Sharp MX-C507P Service Manual page 181

Sensor (tray 2 pass-through): Paper failed to arrive service check
Action
Step 1
a
From the home screen, touch Settings > Device > Preferences.
b
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Step 3
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Step 4
Replace the paper or change the paper size setting in the tray.
Does the problem remain?
Step 5
Check the paper tray for overfilling.
Is the paper tray overfilled?
Step 6
Remove the excess paper from the tray.
Does the problem remain?
Step 7
Check the paper condition in the tray.
Is the paper crumpled or damaged?
Step 8
Replace the crumpled or damaged paper.
Does the problem remain?
Step 9
Check the paper path for partially fed or jammed paper.
Is the paper path free of partially fed or jammed paper?
Step 10
Remove the partially fed or jammed paper.
Does the problem remain?
Diagnostics and troubleshooting
147
Yes
Go to step 3.
Go to step 3.
Go to step 5.
Go to step 5.
Go to step 6.
Go to step 7.
Go to step 8.
Go to step 9.
Go to step 11.
Go to step 11.
5028
No
Go to step 2.
The problem is
solved.
Go to step 4.
The problem is
solved.
Go to step 7.
The problem is
solved.
Go to step 9.
The problem is
solved.
Go to step 10.
The problem is
solved.