IBM Flex System x440 Compute Node Installation And Service Manual page 582

service and support (continued)
software 557
Service and Support Manager 485
service bulletins 57
servicing electrical equipment vii
setting the PXE boot protocol 31
setting up the LAN-on-motherboard
(LOM) feature 36
Setup utility 42
menu 26
overview 26
Single node cannot ping the CMM 464
Single node cannot ping the I/O
module 466
Single node cannot ping the management
node 468, 471
Single node cannot ping the management
node, different chassis 468, 472
SMBIOS data, updating
locally: keyboard controller style 33
locally: LAN over USB 33
remotely over a LAN 34
software problems 483
software service and support telephone
numbers 557
specifications
IBM Flex System x440 Compute
Node 4
start options, Setup utility 26
starting the compute node 13
startup sequence, changing 44
static electricity 488
static-sensitive devices, handling 488
stopping the compute node 15
storage drive
problems 475
support web page, custom 557
switches, system board 18
system board
connectors 16
jumpers 16
layouts 16
LEDs 18
switches 18
system event log 67
system event logs, Setup utility 26
system information, Setup utility 26
system reliability guidelines 487
system security, Setup utility 26
system settings, Setup utility 26
system summary, Setup utility 26
system-board assembly
components 9
removing 530
systems management
chassis management module 6
IBM Flex System Manager
management software 6
T
Taiwan Class A compliance
statement 565
telecommunication regulatory
statement 562
thermal grease, replacing 551
Tier 1 CRU 487
570
IBM Flex System x440 Compute Node Types 7917 and 2584: Installation and Service Guide
Tier 1 CRUs, removing and
replacing 492
Tier 2 CRU 487
Tier 2 CRUs, removing and
replacing 529
TPM
Setup utility 26
trademarks 559
trained service technicians, guidelines vi
troubleshooting 57
service bulletins 57
Troubleshooting
cannot communicate with a compute
node 459
troubleshooting tables 459
Troubleshooting, cannot communicate
with the CMM 460
Troubleshooting, cannot communicate
with the I/O module 460
Troubleshooting, cannot communicate
with the management node 459
troubleshooting, cannot connect during
initial setup 460
Troubleshooting, cannot log in 463
Troubleshooting, cannot log in to the
CMM 463
Troubleshooting, cannot log in to the I/O
module 463
Troubleshooting, cannot log in to the
management node 463
Troubleshooting, cannot ping the
CMM 463
Troubleshooting, cannot ping the I/O
module 466
Troubleshooting, cannot ping the
management node 468, 471
Troubleshooting, CMM cannot ping the
CMM 465
Troubleshooting, multiple nodes cannot
ping the CMM 464
Troubleshooting, multiple nodes cannot
ping the I/O module 467
Troubleshooting, multiple nodes cannot
ping the management node 469, 471,
473, 475
Troubleshooting, multiple nodes cannot
ping the management node in a
different chassis 470, 474
troubleshooting, one compute node
experiences a sudden loss of
connectivity 462
troubleshooting, one compute node is
unable to connect during the initial
setup 461
troubleshooting, one or more compute
nodes is unable to communicate with
SAN 460
Troubleshooting, single node cannot ping
the CMM 464
Troubleshooting, single node cannot ping
the I/O module 466
Troubleshooting, single node cannot ping
the management node 468, 471
Troubleshooting, single node cannot ping
the management node, different
chassis 468, 472
troubleshooting, two or more compute
nodes are unable to communicate
during initial setup 462
troubleshooting, two or more compute
nodes experience a sudden loss of
connectivity 463
trusted platform module, Setup
utility 26
turning off the compute node 15
turning on the compute node 13
two or more compute nodes are unable
to communicate during initial
setup 462
two or more compute nodes experience a
sudden loss of connectivity 463
U
UEFI diagnostic codes 441
UEFI drivers, Setup utility 26
UEFI firmware
recovering from update failure 24
updating 23
updating using IBM Flex System
Manager Chassis Manager 23
updating using IBM ToolsCenter
Bootable Media Creator 23
updating using UpdateXpress 23
unable to communicate 459
undetermined problems 484
United States electronic emission Class A
notice 562
United States FCC Class A notice 562
unsafe conditions, inspecting for vi
updating
configuration 489
device drivers 23
firmware 23
USB flash drive
installing 528
removing 528
user security, Setup utility 26
V
viewing DSA test results 67
Virtual Light Path 44
W
Web interface
logging on to 44
obtaining IP address 43
weight, IBM Flex System x440 Compute
Node 4
Windows driver, LAN over USB 48