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Light print check
Action
Step 1
a
Remove the transfer module. See
on page
371.
b
Check if the three contacts are visible and if they freely move.
Are the contacts visible and do they freely move?
Step 2
Check if the index pin behind the transfer module retract arm is
visible and properly aligned.
Is the index pin visible and properly aligned?
Step 3
a
Reseat the HVPS.
b
Make sure that the contacts are visible and can freely move.
c
Make sure that the index pin is properly aligned.
Does the problem remain?
Step 4
a
From the home screen, touch Settings > Print > Quality.
b
Check the Toner darkness setting value.
Is the darkness setting too low?
"Transfer module removal"
Diagnostics and troubleshooting
65
Yes
Go to step 2.
Go to step 4.
Go to step 4.
Go to step 5.
5028
No
Go to step 3.
Go to step 3.
The problem is
solved.
Go to step 6.
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