Cisco 8961 Administration Manual page 15

Contents
A P P E N D I X A
A P P E N D I X B
REVIEW DRAFT - CISCO CONFIDENTIAL
Check TFTP settings
Determine DNS or connectivity issues
Check DHCP settings
Create new phone configuration file
Identify 802.1X authentication problems
Verify DNS settings
Start service
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Enable phone debugging
General Troubleshooting Information
Additional troubleshooting information
Maintenance
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Basic Reset
290
Perform Factory Reset
Perform factory reset from phone keypad
Perform Network Configuration Reset
Perform user and network configuration reset
Remove CTL File
Quality Report Tool
Voice Quality Monitoring
Voice Quality Troubleshooting Tips
Cisco Unified IP Phone Cleaning
Internal Support Website
Cisco Unified IP Phone User Support
User Options Web Pages Access
Phone Features User Subscription and Setup
User Voice Messaging System Access
User Personal Directory Entries Setup
Obtain Cisco Unified IP Phone Address Book Synchronizer
Cisco Unified IP Phone Address Book Synchronizer Deployment
Install Synchronizer
Set Up Synchronizer
International User Support
Cisco Unified Communications Manager Locale Installer Installation
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
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(SIP)
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