Collect A Trouble Image With Logs - GE Vivid 7 Service Manual

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Collect a Trouble Image with Logs

If the system should malfunction, press the Alt-D keys simultaneously. This will collect a screen capture

of the monitor, system presets and several log files in a date and time stamped zip file.

Power Supply and Temperature logs are not currently being updated by the Vivid 7.

This Alt-D function is available at all times.

When Alt-D is pressed, a menu box appears that allows for;

a place to enter a description of the issue

a check box to indicate a System lockup

a choice to Export to a pre-formatted MOD, CD-RW or save to the Export directory D: drive (for

remote viewing through InSite).

NOTE: You MUST select one of the available devices as the destination device if it is to be

different than the default Export directory on the hard drive.

The screen capture is a bitmap which eliminates the possibility of artifacts from compression.

Figure 7-2 ALT-D Dialog Box

Section 7-5 - Gathering Troubleshooting Data