Motorola HMUG1080 User Manual page 61

Home Monitoring & Control System Issues and Solutions
Sensor can not be discovered and fails registration.
If the MHM program is in Discovery mode and the Discovery button is pressed on a sensor,
the registration in progress message is seen above the Discovery device list, but the device
is not discovered and the message Registration failed is seen below the Discovery device
list.
-Retry Discovery at least 5 times.
-Verify that there are no other MHM systems in the general area that are also in Discovery
mode.
-Reposition the sensor to within five-feet of the USB Gateway with direct line of sight from
the antenna to the USB Gateway antenna. Make sure that neither is close to any metal
object like a PC tower or electrical appliance.
-Replace the batteries in the sensor or camera.
-If the sensor still fails registration, then perform a reset using the sensor reset steps.
52 MHM User Guide