Mitel MIVOICE OFFICE 400 User Manual page 100

Operator phone
Park the call and switch lines
Press an operator key where call arrives.
➔
The active call is parked. The call on the selected key is activated.
Retrieve a parked call
Press the relevant operator key on which call is parked.
➔
You are now connected back through to the parked call.
Hold/Transfer/Conference
Holding a call, transferring a call, and making a conference call are done in
a normal way. For more information, see the chapter "Phoning", page 26).
Activating a substitution for the operator phone
Once your system administrator configures your phone as an operator
phone and enters a destination user number for the substitution function,
you can forward incoming calls to your operator phone to this destination
with the help of the substitution function. If the system administrator does
not configure a function key for the substitution function, you can configure
it through Self Service Portal.
Activate / Deactivate the substitution function
Press the
• Active calls already running on the operator phone are not forwarded
even if the substitution function is activated.
• If the substitution function is activated, the call is still signalled on the
operator phone optically, but no longer acoustically.
• The substitution function is used to forward calls intended for the opera-
tor phone only. It does not forward calls to your personal call number.
100
Substitution function once to turn it on; press again to turn it off.
Mitel 6873 SIP
eud-1744/1.4 – R5.0 HF2 – 10.2017