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Support
16. Support and assistance
Your model train dealer or hobby shop is your competent partner
for all questions regarding your SwitchPilot decoder. In fact he is
your competent partner for all questions around model trains.
Of course, you may also contact us directly. For enquiries please
use either email or fax (don't forget to provide your own fax-no.
or email address) and we will reply within a few days.
Please call our hotline only in case of complex enquiries that can't
be dealt with by email or fax. The hotline is often very busy and
you may encounter delays. Rather send an email or fax and also
check our website for more information. You will find many hints
under "Support / FAQ" and even feedback from other users that
may help you with your particular question.
Of course we will always assist you; please contact us at:
Contact Germany:
Phone :
++49 (0) 731 - 1 84 78 - 106
(Tue&Wed 10am -12am)
Fax :
++49 (0) 731 - 1 84 78 - 299
E-Mail:
www.esu.eu/kontakt
Warranty address:
ESU GmbH & Co. KG
- Technical Support -
Edisonallee 29
D-89231 Neu-Ulm
www.esu.eu
25
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