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Troubleshooting
Troubleshooting resources
Use the troubleshooting information in this section to resolve your issue with your Digi device. If you
cannot resolve the issue using the information in this section, there are several resources you can use
to resolve your issue on the
To resolve a problem from the Digi Support site:
1. Visit Digi's Knowledge Base at
situation.
2. Visit our support forums at
users with similar situations.
3. Complete a support ticket via email to tech.support@digi.com.
You will need to create a user account if one is not already set up.
4. To obtain direct assistance for your issue within a four hour time period, log in to your paid
support account (or create one) at www.digi.com/support, and submit a support ticket.
System status LEDs
Digi devices have several LEDs that indicate system status, link integrity, and link activity.
Digi Connect WAN Family User Guide
Digi Support
site.
knowledge.digi.com/
www.digi.com/support/forum/
Troubleshooting resources
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