapter Inserts)

    TWO-SIDED PRINTING WITH SPECIFIC PAGES PRINTED ON THE FRONT SIDE (Chapter Inserts) (This function is only available in Windows.) You can have specific pages printed on the front side of the paper. When a page (such as the first page of a chapter) is specified as a front side page, the page will be printed on the front side of the paper even if would normally be printed on the reverse side (the reverse side will be left...
  • Page 132: Retention (Print Hold) Function

    RETENTION (PRINT HOLD) FUNCTION This function is used to store a print job as a file on the machine's hard drive, allowing the job to be printed from the operation panel when needed. When printing from a computer, a password (5 to 8 digits) can be set to maintain the secrecy of information in a stored file.
  • Page 133: Saving Print Files (Retention)

    SAVING PRINT FILES (Retention) The explanations assume that the paper size and other basic settings have already been selected. For the basic procedure for printing and the steps for opening the printer driver properties window, see the following section: ☞ Windows: BASIC PRINTING PROCEDURE ☞...
  • Page 134 Macintosh (1) Select [Job Handling]. (2) Select the retention setting. Click the [Retention] checkbox method in "Retention Settings". To simplify operation the next time the same password is set, click the button after entering the password (5 to 8 digit number). 2-55 PRINTING .
  • Page 135: Printing A Stored File

    PRINTING A STORED FILE A file stored using retention function can be retrieved and printed when needed. The settings used when the file was stored are also stored, and thus the file can be printed again using those settings. Output settings, 2-sided printing, paper size, the number of copies, and other settings can be selected.
  • Page 136 BACK • A file saved in black and white or grayscale cannot be printed in color. • If print settings are changed when a stored file is printed, the only changed setting that can be stored is the number of copies.
  • Page 137: Automatically Print All Stored Data

    Automatically print all stored data When user authentication is enabled, all retained (stored) print jobs of a user who logs in can be printed automatically after log in. After all jobs are printed, the files are deleted. To use the print all function, the following steps are necessary: •...
  • Page 138: Print Settings Screen

    PRINT SETTINGS SCREEN When a file is stored in the machine, the print settings that were in effect when the file was printed from the printer driver are also stored. However, the settings below can be changed when you print a stored file. For the procedures for operating the settings screen, see USING THE MACHINE".
  • Page 139: Multi-File Printing

    MULTI-FILE PRINTING Multiple files in a folder can be selected for printing. Keys in the display can be selected with the arrow keys and the [OK] key. BACK BACK • Multi-file printing of confidential files is not possible. • If the screen is changed with the [BACK] key while a file is selected, the selection of the file will be canceled. •...
  • Page 140: Printing A Selected File

    BACK BACK Printing a selected file. The number of selected files appears in the number of selected files display. If you wish to use the number of copies that was stored with the file, go to step (3). (1) Select the [Apply the Number from Stored Setting of Each Job] checkbox so that it is not selected ( (2) Set the number of copies.
  • Page 141: Batch Printing

    Batch printing All files that have the same user name and password can be printed at once. When the [Multi-File Print] key is selected, it changes into the [Batch Print] key. Keys in the display can be selected with the arrow keys and the [OK] key. BACK BACK Select the [Batch Print] key.
  • Page 142 BACK BACK When [Selection of [All Users] is not allowed] checkbox and [Selection of [User Unknown] is not allowed] checkbox are disabled in "Print Hold Setting" (Web page only) in the system settings (administrator), the [All Users] key and [User Unknown] key can be selected.
  • Page 143: To Change The Number Of Copies

    BACK BACK BACK BACK All files that match the current search conditions can be deleted by selecting the [Delete the Data] key. If a password has been established, select the [Password] key. Enter the password with the soft numeric keypad (5 to 8 digits) and select the [OK] key.
  • Page 144: Deleting A Stored File

    DELETING A STORED FILE Stored files that are no longer needed can be deleted. ☞ PRINTING A STORED FILE (page 2-56) Keys in the display can be selected with the arrow keys and the [OK] key. BACK BACK A file whose property is "Protect" cannot be deleted. To delete a protected file, change its property to "Sharing" or "Confidential".
  • Page 145: Automatic Deletion Of Files

    Automatic deletion of files You can have stored data automatically deleted at regular intervals by specifying a periodic deletion time. Periodic deletion of files stored in the machine helps to prevent the leaking of sensitive information and frees space on the hard drive.
  • Page 146: Searching For A Stored File

    SEARCHING FOR A STORED FILE When there are many stored files, it may take time to find a file. The search function can be used to find a file quickly. Searching is possible even when you only know part of the file name. Keys in the display can be selected with the arrow keys and the [OK] key.
  • Page 147 BACK BACK BACK You can also use the Web pages to search for a file. Click [Document Operations], [Print Hold], and then [Search] in the Web page menu. Using the user name to search There are three ways to select the user name: (A) Select the [User List] key and press the [OK] key.
  • Page 148: Printing Without The Printer Driver

    PRINTING WITHOUT THE PRINTER DRIVER When you do not have the printer driver installed on your computer, or when the software application used to open a file that you wish to print is not available, you can print directly to the machine without using the printer driver. The file types (and corresponding extensions) that can be printed directly are shown below.
  • Page 149: Directly Printing A File On An Ftp Server

    DIRECTLY PRINTING A FILE ON AN FTP SERVER When an FTP server is configured in the machine's Web pages, you can specify and print a file on the FTP server from the operation panel of the machine. This saves you the trouble of downloading the file and printing it from a computer. To configure FTP server settings, click [Application Settings] and then [Setting for Print from the Machine (FTP)] in the Web page menu.
  • Page 150 BACK • A total of 100 keys of files and folders can be displayed. • Press the [BACK] key to move up one folder level. • Select the [File or Folder Name] key and press the [OK] key to change the order of the files and folders displayed on the screen.
  • Page 151: Directly Printing A File In Usb Memory

    DIRECTLY PRINTING A FILE IN USB MEMORY A file in a USB memory device connected to the machine can be printed from the operation panel of the machine without using the printer driver. When the printer driver of the machine is not installed on your computer, you can copy a file into a commercially available USB memory device and connect the device to the machine to print the file directly.
  • Page 152 BACK • A total of 100 keys of files and folders can be displayed. • Press the [BACK] key to move up one folder level. • Select the [File or Folder Name] key and press the [OK] key to change the order of the files and folders displayed on the screen.
  • Page 153: Directly Printing A File In Anetwork Folder

    DIRECTLY PRINTING A FILE IN A NETWORK FOLDER You can use the machine's operation panel to select and print a file on a server or in a shared folder of an individual's computer on the same network as the machine. Keys in the display can be selected with the arrow keys and the [OK] key.
  • Page 154 BACK BACK BACK • You can select the [Search] key and enter a keyword to search for a workgroup, server, or network folder. For the procedure for entering text, see • Up to 100 workgroups, 100 servers, and 100 network folders can be displayed. •...
  • Page 155 BACK • A total of 100 keys of files and folders can be displayed. • Press the [BACK] key to move up one folder level. • Select the [File or Folder Name] key and press the [OK] key to change the order of the files and folders displayed on the screen.
  • Page 156: Directly Printing From A Computer

    DIRECTLY PRINTING FROM A COMPUTER Settings can be configured in the Web pages of the machine to enable direct printing from a computer without using the printer driver. SUBMIT PRINT JOB You can specify a file to be printed directly without using the printer driver. In addition to a file on your computer, this procedure can be used to print any file that can be accessed from your computer, such as a file on another computer connected to the same network.
  • Page 157: E-Mail Print

    E-MAIL PRINT An e-mail account can be configured in the machine to have the machine periodically check your mail server and automatically print received e-mail attachments without using the printer driver. • Configuring settings To use E-mail Print, you must first configure an e-mail account in the machine. To configure an account, click [Application Settings] and then [E-mail Print Settings] in the Web page menu.
  • Page 158: Checking The Print Status

    CHECKING THE PRINT STATUS JOB STATUS SCREEN The job status screen is displayed when the [JOB STATUS] key on the operation panel is pressed. The job status screen shows the status of jobs by mode. When the [JOB STATUS] key is pressed, the job status screen of the mode that was being used before the key was pressed appears.
  • Page 159 Job key display Each job key shows the position of the job in the job queue and the current status of the job. Indicates the number (position) of the job in the job queue. When the job currently being printed is finished, the job moves up one position in the job queue.
  • Page 160: Printing An Encrypted Pdf File

    PRINTING AN ENCRYPTED PDF FILE Encrypted PDF is used to protect a PDF file by requiring the entry of a password to print or edit the file. To directly print an encrypted PDF file on an FTP server or in a USB memory device, etc. connected to the machine, follow the steps below to enter the password and begin printing.
  • Page 161: Giving A Print Job Priority/Canceling A Print Job

    GIVING A PRINT JOB PRIORITY/CANCELING A PRINT JOB GIVING A PRINT JOB PRIORITY You can give priority to a print job that is waiting to be printed and print it ahead of the other jobs. Keys in the display can be selected with the arrow keys and the [OK] key. STATUS Job Queue BACK...
  • Page 162: Canceling A Print Job

    CANCELING A PRINT JOB A job being printed, a job waiting to be printed, or a spooled job can be canceled. Keys in the display can be selected with the arrow keys and the [OK] key. STATUS Spool BACK BACK BACK It is also possible to cancel printing with the [STOP] key ( pressed, a message will appear asking you if you want to cancel the job.
  • Page 163: Changing To Another Paper Size And Printing When Paper Runs Out

    CHANGING TO ANOTHER PAPER SIZE AND PRINTING WHEN PAPER RUNS OUT If printing stops because the machine ran out of paper, or if the size of paper specified in the printer driver is not loaded in the machine, a message will appear in the display. Printing will begin automatically when the [OK] key is selected and paper is loaded in the machine.
  • Page 164 BACK BACK If you changed to a different paper size, printing may not take place correctly; for example part of the text or image may run off the paper. Select the [Paper] key. Select the key of the tray that has the paper you wish to use.
  • Page 165: Retrieving And Using A File From The Job Status Screen

    RETRIEVING AND USING A FILE FROM THE JOB STATUS SCREEN Files stored selecting other than "Hold Only" in "Retention Settings" can be manipulated from the job status complete screen. Keys in the display can be selected with the arrow keys and the [OK] key. STATUS Complete BACK...
  • Page 166 Complete BACK BACK To view information on a file, select the file and then select the [Detail] key. Select the desired file in the completed jobs. (1) Select the key of the desired file. (2) Select the [Call] key. The job settings screen appears. Select and perform the desired operation.
  • Page 167: Appendix

    APPENDIX PRINTER DRIVER SPECIFICATION LIST Available functions and output results may vary depending on the type of printer driver being used. Function Frequently used Copies functions Orientation N-Up Number of pages Order Border 2-Sided Print Fit To Page Binding Edge Black and White Print Staple* Paper...
  • Page 168 Function Functions to Watermark combine text Image Stamp and images Overlay Image Quality Print Mode Graphics Mode Selection Toner Save* Font Resident font Selectable download font Other functions Auto Configuration User Authentication *1 The specifications of each function in Windows PPD and Macintosh PPD vary depending on the operating system version and the software application.
  • Page 169 CHAPTER 3 SYSTEM SETTINGS This chapter explains the system settings, which are used to configure a variety of parameters to suit the aims and needs of your workplace. The current selections that have been made for the settings can be viewed or printed out. To quickly check where a setting is located in the system settings menu, see (page 3-65) or "System Settings Menu (Web...
  • Page 170 List Print (Administrator) ....3-26 Security Settings ......3-27 Product Key .
  • Page 171: System Settings

    SYSTEM SETTINGS System Settings The system settings are used to configure a variety of parameters to suit the aims and needs of your workplace. The system settings are also used to display or print out the current settings and status of the machine. The system settings allow you to make the machine easier to use.
  • Page 172: Configuring The System Settings

    Configuring the System Settings There are two ways to configure the system settings: using the machine's operation panel, and using the Web page that appears when the machine's Web server is accessed. The Web page enables easy configuration of the settings from your computer via the network. To configure the settings using the machine, see using the Web page, see "Accessing the Web Server in the...
  • Page 173: Common Operation Methods

    Common Operation Methods This section explains special operation methods that are common to all system settings. Be sure to read this section, as the information is omitted in the explanations of some of the individual settings. For the procedures for using the display, see THE MACHINE".
  • Page 174: Accessing The Web Server In The Machine

    Accessing the Web Server in the Machine When the machine is connected to a network, the machine's built-in Web server can be accessed from a Web browser on your computer. For the procedures for using the display, see MACHINE". Opening the Web pages This accesses the Web server in the machine and displays the Web page.
  • Page 175: System Settings (General) On The Operation Panel

    SYSTEM SETTINGS (GENERAL) ON THE OPERATION PANEL This section explains system settings that can be configured on the operation panel by general users. Accessing the System Settings (General) BACK PRINT STATUS SYSTEM SETTINGS LOGOUT USB-Device Check BACK • To quit the system settings, select the [Exit] key in the top right corner of the screen. •...
  • Page 176: System Settings (General) List

    System Settings (General) List When the system settings are accessed with general rights, the following items appear. For items that can only be accessed with administrator rights, see Depending on the machine specifications and peripheral devices installed, it may not be possible to use some settings. Display Contrast Item ■...
  • Page 177 List Print (User) Item ■ List Print (User) ● All Custom Setting List ● Printer Test Page Paper Tray Settings Item ■ Paper Tray Settings ● Tray Settings Tray 1 Tray 2* Tray 3* Tray 4* Bypass Select Similar Sizes for Auto Detection ●...
  • Page 178: Display Contrast

    Display Contrast Use this to set the contrast of the machine's display. Select the [Display Contrast] key. In the screen that appears, select the [Lighter] key or the [Darker] key to adjust the contrast. Total Count This function shows the page count in each mode. Select the [Total Count] key. Job Count This displays or prints out the counts of all jobs.
  • Page 179: Default Settings

    Default Settings The default settings for operation of the machine can be configured. Select the [Default Settings] key and select the settings. Clock Adjust Use this to set the date and time in the machine's built-in clock. Set the time. Item Current Date Specify Time Zone...
  • Page 180: Keyboard Select

    Keyboard Select The layout of the keyboard that appears in text entry screens can be changed. The keyboard layouts that can be selected are shown below. English (US) English (UK) Norwegian Finnish List Print (User) Lists showing the settings and information stored in the machine can be printed. Select the [List Print (User)] key and select the settings.
  • Page 181: Paper Tray Settings

    Paper Tray Settings Paper tray and paper type settings are explained in this section. Select the [Paper Tray Settings] key to configure the settings. Tray Settings These settings specify the paper type, paper size, and functions allowed for each paper tray. When the [Tray Settings] key is selected, a list appears showing the trays and the current settings.
  • Page 182 Tray Settings Paper Tray Paper Type Tray 1 Plain, Pre-Printed, Recycled, Letter Head, Pre-Punched, Color, Tray 2* User Type Tray 3* Tray 4* In addition to the paper types of trays 1 to 4, Heavy Paper* Thin Paper, Glossy Paper Bypass Labels Transparency...
  • Page 183: Paper Type Registration

    Paper Type Registration Store a paper type when the desired paper type does not appear as a selection or when you wish to create a new set of paper properties. Up to 7 paper types can be stored. Item Type Name Fixed Paper Side Disable Duplex Disable Staple...
  • Page 184: System Settings (Administrator) On The Operation Panel

    SYSTEM SETTINGS (ADMINISTRATOR) ON THE OPERATION PANEL This section explains the system settings that are configured by the administrator of the machine. Accessing the System Settings (Administrator) To access the system settings (administrator), the administrator must log in as explained below. When User Authentication is not Enabled When "User Authentication"...
  • Page 185: When User Authentication Is Enabled

    When User Authentication is Enabled When "User Authentication" (Web page only) is enabled, follow the procedure below to log in. When auto login is enabled, the login screen will not appear. When user authentication is by login name and password (and e-mail address) Administrator login is performed in the user selection screen.
  • Page 186 BACK BACK • If login name / password / e-mail address is selected for the authentication method, the [E-mail Address] key will appear below the "User Name". • For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Safety Guide.
  • Page 187 Login by user number Keys in the display can be selected with the arrow keys and the [OK] key. BACK BACK • In addition to login by selecting the [Admin Login] key, the system settings (administrator) can also be accessed when login is performed by selecting a user with administrator rights from the user list or by entering a user number with administrator rights.
  • Page 188: System Settings (Administrator) List

    System Settings (Administrator) List The system settings that appear following administrator login are shown below. The default setting for each item is also shown. • Depending on the machine specifications and peripheral devices installed, it may not be possible to use some settings. •...
  • Page 189 Network Settings Item ■ Network Settings ● IPv4 Settings ● IPv6 Settings ● Enable TCP/IP ● Enable NetWare ● Enable EtherTalk ● Enable NetBEUI ● Reset the NIC ● Ping Command List Print (Administrator) Item ■ List Print (Administrator) ● User Information Print Security Settings Item...
  • Page 190 Product Key Item ■ Product Key* ● Serial Number ● E-mail Alert and Status ● XPS Expansion Kit * It may not be possible to use some settings, depending on the peripheral devices installed. Storing/Calling of System Settings Item ■ Storing/Calling of System Settings ●...
  • Page 191: Energy Save

    Energy Save The Energy Save settings help reduce power costs. From an environmental perspective, these settings also help reduce pollution and conserve natural resources. Select the [Energy Save] key to configure the settings. Toner Save Mode You can reduce the amount of toner used for printing. Print Print example data...
  • Page 192: Operation Settings

    Operation Settings Settings related to machine operation can be configured. Select the [Operation Settings] key to configure the settings. Other Settings Keys Touch Sound This setting is used to adjust (or turn off) the volume of the beep that sounds when you select a key. Machine Display Pattern Setting One of the six color patterns can be selected for the color pattern in the display.
  • Page 193: Network Settings

    Network Settings Network settings are described below. Select the [Network Settings] key to configure the settings. When settings are changed, the changes will take effect after the machine is restarted. To restart the machine see "TURNING THE POWER ON AND IPv4 Settings When using the machine on a TCP/IP (IPv4) network, use this setting to configure the IP address of the machine.
  • Page 194: List Print (Administrator)

    List Print (Administrator) This is used to print lists and reports that are only for use by the administrator of the machine. Select the [List Print (Administrator)] key to configure the settings. User Information Print User lists, usage count lists, usage limit group lists, and other lists related to user control can be printed.
  • Page 195: Security Settings

    Security Settings The following settings are related to security. Select the [Security Settings] key to configure the settings. SSL Settings SSL can be used for data transmission over a network. SSL is a protocol that enables the encryption of information communicated over a network. Encrypting data makes it possible to transmit and receive sensitive information safely.
  • Page 196: Product Key

    Product Key The procedures for entering the product keys of the expansion kits are explained below. Select the [Product Key] key to configure the settings. • It may not be possible to use some settings, depending on the peripheral devices installed. •...
  • Page 197: Storing/Calling Of System Settings

    Storing/Calling of System Settings The current system settings can be stored, previously stored system settings can be retrieved, and the factory default system settings can be restored. Select the [Storing/Calling of System Settings] key to configure the settings. Restore Factory Defaults This is used to return the system settings to the factory default settings.
  • Page 198: Sharp Osa Settings

    Sharp OSA Settings External Account Setting External Account Control When this setting is enabled, the machine enters external totaling mode and the totaling function can be used via an external account application. Enable Authentication by External Server When this setting is enabled, the machine enters external authentication mode.
  • Page 199: System Settings (General) In The Web Page

    SYSTEM SETTINGS (GENERAL) IN THE WEB PAGE This section explains system settings that can be configured in the Web page by general users. These settings are accessed by selecting [System Settings] in the Web page menu bar. System Settings (General) List When the system settings are accessed with general rights, the following items appear.
  • Page 200 List Print (User) Item ■ List Print (User) ● All Custom Setting List ● Printer Test Page Paper Tray Settings Item ■ Paper Tray Settings ● Auto Tray Switching ● Tray Settings Tray 1 Tray 2* Tray 3* Tray 4* Bypass Select Similar Sizes for Auto Detection ●...
  • Page 201 Printer Condition Settings Item ■ Printer Condition Settings ● Printer Default Settings Copies Orientation Default Paper Size Default Paper Type Initial Resolution Setting Disable Blank Page Print Line Thickness 2-Sided Print Color Mode N-Up Print Fit To Page Output Print per Unit Staple* Quick File ●...
  • Page 202: Total Count

    Total Count This function shows the page count in each mode. Select [System Settings] - [Total Count] from the menu bar. Job Count This displays or prints out the counts of all jobs. • Each sheet of paper used for automatic two-sided printing is counted as two pages. •...
  • Page 203: Default Settings

    Default Settings The default settings for operation of the machine can be configured. Select [System Settings] - [Default Settings] from the menu bar and configure each setting. Clock Adjust Use this to set the date and time in the machine's built-in clock. Set the time.
  • Page 204: Keyboard Select

    Keyboard Select The layout of the keyboard that appears in text entry screens can be changed. The keyboard layouts that can be selected are shown below. English (US) English (UK) Norwegian Finnish List Print (User) Lists showing the settings and information stored in the machine can be printed. Select [System Settings] - [List Print (User)] from the menu bar and configure each setting.
  • Page 205: Paper Tray Settings

    SYSTEM SETTINGS WEB PAGE (GENERAL) Paper Tray Settings Paper tray and paper type settings are explained in this section. Select [System Settings] - [Paper Tray Settings] from the menu bar and configure each setting. A displayed tray name can be selected to open the tray settings screen. Auto Tray Switching When a tray runs out of paper during printing, this determines whether or not another tray with the same size and type of paper is automatically selected and printing continues.
  • Page 206 Settings of each tray The following settings can be configured. Item Type Size Approving Feeding • If the paper size specified here is different from the size of paper that is loaded in a tray, a problem or misfeed may result when printing.
  • Page 207 Tray Settings Paper Tray Paper Type Tray 1 Plain, Pre-Printed, Recycled, Letter Head, Pre-Punched, Color, Tray 2* User Type Tray 3* Tray 4* In addition to the paper types of trays 1 to 4, Heavy Paper* Thin Paper, Glossy Paper Bypass Labels Transparency...
  • Page 208: Custom Size Registration (Bypass)

    Custom Size Registration (Bypass) If you frequently use a special non-standard paper size in the bypass tray, you can store that paper size. Storing the paper size saves you the trouble of setting the size each time you need to use it. Up to three paper sizes can be stored.
  • Page 209: Printer Condition Settings

    Printer Condition Settings The Printer Condition Settings are used to configure basic printer settings and settings for printing from a DOS application. Select [System Settings] - [Printer Condition Settings] from the menu bar and configure each setting. Printer Default Settings The default settings are used to set advanced print conditions for printing in an environment where the print driver is not used (such as printing from MS-DOS or from a computer that does not have the provided print driver installed).
  • Page 210: Pcl Settings

    Item Print per unit Output Staple* Quick File *1 This setting is used to adjust the line width of vector graphics (black & white printing only). Except for CAD and other specialized uses, there is normally no need to change this setting. When "0" is selected, all lines are printed at a width of 1 dot.
  • Page 211: Postscript Setting

    PostScript Setting To configure settings for printing an error description when a PostScript data print error occurs and settings for reception of PostScript data in binary format, click the [PostScript Setting] tab. Settings Item Print PS Error Binary Processing USB-Device Check This lets you check the connection when a USB device is connected to the machine.
  • Page 212: System Settings (Administrator) In The Web Page

    SYSTEM SETTINGS (ADMINISTRATOR) IN THE WEB PAGE This section explains system settings that can be configured in the Web page by an administrator. These settings are accessed by selecting [System Settings] in the Web page menu bar. Accessing the System Settings (Administrator) To access the system settings (administrator), the administrator must log in as explained below.
  • Page 213: System Settings (Administrator) List

    System Settings (Administrator) List The system settings that appear following administrator login are shown below. The default setting for each item is also shown. • Depending on the machine specifications and peripheral devices installed, it may not be possible to use some settings. •...
  • Page 214: Device Control

    Item ● Remote Operation Settings Remote Software Operation Operational Authority View Password Entry Screen Operation from Specified PC Operational Authority Hostname or IP Address of PC View Password Entry Screen Operation by User who Has Password Operational Authority View Password Entry Screen ●...
  • Page 215: Printer Settings

    Printer Settings Item ■ Printer Settings ● Default Settings Prohibit Notice Page Printing Prohibit Test Page Printing A4/Letter Size Auto Change Print Density Level Color Black & White CMYK Exposure Adjustment Bypass Tray Settings Enable Detected Paper Size in Bypass Tray Enable Selected Paper Type in Bypass Tray Exclude Bypass-Tray from Auto Paper Select Job Spool Queuing...
  • Page 216 Print Hold Setting Item ■ Print Hold Setting ● Default Mode Settings ● Sort Method Setting ● Administrator Authority Setting Delete File Change Password ● Batch Print Settings Selection of [All Users] is not allowed. Selection of [User Unknown] is not allowed. ●...
  • Page 217 Enable/Disable Settings Item ■ Enable/Disable Settings ● Printer Condition Settings Disable Blank Page Print ● User Control Disabling of Printing by Invalid User Disable Switching of Display Order ● Operation Settings Cancel Auto Clear Timer Disabling of Job Priority Operation Disabling of Bypass Printing Disable Auto Key Repeat Disabling of Clock Adjustment...
  • Page 218 Product Key Item ■ Product Key* ● Serial Number ● E-mail Alert and Status ● XPS Expansion Kit * It may not be possible to use some settings, depending on the peripheral devices installed. Storing/Calling of System Settings Item ■ Storing/Calling of System Settings ●...
  • Page 219: Energy Save

    Energy Save The Energy Save settings help reduce power costs. From an environmental perspective, these settings also help reduce pollution and conserve natural resources. Select [System Settings] - [Energy Save] from the menu bar and configure each setting. Toner Save Mode You can reduce the amount of toner used for printing.
  • Page 220: Operation Settings

    Operation Settings Settings related to machine operation can be configured. Select [System Settings] - [Operation Settings] from the menu bar and configure each setting. Keys Touch Sound This setting is used to adjust (or turn off) the volume of the beep that sounds when you select a key.
  • Page 221: Remote Operation Settings

    Remote Operation Settings Configure settings required for remote operation of the machine from a computer connected to the same network. Remote Software Operation Operational Authority View Password Entry Screen Operation from Specified PC Operational Authority Hostname or IP Address of PC View Password Entry Screen Operation by User who Has Password Operational Authority...
  • Page 222: Device Control

    Device Control These settings control devices installed on the machine. Select [System Settings] - [Device Control] from the menu bar and configure each setting. Disabling of Duplex This is used to disable two-sided printing, such as when the duplex module malfunctions. Disabling of Optional Paper Feed Unit (When a 500-sheet paper feed unit is installed.)
  • Page 223: Easy Calibration

    Color Adjustments Depending on the machine usage conditions and ambient environment, color drift may occur. In this event, print a test page from the machine and adjust the color balance. This is used to perform color adjustments when the color print output appears to contain the incorrect colors throughout the document.
  • Page 224: Color Balance

    (3) View the test page from directly in front, and select the cell that is closest to the neutral gray. Place five sheets of white plain paper under the printed test page so that no background color or pattern shows through the test page.
  • Page 225 (3) Place the color chart that accompanies the machine on the test page. Place five sheets of white plain paper under the printed test page so that no background color or pattern shows through the test page. Color chart XXXX-XXXXXXXX Color Chart High C M Y K...
  • Page 226: Printer Settings

    Printer Settings Settings related to the printer function can be configured Default Settings Printer condition settings are described below. Select [System Settings] - [Printer Settings] - [Default Settings] in the menu bar, and configure the settings. Prohibit Notice Page Printing This setting is used to disable printing of notice pages.
  • Page 227: Interface Settings

    Interface Settings These settings are used to control and monitor data transmitted to the USB port or network port of the machine. Select [System Settings] - [Printer Settings] - [Interface Settings] in the menu bar, and configure the settings. Hexadecimal Dump Mode This function is used to print the print data from a computer in hexadecimal format together with the corresponding ASCII text.
  • Page 228: Print Hold Setting

    Print Hold Setting Settings for Print Hold (Retention) can be configured. Select [System Settings] - [Print Hold Setting] from the menu bar and configure each setting. Default Mode Settings This is used to specify which mode, Sharing or Confidential, is used as the default mode when storing a file.
  • Page 229: List Print (Administrator)

    List Print (Administrator) This is used to print lists and reports that are only for use by the administrator of the machine. Select [System Settings] - [List Print (Administrator)] from the menu bar and configure each setting. Administrator Settings List Lists of the administrator settings for the following modes can be printed.
  • Page 230: Enable/Disable Settings

    Enable/Disable Settings The following settings are used to prohibit the use of certain functions. Select [System Settings] - [Enable/Disable Settings] from the menu bar and configure each setting. The Enable/Disable Settings control the same parameters as the enable/disable settings in other settings. The settings are linked together (changing one setting changes the other).
  • Page 231: Product Key

    Printer Settings Prohibit Notice Page Printing This setting is used to disable printing of notice pages. Prohibit Test Page Printing This setting is used to disable printing of test pages. When this setting is enabled, "Printer Test Page" in the system settings cannot be used to print test pages.
  • Page 232: Storing/Calling Of System Settings

    Storing/Calling of System Settings The current system settings can be stored, previously stored system settings can be retrieved, and the factory default system settings can be restored. Select [System Settings] - [Storing/Calling of System Settings] from the menu bar and configure each setting.
  • Page 233: Appendix

    APPENDIX System Settings Menu (Operation Panel) Display Contrast Total Count Default Settings List Print (User) Paper Tray Settings USB-Device Check Energy Save Operation Settings Device Control Network Settings List Print (Administrator) Security Settings Product Key Storing/Calling of System Settings Sharp OSA Settings Job Count Device Count Clock Adjust...
  • Page 234: System Settings Menu (Web Page)

    System Settings Menu (Web Page) Total Count Default Settings List Print (User) Paper Tray Settings Paper Type Registration Printer Condition Settings USB-Device Check Energy Save Operation Settings Device Control Printer Settings Print Hold Settings List Print (Administrator) Sharp OSA Settings Enable/Disable Settings Product Key Storing/Calling of System Settings...
  • Page 235: Chapter 4 Troubleshooting

    CHAPTER 4 TROUBLESHOOTING This chapter provides solutions to possible problems in a question and answer format. Locate the question that relates to your problem and use the answer to help correct the situation. If you are unable to solve a problem using this manual, please contact your dealer or nearest SHARP Service Department.
  • Page 236: Removing Misfeeds

    REMOVING MISFEEDS This section explains what to do when a paper misfeed occurs in the machine. Caution The fusing unit is hot. Take care not to burn yourself when removing a misfeed. • When removing misfed paper, do not touch or damage the transfer belt. •...
  • Page 237: How To Remove Misfeeds

    HOW TO REMOVE MISFEEDS If you require more information when reading the instructions in the display, see the paper misfeed illustrations below. Refer to the illustration below and then go to the appropriate illustration (1 to 9) for your situation. ☞...
  • Page 238 (4) Paper misfeed in the reversing unit Open the right side cover, open the paper conveyor cover, and remove the paper. If the misfeed is not in the above location, grasp the handle on the secondary transfer roller unit, slowly open the unit, and remove the paper.
  • Page 239 TROUBLESHOOTING (9) Paper misfeed in the finisher Open the front cover. While pressing the lever over to the left, slide the finisher to the left until it stops. Remove the misfed paper. Turn roller rotating knob in the direction of the arrow to remove the misfed paper.
  • Page 240: Removing Staple Jams

    REMOVING STAPLE JAMS Follow the steps below to remove a staple jam. FINISHER Caution Take care that a bent staple does not hurt you. TROUBLESHOOTING Open the cover. While pressing the lever over to the left, slide the finisher to the left until it stops. Gently slide the finisher until it stops.
  • Page 241 TROUBLESHOOTING Lower the lever at the front end of the staple case. Replace the staple case. Push the staple case in until it clicks into place. Slide the finisher back to the right. Gently slide the finisher back to the right until it locks into its original position.
  • Page 242: Printing

    PRINTING PROBLEMS RELATED TO PRINTING OPERATION • Printing does not take place............4-9 •...
  • Page 243: Problems Related To Printing Operation

    PROBLEMS RELATED TO PRINTING OPERATION Problem Printing does not take Is your computer connected correctly to place. the machine? Is the machine connected to the same network (LAN, etc.) as your computer? Is the IP address selected correctly? (Windows) Are you using a printer port created using Standard TCP/IP Port? (Windows 2000/XP/Server 2003/Vista/ Server 2008/7)
  • Page 244 Problem Printing does not take Is the I/O timeout setting too short? place. Was a Notice Page printed? Have functions been disabled by the administrator? Color printing does Is the color mode set to "Color"? not take place. Have functions been disabled by the administrator? Two-sided printing Does the paper type setting of the...
  • Page 245: Problems Related To Print Results

    Problem Direct printing of a file Is "IPsec Settings" enabled on the in a shared folder on a machine? computer is not possible. A tray, finisher, or Have the peripheral devices that are other peripheral installed on the machine been device installed on the configured in the printer driver? machine cannot be...
  • Page 246 Problem Colors are off. Did you perform "Registration Adjustment"? Text and lines are faint Was color data printed in black and and difficult to see. white? (Windows) Part of the image is Does the paper size specified by the job cut off.
  • Page 247 Problem The image is upside Is the correct binding position selected down. for two-sided printing? Many nonsense Is your computer or the machine in an characters are printed. unstable state? Point to check When two-sided printing is performed, every other page is printed upside down when tablet binding is selected for the binding position.
  • Page 248: Problems Related To Filing

    PROBLEMS RELATED TO FILING Problem Retention does not Did you select retention settings in the take place. printer driver? A filed data can not be Have functions been disabled by the printed. administrator? PROBLEMS RELATED TO FILE MANAGEMENT Problem A stored file has Did you select the [Print and Delete the disappeared.
  • Page 249: General Problems

    GENERAL PROBLEMS PROBLEMS RELATED TO MACHINE OPERATION • Specified machine functions cannot be used..........4-16 •...
  • Page 250: Problems Related To Machine Operation

    PROBLEMS RELATED TO MACHINE OPERATION Problem Specified machine Have functions been disabled by the functions cannot be administrator? used. The operation panel Is the main power indicator lit? cannot be used. Did you just power on the machine? Is the [POWER SAVE] key ( blinking? Is a cover open or a device separated from the machine?
  • Page 251 Problem The operation panel Does the message "Call for service. cannot be used. Code:xx-xx*." appear in the display? *Letters and numbers appear in xx-xx. Printing is not Is a tray out of paper? possible or stops Is the machine out of toner? during a job.
  • Page 252: Problems Related To Paper Feeding And Output

    PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT Problem The paper misfeeds. Is a torn piece of paper remaining in the machine? Is too much paper loaded in the tray? Are multiple sheets feeding at once? Are you using paper that is not within the specifications? Has the paper in the tray absorbed moisture?
  • Page 253: Problems Related To Quality / Print Results

    Problem Paper does not feed Is the paper loaded correctly in the from the paper tray. paper tray? In the Paper Tray Settings of the system settings, are restrictions placed on the trays that can be used in print mode? The image on paper is Is too much paper loaded in the bypass skewed.
  • Page 254 Problem Toner does not adhere Are you using paper that is not within well or creases appear the specifications? in the paper. Did you set the correct paper type? Is the paper loaded so that printing takes place on the reverse side? Print quality is poor.
  • Page 255: Problems Related To Peripheral Devices

    PROBLEMS RELATED TO PERIPHERAL DEVICES Problem The connected USB Is the USB device compatible with the device cannot be machine? used. Is the connected USB device recognized correctly? The connected USB Is the format of the USB memory memory cannot be FAT32? used.
  • Page 256: Other Problems

    Problem Stapled output does Is the paper curled? not collect neatly. OTHER PROBLEMS Problem Preview images or Are there a number of jobs waiting to be thumbnail images do executed? not appear. The display screen is Is the display contrast properly difficult to view.
  • Page 257 Operation Guide MODEL: MX-C400P SHARP ELECTRONICS CORPORATION 1 Sharp Plaza, Mahwah, New Jersey 07495-1163. www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 MXC400P-US-Z1...

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