Diagnostics and troubleshooting
76
Diagnostic information
The fault can be identified using the diagnostic information. The short text helps you by
providing information about the fault.
Status signal
Example
12.4.2
Calling up remedy information
Remedy information is provided for every diagnostic event to ensure that problems can be
rectified quickly:
• On the home page
Remedy information is displayed in a separate field below the diagnostics information.
• In the Diagnostics menu
Remedy information can be called up in the working area of the user interface.
The user is in the Diagnostics menu.
1. Call up the desired parameter.
2. On the right in the working area, mouse over the parameter.
A tool tip with remedy information for the diagnostic event appears.
12.5
Adapting the diagnostic information
12.5.1
Adapting the diagnostic behavior
Each item of diagnostic information is assigned a specific diagnostic behavior at the
factory. The user can change this assignment for specific diagnostic information in the
Diagnostic behavior submenu.
Expert → System → Diagnostic handling → Diagnostic behavior
You can assign the following options to the diagnostic number as the diagnostic behavior:
Options
Description
Alarm
The device stops measurement. The signal outputs and totalizers assume the defined
alarm condition. A diagnostic message is generated.
Warning
The device continues to measure. The signal outputs and totalizers are not affected. A
diagnostic message is generated.
Logbook entry only
The device continues to measure. The diagnostic message is entered only in the Event
logbook submenu (Event list submenu) and is not displayed in alternation with the
measured value display.
Off
The diagnostic event is ignored, and no diagnostic message is generated or entered.
Diagnostic information
Diagnostic code
Diagnostic number
↓
↓
842
A0013958
3-digit number
Proline Prosonic Flow E 100 HART
Short text
↓
Process limit
Endress+Hauser
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