Adaptec 2930U User Manual
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Adaptec 2930U User Manual

Aha storage controller ultra scsi 20 mbps
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SCSI Card 2930CU
User's Guide
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  • Page 1 SCSI Card 2930CU User’s Guide...
  • Page 2 Copyright © 2002 Adaptec, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
  • Page 3 Adaptec Customer Support If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of your questions here. If you need further assistance, use the support options listed below. Technical Support Identification (TSID) Number Before contacting Technical Support, you need your unique 12-digit TSID number.
  • Page 4 Monday to Thursday, 9:30 to 12:30 and 13:30 to 16:30; Friday, 9:30 to 12:30 and 13:30 to 15:00, Central European Time. To expedite your service, have your computer in front of you. To order Adaptec products, including accessories and cables, call +32 11 300 379. Australia and New Zealand Visit our Web site at http://www.adaptec.com.au...
  • Page 5 Limited 5-Year Hardware Warranty 1. Adaptec, Inc. (“Adaptec”) warrants to the purchaser of this product that it will be free from defects in material and workmanship for a period of five (5) years from the date of purchase. If the product should become defective within the warranty period, Adaptec, at its option, will repair or replace the product, or refund the purchaser’s purchase price for the product,...
  • Page 6 TERMS APPLICABLE TO THE SOFTWARE, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. In return for acquiring a license to use the Adaptec software, which may include software from third party licensors and patches made available by Adaptec (“Software”), and the related documentation, you agree to the following terms and conditions: 1.
  • Page 7 Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty (30) days from the date of delivery to you. ADAPTEC AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION.
  • Page 8 This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. Adaptec, Inc. Tested to Comply With FCC Standards...
  • Page 9 Canadian Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Japanese Compliance (Voluntary Control Council Initiative) This equipment complies to class B Information Technology equipment based on VCCI (Voluntary Control Council for Interface).

  • Page 10: Table Of Contents

    Getting Started Kit Contents 1-1 Installation Process 1-1 Installing the SCSI Card 2930U Installing the SCSI Card 2930CU 2-1 Registering Your SCSI Card 2-3 Installing SCSI Devices Installing Internal SCSI Devices 3-1 Connecting External SCSI Devices 3-5 Installing Drivers Windows 2000 and Windows XP 4-1 Verifying Driver Installation–Windows XP 4-1...
  • Page 11 Troubleshooting First Steps 5-1 Troubleshooting Q & A – General 5-3 Common Error Messages 5-4 Troubleshooting Q & A – Windows 95/98 Only 5-5 Troubleshooting Q & A – Windows NT 4.0 5-9 Error Codes 5-10 Understanding SCSI SCSI IDs A-2 SCAM Protocol A-2 Terminating the SCSI Bus A-3 Preparing SCSI Devices for Installation A-4...
  • Page 12 Contents Obtaining SCSI Cables External Cables D-1 Internal Cable D-2 Maximum Cable Lengths D-2...

  • Page 13: Kit Contents

    Getting Started With the Adaptec SCSI Card 2930CU, you can connect up to seven SCSI devices to any PC computer. Kit Contents Your SCSI Card 2930 package includes: SCSI Card 2930CU adapter. Standard 50-pin internal SCSI cable. SCSI Card 2930 CD, containing drivers, online documentation, and other useful tools and information.

  • Page 14: Registering Your Scsi Card

    Installing the SCSI Card 2930U In this Chapter Installing the SCSI Card 2930CU Registering Your SCSI Card Installing the SCSI Card 2930CU To install the SCSI Card 2930CU 1 Ground yourself by touching the chassis. 2 Turn off the computer and disconnect the power cord.
  • Page 15 Do not touch the gold connector or any components on the card. 6 Place the SCSI Card 2930CU in the slot and press it down firmly until the connector fingers are fully seated. Installing the SCSI Card 2930U PCI expansion slot...

  • Page 16: Registering Your Scsi Card

    Installing the SCSI Card 2930U 7 Secure the card bracket with the screw you removed in Step 4. Card bracket Do not close the computer cabinet or reconnect the power cord yet. Continue with Chapter 3, Installing SCSI Devices. Registering Your SCSI Card To register your SCSI Card 2930CU, go to www.register.adaptec.com...

  • Page 17: Installing Internal Scsi Devices

    Installing SCSI Devices In this Chapter Installing Internal SCSI Devices Connecting External SCSI Devices You can connect a total of seven SCSI devices to the SCSI Card 2930CU. If you are installing more than two internal SCSI devices, you will need an internal SCSI cable with enough connectors for all devices.
  • Page 18 To install internal SCSI devices 1 Ensure that each internal SCSI device has a unique SCSI ID number between 0 and 6. Refer to the SCSI device’s documentation for instructions on setting the SCSI ID. Note: Avoid touching the device connector pins. 2 If your computer is not already open, ground yourself on the chassis, then turn off the computer and disconnect the power cord.
  • Page 19 4 Connect one end of the 50-pin internal SCSI cable to the SCSI connector on the card, as shown in the next figure. Ensure that the connector fits snugly. Make sure Pin 1 on the cable aligns with Pin 1 on the internal SCSI device connector.
  • Page 20 7 Connect any other internal SCSI devices, as shown. Terminated internal SCSI device Unterminated internal SCSI device 8 Terminate the device that is connected to the end of the cable. Refer to the SCSI device’s documentation for instructions. 9 Connect a power cable from your computer’s power supply to the power input connector on the SCSI device, as shown.

  • Page 21: Connecting External Scsi Devices

    Connecting External SCSI Devices The SCSI Card 2930CU has one 50-pin high-density external connector. You will need a high-quality 50-pin high-density external SCSI cable for each external SCSI device you are connecting. External SCSI cables are not included in the SCSI Card 2930CU kit.
  • Page 22 4 Connect the other end of the cable to a SCSI connector on the back of the SCSI device. 5 If you are installing only one external SCSI device, terminate the device. Refer to your SCSI device’s documentation for termination instructions.

  • Page 23: Windows 2000 And Windows Xp

    Installing Drivers In this Chapter Windows 2000 and Windows XP Windows Me Windows 95 and Windows 98 Windows NT 4.0 After installing the SCSI Card 2930CU and your SCSI devices, install the driver by following the instructions appropriate for your computer.

  • Page 24: Verifying Driver Installation–Windows 2000

    Installing Drivers Verifying Driver Installation – Windows 2000 To verify driver installation 1 Right click the My Computer icon on your desktop. 2 Select Manage. 3 Click Device Manager. 4 Double-click SCSI and RAID Controllers. Check that the SCSI Card 2930CU is listed, as shown. SCSI Card 2930CU driver installed...

  • Page 25: Windows Me

    Windows Me Windows Me has embedded driver support for a SCSI card as part of the installation software. When the SCSI Card 2930CU is installed and you have restarted your computer, the Add New Hardware Wizard window appears to guide you through the final steps. 1 When the Add New Hardware Wizard window appears, select the top radio button to launch an automatic search for the most suitable driver, and click Next.

  • Page 26: Installing The Driver When Installing Windows 95/98

    Installing the Driver When Installing Windows 95/98 The Ultra SCSI driver is embedded in the Windows 95/98 CD. During a normal Windows 95/98 installation, the SCSI Card 2930CU is detected in your system and the embedded driver is automatically installed. Note: If Windows cannot detect the SCSI Card 2930CU installed in your computer, you must install the driver manually after the Windows installation is complete.
  • Page 27 3 Click the plus sign (+) next to Other Devices, then double-click PCI SCSI Bus Controller to open the PCI SCSI Bus Controller Properties window. Click the Driver tab, then click Update Driver. 4 Insert the SCSI Card 2930 CD into your CD-ROM drive. Ensure that Yes is selected, then click Next.
  • Page 28 6 Browse to the location of the driver on the CD. (The driver file is .) Then click OK. aic78xx.mpd 7 Click Finish. This message appears: Please insert the disk labeled ‘7800 Family Manager Set Installation Disk’, and then click OK 8 Click OK to clear the message.

  • Page 29: Installed

    9 Browse to the location of the driver on the SCSI Card 2930 CD. Then click OK. 10 Click Yes to restart your computer. (You must restart your computer for the changes to take effect.) Installing the Driver When Windows 98 is Already Installed To update or install the driver 1 Start Windows 98.
  • Page 30 Installing Drivers 3 Click the plus sign (+) next to Other Devices, then double-click PCI SCSI Bus Controller to open the PCI SCSI Bus Controller Properties window. Click the Driver tab, then click Update Driver.
  • Page 31 4 Click Next. Click Next again. Insert the SCSI Card 2930 CD into your CD-ROM drive. 5 Select CD-ROM drive and deselect Floppy disk drive by clicking in the check boxes. Select Specify a location, then browse to the location of the driver on the CD. Then click Next. Installing Drivers...
  • Page 32 6 Click Next. Note: Your CD-ROM drive letter may differ from that shown in the example above. 7 Click Finish to complete the installation. Click Yes to restart your computer. (You must restart your computer for the changes to take effect.) Installing Drivers 4-10...

  • Page 33: Verifying Driver Installation–Windows 95/98/Me

    Verifying Driver Installation – Windows 95/98/Me To verify driver installation 1 Click Start, point to Settings, then click Control Panel. Double- click System, then click on the Device Manager tab. 2 Click the plus sign (+) next to SCSI Controllers. SCSI Card 2930CU should be listed as shown.

  • Page 34: Installing The Driver When Installing Windows Nt

    Installing the Driver When Installing Windows NT The driver is embedded on the Windows NT 4.0 CD. During a normal Windows NT installation, the SCSI Card 2930CU is detected in your system and the embedded driver is automatically installed. Installing the Driver When Windows NT is Already Installed To update or install the drivers if Windows NT is already installed 1 Start Windows NT.
  • Page 35 Press S to specify an additional device. 4 Press Enter to select 5 Insert the driver disk created from the Adaptec SCSI CD for Windows NT into your floppy disk drive. 6 Use the arrow keys to highlight and select Adaptec PCI SCSI AIC-78xx.sys SCSI Host Adapter Driver for NT 4.0, then press...

  • Page 36: Removing The Scsi Card 2930Cu

    10 Press Enter to continue the Windows NT operating system set-up. Follow the instructions on-screen and in the Windows NT documentation to complete the installation. Removing the SCSI Card 2930CU If you physically remove your SCSI Card 2930CU, a warning message is generated every time you boot Windows NT.

  • Page 37: Troubleshooting

    Troubleshooting In this Chapter First Steps Troubleshooting Q & A – General Troubleshooting Q & A – Windows 95/98 Only Troubleshooting Q & A – Windows NT 4.0 First Steps Most problems with the SCSI Card 2930CU result from errors in preparing and connecting devices on the SCSI bus.
  • Page 38 2930CU in another PCI slot, starting with the first PCI slot. If, after working through this checklist, you are still unable to resolve a problem, check the questions and answers in the next section or refer to the Adaptec Web site at www.adaptec.com for additional troubleshooting information. Troubleshooting...

  • Page 39: Troubleshooting Q & A - General

    Troubleshooting Q & A – General How can I tell if the SCSI Card 2930CU software driver is loading properly? Follow the instructions for your operating system as provided in Chapter 4, Installing Drivers. Why does an X inside a red circle appear by the SCSI Card 2930CU software driver in Device Manager? The SCSI Card 2930CU software driver is disabled and isn’t loading.

  • Page 40: Common Error Messages

    Common Error Messages “Device connected, but not ready” The SCSI card received no answer when it requested data from an installed SCSI device. Make sure the drive is set to spin up when the power is turned on. (Refer to the device’s documentation.) If you still have problems, you may have a bad drive.

  • Page 41: Troubleshooting Q & A - Windows 95/98 Only

    Troubleshooting Q & A – Windows 95/98 Only When I start Windows 95/98, the system locks up when the Windows logo displays. How can I get the system to start so that I can verify that the SCSI card is functioning normally? 1 Start or restart your computer.
  • Page 42 Where do I check for conflicting or unavailable resources? 1 Click Start, point to Settings, then click Control Panel. 2 Double-click System, then click on the Device Manager tab. 3 Double-click Computer. 4 Click Interrupt request (IRQ), as shown. The Setting column lists the IRQs in use. IRQ settings range from 0 through 15.
  • Page 43 2 In the second screen of the wizard, click No. 3 Select SCSI controllers. 4 Select the model of your Adaptec SCSI Card. If SCSI Card 2930CU is not listed, you may be able to install a SCSI card driver from the Windows CD (or from the SCSI Card 2930 CD): 1 Insert the Windows or SCSI Card 2930 CD in your CD-ROM drive and run the Add New Hardware Wizard.
  • Page 44 Troubleshooting How do I use the Windows Hardware Conflict Troubleshooter? 1 Click Start, then click Help. 2 Go to the Contents tab, then double-click Troubleshooting. 3 Double-click If you have a hardware conflict. 4 Follow the step-by-step instructions in Windows Help. What is a miniport driver, and how do I make sure that the miniport driver for my SCSI card is installed correctly? Miniport drivers are 32-bit protected mode device drivers used by...

  • Page 45: Troubleshooting Q & A - Windows

    2 Deselect the Use Automatic Settings box and edit the resources (Interrupt Request, Direct Memory Access, etc.) so they match those used by the SCSI card. If the problem still remains, there is probably a hardware resource conflict between the SCSI card and other hardware in your computer.

  • Page 46: Error Codes

    I made changes to the SCSI card configuration and Windows NT no longer boots. The boot manager for Windows NT contains recovery logic to allow you to return to the last known good configuration. If you have changed your SCSI card configuration and Windows NT no longer boots 1 Undo any hardware changes you have made to the computer since it was last operational.
  • Page 47 Table on Note: The entry in the third row of the last column identifies the SCSI ID of the device originating the error. Note: When reporting problems to Adaptec Customer Support, include the complete error code in your problem description.
  • Page 48 Error Code Description [xxxxx022] Adapter or target device protocol error. The adapter or target device has broken the communication protocol. A faulty device could cause this message to appear. Normally this is not a serious problem. If you get this message frequently over a short period of time, it could indicate that the device or system is malfunctioning.
  • Page 49 [xxxxx0d6] Internal driver error. An error has occurred while the driver was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the Adaptec Web site or BBS. Troubleshooting 5-13...

  • Page 50: Understanding Scsi

    In this Appendix SCSI IDs Terminating the SCSI Bus Preparing SCSI Devices for Installation Using SCSI Devices Installing Multiple SCSI Cards Understanding SCSI SCSI (pronounced “scuzzy”) stands for Small Computer System Interface. SCSI is an industry standard computer interface for connecting SCSI devices (such as a hard disk drive, CD-ROM drive, or scanner) to a common SCSI bus.

  • Page 51: Scsi Ids

    The SCSI card is also identified by a SCSI ID. For the SCSI Card 2930CU, SCSI IDs are numbers between 0 and 7. Adaptec presets the SCSI Card 2930CU to SCSI ID 7. You should not change this setting. SCSI ID 7 has the highest priority on the SCSI bus;...

  • Page 52: Terminating The Scsi Bus

    By default, termination on the SCSI Card 2930CU is set to Automatic. Adaptec recommends that you keep this setting. To manually set termination on the SCSI Card 2930CU, see Chapter B, Configuring the SCSI Card 2930CU with Most SCSI devices come from the factory with termination enabled.

  • Page 53: Preparing Scsi Devices For Installation

    Preparing SCSI Devices for Installation When preparing to install SCSI devices, make sure to Check the SCSI IDs. Ensure that the SCSI Card 2930CU and each SCSI device you want to connect to it has a unique SCSI ID. See SCSI IDs on page A-2 Use only high-quality SCSI-2 cables to ensure reliable data transfer.

  • Page 54: Installing Multiple Scsi Cards

    Understanding SCSI Installing Multiple SCSI Cards You can install multiple SCSI cards in your computer. You are limited only by the available system resources (for example, IRQ settings, I/O port addresses, and so on). Each SCSI card you install forms a separate SCSI bus with a different set of SCSI devices.

  • Page 55: Configuring The Scsi Card 2930Cu With Scsiselect

    Using SCSI Disk Utilities Exiting SCSISelect You can use Adaptec SCSISelect to change SCSI settings without opening the computer or handling the card, and you can low-level format or verify the disk media of your SCSI hard disk drives. The table in the next section default settings for each SCSISelect option.

  • Page 56: Scsiselect Settings

    SCSISelect Settings SCSISelect Options SCSI Bus Interface Options Host Adapter SCSI ID SCSI Parity Checking Host Adapter SCSI Termination Boot Device Options Boot SCSI ID Boot LUN Number SCSI Device Configuration Options Initiate Sync Negotiation Maximum Burst Rate Enable Disconnection Send Start Unit Command BIOS Multiple LUN Support Advanced Configuration Options...

  • Page 57: Starting Scsiselect

    SCSISelect Options BIOS Support for Bootable CD-ROMs BIOS Support for Int 13 Extensions Setting is valid only if Multiple LUN Support is enabled. Settings are valid only if host adapter BIOS is enabled. Starting SCSISelect To start SCSISelect: 1 Turn on or restart your computer. 2 When this message appears on your screen, immediately press Ctrl+A.

  • Page 58: Boot Device Options

    SCSI connector, the terminators are disabled. (The SCSI card lies between the ends of the SCSI bus.) You can also disable the terminators by setting Host Adapter Termination to Disable. Adaptec recommends that you leave this setting at its default (Automatic). Boot Device Options Boot SCSI ID—Specifies the SCSI ID of your boot drive.

  • Page 59: Advanced Configuration Options

    SCSI device, use the maximum value of 20.0. If your device is not Ultra SCSI, select a transfer rate of 10.0. Enable Disconnection—When set to Yes, allows the SCSI device to disconnect from the SCSI bus. Leave the setting at yes if two or more SCSI devices are connected to the SCSI card.
  • Page 60 All Disks—All removable-media drives supported by the BIOS are treated as hard disk drives. Disabled— No removable-media drives are treated as hard disk drives. Software drivers are required because the drives are not controlled by the BIOS. Caution: Do not remove media from a removable-media SCSI drive controlled by the SCSI card BIOS while the drive is on.

  • Page 61: Using Scsi Disk Utilities

    BIOS Support for Int 13 Extensions—When set to Enabled, the SCSI card BIOS supports Int 13h extensions as required by Plug- and-Play. The setting can be either enabled or disabled if your system is not Plug-and-Play. Using SCSI Disk Utilities To access the SCSI disk utilities 1 From the main SCSISelect menu, select SCSI Disk Utilities.

  • Page 62: Exiting Scsiselect

    Exiting SCSISelect To exit SCSISelect 1 Press Esc until a message prompts you to exit. If you changed settings, you are prompted to save the changes before you exit. 2 Select Yes to exit, then press any key to restart the computer. Any changes you made in SCSISelect take effect after the computer boots.

  • Page 63: Using Advanced Configurable Parameters In Windows Nt

    Advanced users may use software parameters to alter the configuration of the Windows NT device drivers supplied by Adaptec. All Windows NT configuration information is stored in a data structure called the Registry. You can edit this information through a tool called the Registry Editor.

  • Page 64: Value Keys For Scsi Parameters

    Using Advanced Configurable Parameters in Windows NT 4.0 Note: The following value keys are case-sensitive and must be entered exactly as shown. Value Keys for SCSI Parameters DisableTaggedQueuing—A nonzero value indicates that the SCSI card disables tagged queueing for SCSI devices. The data type for this value is DisableSynchronousTransfers—A nonzero value indicates that the SCSI card is not to initiate synchronous negotiations...
  • Page 65 Using Advanced Configurable Parameters in Windows NT 4.0 5 From the Edit menu, select Add Key. 6 In the Key Name edit box, type Parameters. Leave the Class edit box blank. 7 Click Parameters. 8 From the Edit menu, select Add Key. 9 In the Key Name edit box, type Device.

  • Page 66: Using Driver-Specific Parameters

    Using Advanced Configurable Parameters in Windows NT 4.0 Using Driver-specific Parameters You can use the Registry Editor to enter driver-specific parameters that affect the configuration information for Adaptec SCSI PCI device drivers. See Value Keys for Driver-specific Parameters on page C-4 for a list of valid values.
  • Page 67 Using Advanced Configurable Parameters in Windows NT 4.0 6 In the Key Name edit box, type Parameters. Leave the Class edit box blank. 7 Click Parameters. 8 From the Edit menu, select Add Key. 9 In the Key Name edit box, type Device.To specify a SCSI card, type the number of the SCSI card after Device.

  • Page 68: External Cables

    Internal Cable Maximum Cable Lengths High-quality cables are required in high-performance SCSI systems to ensure data integrity. Adaptec provides the highest quality SCSI cables designed specifically for use with Adaptec SCSI cards. For purchasing information, visit the Adaptec Web site at www.adaptec.com...

  • Page 69: Internal Cable

    This is a high-density 50-pin connector. This is a Centronics 50-pin connector. Internal Cable Description 5 position (4 devices and a SCSI card) standard 50-pin connectors (1.5 m) This is a standard 50-pin internal connector. Maximum Cable Lengths The total length of cabling (internal and external) on the SCSI bus may not exceed the maximum lengths listed in the next table.
  • Page 70 Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA © 2002 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Part Number: 513154-06, Ver. AA, LB 02/02...

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