IBM Flex System x440 Compute Node Installation And Service Manual page 153

4. Make sure that the microprocessor 1 heat sink is securely installed.
5. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is correctly applied.
6. Replace microprocessor 1.
806f0107-0302ffff An over-temperature condition has been detected on [ProcessorElementName].
Explanation: The temperature of microprocessor 2 has exceeded the critical level, causing a hard shutdown of the
compute node.
May also be shown as 806f01070302ffff or 0x806f01070302ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0036
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor heat sink is securely installed.
5. Make sure that the microprocessor heat sink is installed correctly and the thermal material is correctly applied.
6. Replace microprocessor 2.
806f0107-0303ffff An over-temperature condition has been detected on [ProcessorElementName].
Explanation: The temperature of microprocessor 3 has exceeded the critical level, causing a hard shutdown of the
compute node.
May also be shown as 806f01070303ffff or 0x806f01070303ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0036
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor heat sink is securely installed.
5. Make sure that the microprocessor heat sink is installed correctly and the thermal material is correctly applied.
6. Replace microprocessor 3.
806f0107-0302ffff • 806f0107-0303ffff
Chapter 6. Troubleshooting
141