Collect A Trouble Image With Logs - GE LOGIQ F Series Basic Service Manual

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GE
D
5446617-100, R
IRECTION
7-2-3

Collect a Trouble Image with Logs

If the system should malfunction, press the Alt-D keys simultaneously. This will collect a screen capture
of the image monitor, system presets and the following logs:
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-
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NOTE:
Power Supply and Temperature logs are not currently being updated by the LOGIQ F Series.
This Alt-D function is available at all times.
When Alt-D is pressed, a menu box appears that allows for:
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The subsequent file is compressed and time stamped. The screen capture is a bitmap which eliminates
the possibility of artifacts from compression.
10
EVISION
Keyboard Shadow Log
Error Logs
Crash Log
Power Supply
Temperature
Figure 7-1 ALT-D Dialog Box
A place to enter a description of the problem
A choice to store to a pre-formatted CD-R, RD (Removable Disk) or to the Export directory D:
drive.
Section 7-2 - Gathering Trouble Data
LOGIQ F S
ERIES
B
S
M
ASIC
ERVICE
ANUAL
7 - 3

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