Cockpit App; System Requirements; Initial Connection Between Cockpit App And Prosthesis; Starting The Cockpit App For The First Time - Otto Bock 17KO1 Series Instructions For Use Manual

Cockpit app

9 Cockpit app
The Cockpit app enables switching from basic mode into the pre-configured MyModes. In
addition, information about the product (step counter, battery charge level, etc.) can be
called up.
The behaviour of the product can be changed to a certain extent on a day-to-day basis
using the app (e.g. while becoming accustomed to the product).
Information on the Cockpit app
• The Cockpit app can be downloaded free of charge from the respective online store. For more information,
please visit the following website: https://www.ottobock.com/cockpitapp. To download the Cockpit app, the
QR code on the supplied Bluetooth PIN card can also be read with the mobile device (requirement: QR code
reader and camera).
• The language of the Cockpit app user interface can only be changed using the adjustment software.
• The serial number of the component to be connected has to be registered with Ottobock the first time it is con­
nected. If the registration is not accepted, use of the Cockpit app for this component will be limited.
• Bluetooth on the prosthesis must be turned on in order to use the Cockpit app.
If Bluetooth is switched off, it can be turned on by turning the prosthesis upside-down (sole of the foot must
point up) or by connecting/disconnecting the battery charger. Bluetooth is then turned on for approx.
2 minutes. During this time, the app must be started and used to establish a connection. If required, Bluetooth
on the prosthesis can be switched on permanently afterwards ().
• Keep the mobile app up to date at all times.
• Please contact the manufacturer if you suspect cybersecurity problems.

9.1 System Requirements

The functioning of the Cockpit app is assured on mobile devices that support the following operating systems:
• iOS (for iPhone, iPad, iPod): version 10.0 or higher
Android: version 5.0 or higher
•

9.2 Initial connection between cockpit app and prosthesis

The following points need to be observed before establishing the connection:
• Bluetooth of the component must be switched on (see Page 98).
• Bluetooth on the mobile device must be switched on.
• The mobile device must not be in "flight mode" (offline mode), otherwise all wireless connections are turned
off.
• The mobile device must be connected to the Internet.
• The serial number and Bluetooth PIN of the component being connected must be known. They are found on
the enclosed Bluetooth PIN card. The serial number begins with the letters "SN".
INFORMATION
If the Bluetooth PIN card with the Bluetooth PIN and serial number of the component is lost, the Bluetooth PIN for
an already connected component can be determined using the adjustment app. If the Bluetooth PIN is needed
even to start the adjustment app, please contact an authorised Ottobock service centre. The serial number must
be provided so a new card can be issued.

9.2.1 Starting the cockpit app for the first time

1) Tap the symbol of the Cockpit app (
→ The end user license agreement (EULA) is displayed.
2) Accept the end user license agreement (EULA) by tapping the Accept button. If the end user license agree­
ment (EULA) is not accepted, the Cockpit app cannot be used.
→ The welcome screen appears.
3) Briefly press the
Bluetooth connection for 2 minutes.
4) Tap the Add component button.
88
).
button on the control panel of the component to activate recognition (visibility) of the
C-Brace joint unit 17KO1=*