Table of Contents
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Error code
Description
243.42
Paper fed from tray 4 was detected earlier than
expected at the sensor (tray 3 pass-through) or at
the sensor (tray 3 trailing edge).
243.43
Paper fed from tray 4 never arrived at the sensor
(tray 3 pass-through).
243.44
Paper fed from tray 4 cleared the sensor (tray 3
pass-through) or the sensor (tray 3 trailing edge)
earlier than expected.
243.45
Paper fed from tray 4 cleared the sensor (tray 3
pass-through) or the sensor (tray 3 trailing edge)
later than expected.
243.47
Paper fed from tray 4 never cleared the sensor
(tray 3 trailing edge).
243.48
Paper fed from tray 4 was detected later than
expected at the sensor (tray 3 pass-through) or at
the sensor (tray 3 trailing edge).
243.84
Failed to pick last sheet of paper.
243.91
Paper remains detected at the sensor (tray 3
pass‑through) or at the sensor (tray 3 trailing
edge) after the printer is turned on. Paper source
is undetermined.
243.92
Paper was detected earlier than expected at the
sensor (tray 3 pass-through) or at the sensor (tray
3 trailing edge). Paper source is undetermined.
243.93
Paper never arrived at the sensor (tray 3 pass-
through). Paper source is undetermined.
243.94
Paper cleared the sensor (tray 3 pass-through) or
the sensor (tray 3 trailing edge) earlier than
expected. Paper source is undetermined.
243.95
Paper cleared the sensor (tray 3 pass-through) or
the sensor (tray 3 trailing edge) later than
expected. Paper source is undetermined.
243.96
Paper was picked but it never arrived at the
sensor (tray 3 trailing edge). Paper source is
undetermined.
243.97
Paper never cleared the sensor (tray 3 trailing
edge). Paper source is undetermined.
243.98
Paper was detected later than expected at the
sensor (tray 3 pass-through) or at the sensor (tray
3 trailing edge). Paper source is undetermined.
Diagnostics and troubleshooting
142
Action
"Sensors (tray [x] trailing edge and
See
pass‑through): Paper arrived too early
service check" on page
See
"Sensor (tray 3 pass-through): Paper
failed to arrive service check" on page
149.
See
"Sensors (tray [x] trailing edge and
pass-through): Paper cleared too early
service check" on page
"Sensors (tray [x] trailing edge and
See
pass-through): Paper cleared too late
service check" on page
See
"Sensors (tray [x] trailing edge and
pass‑through): Paper failed to clear service
check" on page
158.
See
"Sensors (tray [x] trailing edge and
pass-through): Paper arrived too late
service check" on page
"Tray actuator and spring service
See
check" on page
137.
See
"Sensors (tray [x] trailing edge and
pass-through) static jam service check" on
page 144
.
See
"Sensors (tray [x] trailing edge and
pass‑through): Paper arrived too early
service check" on page
"Sensor (tray 3 pass-through): Paper
See
failed to arrive service check" on page
149.
See
"Sensors (tray [x] trailing edge and
pass-through): Paper cleared too early
service check" on page
See
"Sensors (tray [x] trailing edge and
pass-through): Paper cleared too late
service check" on page
"Sensor (tray [x] pass-through): Tray [x]
See
failed to pick service check" on page
See
"Sensors (tray [x] trailing edge and
pass‑through): Paper failed to clear service
check" on page
158.
See
"Sensors (tray [x] trailing edge and
pass-through): Paper arrived too late
service check" on page
5028
145.
151.
153.
160.
145.
151.
153.
155.
160.
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