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Action
Step 2
a
Install the RFID Option in a Tray 2 position.
b
Install at least one optional tray below the RFID option.
Does the problem remain?
Step 3
Check if there are more than two optional trays installed below the
RFID option.
Are there more than two trays installed below the RFID Option?
Step 4
Remove the extra tray or trays.
Note: With the RFID Option installed, the printer can only support
two more optional trays.
Does the problem remain?
Step 5
a
Remove Trays 3 and 4.
b
Remove the RFID Option, but keep the USB cable from the RFID
Option connected to the printer.
c
Reinstall Tray 3.
Note: If the 58.xx error persists, then there is a problem with
the tray.
Does the problem remain?
Step 6
Replace the optional tray.
Does the problem remain?
Step 7
Remove Tray 3, and then reinstall Tray 4.
Note: The USB cable from the RFID Option must still be
connected to the printer at this time.
Does the problem remain?
Step 8
Replace the optional tray.
Does the problem remain?
Step 9
Remove Tray 4, and then reinstall the RFID Option.
Does the problem remain?
Diagnostics and troubleshooting
183
Yes
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 7.
Go to step 8.
Go to step 9.
Go to step 10.
5028
No
The problem is
solved.
Go to step 5.
The problem is
solved.
Go to step 7.
The problem is
solved.
Go to step 9.
The problem is
solved.
Contact the next
level of support.
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