Motorola HMUG1080 User Manual page 70

Home monitoring & control system usb gateway
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Issues and Solutions
Archive low temperature event message is not seen from a temperature sensor.
This occurs when you are expecting a low temperature event message in archives from a
temperature sensor and no event is displayed.
-Verify that the event desired is properly configured in event setup.
There must be an entry in event setup for the sensor with Low Temperature
selected as the event.
-The high temperature and low temperature thresholds must be set properly in the edit
panel for the sensor.
-The system must be armed.
-The sensor must transition from above the temperature threshold to below the temperature
threshold and the event is sent only once per transition.
-The sensor must be functioning. On the control panel page verify that the sensor transition
can be seen in the device list status column. This is updated every 15 – 20 minutes.
Home Monitoring & Control System
61
MHM User Guide

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