Cisco 8961 Administration Manual page 168

Telephony features available for Cisco Unified IP Phone
Feature
Directed Call Park
Divert
Dual Bank Information
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
10.0 (SIP)
144
REVIEW DRAFT - CISCO CONFIDENTIAL
Description
Allows a user to transfer an active call to an available
directed call park number that the user dials or speed
dials.
A Call Park BLF button indicates whether a directed
call park number is occupied and provides speed-dial
access to the directed call park number.
Allows a user to transfer a ringing, connected, or held
call directly to a voice-messaging system or to the busy
target. Divert acts on the highlighted call only. Incoming
calls are not automatically highlighted. If a second call
rings while the user is on the first call, Divert acts on
the first call unless the user actively highlights the
second call. When a call is diverted, the line becomes
available to make or receive new calls.
When Enhanced Immediate Divert is enabled, it allows
users to transfer incoming calls directly to their voice
messaging system or to the voice messaging system of
the original called party.
Allows the Cisco Unified Communications Manager
administrator to upgrade phone firmware with a new
load before resetting the previous load to an Inactive
load status.
The Cisco Unified Communications Manager
administrator can verify whether the active and inactive
loads were swapped correctly.
Features, Templates, Services, and User Setup
Configuration Reference
For more information, see "Call Park and
Directed Call Park" chapter in the Cisco
Unified Communications Manager
Features and Services Guide.
For more information about diverting
calls to voicemail, see "Immediate Divert"
chapter in the Cisco
Unified Communications Manager
Features and Services Guide.
For more information about Enhanced
Immediate Divert, see "Cisco Unified IP
Phone" chapter in the Cisco Unified
Communications Manager System Guide.
For more information, see Set Up Dual
Bank Information, on page 186.