Adaptec 29320A-R Manual

Adaptec 29320A-R Manual

Scsi card storage controller u320 320 mbps
Table of Contents

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Summary of Contents for Adaptec 29320A-R

  • Page 1 ’ UIDE 320 SCSI C DAPTEC LTRA ARDS (39320A, 29320A, 29320ALP)
  • Page 2 Copyright © 2003 Adaptec, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
  • Page 3 Adaptec Customer Support If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of your questions here. If you need further assistance, use the support options listed below. Technical Support Identification (TSID) Number Before contacting Technical Support, you need your unique 12-digit TSID number.
  • Page 4 German: To speak with a Technical Support Specialist, call +49 89 43 66 55 22, Monday to Friday, 9:00 to 17:00, CET. For support via e-mail, submit your question to Adaptec’s Technical Support Specialists at French: To speak with a Technical Support Specialist, call +49 89 43 66 55 33, Monday to Friday, 9:00 to 17:00, CET.
  • Page 5 Limited 5-Year Hardware Warranty 1. Adaptec, Inc. (“Adaptec”) warrants to the purchaser of this product that it will be free from defects in material and workmanship for a period of five (5) years from the date of purchase. If the product should become defective within the warranty period, Adaptec, at its option, will repair or replace the product, or refund the purchaser’s purchase price for the product,...
  • Page 6 TERMS APPLICABLE TO THE SOFTWARE, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. In return for acquiring a license to use the Adaptec software, which may include software from third party licensors and patches made available by Adaptec (“Software”), and the related documentation, you agree to the following terms and conditions: 1.
  • Page 7 Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty (30) days from the date of delivery to you. ADAPTEC AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION.
  • Page 8 Should you have any questions concerning this Agreement, you may contact Adaptec by writing to: Adaptec, Inc. Legal Department 691 South Milpitas Boulevard Milpitas, California 95035 viii...
  • Page 9: Table Of Contents

    Introduction Ultra320 SCSI on the Adaptec SCSI Card 1-2 Device Drivers 1-3 HostRAID on Adaptec SCSI Cards 1-4 HostRAID Features 1-4 Storage Management Software 1-5 Operating Systems 1-6 Adaptec SCSI Cards 1-6 HostRAID 1-6 System Requirements 1-7 Understanding SCSI 1-8...
  • Page 10 Adaptec Ultra320 SCSI Cards User’s Guide Configuring the Adaptec SCSI Card with SCSISelect Starting SCSISelect 3-3 Exiting SCSISelect 3-4 Using SCSISelect Settings 3-4 SCSI Bus Interface Options 3-4 Boot Device Configuration Options – BBS Systems Only 3-5 Boot Device Configuration – Non-BBS Systems Only 3-5...
  • Page 11 Installing the HostRAID Driver for Windows 2000, 2003, and XP Installing the Device Driver for Windows Installing the Driver For a Fresh Installation of Windows 5-2 Installing the Driver When Windows 2000 or Windows Server 2003 is Already Installed 5-3 Installing the Driver When Windows XP is Already Installed 5-4 Windows 2000/2003/XP Installation and Configuration...
  • Page 12 Adaptec Ultra320 SCSI Cards User’s Guide Installing the SCSI Driver For Windows 2000/2003 and XP Installing the Driver When Installing Windows 8-2 Installing Windows 2000/2003 and Windows XP (32-bit) Installing Windows Server 2003 and Windows XP (64-bit) 8-3 Updating the Driver When Windows is Already Installed 8-4 Upgrading a Windows NT 4.0 or Windows 2000 Installation...
  • Page 13 Troubleshooting 9-9 Problems and Solutions 9-9 Error Messages 9-11 10 Installing the SCSI Driver for Novell NetWare Installing the Driver When Installing NetWare 10-2 NetWare 5.1 and 6.x 10-2 Installing the Driver When NetWare is Already Installed 10-3 Loading the Driver at Server Bootup 10-4 Using the Load Command Line Options 10-5 adpu320.ham Command Line Options Sample Load Commands 10-6...
  • Page 14 14 Installing Adaptec Storage Manager– Browser Edition Supported Browsers 14-2 Custom and Compact Installations 14-2 Installing Adaptec Storage Manager on Windows 14-3 Configuring Internet Browsers on Windows 14-4 Installing Adaptec Storage Manager on Linux 14-7 Logging On 14-8 Troubleshooting in Windows...
  • Page 15 Running UnixWare or Open Unix Running OpenServer Running Linux Running DOS/NetWare If You Do Not Have Access to a Preinstalled System D-6 Migrating From Adaptec Ultra320 SCSI to HostRAID Migrating With Windows 2000 E-2 Installing the HostRAID Driver E-2 Enabling HostRAID Support E-3...
  • Page 16 Adaptec Ultra320 SCSI Cards User’s Guide Migrating from HostRAID to Adaptec Ultra320 SCSI Migrating With Windows 2000 F-2 Installing the Adaptec Ultra320 SCSI Driver F-2 Disabling HostRAID Support F-3 Completing the Adaptec Ultra320 SCSI Driver Installation F-4 Migrating With Windows XP F-5...
  • Page 17: Introduction

    RAID functionality to SCSI ASICs and SCSI cards. It also explains how to use the built-in SCSISelect utility if you need to change the Adaptec SCSI Card settings or enable HostRAID to create and maintain RAID arrays. It also explains how to install the software device drivers for your operating system.
  • Page 18: Ultra320 Scsi On The Adaptec Scsi Card

    SCSI devices to it. Ultra320 SCSI on the Adaptec SCSI Card The Adaptec SCSI Card enables you to connect up to 30 SCSI devices—such as very large arrays of high-performance hard disk drives, external storage subsystems, Ultra320/Ultra160 hard disk drives, scanners, and CD-ROM drives—to any Intel-based or Intel-...
  • Page 19: Device Drivers

    SCSI channel from the non-LVD devices to allow for maximum speed. Although an Adaptec SCSI Card is a 64-bit PCI/PCI-X card, it also works in a 32-bit PCI slot. When installed in a 32-bit PCI slot, the card automatically runs in the slower 32-bit mode.
  • Page 20: Hostraid On Adaptec Scsi Cards

    Adaptec Ultra320 SCSI Cards User’s Guide HostRAID on Adaptec SCSI Cards HostRAID is a product that adds entry-level RAID functionality to SCSI ASICs and SCSI cards. With HostRAID you can add reliable performance and full data protection for storage systems using SCSI controllers.
  • Page 21: Storage Management Software

    Support for transparent array (data) migration to Adaptec Intelligent RAID cards Supports Hot Swap of drives Support for Auto Rebuild (if there is a spare) Support for Auto Verify Support for Check Pointing Storage Management Software HostRAID includes Adaptec Storage Manager, a browser-based storage management software that provides all of the creation, management, and data logging needed to manage arrays.
  • Page 22: Operating Systems

    Note: If you want to migrate between the HostRAID and Standalone SCSI drivers, see Adaptec Ultra320 SCSI to HostRAID from HostRAID to Adaptec Ultra320 Adaptec SCSI Cards The Adaptec SCSI Card supports these operating systems: Windows NT 4.0 Windows 2000 Windows Server 2003 Windows XP Novell NetWare 5.1, 6.x...
  • Page 23: System Requirements

    SuSE Enterprise 8 Note: Visit www.adaptec.com downloads. System Requirements The minimum system requirements for the Adaptec SCSI Card and HostRAID are: A Pentium II, 266 MHz Processor or higher system that supports PCI/PCI-X. An installed and configured CD-ROM or DVD-ROM drive.
  • Page 24: Understanding Scsi

    (such as the Adaptec SCSI Card) installed in a computer and one or more SCSI devices. SCSI cables are used to connect the devices to the SCSI adapter card. The Adaptec SCSI Card has up to two independent SCSI buses (channels).
  • Page 25: Terminating The Scsi Bus

    SCSI hard disk drive. If you are booting your computer from a SCSI hard disk drive connected to the Adaptec SCSI Card, the Boot SCSI ID setting in the SCSISelect utility must correspond to the SCSI ID of the device from which you are booting. By default, the Boot SCSI ID is set to 0.
  • Page 26: Defining Raid

    SCSI devices is enabled or disabled by setting a switch on the back of the SCSI device. By default, termination on an Adaptec SCSI Card itself is set to Automatic (the preferred method). We recommend that you do not change this default setting.
  • Page 27: Supported Raid Levels

    Supported RAID Levels HostRAID includes a BIOS Configuration Utility for boosting disk performance and data protection. Adaptec SCSI Card supports the following RAID levels: RAID 0, Striping—Two or more drives that can read and write data in parallel. Offers higher performance than a single drive, but no fault tolerance.
  • Page 28: Using The Adaptec Scsi Card And Scsi Devices

    Installing Multiple SCSI Cards Overriding SCSI Termination Settings Connecting SCSI Devices This section provides useful information on using the Adaptec SCSI Card and your SCSI devices. For more information about a specific SCSI device, refer to the documentation for that device.
  • Page 29: Using Scsi Devices

    Using SCSI Hard Disk Drives If you connect a SCSI hard disk drive to an Adaptec SCSI Card that was previously connected to a different SCSI card, it is recommended that you low-level format the drive before you use it.
  • Page 30: Using Ultra320/Ultra160 Hard Disk Drives

    LVD SCSI cable. Adaptec SCSI Card 39320A The following is a figure of the Adaptec SCSI Card 39320A. 68-pin External LVD/SE VHDCI Connector Channel A 68-pin External LVD/SE VHDCI...
  • Page 31: Combining Scsi And Non-Scsi Devices

    68-pin External LVD/SE VHDCI Connector Combining SCSI and Non-SCSI Devices You can install an Adaptec SCSI Card in a computer that already has a non-SCSI controller, such as an ATA controller. However, you cannot cross-connect the disk drives and other devices: SCSI devices must be connected to an Adaptec SCSI Card, ATA devices must be connected to the ATA controller, and so on.
  • Page 32 When you install an Adaptec SCSI Card and SCSI disk drives in a computer that boots from a non-SCSI disk drive, the computer will continue to boot from the non-SCSI disk drive unless you change the computer’s CMOS configuration. You do not need to change the configuration if you just want to use the SCSI drives for additional file storage space.
  • Page 33: Installing Multiple Scsi Cards

    Adaptec Ultra320 SCSI Cards User’s Guide Installing Multiple SCSI Cards You can install multiple SCSI cards in your computer; you are limited only by the available system resources (for example, IRQ settings, I/O port addresses, BIOS addresses, and so forth).
  • Page 34: Connecting The Led Connector

    Overriding SCSI Termination Settings You use SCSISelect to control the termination of the two SCSI channels on an Adaptec SCSI Card. The default termination setting for both channels is Automatic. This setting allows the SCSI card to adjust SCSI termination automatically, depending on which connectors have SCSI devices attached to them.
  • Page 35: Adaptec Scsi Card 39320A

    Adaptec SCSI Card 29320A To manually terminate the Ultra320 Channel, place a shunt on jumper J7. To manually terminate the SE Channel, place a shunt on jumper J5. The following figure shows where the jumpers are located on the Adaptec SCSI card 29320A.
  • Page 36: Adaptec Scsi Card 29320Alp

    SCSISelect will have no effect on termination when these jumpers are installed. You might want to manually terminate the SCSI card if an Adaptec SCSI Card is connected to one or more external SCSI devices that are also connected to a SCSI card in another computer. The devices...
  • Page 37: Adaptec Scsi Card 39320A

    Adaptec Ultra320 SCSI Cards User’s Guide Adaptec SCSI Card 39320A The following figure shows Ultra320/Ultra160 and Ultra2 SCSI devices connected to internal and external SCSI connectors of both SCSI channels. Note the built-in terminator at the end of the internal LVD SCSI cables. The last external SCSI device on each SCSI channel must be terminated with an LVD/SE terminator plug to ensure that all devices will operate properly.
  • Page 38: Adaptec Scsi Card 29320A

    LVD/SE terminator plug to ensure that all devices will operate properly. Built-in Terminator on Cable Terminated Device Using the Adaptec SCSI Card and SCSI Devices SE Devices Built-in Terminator on Cable LVD SCSI Devices Built-in Terminator on Cable...
  • Page 39 SCSI bus must use an LVD/SE terminator plug in order to operate at its maximum speed. Terminated Device Adaptec SCSI Card 29320ALP Here are some examples of how you can connect internal and external SCSI devices to the Adaptec SCSI Card 29320LP. Built-in Terminator on Cable Terminated Device 2-12...
  • Page 40: Internal Connector

    Using the Adaptec SCSI Card and SCSI Devices The following example shows SCSI devices connected to the internal connector. Built-in Terminator on Cable The following example shows SCSI devices connected to the external connector. Terminated Device 2-13...
  • Page 41: Maximum Cable Lengths

    Adaptec Ultra320 SCSI Cards User’s Guide Maximum Cable Lengths The total length of cabling (internal and external) on the SCSI bus cannot exceed the maximum lengths listed in the following table. The third column lists the maximum number of SCSI devices you can connect to the SCSI card.
  • Page 42: Configuring The Adaptec Scsi Card With Scsiselect

    Using SCSISelect Settings Changing Configuration Settings Using SCSI Disk Utilities SCSISelect, which is included with the Adaptec SCSI Card, enables you to change SCSI settings without opening the computer or handling the card. SCSISelect also enables you to low-level format or verify the disk media of your SCSI hard disk drives.
  • Page 43 Adaptec Ultra320 SCSI Cards User’s Guide The default settings are appropriate for most systems and should not be changed. Run SCSISelect if you need to change or view current settings, or if you need to use the SCSI disk utilities. See the...
  • Page 44: Starting Scsiselect

    3 Select SCSI Channel A or B. 4 From the menu that appears, use the arrow keys to move the cursor to the option you want to select, then press Enter. Configuring the Adaptec SCSI Card with SCSISelect Available Settings Enabled, Disabled Enabled...
  • Page 45: Exiting Scsiselect

    SCSI Bus Interface Options SCSI Controller ID—(Default: 7) Sets the SCSI ID for the SCSI card. The Adaptec SCSI Card is set at 7, which gives it the highest priority on the SCSI bus. We recommend that you do not change this setting.
  • Page 46: Boot Device Configuration Options - Bbs Systems Only

    Unit Number) to boot from on your boot device. This setting is not valid unless Multiple LUN Support is enabled (see Configuration Options on page the change automatically applies to both SCSI channels. Configuring the Adaptec SCSI Card with SCSISelect 3-8). If you change this setting, Advanced...
  • Page 47: Scsi Device Configuration Options

    Adaptec Ultra320 SCSI Cards User’s Guide SCSI Device Configuration Options SCSI Device Configuration options can be set individually for each connected SCSI device. Note: To configure settings for a SCSI device, you must know its SCSI ID (see Sync Transfer Rate (MB/sec)—(Default: see following table) The...
  • Page 48 Note: Check the device documentation to make sure the device supports the command. On most devices, you must also change a switch or jumper setting on the device to enable the device to respond to the command. Configuring the Adaptec SCSI Card with SCSISelect...
  • Page 49: Advanced Configuration Options

    Adaptec Ultra320 SCSI Cards User’s Guide The following options have no effect if the SCSI card BIOS is disabled. (The SCSI card BIOS is normally enabled by default.) BIOS Multiple LUN Support—(Default: No) Leave this setting at No if the device does not have multiple LUNs. When set to...
  • Page 50: Error Messages

    PCI bus scan are not displayed. Silent—Nothing is displayed about POST, not even the Adaptec banner. However, error messages are displayed if there is a problem on the SCSI bus or SCSI devices. Caution: Setting this feature to Silent completely disables the messages displayed by the Adaptec SCSI Card during the restart of the system.
  • Page 51 Adaptec Ultra320 SCSI Cards User’s Guide SCSI Controller INT 13 Support—(Default: Enabled) This option controls the state of the BIOS at POST time. The following settings are available: Enabled—Supports INT 13 for booting from a SCSI hard disk drive connected to the SCSI card. If you use this option, the following options are available: Extended INT 13 Translation for DOS Drives >...
  • Page 52: Hostraid Options

    HostRAID—When set to Enabled, the user can create and maintain RAID arrays. To enable HostRAID functionality and use it to manage RAID arrays, see Utility to Manage Arrays. Configuring the Adaptec SCSI Card with SCSISelect Chapter 4, Using the SCSISelect 3-11...
  • Page 53: Changing Configuration Settings

    Adaptec Ultra320 SCSI Cards User’s Guide Changing Configuration Settings The factory default settings for the Adaptec SCSI Card are correct for most computers. However, if you need to change the settings for the SCSI card or a SCSI device: 1 If you have not yet installed the SCSI card and the SCSI devices, do so now.
  • Page 54: Scsi Device Configuration

    Arrow keys to move cursor, <Enter> to select option, <Esc> to exit ( * =default) From the Configuration menu, you can access the following settings: Boot Device Configuration SCSI Device Configuration Advanced Configuration Options Configuring the Adaptec SCSI Card with SCSISelect SCSISelect(TM) Utility vX.XX 39320A at slot 6, 00:0E:00 3-13...
  • Page 55 Adaptec Ultra320 SCSI Cards User’s Guide If you select Boot Device Configuration, the Boot Device Configuration menu appears. The non-BBS version is shown as follows. This menu displays and provides menu options for setting Master SCSI Controller, Boot SCSI Controller, Boot SCSI ID, and Boot LUN Number.
  • Page 56 Note the ID of the device you want to configure. Press Esc to redisplay the Options menu, select Configure/View SCSI Controller Settings, and then select SCSI Device Configuration. Configuring the Adaptec SCSI Card with SCSISelect SCSISelect(TM) Utility vX.XX SCSI Device Configuration...
  • Page 57: Using Scsi Disk Utilities

    Adaptec Ultra320 SCSI Cards User’s Guide If you select Advanced Configuration Options, the Advanced Configuration Options menu appears. To change a setting in the Advanced Configuration Options menu, select the setting. From the pop-up menu that appears, select a new setting.
  • Page 58 To view the SCSI IDs: 1 Start SCSISelect. See SCSISelect detects all Adaptec SCSI cards and displays the model number, channel letter, slot number, and PCI address for each SCSI card and channel. 2 Select the SCSI card and channel that has the devices you want to list.
  • Page 59: Verifying Or Formatting A Disk

    Adaptec Ultra320 SCSI Cards User’s Guide Verifying or Formatting a Disk SCSISelect includes a utility that enables you to format and verify disks: Verify Disk Media—Allows you to scan the media of a hard disk drive for defects. If the utility finds bad blocks on the media, it prompts you to reassign them so they are no longer used.
  • Page 60 To use SCSISelect to format or verify a disk: 1 Start SCSISelect. See SCSISelect detects all Adaptec SCSI cards and displays the model number, channel letter, slot number, and PCI address for each card and channel. 2 Select the SCSI card and channel that has the devices you want to format or verify.
  • Page 61: Using The Scsiselect Utility To Manage Arrays

    Using the SCSISelect Utility to Manage Arrays In this Chapter... Using the SCSISelect Utility Creating Arrays Deleting Arrays Adding a Spare Drive Rebuilding Arrays Verifying Data Integrity Bootable Array Check Point With SCSISelect, you can create and maintain RAID arrays when you enable the HostRAID settings.
  • Page 62: Using Scsiselect Utility Menus

    Adaptec Ultra320 SCSI Cards User’s Guide HostRAID supports the following RAID levels: RAID 0—Striping mode for boosting performance. RAID 1—Mirroring mode for data security. RAID 10—Mirrored striping for performance and data protection. For more information on supported RAID levels, see RAID on page 1-10.
  • Page 63 4 From the Options menu, select Configure/View SCSI Controller Settings and press Enter. Adaptec Would you like to configure the SCSI controller, configure HostRAID settings, or run the SCSI disk utilities? Select the option and press <Enter>. Configure/View SCSI Controller Settings <Arrows>...
  • Page 64 Adaptec Ultra320 SCSI Cards User’s Guide 7 After you enable HostRAID, you can select Configure/View HostRAID on the Options menu to create and maintain RAID arrays. Adaptec Would you like to configure the SCSI controller, configure HostRAID settings, or run the SCSI disk utilities? Select the option and press <Enter>.
  • Page 65: Viewing Array

    Dead—One drive in a RAID 0 array is in failed state or missing. Building—the drive is a target of an ongoing Rebuild operation Verifying—checking the data integrity of redundant data stored on fault-tolerant arrays Viewing Array To view an array, select the array and press Enter. A detailed view of the hard drives will appear.
  • Page 66 Adaptec Ultra320 SCSI Cards User’s Guide 3 From the Main menu, press C to create a RAID array. Adaptec Create, Spare, Delete, Rebuild, Verify, Bootable Type Hard Drive Hard Drive Hard Drive Hard Drive V<Arrow> move cursor, <Enter> accept option, <Esc> exit Note: You must have at least two hard drives to create an array.
  • Page 67: Creating Raid 0 Arrays

    5 From the Select RAID Member menu, press the Spacebar to select the hard drives you want to use in the array. An X will appear next to the drives you have selected. Adaptec RAID-1 : Select RAID members Vendor...
  • Page 68: Creating Raid 1 Arrays

    Adaptec Ultra320 SCSI Cards User’s Guide 4 Assign a RAID name by entering up to 15 alphabetic or numeric characters, then press Enter. The following message appears: Do you want to make this array bootable? 5 Select Yes if you want to make the array bootable. The following...
  • Page 69: Creating Raid 10 Arrays

    3 After entering your options, if a partition exists on any of the selected drives, you will get a message that the partition will be deleted. Assign a RAID name by entering up to 15 alphabetic or numeric characters, then press Enter. The following message appears: Do you want to make this array bootable? 4 Select Yes if you want to make the array bootable.
  • Page 70 Adaptec Ultra320 SCSI Cards User’s Guide 4 With RAID 10 you have the option to create a maximum of two spare drives. You can create: two spares before your RAID 10 is defined two spares after your RAID 10 is defined a spare before your RAID 10 is defined, and add a spare later to an existing RAID 10 array.
  • Page 71: Deleting Arrays

    To add a spare to an existing RAID 10 array, see Drive on page 4-11. Deleting Arrays To delete an array: 1 From the Main menu, select the array you need to delete by moving the cursor, then press Enter. 2 Press D.
  • Page 72: Rebuilding Arrays

    Adaptec Ultra320 SCSI Cards User’s Guide 2 Select a drive and press Enter. Select Yes when the following message appears: Are you Sure? Yes/No After you select your spare drive, it will appear as a spare in the Main menu.
  • Page 73: Verifying Data Integrity

    3 If your array rebuilds successfully, the following message appears: Build/Rebuild Completed. Press Any key to return to the Main menu. Note: During the Rebuild process, you can stop the Rebuild by pressing Esc. You will get a pop-up window displaying Stop Build? If you select Yes, you will return to the Main menu.
  • Page 74 Adaptec Ultra320 SCSI Cards User’s Guide 3 You will get a message asking if you want to automatically fix errors. Press Yes to AutoFix. This will execute a comparison of mirrored drives, a copy from the primary drive to secondary drive when miscompare occurs, and a report at the end of the verification process.
  • Page 75: Bootable Array

    2 Select Mark Bootable and press Enter. Note: Mark Bootable gives boot priority to the array regardless of the SCSI ID priority. will appear next to the drive ID to indicate it as bootable. Adaptec Create, Spare, Delete, Rebuild, Verify, Bootable Type Mirrored (R1) Hard Drive V<Arrow>...
  • Page 76: Installing The Hostraid Driver For Windows 2000, 2003, And Xp

    Installing the Device Driver for Windows Windows 2000/2003/XP Installation and Configuration Notes 5-5 This chapter explains how to install the Adaptec HostRAID software driver (a320raid.sys) for Windows 2000, Windows Server 2003, and Windows XP. Before installing the driver, make sure you have completed the following: Installed the HostRAID card in your system.
  • Page 77: Installing The Driver For A Fresh Installation Of

    A, and then continue. 7 The screen displays the adapter drivers supported on the disk. Select Adaptec HostRAID U320 Driver for Windows 2000/ 2003/ XP. 8 Your system will restart once more to finish setting up Windows.
  • Page 78: Installing The Driver When Windows 2000 Or Windows Server 2003 Is Already Installed

    Click the OK button. 6 Select the appropriate HostRAID driver for your controller from the list (for example: Adaptec ASC 39320A HostRAID Driver), then click the Next button. 7 On the Update Driver Warning window, click Yes to continue the installation.
  • Page 79: Installing The Driver When Windows Xp Is Already Installed

    4 Select search removable media (floppy, CD-ROM...), then insert the Windows driver disk you created into your floppy disk drive and click Next. 5 Select Adaptec HostRAID U320 Driver for Windows 2000/XP at the location a:\win32\a320raid.inf from the list, then click the Next button.
  • Page 80: Windows 2000/2003/Xp Installation And Configuration Notes

    Installing the HostRAID Driver for Windows 2000, 2003, and XP Changing Boot Controllers If you want to reconnect your bootable hard disk drive from the SCSI controller to the HostRAID controller, you must: 1 Install the HostRAID controller into your system without attaching any devices to it.
  • Page 81: Installing The Hostraid Driver For Windows Nt

    Installing the Driver for Windows NT 4.0 Windows NT 4.0 Installation and Configuration Notes This chapter explains how to install the Adaptec HostRAID software driver (a320raid.sys) for Windows NT 4.0. Before installing the driver, make sure you have completed the following: Installed the HostRAID card in your system.
  • Page 82: Installing The Driver For Windows Nt 4.0

    #2 in your floppy disk drive. After a few moments you will see a blue screen. Continue with 4 Press S to specify an additional device. 5 Press Enter to select Others; insert the Adaptec HostRAID driver for Windows disk in your floppy disk drive and press Enter.
  • Page 83: Installing The Driver When Windows Nt 4.0 Is Already Installed

    5 Click the Drivers tab, then click the Add button. 6 In the Install Driver window, click the Have Disk button. 7 Insert the Adaptec HostRAID driver for Windows disk in your floppy disk drive. Enter the following path to the installation files, then click OK.
  • Page 84: Windows Nt 4.0 Installation And Configuration Notes

    If you want to reconnect your bootable hard disk drive from the SCSI controller to the HostRAID controller, you must: 1 Start Windows NT 4.0 and install the driver from the Adaptec HostRAID Driver Set disk. See Windows NT 4.0 is Already Installed on page 2 Shut down Windows NT 4.0 and turn off your system.
  • Page 85: Boot Order In Windows Nt 4.0 Versus Raid Management

    Boot Order In Windows NT 4.0 versus RAID Management During Windows NT 4.0 installation, Windows NT 4.0 does not show the devices in the boot order. Instead, it shows the arrays with the lower ID first. To minimize confusion during Windows NT 4.0 installation, try one of the following: Disconnect all devices other than members of the boot array, so that only one logical device is present in the Windows NT 4.0...
  • Page 86: Installing The Hostraid Driver For Linux

    Driver for Linux In this Chapter... Installing Red Hat Linux Installing SuSE Linux This chapter explains how to install the Adaptec HostRAID driver for the following Linux operating systems: Red Hat 8.0 Red Hat 9.0 Red Had Advanced Server 2.1 SuSE 8.1...
  • Page 87: Installing Red Hat Linux

    Adaptec Ultra320 SCSI Cards User’s Guide Installing Red Hat Linux Installing the Red Hat Driver in a New Linux System To install the Red Hat 8.0, 9.0, or AS 2.1 driver in a new Linux system: 1 Create a driver disk. See Disks for information on creating a driver disk.
  • Page 88: Installing Or Updating The Driver In An Existing Linux System

    14 If you intend to install other third-party devices, proceed with the installation of those devices. Otherwise, select Done. 15 Continue with the Linux installation according to the Red Hat documentation. Installing or Updating the Driver in an Existing Linux System To update the Red Hat 8.0, 9.0, or AS 2.1 driver in an existing Linux system, type: rpm -Uvh <mount-point>/packages/HostRAID/Linux/...
  • Page 89: Installing Or Updating The Driver In An Existing Linux System

    Adaptec Ultra320 SCSI Cards User’s Guide 9 After you enable HostRAID, you can select Configure/View HostRAID on the Options menu to create and maintain RAID arrays. See Chapter 4, Using the SCSISelect Utility to Manage Arrays for information on creating a RAID array.
  • Page 90 This chapter explains how to install the Adaptec Ultra320 SCSI driver for Windows 2000, Windows Server 2003, and Windows XP. To install the Adaptec Ultra320 SCSI driver for Windows NT 4.0, Chapter 10, Installing the SCSI Driver for Novell NetWare.
  • Page 91: Installing Windows 2000/2003 And Windows Xp (32-Bit)

    Adaptec Ultra320 SCSI Cards User’s Guide If you are performing a first-time Windows installation, see Installing the Driver When Installing Windows on page Windows is already installed in your system, see Driver When Windows is Already Installed on page Installing the Driver When Installing Windows...
  • Page 92: Installing Windows Server 2003 And Windows Xp (64-Bit)

    Installing Windows Server 2003 and Windows XP (64-bit) 1 Create a Windows driver disk. See Floppy Disks. Note: You will need to modify the Adaptec Ultra320 driver disk for Windows in order to properly install Windows 64-bit Edition. 2 On the disk, rename the something like TXTSETUP.I32...
  • Page 93: Updating The Driver When Windows Is Already Installed

    Adaptec Ultra320 SCSI Cards User’s Guide Note: When booting on an IA-64 system with an EFI BIOS, be sure to select the Microsoft Windows XP 64-bit Edition option to continue installing the operating system. Updating the Driver When Windows is Already...
  • Page 94: Upgrading A Windows Nt 4.0 Or Windows 2000 Installation To Windows Server 2003

    12 Select the driver from the Adaptec provider that best fits your adapter, and click Next. 13 If you get a warning that a Digital Signature was not found, check Adaptec’s Web site periodically for updated drivers with the Digital Signature. Click Yes.
  • Page 95: Installing A New Host Adapter When Windows 2000/2003 Is Already Installed

    2 Start Windows XP. Windows XP will automatically discover the new hardware and load the built-in driver. Let Windows XP complete the hardware detection and manually update the Adaptec Ultra320 driver afterward. 3 Select the option, Install from a list or specific location (Advanced), then select Next.
  • Page 96: Removing A Host Adapter

    8 After completing the installation, select Finish. 9 You will be prompted to restart the computer. Select Yes. Removing a Host Adapter Removing a host adapter can be as simple as physically removing it from the slot when your computer is shut down. See the documentation for your host adapter for more information.
  • Page 97: More Information

    Adaptec Ultra320 SCSI Cards User’s Guide 3 Insert the new SCSI adapter into an available PCI slot, leaving the existing SCSI card intact. 4 Turn on your computer. Windows should load up as normal and detect the new SCSI card. Install the Windows driver if prompted to.
  • Page 98: Troubleshooting

    Troubleshooting Most problems can be resolved by following the recommendations in Problems and Solutions. If you still experience problems after following the recommendations, continue with the rest of this section. Problems and Solutions I made changes to the host adapter configuration and Windows no longer boots! The boot manager for Windows 2000/2003/XP contains recovery logic to allow you to return to the last known good configuration.
  • Page 99: Installing The Scsi Driver For Windows Nt

    Using Advanced Configuration Parameters Hot-Plug PCI Support Using Windows NT 4.0 and the Host Adapter Troubleshooting This chapter explains how to install the Adaptec Ultra320 SCSI driver for Windows NT 4.0. To install the Adaptec adpu320.sys Ultra320 SCSI driver for Windows 2000/2003/XP, see Installing the SCSI Driver For Windows 2000/2003 and If you are performing a first time Windows NT 4.0 installation, see...
  • Page 100: Installing The Driver When Installing Windows Nt

    (or CD) and must be added during Windows NT 4.0 installation. Note: Adaptec recommends that you install Windows NT 4.0 onto a hard disk with a primary active FAT 16 partition, 2 GB or smaller. Once Windows NT 4.0 is installed and configured properly, you can use the Convert command to convert the drive to NTFS.
  • Page 101: Completing A Fresh Windows Nt 4.0 Installation From Cd

    8 To add other host adapters that are not part of the Ultra320 Family, press S and repeat from Step 5 for each additional adapter and insert the appropriate driver disk. The Adaptec Ultra320 Family host adapters use the same driver; it is not necessary to install the driver again.
  • Page 102: Installing The Driver When Windows Nt 4.0 Already

    Adaptec Ultra320 SCSI Cards User’s Guide Installing the Driver When Windows NT 4.0 Already Installed To update or install the already installed, follow the instructions below for the version of Windows NT 4.0 you are installing. Updating Windows NT 4.0 1 Create a Windows driver disk.
  • Page 103: Using Advanced Configuration Parameters

    Hot Plug PCI, refer to your motherboard or system documentation. To enable Hot-Plug PCI support in the driver: 1 Insert the Adaptec Installation CD into drive D. 2 Select Run from the Start menu. 3 Type the following, then press Enter: d:\packages\FMS\Windows\driver\winNt40\hotp320.reg...
  • Page 104: Using Windows Nt 4.0 And The Host Adapter

    Adaptec Ultra320 SCSI Cards User’s Guide Note: The file hotp320.reg the NT Registry, including the driver-specific registry value . Running /HOTPLUG driver-specific registry values located at: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu320\Parameters\Device\DriverParameters If you have previously added other driver specific registry values, you should note them before running the file.
  • Page 105: Swapping A Host Adapter

    2 Click the Drivers tab. 3 Using the arrow keys select the following driver: Adaptec Ultra320 Family PCI SCSI Controller (NT 4.0) 4 Click the Remove button. 5 If you are sure you are removing the correct host adapter type, click Yes.
  • Page 106 Adaptec Ultra320 SCSI Cards User’s Guide To swap adapters: 1 Install the driver for the Ultra320 Family host adapter by following the steps in Already Installed on page It is not essential to remove the device driver for the host adapter you are replacing.
  • Page 107: Troubleshooting

    Troubleshooting Problems and Solutions I made changes to the host adapter configuration and Windows NT 4.0 no longer boots! The boot manager for Windows NT 4.0 contains recovery logic to allow you to return to the last known good configuration. If you have changed your host adapter configuration and Windows NT 4.0 no longer boots: 1 Undo any hardware changes you have made to the computer...
  • Page 108 Adaptec Ultra320 SCSI Cards User’s Guide If the error message persists a Restart your computer system to a DOS prompt again and copy the current versions of %systemroot%\system32\ b Once you've completed this process, remove the floppy disk from drive and restart your system.
  • Page 109: Error Messages

    6 At the DOS prompt do a change directory to 7 Once you are in the This should begin a floppy-less installation of Windows NT 4.0. The installation process should be able to find the SCSI controller since the your SCSI card. The system is hanging and I can’t copy files.
  • Page 110: Installing The Scsi Driver For Novell Netware

    Loading the Driver at Server Bootup Using the Load Command Line Options Using NetWare and the Host Adapter Troubleshooting This chapter explains how to install the Adaptec Ultra320 SCSI driver for Novell NetWare— NetWare 5.1, and 6.x. adpu320.ham If you are performing a first time NetWare installation, see...
  • Page 111: Installing The Driver When Installing Netware

    Adaptec Ultra320 SCSI Cards User’s Guide Installing the Driver When Installing NetWare To install the adpu320.ham the instructions below for the version of NetWare you are installing. NetWare 5.1 and 6.x Follow these instructions only if you are installing NetWare 5.1 and 6.x for the first time:...
  • Page 112: Installing The Driver When Netware Is Already Installed

    Installing the Driver When NetWare is Already Installed To update or install the already installed, follow the instructions in this section. The procedures are similar for all versions of NetWare. Procedures that are specific to a NetWare version are noted when necessary. 1 Make a backup copy of the old driver (if it exists) before installing the new driver.
  • Page 113: Loading The Driver At Server Bootup

    Adaptec Ultra320 SCSI Cards User’s Guide Loading the Driver at Server Bootup To automatically load the file (usually located in your server’s startup directory) startup.ncf must contain a load command line that specifies the location of the driver and any appropriate command line options (see...
  • Page 114: Using The Load Command Line Options

    Using the Load Command Line Options You can specify several command line options when the driver is loaded. The available options are described in the table below. This table describes command line options for the for Ultra320 products. Warning: Altering or adding these driver parameters incorrectly can render your system inoperable.
  • Page 115: Sample Load Commands

    Adaptec Ultra320 SCSI Cards User’s Guide Sample Load Commands Here is a simple load command with no option switches (if loaded from drive load a:\netware\adpu320.ham If an error message appears when attempting to load the driver, refer to Troubleshooting on page...
  • Page 116 3 Select the removable-media device. The following drive status items appear: Menu Choice 1. Volume Segments On Drive 2. Read After Write Verify 3. Drive Light Status 4. Driver Operating Status 5. Removable Drive Mount Status 6. Removable Drive Lock Status Valid for both removable and nonremovable types of SCSI disk drives.
  • Page 117: Using The Netware Tape Backup

    Included with Novell NetWare is a server-based tape backup utility called sbackup.nlm disk drives to a server tape drive. The utility supports Adaptec host adapters. Novell NetWare documentation contains instructions for loading the server backup software. Refer to the NetWare Server Backup...
  • Page 118: Using A Cd With Netware

    3 Type the following line at the prompt: :load CDROM.NLM Optimizing Performance The Adaptec Ultra320 SCSI Bus Master firmware increases the SCSI performance of the Adaptec Ultra320 host adapters under multitasking environments. The firmware uses a paging mechanism to handle up to 255 simultaneous SCSI commands. The...
  • Page 119: Troubleshooting

    An error has occurred while the driver was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the Adaptec Web site. [xxxxx083] Adapter not supported by this version of the driver Your adapter is not supported by the driver on your system. You may have installed a new adapter and have not updated the driver on your system.
  • Page 120 This may result in problems accessing the device. Try installing the most up-to-date version of the driver available from the Adaptec Web site. [xxxxx0ab] Driver already loaded for this host bus adapter The driver is already loaded for this adapter.
  • Page 121 Adaptec Ultra320 SCSI Cards User’s Guide [xxxxx0ac] Driver already loaded for all host bus adapters The driver is already loaded for all the supported adapters in this system. [xxxxx0a4] SCSI bus reset by third-party hardware Hardware such as an array enclosure may have reset the SCSI bus.
  • Page 122: Installing The Scsi Driver For Unixware, Openserver, And Open Unix

    Installing the Driver When Installing UnixWare/Open Unix Installing the Driver When UnixWare/Open Unix is Already Installed Using UnixWare/Open Unix and the Host Adapter Troubleshooting This chapter explains how to install the Adaptec Ultra320 SCSI driver for UnixWare 7.1.3., OpenServer 5.0.7, and Caldera adpu320 Open Unix 8.0.
  • Page 123: Installing The Driver When Installing Unixware/Open Unix

    Adaptec Ultra320 SCSI Cards User’s Guide If you are performing a first time UnixWare/Open Unix installation, see Installing the Driver When Installing UnixWare/Open Unix on page 11-2. If UnixWare/Open Unix is already installed in your system, see Installing the Driver When UnixWare/Open Unix is...
  • Page 124 Installing the SCSI Driver for UnixWare, OpenServer, and Open Unix 4 If you have additional HBA disks, insert the next HBA disk, select Install Another HBA Disk, and press Enter. If all of your HBA disks have been installed, remove the last HBA disk, select Continue Installation, and press Enter.
  • Page 125: Installing The Driver When Unixware/Open Unix Is Already Installed

    Adaptec Ultra320 SCSI Cards User’s Guide Installing the Driver When UnixWare/Open Unix is Already Installed To update or install the UnixWare/Open Unix is already installed, follow the instructions in this section. Caution: Improper or corrupt driver updates might destroy your existing UnixWare/Open Unix file system. Back up all important files before proceeding.
  • Page 126: Back Up The Kernel

    3 When the package has loaded, you may be prompted to install the disk again. Do not reinsert the IHV HBA disk (or Adaptec Ultra320 driver disk for UnixWare/Open Unix). Instead, type q (quit) and press Enter. 11-5...
  • Page 127: Modify The New System File

    Adaptec Ultra320 SCSI Cards User’s Guide 4 Type mail and press Enter. The mail messages tell you if the installation was successful. If a mail message informs you that the installation has failed, turn to Troubleshooting on page 5 Type pkginfo -l adpu320 and press Enter.
  • Page 128: Boot The New Kernel

    Installing the SCSI Driver for UnixWare, OpenServer, and Open Unix 2 When the kernel has been built, type the following and press Enter after each line (0 in -g0 is zero, not the letter O): cd /etc/conf/cf.d cp unix /stand/unix cd / shutdown -g0 3 Type y and press Enter when the computer asks if you really...
  • Page 129: Installing The Driver When Installing Openserver

    Adaptec Ultra320 SCSI Cards User’s Guide Installing the Driver When Installing OpenServer To install the ad320 driver at the same time you install OpenServer: Note: If your CD-ROM target id (SCSI id) is not 5 (the default), you will need to note your id for the installation process.
  • Page 130: Using Unixware/Open Unix And The Host Adapter

    Installing the SCSI Driver for UnixWare, OpenServer, and Open Unix Using UnixWare/Open Unix and the Host Adapter This section contains useful information on using UnixWare/Open Unix and your host adapter. Using Tunable Parameters For UnixWare/Open Unix, some parameters are defined in the following file: /etc/conf/pack.d/adpu320/space.c These parameters can be tuned for the...
  • Page 131: Removing The Driver

    Adaptec Ultra320 SCSI Cards User’s Guide UnixWare/Open Unix/OpenServer supports auto- configuration. When adding multiple host adapters to an existing UnixWare/Open Unix/OpenServer system, simply install the board and reboot; the system automatically reconfigures and rebuilds the kernel. If you want to select a host adapter to boot from, simply disable the BIOS on all other host adapters.
  • Page 132: Troubleshooting

    Installing the SCSI Driver for UnixWare, OpenServer, and Open Unix Troubleshooting Problems and Solutions My computer crashes or displays panic messages during the bootup procedure! You may have to boot from the backup kernel created earlier, and then perform the driver update procedure again. To boot from the old kernel: 1 Reboot the computer.
  • Page 133: Error Messages

    Try installing the most up-to-date version of the driver available from the Adaptec Web site. [xxxxx015] Error issuing command An error has occurred with the driver. Try installing the most up- to-date version of the driver available from the Adaptec Web site. 11-12...
  • Page 134 Installing the SCSI Driver for UnixWare, OpenServer, and Open Unix [xxxxx020] Adapter or target device not responding or not connected The target device did not respond to the adapter. If the device is present, refer to your host adapter’s user’s guide for troubleshooting information.
  • Page 135 Adaptec Ultra320 SCSI Cards User’s Guide [xxxxx041] Command aborted [xxxxx042] Command aborted [xxxxx043] Command aborted [xxxxx044] Command aborted [xxxxx045] Command aborted An internal condition caused the driver to abort the command. In most cases, the command is retried and is recovered, and normal operation continues.
  • Page 136 Installing the SCSI Driver for UnixWare, OpenServer, and Open Unix [xxxxx096] Adapter hardware initialization failure - possible resource conflict The driver has attempted to initialize the adapter hardware but failed. This might suggest that the adapter resources (for example, IRQ) conflict with another board installed in your system. [xxxxx097] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system.
  • Page 137: Installing The Scsi Driver For Sun Solaris

    Installing the Driver When Installing Solaris 9 Installing the Driver When Solaris 9 is Already Installed Removing the Driver From Solaris 9 Command Line Options Additional Notes This chapter explains how to install the Adaptec Ultra320 driver for Solaris 9. 12-2 12-3 12-5...
  • Page 138: Installing The Driver When Installing Solaris 9

    2 The Install Supplemental Drivers screen is displayed. If you booted off of the Configuration Assistant diskette, replace it with the Adaptec driver disk, otherwise, insert the Adaptec driver disk into the floppy disk drive and press F2 ). (See F2_Continue information on creating driver floppy disks.)
  • Page 139: Installing The Driver When Solaris 9 Is Already Installed

    6 Press F2 again to load all the identified devices. Follow Sun’s installation documentation to finish the operating system installation. 7 The installation program requires the Adaptec driver disk at the end. Reinsert the driver disk, then press Enter as instructed by the console on the upper left screen.
  • Page 140 ’-y’ continue to shutdown withou user intervention. 10 Follow the hardware instructions, turn off the system then insert the Adaptec Ultra320 controller into one of the PCI slots. 11 If you forgot to create a enter the boot option as follows: ’b -r’...
  • Page 141: Removing The Driver From Solaris 9

    If you no longer need the driver, you can use the following procedure to remove it: 1 Make sure your Adaptec Ultra320 controller is not the boot controller and login as root or become super user. 2 Remove the driver by typing: #pkgrm ADPU320 (use uppercase ADPU320) 3 Follow the on-screen instructions for removing the driver.
  • Page 142: Additional Notes

    Adaptec Ultra320 SCSI Cards User’s Guide Additional Notes Known/Unresolved or FYI Issues External RAID Enclosure Configuration: 1 Edit /kernel/drv/sgen.conf device-type-config-list="processor"; Uncomment the lines that correspond to all LUNs as seen on RAID enclosure. For example, remove # from the line: #name=”sgen”...
  • Page 143: Installing The Scsi Driver For Linux

    In this Chapter... Installing the Device Drivers for Red Hat Linux Installing the Device Drivers for SuSE Linux This chapter explains how to install the Adaptec Ultra320 SCSI driver for the following Linux operating systems: Red Hat 8.0 Red Hat 9.0 Red Hat Advanced Server 2.1...
  • Page 144: Installing The Device Drivers For Red Hat Linux

    Adaptec Ultra320 SCSI Cards User’s Guide Installing the Device Drivers for Red Hat Linux To install the device drivers for Red Hat Linux 8.0, 9.0, and Red Hat Advanced Server 2.1: 1 Boot off of the Red Hat Linux 8.0, 9.0 CD. Refer to the instructions for your operating system.
  • Page 145: Installing Adaptec Storage Manager-Browser Edition

    Logging On This chapter discusses the installation procedure for installing Adaptec Storage Manager – Browser Edition to enable remote and local management of arrays. For instructions on using this application, once you have logged in, see the online help that comes with it.
  • Page 146: Supported Browsers

    On Linux Adaptec-supplied and installed version of Mozilla Netscape 7 or later When using Adaptec Storage Manager, you need to log on to your system with administrator privileges. Custom and Compact Installations If you are considering performing a custom or compact installation, read this section prior to performing the installation.
  • Page 147: Installing Adaptec Storage Manager On Windows

    Compact—Installs only the components required on a remotely managed system. See Managed System Components, above. Note: When you install Adaptec Storage Manager, you also install the Command Line Interpreter (CLI), which is needed for compatibility with other Adaptec controllers. Installing Adaptec Storage Manager on...
  • Page 148: Configuring Internet Browsers On Windows

    The security certificate generated during installation is added to the Certificate Store. If you click No at this point, you will need to install the certificate the first time you run Adaptec Storage Manager. 12 When prompted to restart your computer, accept the default (Yes) and click Finish.
  • Page 149 If you are using a proxy server to access the Internet, you must bypass the proxy server to access the Adaptec Storage Manager Web server. To verify whether you are using a proxy server: 1 From Internet Option window, click the Connections tab.
  • Page 150 5 Exit Navigator, then restart it. This enables any settings you have modified. 6 You are now ready to use Adaptec Storage Manager. Configuring Netscape Navigator for Remote Management If you know the IP address of the system you want to manage remotely: 1 Select Edit>...
  • Page 151: Installing Adaptec Storage Manager On Linux

    Installing Adaptec Storage Manager on Linux Note: When performing this installation, keep in mind that Linux is case sensitive. To install Adaptec Storage Manager on a Linux computer and configure the desired Internet browser: 1 Insert the HostRAID Installation CD.
  • Page 152: Logging On

    10 Remove the HostRAID Installation CD. Your computer must have a Web browser supporting JavaScript and cookies. To use Adaptec Storage Manager, you need to log on to your computer with root privileges. Logging On Before you can use the online help to use this application, you need to log on.
  • Page 153 For Linux—For username, you need to log on to your system with root privileges. 3 Click Login. You can use the online help to guide you through the details of creating, configuring, and managing arrays. Installing Adaptec Storage Manager–Browser Edition 14-9...
  • Page 154: A Troubleshooting In Windows

    Troubleshooting in Windows In this Appendix... Troubleshooting Checklist General Troubleshooting Troubleshooting in Windows NT 4.0 Common Error Messages Most problems for Windows can be resolved by following the recommendations in the Troubleshooting Checklist section that follows. If you still experience problems after following the recommendations, continue with the rest of this section.
  • Page 155: Troubleshooting Checklist

    SCSI Channel A connectors? If you connected devices to all three connectors, disconnect devices from one connector! Is the Adaptec SCSI Card firmly seated and secured in the PCI/PCI-X expansion slot? Is the PCI expansion slot compliant with PCI Rev. 2.1 or higher...
  • Page 156: General Troubleshooting

    General Troubleshooting The following procedures can be used for troubleshooting in all the Windows operating systems. For troubleshooting specifically in Windows NT 4.0, see page A-5. What if I can’t load the driver and suspect that it is an IRQ conflict? The PCI specification allows the motherboard manufacturer to determine the IRQ assignment for each PCI device.
  • Page 157 Adaptec Ultra320 SCSI Cards User’s Guide What if I have devices that are showing up at the wrong speed (usually slower) when the BIOS scans the SCSI bus during boot? Make sure you are using the terminated cable supplied with your Adaptec kit.
  • Page 158: Troubleshooting In Windows Nt 4.0

    SCSI cards. What do I do when during boot, the Adaptec SCSI Card banner comes up but the system hangs? Go into SCSISelect and choose the settings for the device that are more appropriate for the device time.
  • Page 159: Common Error Messages

    Adaptec Ultra320 SCSI Cards User’s Guide Common Error Messages Here is what you should do if the following messages appear on the screen at bootup: “Device connected, but not ready” The host computer received no answer when it requested data from an installed SCSI device.
  • Page 160: Windows Error Messages

    Windows Error Messages In this Appendix... Error Messages Error Messages Error messages generated by the Windows drivers can be viewed by opening the Windows Event Viewer error logs. To view events generated by the driver: 1 Double-click the Event Viewer icon in the Administrative Tools program group.
  • Page 161: Driver Error Messages

    An error has occurred while the driver was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the Adaptec Web site. [xxxxx011] Error issuing command The requested command is not supported by this driver.
  • Page 162 Windows Error Messages [xxxxx021] Target device protocol error An unexpected event occurred during data transfer between the adapter and target device. Normally, this indicates a faulty or noncompliant target device. [xxxxx022] Adapter or target device protocol error The adapter or target device has broken the communication protocol.
  • Page 163 The host adapter hardware failed and the miniport driver has to reset the hardware. [xxxxx0d6] Internal driver error An error has occurred while the driver was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the Adaptec Web site.
  • Page 164: Using Windows Scsi Parameters

    Using Driver-specific Parameters Advanced users may use software parameters to alter the configuration of the Windows device drivers supplied by Adaptec. All Windows configuration information is stored in a data structure supplied by Windows called the Registry. You can edit this information through a tool called the Registry Editor.
  • Page 165: Using Windows Scsi Parameters

    Adaptec Ultra320 SCSI Cards User’s Guide The following is a table of supported Windows Registry Settings. Option Name /MAXTAGS=nnn /INSTR_ERRLOG_Z=nnn MaximumSGList MaximumLogicalUnit NumberOfRequests Using Windows SCSI Parameters Follow the instructions below to enter the registry values that affect how the Windows SCSI manager interprets the generic configuration information of SCSI device drivers.
  • Page 166 MaximumLogicalUnit—This can limit the scan for connected devices on the SCSI bus. Valid values are 0 to 32. If 1 is specified, the Windows SCSI manager assumes that no SCSI targets support LUNs other than LUN 0. Otherwise, LUNs from 0 to 31 are scanned during system initialization.
  • Page 167 Using Driver-specific Parameters To use the Registry Editor to enter parameters that affect the configuration information for Adaptec SCSI PCI device drivers, follow the instructions below. A list of valid parameters follows: Note: The following parameters are case-sensitive and must be entered exactly as shown.
  • Page 168 To enter driver-specific parameters: 1 Select Run from the Start button. 2 Type regedt32 and press Enter. 3 Open the registry list to the following location: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu320\Parameters\Device If the Parameters\Device keys already exist, skip to Step 10 to begin entering parameters. If the keys do not yet exist, you need to create them by continuing with Step 4.
  • Page 169 Creating Driver Floppy Disks In this Appendix... Installation Options Running Windows Running UnixWare or Open Unix Running OpenServer Running Linux Running DOS/NetWare If You Do Not Have Access to a Preinstalled System This Appendix lists the driver installation options for each operating system and instructions for creating driver floppy disks.
  • Page 170: Installation Options

    Note: For UnixWare, Open Unix, and Linux, you can create the necessary driver disk without using the Disk Creation utility. Use the command and see on page D-3 for the location of the image file on the Adaptec Installation CD. Replacing Upgrading SCSI...
  • Page 171: Running Windows

    Running Windows To create the driver disk for all operating systems: 1 Insert the Adaptec Installation CD into your CD-ROM drive and select Adaptec Utilities from the Main menu. 2 From the Adaptec Utilities menu, select Create Driver Disk. 3 Select the appropriate operating system and press Enter.
  • Page 172: Running Openserver

    Adaptec Ultra320 SCSI Cards User’s Guide 4 Extract the driver package by typing: dd if=/mnt/packages/FMS/OpenUnix_8/image/ driver.img of=/dev/rdsk/f03ht bs=512k 5 Unmount the CD by typing: umount /mnt 6 To see the content of the driver disk, type: mount -F s5 /dev/fd0 /mntfd...
  • Page 173: Running Linux

    Running Linux To create the driver disk for Red Hat or SuSE Linux: 1 Insert the Adaptec Installation CD. 2 At at the root prompt, type: For Red Hat: mount /dev/cdrom /mnt/cdrom cd /mnt/cdrom/packages/<FMS or HostRAID/<RedHat version>/image/<architecture>/driver.img For SuSE: mount /dev/cdrom /media/cdrom cd /packages/<FMS or HostRAID/<SuSe version>/...
  • Page 174: If You Do Not Have Access To A Preinstalled System

    1 Set your system BIOS so that your computer boots from the CD-ROM drive. 2 Insert the Adaptec Installation CD into your CD-ROM drive and turn on the computer. 3 Follow the instructions and respond to prompts as necessary to get to the Adaptec Start Menu.
  • Page 175 Migrating With Windows 2000 Migrating With Windows XP Migrating With Windows NT 4.0 After installing the Adaptec Ultra320 SCSI drivers, you may want to enable HostRAID and use the RAID functionality of your Adaptec SCSI Card. To install your HostRAID drivers and use HostRAID on your Adaptec SCSI Card, refer to the following sections of this appendix.
  • Page 176: Migrating With Windows 2000

    I can choose a specific driver, then click Next. 8 Click the Have Disk button. 9 Insert the Adaptec Installation CD into the CD-ROM drive. If the CD automatically opens a welcome screen, click the Exit button to close it.
  • Page 177: Enabling Hostraid Support

    After installing the HostRAID driver, you must enable HostRAID support before you can use the RAID features. To enable HostRAID for the boot channel, follow these steps: 1 Press Ctrl+A keys simultaneously when the Adaptec BIOS appears. 2 Select the channel where your boot drive is connected, then press Enter.
  • Page 178: Completing The Hostraid Driver Installation

    “The software you are about to install does not contain a Microsoft digital signature...” Ignore the warning and click Yes to continue. 6 Insert the Adaptec Installation CD into the CD-ROM drive when prompted, then click OK. 7 When the driver is copied on the hard disk drive, click Finish.
  • Page 179: Migrating With Windows Xp

    6 Select Dont’ search, I will choose the driver to install, then click Next. 7 Click the Have Disk button. 8 Insert the Adaptec Installation CD into the CD-ROM drive. If the CD automatically opens a welcome screen, click the Exit button to close it.
  • Page 180: Enabling Hostraid Support

    Adaptec Ultra320 SCSI Cards User’s Guide 13 You may be prompted with this warning message: “The software you are installing for this hardware: Adaptec xxxxx HostRAID driver has not passed Windows Logo testing...” Ignore the warning and click Continue Anyway.
  • Page 181: Migrating With Windows Nt 4.0

    Drivers tab, then click Add. 4 From the Install Driver window, click Have Disk... 5 Insert the Adaptec Installation CD into the CD-ROM drive. If the CD automatically opens a welcome screen, click the Exit button to close it.
  • Page 182: Enabling Hostraid Support

    Adaptec Ultra320 SCSI Cards User’s Guide 7 From the Install Driver window, select the the Adaptec HostRAID U320 Driver for Windows NT 4 from the list and click OK. When prompted to restart your computer, click Yes to restart the system.
  • Page 183 Migrating From Adaptec Ultra320 SCSI to HostRAID 3 When the message Are you sure you want to remove this driver? appears, Click Yes and restart the system. Caution: If you want to migrate back from HostRAID to standalone SCSI, do not remove the SCSI driver in Step 2.
  • Page 184 SCSI without RAID functionality, you must disable HostRAID and install the SCSI drivers. To use standalone SCSI on your Adaptec SCSI Card, refer to the following sections of this appendix. Caution: Adaptec recommends that you back up all of your data before migrating from HostRAID to Ultra320 SCSI.
  • Page 185: Installing The Adaptec Ultra320 Scsi Driver

    I can choose a specific driver, then click Next. 8 Click the Have Disk button. 9 Insert the Adaptec Installation CD into the CD-ROM drive and click Browse. If the CD automatically opens a welcome screen, click the Exit button to close it.
  • Page 186: Disabling Hostraid Support

    15 When the driver is copied on the hard disk drive, click Finish. 16 You will be prompted to restart the computer. Select Yes. The new Adaptec Ultra320 SCSI driver will be displayed under SCSI and RAID controllers in the Device Manager.
  • Page 187: Installation

    1 Restart Windows 2000. Windows 2000 will automatically discover the new hardware and will prompt you for the Adaptec Ultra320 SCSI Card CD. 2 You may be prompted with this warning message: “The software you are about to install does not contain a Microsoft Digital Signature...”...
  • Page 188: Migrating With Windows Xp

    6 Select Dont’ search, I will choose the driver to install, then click Next. 7 Click the Have Disk button. 8 Insert the Adaptec Installation CD into the CD-ROM drive and click Browse. If the CD automatically opens a welcome screen, click the Exit button to close it.
  • Page 189: Disabling Hostraid Support

    9 Click on the path D:\drivers\windows\win64bit 10 Click on the adpu320, then click Open. 11 Click OK. 12 Scroll down the list and select your Adaptec Ultra320 SCSI driver, then click Next. 13 Click Next again. You may be prompted with this warning message: “The software you are installing for this hardware...has not passed...
  • Page 190: Installation

    HostRAID support. Completing the Adaptec Ultra320 SCSI Driver Installation After you have installed the Adaptec Ultra320 SCSI driver and disabled HostRAID support, you need to complete the installation so that the Windows operating system can detect the new driver hardware.
  • Page 191: Migrating With Windows Nt 4.0

    Drivers tab, then click Add. 4 From the Install Driver window, click Have Disk... 5 Insert the Adaptec Installation CD into the CD-ROM drive. If the CD automatically opens a welcome screen, click the Exit button to close it.
  • Page 192: Disabling Hostraid Support

    For RAID 0, you will loose all your data if you try to disable HostRAID. To disable HostRAID, follow these steps: 1 Press Ctrl+A keys simultaneously when the Adaptec BIOS appears. 2 When your SCSI Card appears, press Enter. If you are using a dual channel card, select Channel A, then press Enter.
  • Page 193: Installation

    If you are using a dual channel card, select Channel B and repeat the steps to disable HostRAID support. Completing the Adaptec Ultra320 SCSI Driver Installation After you have installed the Adaptec Ultra320 SCSI driver and disabled HostRAID support, complete the installation by following these steps: 1 Restart Windows NT 4.0.
  • Page 194 Glossary A Term A definition array Two or more disks configured to appear as a single disk to the host system. array controller The electronic circuitry used to support RAID functionality. array disk A hard disk that is a member of an array. array member A single hard disk used in an array.
  • Page 195 Adaptec Ultra320 SCSI Cards User’s Guide check point A feature that enables you to exit the SCSISelect utility when an operation is in progress and be able to continue without interruption. The driver then resumes the operation from where the BIOS left off and the BIOS resumes the operation where the driver left off.
  • Page 196 A physical hard disk on a SCSI bus. host adapter Electronic circuitry that supports I/O to storage devices, but which does not support RAID. HostRAID Intelligent RAID on chip. Adaptec product that adds entry-level RAID functionality to SCSI ASICs and host bus adapters. Glossary-3...
  • Page 197 Adaptec Ultra320 SCSI Cards User’s Guide initialized array An array that is ready for data reads and writes. logical device A read/write resource, such as an array or spare, that does not exist until configured by the Software Management tool.
  • Page 198 Glossary physical resources The Adaptec Family Adapter products, channels, and SCSI devices installed in the server. poll A validation of discovery information. RAID Acronym for Redundant Array of Independent (Inexpensive) Disks. Coined in 1987 by researchers at the University of California at Berkeley to describe a set of disk array architectures that provide fault tolerance and improved performance.
  • Page 199 Adaptec Ultra320 SCSI Cards User’s Guide SCSI Stands for Small Computer System Interface. A parallel interface standard used to connect various types of peripheral device, (such as disk drives) to computers. Although SCSI is an ANSI standard, it exists in several variations.
  • Page 200 Glossary striping, disk; striped array Spreading data over multiple disks to enhance performance. Often referred to as RAID 0, simple data striping provides no redundancy scheme and is not technically a standardized RAID level. subsystem The collection of software and hardware that controls storage to be managed and monitored.
  • Page 201 Adaptec customer support Adaptec Storage Manager- Browser Edition custom and compact installations 14-2 defining installing on Linux installing on Windows supported browsers Adaptec Web site B-2, Array creating deleting 4-11 rebuilding 4-12 viewing Array management ASPI application backup 10-8 bad blocks...
  • Page 202 Adaptec Ultra320 SCSI Cards User’s Guide extended Interrupt 13h translation 3-10 Fault-tolerant redundancy HostRAID defining enabling features supported operating systems I/O port address 3-13 Installation Windows 2000 driver Windows NT 4.0 driver Windows XP driver installation NetWare driver 10-2 Open Unix driver...
  • Page 203 troubleshooting 10-10 tsa.nlm 10-8 using a CD-ROM 10-9 Open Unix booting 11-6 command syntax 11-4 driver installation 11-2 kernel 11-6, 11-7 multiple host adapters pkgadd 11-5 troubleshooting 11-11 tunable parameters OpenServer command syntax 11-8 driver installation 11-8 error messages 11-12 multiple host adapters troubleshooting 11-11...
  • Page 204 Adaptec Ultra320 SCSI Cards User’s Guide general guidelines listing 3-16 SCSISelect 3-12, 3-16, 3-19 changing device settings configuration menu exiting 3-4, Options menu 3-15, 3-17, resetting default values starting using settings SCSISelect options BIOS Support for Bootable CD-ROM 3-10 Boot Device...
  • Page 205 Verifying a build 4-13 Viewing array Wide negotiation Windows 2000 driver installation error messages installation and configuration notes removing a host adapter swapping a host adapter using advanced configuration parameters 8-5, Windows 2000/2003 driver installation Windows 2000/2003/XP troubleshooting Windows NT adpu160m.sys 9-1, driver installation error log entries...
  • Page 206 Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA © 2003 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Part Number: 513657-06, Ver. AA, JG 09/03...

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