Frequently Asked Questions (Faq) - Motorola HMUG1080 User Manual

Home Monitoring & Control System FAQ

Frequently Asked Questions (FAQ)

I see the following message during MHM software installation for the USB Driver
with Windows XP: Has not passed LOGO Testing.
Currently there is an open issue in Windows XP where a message is displayed during the
USB driver installation that reads:
The software you are installing for this hardware SuperXan USB Vision (4) has not passed
Windows LOGO testing ...
Corrective Action: Select Continue anyway to proceed with your installation.
I see the following message during MHM software installation for the USB Driver
with Windows 2000: Digital Signature not found.
Currently there is an open issue in Windows 2000 where a message is displayed during the
USB driver installation that reads:
Digital Signature Not Found.
Corrective Action: Select Yes to continue with the installation.
With Windows ME, an older version of stream.sys to be installed message is
displayed during MHM software for the USB Driver.
Currently there is an open issue in Windows Me where if the PC has a newer version of the
file stream.sys than the version to be installed by the MHM program and a warning
message is displayed.
Corrective Action: Select Yes to maintain the newer version and continue with the
installation.
I don't see a caption in the live camera view window.
There is no caption displayed for some or all camera images displayed in the live camera
view window.
Windows Me or Windows 2000: The caption can be turned on or off for each camera by
opening the edit panel for a camera and selecting on or off, and then clicking Set to apply
the change.
Windows XP: The MHM program has an issue with displaying the captions in Windows
XP. Captions have been disabled in Windows XP until this issue is resolved. Caption
selection on the edit panel has no affect.
66 MHM User Guide