Home Monitoring & Control System
Issues and Solutions
Use this section to solve any issues you might have with your Motorola Home Monitoring
and Control system. This section is subdivided into the following major topics:
Installation Issues and Solutions
Discovery Issues and Solutions
Control Panel Issues and Solutions
Archive Issues and Solutions
Remote Notification Issues and Solutions
Operational Issues and Solutions
Hardware Issues
Installation Issues and Solutions
USB Driver not found.
Windows Me: During USB driver installation, the following message is displayed with an
option to Browse: The file NUVision.ax was not found. Take the following steps if this
condition occurs:
1
Click Browse.
2
Select the path destination folder selected. The default is C:\program files\Motorola
Home Monitor.
3
Click the subdirectory drivers.
4
Click OK to close the browse pop-up.
5
Click OK to close the error pop-up.
The Motorola Home Monitoring and Control System Installation CD-ROM does not
auto run.
If the CD-ROM disc does not AUTORUN, take the following steps:
1
Open Windows Explorer.
2
Select the CD-ROM drive containing the Motorola Home Monitoring and Control System
Installation CD-ROM to view the drive contents.
3
Double click Launch.exe.
48
Issues and Solutions
MHM User Guide