Calling Up Remedy Information; Diagnostic Information In Fieldcare Or; Diagnostic Options - Endress+Hauser Proline Promass I 300 PROFINET Operating Instructions Manual

Diagnostics and troubleshooting
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1 Status area with status signal
2 Diagnostic information
3 Remedy information with Service ID
In addition, diagnostic events which have occurred can be shown in the Diagnostics
menu:
• Via parameter →  218
• Via submenu →  218
Status signals
The status signals provide information on the state and reliability of the device by
categorizing the cause of the diagnostic information (diagnostic event).
Symbol Meaning
Failure
A device error has occurred. The measured value is no longer valid.
Function check
The device is in service mode (e.g. during a simulation).
Out of specification
The device is operated:
Outside its technical specification limits (e.g. outside the process temperature range)
Maintenance required
Maintenance is required. The measured value is still valid.
The status signals are categorized in accordance with VDI/VDE 2650 and NAMUR
Recommendation NE 107.
12.4.2

Calling up remedy information

Remedy information is provided for every diagnostic event to ensure that problems can be
rectified quickly. These measures are displayed in red along with the diagnostic event and
the related diagnostic information.
12.5 Diagnostic information in FieldCare or DeviceCare
12.5.1

Diagnostic options

Any faults detected by the measuring device are displayed on the home page of the
operating tool once the connection has been established.
Proline Promass I 300 PROFINET
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A0031056
Endress+Hauser