IBM Flex System x440 Compute Node Installation And Service Manual page 480

Cannot ping the IBM Flex System Manager management node on
the data network
Use the information in this section to troubleshoot the compute node when one or
more compute nodes cannot ping the management node on the data network.
Single node cannot ping the management node in the same chassis:
Use the information in this section to troubleshoot a single compute node that
cannot ping the IBM Flex System Manager management node in the same chassis
on the data network.
Action
Complete the following steps until the problem is solved:
1. Make sure that the management node is powered on and is not hung, by
2. Make sure that the I/O module is powered on and is not hung, by pinging the
3. Make sure that the compute node is the only one in the chassis that the
4. Make sure that the configuration settings in the node are correct and that the
5. Check http://www.ibm.com/supportportal/ for any firmware updates that
6. Check http://www.ibm.com/supportportal/ for any service bulletins that are
7. Remove the compute node and make sure that the connectors on the midplane
8. (Trained service technician only) Complete the following steps:
Single node cannot ping the management node in a different chassis:
Use the information in this section to troubleshoot a single compute node that
cannot ping the IBM Flex System Manager management node in a different chassis
on the data network.
Action
Complete the following steps until the problem is solved:
1. Make sure that the management node is powered on and is not hung, by
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IBM Flex System x440 Compute Node Types 7917 and 2584: Installation and Service Guide
logging in to the management node. If you are unable to log in from the
management network, attempt to log in from the data network. If the
management node is powered on and hung, perform a virtual reseat of the
management node from the CMM.
I/O module from the management node. If the I/O module is powered on and
hung, reset the I/O module. Make sure that the correct ports are enabled for
the node on the I/O module.
management node cannot ping. If it is not, follow the steps in "Multiple nodes
cannot ping the management node in the same chassis" on page 469.
port is enabled.
might apply to this issue. You can view the release notes for a firmware update
to determine the issues that are addressed by the update.
related to network connectivity.
and the node are not damaged.
a. Force the link/duplex speed.
b. Check the connectors on the node and the midplane to make sure that no
pins are bent.
c. Replace the system board in the compute node.
logging in to the management node. If you are unable to log in from the