Troubleshooting; Monitor - Seca mVSA 535 Instructions For Use Manual

11.TROUBLESHOOTING

11.1 Monitor

Fault
Monitor cannot be
switched on
Touchscreen display
remains off
Touchscreen display not
reacting
Image on touchscreen
display faulty
Password not accepted
The Vital signs tab is not
active on a
seca mVSA 535
➔
Monitor
➔
Vital signs measurement
➔
Network connection
➔
Connection to the seca analytics 115 software
➔
EMR system connection via seca connect 103 software
➔
seca 360° proximity connection
Cause
No power supply
Rechargeable battery discharged
Rechargeable battery faulty
Device on standby
Device not switched on
No power supply
Touchscreen display faulty
Device in undefined state following
implausible input
Touchscreen display faulty
Password overwritten on last
synchronization with the
PC software
seca analytics 115
Following a backup, the old passwords
are valid again
USB connecting cable of the
SmartBucket not connected to the
monitor
SmartBucket not activated
Remedy
Provide power supply
Provide power supply and charge
rechargeable battery
Replace rechargeable battery
• Touch the touchscreen display
• Press the ON/OFF button
Switch on the device
Check whether power is being supplied
Inform seca Service
• Switch off the device (press and hold the
ON/OFF button for approx. 15 seconds)
• Switch the device back on
Inform seca Service
• Use the new password
• If new password not known, contact
administrator
• Use the old password
Administrator:
• If you no longer know the old password,
assign a new password
• Have the administrator password reset by
seca Service
• Connect the USB connecting cable of the
SmartBucket to the monitor
• Restart the device
Administrator:
Activate SmartBucket: ➔
system components in the administrator
menu
Troubleshooting • 85
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