Cisco 8961 Administration Manual page 257

Model information, status, and statistics
REVIEW DRAFT - CISCO CONFIDENTIAL
Message
Restart requested by Cisco
Unified Communications
Manager
TFTP access error
TFTP error
TFTP timeout
Timed Out
Description
The phone is restarting due to on a
request from Cisco Unified
Communications Manager.
TFTP server is pointing to a
directory that does not exist.
The phone does not recognize an
error code that the TFTP server
provided.
TFTP server did not respond.
Supplicant attempted 802.1X
transaction but timed out to due the
absence of an authenticator.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
Status Messages Screen
Possible explanation and action
Configuration changes were likely
made to the phone in Cisco Unified
Communications Manager, and
Apply was pressed so that the
changes take effect.
If you are using DHCP, verify that
the DHCP server is pointing to the
correct TFTP server.
If you are using static IP addresses,
check configuration of TFTP server.
See Ethernet Setup menu, on page
104 for details about assigning a TFTP
server.
Contact Cisco TAC.
Network is busy - The errors should
resolve themselves when the network
load reduces.
No network connectivity between the
TFTP server and the phone - Verify
the network connections.
TFTP server is down - Check
configuration of TFTP server.
Authentication typically times out if
802.1X is not configured on the
switch.
(SIP)
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