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Motorola 2247-N8
DSL W
-F
Gateway
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SAVE THESE INSTRUCTIONS

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   Summary of Contents for Motorola 2247-N8

  • Page 1: User Manual

    User Manual Motorola 2247-N8 DSL W Gateway SAVE THESE INSTRUCTIONS...

  • Page 2: Table Of Contents

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Contents ........3 Status .

  • Page 3: Table Of Contents

    Recycling bei Geräten von Motorola....65 Reciclaje de su equipo Motorola ..... . .65 Recyclage de votre équipement Motorola .

  • Page 4: C Opyrights, S Afety I Nformation

    SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN. All Motorola Mobility LLC products are furnished under a license agreement included with the product. If you are unable to locate a copy of the license agreement, please contact Motorola Mobility LLC.

  • Page 5: S Etup And I Nstallation, Before You Begin

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Setup and Installation Thank you for selecting the Motorola 2247-N8 DSL Wi-Fi Gateway. This Quick Start Guide guide will help you install the 2247-N8, connect computers and other devices to it using the 2247-N8’s wired (Ethernet) or wireless networking capabilities, and connect to your existing DSL provider for Internet access.

  • Page 6

    1. Decide on a location for the 2247-N8. Location Guidelines Put the 2247-N8 near an AC wall outlet (the power source) and a phone jack activated for DSL, in a cool location where none of the 2247-N8’s vents will be blocked.

  • Page 7: Connecting The Gateway

    The Power light (on the front of the 2247-N8) should light solid green. 4. Wait for the DSL light on the front of the 2247-N8 to turn solid green (steady and not blinking). This may take up to five minutes.

  • Page 8

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide www.motorola.com/us/support Please visit for FAQs and additional product documentation.

  • Page 9: Wireless (wi-fi) Network Setup

    Because your computer detects the strongest wireless networks TIP: first, position it close (within 10 feet) to the 2247-N8, if you can, to ensure that you are connecting to your 2247-N8. 1. Connect your primary computer to the 2247-N8 wireless network.

  • Page 10: Connecting To The Web Management Interface

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Wireless (Wi-Fi) Network Setup (Continued) Connecting to the Web Management Interface 3. Once you are connected to the 2247-N8, open a Web browser and 2247-N8 Web Management Interface Address type http://192.168.1.254 into the address bar. Press E NTER A Welcome to your Motorola Router window appears.

  • Page 11: Secure Your Wireless Network

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Secure Your Wireless Network Once you are connected to the Internet you will want to secure your Home (Start) Page wireless network to keep it private. Follow these steps to add security to your wireless network and enable the fastest wireless speeds on your 2247-N8.

  • Page 12

    2247-N8. 9. Use the wireless tray or wireless settings (Windows) or the wireless menu option (Mac OS) to find and connect to the 2247-N8 one more time. This time you will need to enter your wireless network pass- word to complete your connection.

  • Page 13

    15. Open a Web browser and enjoy your Internet access through the Motor- ola 2247-N8 DSL Wi-Fi Gateway! If you forget your wireless password or key you can connect to the 2247-N8 using a wired (Ethernet) connection to retrieve the information. Use TIP:...

  • Page 14: Wired (ethernet) Network Setup, Connecting To The Web Management Interface

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Wired (Ethernet) Network Setup With the 2247-N8 powered on, use the following steps to make a wired connection from a computer to the Ethernet ports on the 2247-N8: 1. Locate the yellow Ethernet cable included in the package. Insert the plug on one end of the cable into any of the four yellow ports on the back of the 2247-N8.

  • Page 15

    : if you use password protection, your user name is “admin”. After you log in to the 2247-N8, the Quickstart page will appear. 5. Enter the PPP user name and password provided to you by your DSL QuickStart Page service provider.

  • Page 16

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Advanced Configurations Most of the time, the basic setup is all you will need to be able to enjoy your Internet connection using the 2247-N8. Use this section if you need to configure advanced options.

  • Page 17: Home, Configure

    Home Home You may click the menu item to return to the 2247-N8 home screen. This page provides information and statistics about the DSL connection, the configuration and identification of the 2247-N8, and the local address configuration. Gateway Home Screen...

  • Page 18: Connection

    - Select always-on (default) to make sure your 2247-N8 is always connected to the Internet. If you choose on-demand, your 2247-N8 will establish a connection to the Internet only when a request is made from your home network. You can use the User www.motorola.com/us/support...

  • Page 19

    Bridging - Use this setting if you require a device on the local area network (LAN) side of the 2247-N8 to establish a connection to your ser- vice provider. In this mode, all traffic is passed through the 2247-N8, and it does not provide routing or security features.

  • Page 20: Dhcp Server

    DHCP Server Use the DHCP Server Configuration page to change the Dynamic Host Configuration Protocol (DHCP) settings on your 2247-N8. The 2247-N8 will serve DHCP addresses starting with the primary subnet and then serve addresses from additional subnets in the order they were added. Remember...

  • Page 21: More Ip Subnets

    More IP Subnets You can enable and configure up to seven secondary LAN IP subnets on your 2247-N8. Each subnet requires an IP address/subnet mask pair. If the DHCP Server is enabled, you can enable DHCP service on each subnet by entering DHCP start and end addresses.

  • Page 22: Wireless

    - When this check box is selected (default setting) the wireless radio is enabled. Clear this box to disable the wireless radio. No wire- less devices will be able to access the 2247-N8 when the radio is disabled. Connect to the 2247-N8 using Ethernet to turn the radio back on.

  • Page 23

    Make sure your wireless clients are running. Press the WPS push-button on the back of the 2247-N8 to begin the exchange, which may last up to two minutes. Do not power off your 2247-N8 during the exchange. The 2247-N8 will display a success message when the exchange has completed.

  • Page 24

    - Select the check box to block wireless clients on this SSID from communicating with other wireless clients on the LAN side of the 2247-N8 regardless of SSID. Wireless clients will still be able to communicate with the 2247-N8 and to wired (Ethernet-con- nected) interfaces connected to the 2247-N8.

  • Page 25

    Multiple SSID The 2247-N8 supports up to four simultaneous wireless networks (SSIDs). Adding additional SSIDs can be useful if you need to use different security settings between wireless networks. Use the options below to create additional wireless networks on the 2247-N8. Please note that by default, all SSIDs have access to the 2247-N8 LAN and the other SSIDs that are enabled.

  • Page 26

    WMM. Clear the box to disable WMM. When WMM is disabled, voice and video are treated the same as any other data. If WMM is enabled, the 2247-N8 examines each packet to determine the type of data in order to assign it to a queue. The predefined queues are: VOICE (VO): Highest priority, minimum delay.

  • Page 27

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide MAC Filtering Use wireless MAC filtering to add additional security to a wireless network. Using a whitelist or a blacklist you can limit access to the wireless network using a client's hardware ID. MAC filtering can limit access to a wireless network even if a client has the proper network access password or key.

  • Page 28

    Network Address Translation (NAT) lets your 2247-N8 use a single public IP address assigned by your Internet service provider to support multiple computers on your home network. Your home network uses private IP addresses, and the 2247-N8 keeps track of each device's request and translates it to the single public address as it goes out to the Internet.

  • Page 29: Router Password

    External Port Range - Enter a single port where traffic will be received by the 2247-N8 from the Internet. Internal Address - Enter the private IP address of a device on the 2247-N8 local area network where traffic for this pinhole will be directed.

  • Page 30: Time Zone, Status

    Apply Changes to save your update. Status This section displays statistics for the 2247-N8 ports and LAN, and it provides log entries that can be helpful for troubleshooting. The following sub-cat- Status egories of pages are available from the link in the links bar.

  • Page 31

    Data Path - Path used by the device's processor Current VPI - The VPI currently in use. This may have been auto-detected by the 2247-N8. Current VCI - The VCI currently in use. This may have been auto-detected by the 2247-N8.

  • Page 32

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide The WAN Statistics page displays information about your wide area network connection which is established through the DSL port on the 2247-N8. Status - WAN Statistics Page MAC Address - The Media Access Control or hardware address for the WAN port. When PPPoE is used, the server MAC address will be dis- played.

  • Page 33: Ethernet

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Ethernet The Ethernet Statistics page displays information about your local area network connection. Status - Ethernet Statistics Page MAC Address - The Media Access Control or hardware address for the LAN ports. Tx Good Frames - The number of good frames transmitted on the LAN.

  • Page 34

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Wireless The Wireless Statistics page shows information about the configuration and operation of the wireless networks. Status - Wireless Statistics Page Use the pull-down menu near the top of the page to choose the wireless network that you want to monitor.

  • Page 35

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide This page displays information and statistics for the IP configuration of the 2247-N8. Status - IP Statistics Page The following information is displayed: General IP WAN Address - The wide area network IP address...

  • Page 36

    IP subnets are configured, routing information is displayed for each subnet. Host Routing Table This section displays the network, subnet mask, gateway and interface name for each host address assigned to the 2247-N8. When additional IP subnets are configured, routing information is displayed for each subnet.

  • Page 37

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide This page displays information and statistics for the local area network (LAN) configuration of the 2247-N8. Status - LAN Statistics Page The following information is displayed: Router IP Address - The IP address assigned to the 2247-N8 LAN.

  • Page 38: System Log

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide System Log The system log displays a chronological list of events that have occurred in the 2247-N8. Status - System Log The system log options are: Clear Log - Removes all entries from the log and logging resumes.

  • Page 39: Firewall Log

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Firewall Log The firewall log displays a chronological list of firewall events that have occurred in the 2247-N8 and how they were handled. Status - Firewall Log The firewall log options are: Clear Log - Removes all entries from the log and logging resumes.

  • Page 40: Utilities, Diagnostics

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Utilities This section allows you to run diagnostics on your Motorola 2247-N8 DSL Wi-Fi Gateway, restart or reset the 2247-N8, or perform a firmware upgrade. Utilities The Utilities category contains the following sub-categories, which will appear when the link is clicked in the links bar.

  • Page 41: Restart Router

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Restart Router Use this page to restart the Motorola 2247-N8 DSL Wi-Fi Gateway. When the 2247-N8 restarts, it loads the last saved configuration. Restart Router Page Click Yes, restart Router to restart the 2247-N8. All services will be disconnected while the 2247-N8 restarts. Click to cancel the request and return to the 2247-N8 Home page.

  • Page 42: Reset Router

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Reset Router This option will erase the configuration on the Motorola 2247-N8 DSL Wi-Fi Gateway and reset it to the factory default settings. Reset Router Page Make sure you have written down any configuration information you need before resetting the 2247-N8!

  • Page 43: Update Router

    6. Click Yes, restart Router to complete the upgrade. Home 7. Follow the on-screen instructions to log back into the 2247-N8. You can confirm that the new firmware is installed by clicking the page and looking for the Software Version. www.motorola.com/us/support Please visit for FAQs and additional product documentation.

  • Page 44: Help

    Help Help Help displays helpful information about the current 2247-N8 Web page you are visiting. Click the link any time you are unsure about a configura- tion option or if you need additional information before making a change to the 2247-N8.

  • Page 45: Requently A Sked Q Uestions - And A Nswers (faq S ), Faqs

    Q: Why is my DSL light flashing green? A: A flashing green light indicates that no cable is attached to the DSL port or that the 2247-N8 is negotiating a connection. A solid green DSL light along with a solid green Internet light indicates that an Internet connection is established.

  • Page 46

    Q: I forgot my password, how can I access my 2247-N8? A: Remember to use “admin” as your username. If you don't remember the password, the only way to access the 2247-N8 is to reset it following the steps below: 1.

  • Page 47: Asic T Roubleshooting, Condition Indicators (leds)

    13. Condition Indicators (LED When all of your connections are made, the status LEDs on the front of your 2247-N8 will light, according to the following diagram: LEDs Showing Normal Operation The system status lights can indicate normal operation or abnormal conditions, and can be useful for troubleshooting.

  • Page 48

    Negotiating connection to provider DSL network. Internet Steady green Connected to the provider network. Flashing green Activity on the provider network detected by 2247-N8. Activity Flashing green Activity detected on the provider network broadband connection. No broadband connection detected. www.motorola.com/us/support Please visit for FAQs and additional product documentation.

  • Page 49: Troubleshooting Led Conditions

    Check that all phones have a DSL microfilter. Verify that the 2247-N8 DSL line does not have a DSL microfilter installed. Verify that the connection from the 2247-N8 to the phone jack is made with the telephone (gray) cable included with the 2247-N8.

  • Page 50: Adding Devices To The Wireless Network, Microsoft Windows 8

    Adding Devices to the Wireless Network If you have difficulty adding devices to the 2247-N8 wireless network with the wireless tray or wireless settings (Windows) or the wireless menu option (Mac OS), you may need these more detailed instructions. The method used to connect to the network depends on the operating system. The follow- ing sections detail some common operating systems: “Microsoft Windows 8”...

  • Page 51: Microsoft Windows 7

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows 8 (Continued) 4. Locate the 2247-N8 network in the list. Select the network by touch- The default network name is an eight-digit number in the format TIP: ing or clicking the network name.

  • Page 52

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows 7 (Continued) 2. Click on the 2247-N8 network entry in the Wireless Network Connec- Network Connection Button tions list of the information window. The default network name is an eight digit number in the format TIP: “xxxx xxxx”.

  • Page 53: Microsoft Windows Xp

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows XP Start Control Panel 1. Click the menu, and then click on the shortcut. The Windows device’s wireless network adapter must be active to Note: The Windows XP Control Panels window opens.

  • Page 54

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows XP (Continued) 6. Click the 2247-N8 network entry in the Wireless Network Connec- The default network name is an eight-digit number in the format TIP: tions list of the information window.

  • Page 55: Mac Os X Releases

    Port icon is located in the upper right hand corner near the system clock. The AirPort pull-down menu appears. 2. Click the 2247-N8 network entry in the Wireless Network Connec- tions list of the information window. If the AirPort adapter is not on, click Turn AirPort On in the pull-...

  • Page 56: Configuring Client Devices

    The Motorola 2247-N8 DSL Wi-Fi Gateway serves dynamically-assigned network addresses by default for wireless and Ethernet connected devices. Be sure to configure each device connected to your 2247-N8 to accept a dynamically-assigned IP address, commonly referred to as Dynamic Host Con- figuration Protocol, or DHCP.

  • Page 57: Microsoft Windows 8

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows 8 1. From the Metro UI, open the All Apps list: Windows 8 System Apps Group (detail) With a touch device: swipe up to bring up the apps dock. With a mouse or trackpad: right-click the Start screen’s back- ground.

  • Page 58

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows 8 (Continued) Internet Protocol Version 4 (TCP/IPv4) 7. Click in the list shown Local Area Connection Properties Window under “This connection uses the following items:”. Click the Proper- ties button. An Internet Protocol Version 4 Properties window opens.

  • Page 59: Microsoft Windows 7 And Vista

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows 7 and Vista 1. Click the Start button, click Control Panel, and then click Network Network and Sharing Control Panel Group and Sharing Center. The Network and Sharing Control Panel group opens.

  • Page 60

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows 7 and Vista (Continued) Internet Protocol Version 4 (TCP/IPv4) 4. Click in the list shown Local Area Connection Properties Window under “This connection uses the following items:”. Click the Proper- ties button.

  • Page 61

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows XP Start Control Panel Net- 1. Click the menu, and then click . Double-click Network Connections work Connections A Network Connections window opens, showing available network adapters. Local Area Con- 2. Right-click the network adapter (may be labeled...

  • Page 62: Microsoft Windows Xp

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Microsoft Windows XP (Continued) 4. Click the following option buttons in the Internet Protocol Proper- Internet Protocol Properties ties window to select them: Obtain an IP address automatically Obtain DNS server address automatically 5.

  • Page 63

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Mac OS X (Continued) AirPort Built-in Ethernet 3. Click the adapter you are configuring ( Network Preferences Panel most cases) in the adapter list. 4. For Built-in Ethernet adapters, perform the following steps: Configure a.

  • Page 64: Access Information

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Access Information Record your subscriber information here for future reference: Required Information Your entries: Your telephone number: Your ISP user name (PPP or PPPoE user name): (example: joesurfer@serviceprovider.com) Your ISP password: Service provider support contact information:...

  • Page 65: S Upport

    You can contact Motorola Broadband Technical Support at 1-877-466-8646. Before you call, please note the serial number (SN) of your Motorola 2247-N8 DSL Wi-Fi Gateway. It is located on the label on the bottom of the 2247-N8 below the model number. You will need the 2247-N8 serial number if you need to request technical support.

  • Page 66: C Aring For The E Nvironment By R Ecycling, Recycling Your Motorola Equipment

    Rücknahme und Wiederverwertung von Elektroschrott eingeführt. Erkundigen Sie sich bitte bei Ihrer Stadtoder Kreisverwaltung nach der geltenden Wenn Sie dieses Zeichen auf einem Entsorgungspraxis. Falls bei Ihnen noch kein Abfuhroder Rücknahmesystem besteht, wenden Sie sich bitte an den Kundendienst von Motorola. Produkt von Motorola sehen, entsorgen Sie das Produkt bitte nicht als gewöhnlichen Hausoder...

  • Page 67: Recyclage De Votre équipement Motorola, Uw Motorola-materiaal Recycleren, Recykling Posiadanego Sprz´tu Motorola

    électriques et électroniques mis au rebut. Veuillez contacter vos autorités locales pour vous l'environnement informer des pratiques instaurées dans votre region. Si aucun système de collecte n'est disponible, veuillez appeler le Service clientèle de Motorola qui vous Lorsque vous voyez ce symbole sur apportera son assistance.

  • Page 68: Återvinning Av Din Motorola-utrustning

    Motorola 2247-N8 DSL Wi-Fi Gateway User Guide Återvinning av din Motorola-utrustning Var rädd om miljön Kasta inte denna produkt tillsammans med det vanliga avfallet. Vissa länder eller regioner, som t.ex. EU, har satt upp ett system för insamling och återvinning av genom återvinning...

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