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Action
Step 5
Check the imaging kit components and transfer module for
damage or life expiration, and replace if necessary.
Does the problem remain?
Step 6
Check the cables on the motor and on the JCARTP and JCARTS
connectors on the controller board for proper connection.
Are the cables properly connected at both ends?
Step 7
Reconnect the cables.
Does the problem remain?
Step 8
Check the cables for damage, and replace if necessary.
Does the problem remain?
Step 9
Replace the motor (Y developer). See
on page
333.
Does the problem remain?
Step 10
Replace the controller board. See
page
393.
Does the problem remain?
"Motor (EP drive) removal"
"Controller board removal" on
Diagnostics and troubleshooting
210
Yes
Contact the next
level of support.
Go to step 8.
Go to step 8.
Go to step 9.
Go to step 10.
Contact the next
level of support.
5028
No
The problem is
solved.
Go to step 7.
The problem is
solved.
The problem is
solved.
The problem is
solved.
The problem is
solved.
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