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Sharp MX-C400P Software Setup Manual

Digital full color printer
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Download this manual See also: Operating Manual
DIGITAL FULL COLOR PRINTER
Software Setup Guide
Software Setup Guide
Software Setup Guide
Keep this manual close at hand for reference
whenever needed.
MODEL:
BEFORE INSTALLING
THE SOFTWARE
SETUP IN A WINDOWS
ENVIRONMENT
SETUP IN A MACINTOSH
ENVIRONMENT
TROUBLESHOOTING
MX-C400P

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Summary of Contents for Sharp MX-C400P

  • Page 1 MX-C400P MODEL: DIGITAL FULL COLOR PRINTER Software Setup Guide Software Setup Guide Software Setup Guide BEFORE INSTALLING THE SOFTWARE SETUP IN A WINDOWS ENVIRONMENT SETUP IN A MACINTOSH ENVIRONMENT TROUBLESHOOTING Keep this manual close at hand for reference whenever needed.
  • Page 2 SHARP Service Department. • Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS BEFORE INSTALLING THE SOFTWARE CD-ROMS AND SOFTWARE ..........2 •...

  • Page 4: Before Installing The Software

    The "Software CD-ROM" consists of 2 discs. For users of Windows 98/Me/NT 4.0 The CD-ROM does not include software for Windows 98/Me/NT 4.0. Contact your dealer or nearest SHARP Service Department if you want software for Windows 98/Me/NT 4.0. Disc 1 Software for Windows •...
  • Page 5 CD-ROMS AND SOFTWARE - PPD driver The PPD driver enables the machine to use the standard Windows PS printer driver. ☞ WHEN THE MACHINE IS CONNECTED TO A NETWORK (page 9) ☞ WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 21) •...

  • Page 6: Verifying System Requirements

    • For users of Windows 98/Me/NT 4.0 The CD-ROM does not include software for Windows 98/Me/NT 4.0. Contact your dealer or nearest SHARP Service Department if you want software for Windows 98/Me/NT 4.0. • For users of Windows NT 4.0/2000/XP/Server 2003/Vista/Server 2008/7 To perform the procedures described in this manual such as installing the software and configuring settings after installation, administrator authority is required.

  • Page 7: Software Requirements

    VERIFYING SYSTEM REQUIREMENTS SOFTWARE REQUIREMENTS The following requirements must be met to use the software described in this manual. Operating system Software Type of connection* environment* Windows PCL6 printer driver, PCL5c printer driver Network/ USB PS printer driver, PPD driver Printer Status Monitor Network only (cannot be Printer Administration Utility...

  • Page 8: Connecting The Machine

    CONNECTING THE MACHINE CONNECTING TO A NETWORK To connect the machine to a network, connect the LAN cable to the machine's network connector. Use a shielded LAN cable. After connecting the machine to a network, be sure to configure the IP address and other network settings before installing the software.

  • Page 9: Setup In A Windows Environment

    Windows computer. For users of Windows 98/Me/NT 4.0 The CD-ROM does not include software for Windows 98/Me/NT 4.0. Contact your dealer or nearest SHARP Service Department if you want software for Windows 98/Me/NT 4.0. OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE) Insert the "Software CD-ROM"...
  • Page 10 OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE) The "SOFTWARE LICENSE" window will appear. Make sure that you understand the contents of the license agreement and then click the [Yes] button. You can show the "SOFTWARE LICENSE" in a different language by selecting the desired language from the language menu.

  • Page 11: Installing The Printer Driver

    INSTALLING THE PRINTER DRIVER To install the printer driver, follow the appropriate procedure in this section depending on whether the machine is connected to a network or connected by USB cable. ☞ WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 21) WHEN THE MACHINE IS CONNECTED TO A NETWORK This section explains how to install the printer driver when the machine is...

  • Page 12: Standard Installation

    INSTALLING THE PRINTER DRIVER Standard installation When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 7), perform the steps below. Click the [Printer Driver] button. Click the [Standard installation] button. When [Custom installation] is selected, you can change any of the items below.
  • Page 13 INSTALLING THE PRINTER DRIVER • Machine connection method: LPR Direct Print (Auto Search) • Set as default printer: Yes • Printer driver name: Cannot be changed • Display fonts: Installed If you selected [Custom installation], select [LPR Direct Print (Auto Search)] and click the [Next] button.
  • Page 14 INSTALLING THE PRINTER DRIVER When the printer driver selection window appears, select the printer driver to be installed and click the [Next] button. Click the checkbox of the printer driver to be installed so that a checkmark ( ) appears. The [PPD] checkbox only appears if you are using Windows 2000/XP/ Server 2003/Vista/Server 2008/7.
  • Page 15 INSTALLING THE PRINTER DRIVER Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway].
  • Page 16 INSTALLING THE PRINTER DRIVER Installation by specifying the machine's address When the machine cannot be found because it is not powered on or otherwise, installation is possible by entering the name (host name) or IP address of the machine. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)"...
  • Page 17 INSTALLING THE PRINTER DRIVER When you are asked how the printer is connected, select [LPR Direct Print (Specify Address)] and click the [Next] button. Enter the name (host name) or IP address of the machine and click the [Next] button. ☞...
  • Page 18 INSTALLING THE PRINTER DRIVER When the printer driver selection window appears, select the printer driver to be installed and click the [Next] button. Click the checkbox of the printer driver to be installed so that a checkmark ( appears. The [PPD] checkbox only appears if you are using Windows 2000/XP/ Server 2003/Vista/Server 2008/7.
  • Page 19 INSTALLING THE PRINTER DRIVER Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway].
  • Page 20 INSTALLING THE PRINTER DRIVER Printing using the IPP function and the SSL function The IPP function can be used to print to the machine over a network using HTTP protocol. The IPP function can also be used in combination with the SSL (encrypted communication) function to encrypt the print data.
  • Page 21 INSTALLING THE PRINTER DRIVER Click the [Custom installation] button. When you are asked how the printer is connected, select [IPP] and click the [Next] button. If a proxy server is used, specify the proxy server and click the [Next] button. To specify a proxy server, select [Print via the proxy server] and then enter the [Address] and [Port number].
  • Page 22 INSTALLING THE PRINTER DRIVER Enter the machine's URL and click the [Next] button. Enter the URL in the following format: Normal format: http://<the machine's domain name or IP address>:631* /ipp *1 Normally "631" should be entered for the port number. If the IPP port number has been changed on the machine, enter the new port number.

  • Page 23: When The Machine Will Be Connected With A Usb Cable

    INSTALLING THE PRINTER DRIVER WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE Supported operating systems: Windows 98/Me/2000 /Server 2003 Vista /Server 2008 * Administrator's rights are required to install the software. • Make sure that a USB cable is not connected to your computer and the machine.
  • Page 24 INSTALLING THE PRINTER DRIVER Click the [Custom installation] button. When you are asked how the printer is connected, select [Connected to this computer] and click the [Next] button. When you are asked if you wish to install the display fonts, select an answer and click the [Next] button.
  • Page 25 INSTALLING THE PRINTER DRIVER Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. When the installation completed screen appears, click the [OK] button. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway].
  • Page 26 INSTALLING THE PRINTER DRIVER Installation of the PCL6 printer driver begins. When the "Found New Hardware Wizard" appears, select [Install the software automatically (Recommended)], click the [Next] button, and follow the on-screen instructions. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway].
  • Page 27 INSTALLING THE PRINTER DRIVER When installing the PCL5c printer driver, PS printer driver, or PPD driver Installation is possible even after the USB cable has been connected. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)"...
  • Page 28 INSTALLING THE PRINTER DRIVER When you are asked how the printer is connected, select [Connected to this computer] and click the [Next] button. When the port selection window appears, select the port that the PCL6 printer driver is using (USB001, etc.) and click the [Next] button.
  • Page 29 INSTALLING THE PRINTER DRIVER Select whether or not you wish the printer to be your default printer and click the [Next] button. If you are installing multiple drivers, select the printer driver to be used as the default printer. If you do not wish to set one of the printer drivers as the default printer, select [No]. When the printer name window appears, click the [Next] button.
  • Page 30 INSTALLING THE PRINTER DRIVER This completes the installation. • After installation, see "CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE" (page 34) to configure the printer driver settings. • Make sure that the port of the installed driver is the same as the port used by the PCL6 printer driver.

  • Page 31: Using The Machine As A Shared Printer

    INSTALLING THE PRINTER DRIVER USING THE MACHINE AS A SHARED PRINTER If you are going to use the machine as a shared printer on a Windows network with the printer driver installed on a print server, follow the steps below to install the printer driver on the client computers.
  • Page 32 INSTALLING THE PRINTER DRIVER Click the [Printer Driver] button. Click the [Custom installation] button. Select [Shared Printer] and click the [Next] button.
  • Page 33 INSTALLING THE PRINTER DRIVER Select the printer name (configured as a shared printer). (1) Select the printer name (configured as a shared printer on a print server) from the list. If you are using Windows 98/Me/NT 4.0/2000/XP/Server 2003, you can also click the [Add Network Port] button displayed below the list and select the printer to be shared by browsing the network in the window that appears.

  • Page 34: Using The Standard Windows Ps Printer Driver (Windows 98/Me/Nt 4.0)

    PPD driver using the Add Printer Wizard. • The CD-ROM does not include software for Windows 98/Me/NT 4.0. Contact your dealer or nearest SHARP Service Department if you want software for Windows 98/Me/NT 4.0.
  • Page 35 INSTALLING THE PRINTER DRIVER Installing the resident font information (Windows 98/Me) If you have installed the PPD driver on Windows 98/Me and will be using the resident fonts in the machine, you must install the resident font information. Follow the procedure below to install the resident font information. •...

  • Page 36: Configuring The Printer Driver For The Options Installed On The Machine

    INSTALLING THE PRINTER DRIVER CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE After installing the printer driver, you must configure the printer driver settings appropriately for the options that have been installed and the size and type of paper loaded in the machine.
  • Page 37 INSTALLING THE PRINTER DRIVER Click the [Auto Configuration] button. The settings are automatically configured based on the detected machine status. *The screen shows the PCL6 printer driver. Configure the image of the machine. An image of the machine is formed in the printer driver configuration window based on the options that are installed.
  • Page 38 INSTALLING THE PRINTER DRIVER Click the [OK] button in the printer properties window. If automatic configuration fails, configure the settings manually. • You can check the options that are installed and the tray settings by printing out the "All Custom Setting List" in the system settings of the machine. (However, note that "Input Tray Options"...
  • Page 39 INSTALLING THE PRINTER DRIVER When the PPD driver is installed Click the [Start] button ( ), click [Control Panel], and then click [Printer]. • In Windows 7, click the [Start] button and then click [Devices and Printers]. • In Windows XP/Server 2003, click the [start] button and then click [Printers and Faxes].

  • Page 40: Installing The Printer Status Monitor

    INSTALLING THE PRINTER STATUS MONITOR Printer Status Monitor is a printer utility that allows general users to check the current status of the machine on their computer screen, such as whether or not the machine is ready to print. The Printer Status Monitor shows error information such as paper misfeeds, printer configuration information (whether or not a finisher is installed, etc.) as an image, the paper sizes that can be used, and the amount of paper remaining.
  • Page 41 For the procedures for using the Printer Status Monitor, see the Help file. Follow these steps to view the Help file: Click the Windows [start] button, select [All Programs] ([Programs] in Windows 98/Me/NT 4.0/2000), select [SHARP Printer Status Monitor] and then select [Help].

  • Page 42: Changing The Port

    CHANGING THE PORT When using the machine in a Windows environment, follow the steps below to change the port when you have changed the IP address of the machine when the machine is connected with a USB cable. Click the [Start] button ( ), click [Control Panel], and then click [Printer].
  • Page 43 CHANGING THE PORT Adding or changing a port. (1) Click the [Ports] tab. In Windows 98/Me, click the [Details] tab. (2) Click the [Add Port] button. To change to a previously created port such as USB port, select the desired port (USB001, etc.) from the list and click the [Apply] button.
  • Page 44 CHANGING THE PORT Create the new port. (1) Enter the machine's IP address. ☞ Checking the IP address of the machine (page 6) (2) Make sure that [LPR] is selected. (3) Make sure that [lp] is entered. (4) Click the [OK] button.

  • Page 45: Setup In A Macintosh Environment

    SETUP IN A MACINTOSH ENVIRONMENT This chapter explains how to install the PPD file to enable printing from a Macintosh and how to configure the printer driver settings. ☞ MAC OS X: this page (v10.2.8, v10.3.9, v10.4.11, v10.5 - 10.5.8, v10.6) ☞...
  • Page 46 MAC OS X Double-click the folder corresponding to the versions of the operating system. v10.2.8 v10.3.9 v10.5 - v10.4.11 10.5.8 v10.6 Double-click the [MX-PBX1] icon ( If the "Authenticate" window appears in Mac OS X v10.2.8, enter the password and click the [OK] button. Click the [Continue] button.
  • Page 47 MAC OS X Select the hard drive where the PPD file will be installed and click the [Continue] button. • Be sure to select the hard drive on which your operating system is installed. • In Mac OS X v10.6, the screen below appears when you click the [Change Install Location] button.
  • Page 48 MAC OS X Select [Utilities] from the [Go] menu. • If you are using Mac OS X v10.5 to 10.5.8 or v10.6, click [System Preferences] in the Apple menu ( ) and select [Print & Fax] ( ). When the screen for adding a printer appears, click the button and go to step •...
  • Page 49 MAC OS X Configure the printer driver. • The procedure for configuring the printer driver varies depending on the operating system version. The procedure for versions 10.4.11, 10.5 - 10.5.8 and 10.6 and the procedure for other versions are explained separately below. •...
  • Page 50 (3) Select the PPD file of the machine. • If you are using Mac OS X v10.3.9, select [Auto Select]. • If you are using Mac OS X v10.2.8, select [Sharp] and click the PPD file of your model. (4) Click the [Add] button.
  • Page 51 MAC OS X Display printer information. (1) Click the machine's name. If you are using Mac OS X v10.5 to 10.5.8 or v10.6, click the [Options & Supplies] button, click the [Driver] tab and go to step 16. (2) Click [Show Info]. If you are using Mac OS X v10.2.8, select [Show Info] from the [Printers] menu.
  • Page 52 (IP address or domain name) and the queue name. Enter "ipp" in "Queue". (3) Select [Sharp] in "Print Using" and click the PPD file of your model. If you are using Mac OS X v 10.5 to 10.5.8 or v10.6, select [Select a driver to use] (or [Select Printer Software]) from "Print Using"...
  • Page 53 • If you are using Mac OS X v10.2.8, enter the address of the machine (IP address or domain name) in "Printer's Address". • Enter "ipp" in "Queue Name". (3) Select [Sharp] in "Printer Model" and click the PPD file of your model. (4) Click the [Add] button.

  • Page 54: Mac Os 9.0 - 9.2.2

    MAC OS 9.0 - 9.2.2 If you are using Mac OS 9.0 to 9.2.2, make sure that "LaserWriter 8" has been installed and that the "LaserWriter 8" checkbox is selected in "Extensions Manager" in "Control Panels". If not, install it from the system CD-ROM supplied with your Macintosh computer.
  • Page 55 MAC OS 9.0 - 9.2.2 Read the message in the window that appears and click the [Continue] button. Installation of the PPD file begins. After the installation, a message prompting you to restart your computer will appear. Click the [OK] button and restart your computer. This completes the installation of the software.
  • Page 56 MAC OS 9.0 - 9.2.2 Select the PPD file. (1) Click the PPD file for your model. (2) Click the [Select] button. • If the above dialog box does not appear and you return to the "Chooser" dialog box, follow these steps to select the PPD file manually. (1) Make sure that the machine is selected in the "Select a PostScript Printer"...
  • Page 57 MAC OS 9.0 - 9.2.2 Select the machine configuration. (1) Select the options that are installed on the machine. (2) Click the [OK] button. You can check the options that are installed on the machine by printing out the "All Custom Setting List" in the system settings. (However, note that "Input Tray Options"...

  • Page 58: Troubleshooting

    TROUBLESHOOTING WHEN INSTALLATION WAS NOT SUCCESSFUL This section provides solutions to possible installation problems. See the following table of contents to locate the appropriate page for your question or problem. • The software cannot be installed......56 •...
  • Page 59 WHEN INSTALLATION WAS NOT SUCCESSFUL Problem Point to check Solution Is the IP address of the If the IP address of the machine is not machine is machine configured? configured, the machine will not be detected. Make sure that the IP detected address is configured correctly in (when...
  • Page 60 WHEN INSTALLATION WAS NOT SUCCESSFUL Problem Point to check Solution The plug Is the machine power When a USB cable is connected, make sure the power of the machine is and play screen "ON" and then connect a USB cable to does not the machine.
  • Page 61 WHEN INSTALLATION WAS NOT SUCCESSFUL Problem Point to check Solution The printer Did you connect the In Windows 2000/XP/Server driver is not machine to your 2003/Vista/7, if the machine was installed computer before connected to your computer with a correctly by installing the printer USB cable before the printer driver plug and...

  • Page 62: The Printer Driver Cannot Be Installed

    WHEN INSTALLATION WAS NOT SUCCESSFUL The printer driver cannot be installed (Windows 2000/XP/Server 2003) If the printer driver cannot be installed on Windows 2000/XP/Server 2003, follow the steps below to check your computer settings. Click the [start] button and then click [Control Panel]. In Windows 2000, click the [Start] button, point to [Settings], and click [Control Panel].

  • Page 63: Removing The Software

    REMOVING THE SOFTWARE To remove the printer driver or software installed using the installer, follow the steps below. Windows Click the [start] button and then click [Control Panel]. In Windows 98/Me/NT 4.0/2000, click the [Start] button, point to [Settings], and click [Control Panel].
  • Page 64 REMOVING THE SOFTWARE Mac OS X Delete the printer that uses the machine's PPD file from the printer list. To show the printer list, see step 11 and 12 of "MAC OS X" (page 43). Delete the PPD file. The PPD file has been copied to the following folder on the startup disk. [Library] - [Printers] - [PPDs] - [Contents] - [Resources] - [en.lproj] Delete the PPD file of the machine from this folder.
  • Page 68 SHARP ELECTRONICS CORPORATION 1 Sharp Plaza, Mahwah, New Jersey 07495-1163. www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 This manual has been printed using a vegetable-based soy oil ink to help protect the environment.

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