Event Setup Issues And Solutions - Motorola HMUG1080 User Manual

Issues and Solutions

Event Setup Issues and Solutions

Archive motion detected event message not seen from a camera.
This occurs when you are expecting a motion detected event message in archives from a
camera trigger, but it is not received. Take the following steps to correct this condition:
1 Verify that the event desired is properly configured in event setup.
2 Verify that the system is armed.
3 Verify that the camera is operational with the following steps:
-Select the camera from the drop down menu on the control panel page.
-Manually request an image capture.
-Verify that the requested image capture is displayed in the archives.
4 Verify that the camera is triggering properly. The subject might be out of the PIR
triggering range.
Try triggering the camera while viewing the Control Panel screen. A motion detected
message should be seen from the camera that is triggered.
Archive motion detected event message is received without an expected image
capture.
This occurs when you are expecting a motion detected event message with an image
capture in the archives from a camera trigger and the event message is received but the
image capture is not received.
-Verify that the desired event is properly configured in event setup.
The entry with the camera as the sensor device should also include the camera as
the action device.
The entry should have the action set to capture image.
Archive motion detected event message is received without an expected video
capture.
This occurs when you are expecting a motion detected event message with a video capture
in the archives from a camera trigger and the event message is received but the video
capture is not received.
-Verify that the event desired is properly configured in event setup.
The entry with the camera as the sensor device should also include the camera as
the action device.
The entry should have the action set to capture video.
Home Monitoring & Control System
59 MHM User Guide