Cisco 8961 Administration Manual page 220

Park Monitoring
Procedure
Step 1 In Cisco Unified Communications Manager Administration, choose System > Service Parameters.
Step 2 Update the Park Monitoring Reversion Timer, Park Monitoring Periodic Reversion Timer, and Park Monitoring
Forward No Retrieve Timer fields in the Clusterwide Parameters (Feature-General) pane.
Park Monitoring Parameters in Directory Number Configuration Window
The Directory Number Configuration window (in Cisco Unified Communications Manager Administration,
choose Call Routing > Directory Number) contains a Park Monitoring area where you can configure the
three parameters that the following table describes.
Table 33: Park Monitoring Parameters in Directory Number Configuration Window
Field
Park Monitoring
Forward No Retrieve
Destination External
Park Monitoring
Forward No Retrieve
Destination Internal
Park Monitoring
Reversion Timer
Park Monitoring Parameter in Hunt Pilot Configuration Window
When a call that was routed via the hunt list is parked, the Hunt Pilot Park Monitoring Forward No Retrieve
Destination parameter value is used (unless it is blank) when the Park Monitoring Forward No Retrieve Timer
expires. Configure this value in the Hunt Pilot Configuration window (in Cisco Unified Communications
Manager Administration, choose Call Routing > Route/Hunt > Hunt Pilot).
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Description
When the parkee is an external party, the call forwards to the specified destination
in the parker Park Monitoring Forward No Retrieve Destination External
parameter. If the Forward No Retrieve Destination External field value is empty,
the parkee is redirected to the parker line.
When the parkee is an internal party, the call forwards to the specified destination
in the parker's Park Monitoring Forward No Retrieve Destination Internal
parameter. If the Forward No Retrieve Destination Internal is empty, the parkee
is redirected to the parker line.
This parameter determines the number of seconds that Cisco Unified
Communications Manager waits before prompting the user to retrieve a call that
the user parked. This timer starts when the user presses Park on the phone, and a
reminder is issued when the timer expires.
Default: 60 seconds
Note If you configure a nonzero value, this value overrides the value of this
parameter set in the Service Parameters window. However, if you
configure a value of 0 here, then the value in the Service Parameters
window is used.
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