Dealing With Console Login Password Loss; Examining The State Of Password Recovery Capability - H3C SR6604 Installation Manual

2. If the issue persists, contact H3C Support.

Dealing with console login password loss

CAUTION:
Dealing with console login password loss from BootWare menus requires device reboot and is
service-disruptive.
How to deal with console login password loss depends on the state of password recovery capability
(see Figure8-1). Password recovery capability controls console user access to the device
configuration and SDRAM from BootWare menus.
•
If password recovery capability is enabled, a console user can access the device configuration
without authentication and configure new passwords.
•
If password recovery capability is disabled, a console user must restore the factory-default
configuration before configuring new passwords. Restoring the factory-default configuration
deletes the main and backup next-startup configuration files.
To enhance system security, disable password recovery capability.
Figure8-1 Dealing with console login password loss
Ignore the configuration file and
start up with zero configuration
Skip current system
configuration

Examining the state of password recovery capability

1. Reboot the router.
System is starting...
Press Ctrl+D to access BASIC-BOOTWARE MENU
Press Ctrl+T to start memory test
Console login password loss
Reboot the router to access
EXTEND-BOOTWARE menu
Yes
Password recovery
capability enabled?
Skip console login
authentication
Skip authentication
for console login
Reboot the router
Configure a new password in
system view
Save the running configuration
8-84
No
Restore the
factory default
Restore to factory
default configuration