Motorola HMUG1080 User Manual page 61

Home monitoring & control system usb gateway
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Home Monitoring & Control System
Issues and Solutions
Sensor can not be discovered and fails registration.
If the MHM program is in Discovery mode and the Discovery button is pressed on a sensor,
the registration in progress message is seen above the Discovery device list, but the device
is not discovered and the message Registration failed is seen below the Discovery device
-Retry Discovery at least 5 times.
-Verify that there are no other MHM systems in the general area that are also in Discovery
-Reposition the sensor to within five-feet of the USB Gateway with direct line of sight from
the antenna to the USB Gateway antenna. Make sure that neither is close to any metal
object like a PC tower or electrical appliance.
-Replace the batteries in the sensor or camera.
-If the sensor still fails registration, then perform a reset using the sensor reset steps.
MHM User Guide


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