Fuser sensors service check
Action
Step 1
Check the error that appeared.
Is the error 100.4?
Step 2
Check the sensor (fuser nip) for proper connection, and reseat if
necessary.
Does the problem remain?
Step 3
Check the sensor (fuser exit) for proper connection, and reseat if
necessary.
Does the problem remain?
Step 4
Check the cable on the JFSNS1 connector on the controller board
for proper connection and damage, and replace if necessary.
Does the problem remain?
Step 5
Replace the fuser. See
Does the problem remain?
Transfer module thermistor service check
Action
Step 1
Check the cable on the JTHM1 connector on the controller board
for proper connection, and reseat if necessary.
Does the problem remain?
Step 2
Replace the sensor (TPS). See
page
362.
Does the problem remain?
"Fuser removal" on page
"Sensor (TPS) removal" on
Diagnostics and troubleshooting
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Contact the next
level of support.
370.
Yes
Go to step 2.
Contact the next
level of support.
191
5028
No
Go to step 3.
The problem is
solved.
The problem is
solved.
The problem is
solved.
The problem is
solved.
No
The problem is
solved.
The problem is
solved.