Support And Assistance - Esu LokSound 5 Installation And Operating Instructions Manual

Support

20. Support and assistance

If you do not know what to do once, so your first arrival is contact person, of
course, your dealer where you have your locomotive sound decoder purchased.
He is the best resource for all questions around model trains.
We are available for you in many ways. We ask JE but, if possible, contact us
either by email, fax or through our support forum at www.esu.eu/forum to either by email, fax or through our support forum at www.esu.eu/forum to either by email, fax or through our support forum at www.esu.eu/forum to
contact. E-mails and faxes are usually answered within a few days. Please
always also a return fax number or to which we can judge the response e-mail
address.
The hotline is often very busy usually and should be taken as a rule only for
special assistance requirements in the presence entitlement. Rather send an
email or fax or visit our website for more information. There you will find quite
a few responses and possibly also evidence of our customers under "Support
/ FAQ" that determines to help.
Of course, we always like to assist you:
via phone: + + 49 (0) 731-1 84 78-106
Tuesdays & Wednesdays 10:00 to
12:00
per fax : + + 49 (0) 731-1 84 78-299
by email: www.esu.eu/kontakt
by post: ESU GmbH & Co. KG
- Technical Support Edison
29 D-89231 Neu-Ulm
www.esu.eu
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