Cisco 8821-EX Manuals

Manuals and User Guides for Cisco 8821-EX. We have 5 Cisco 8821-EX manuals available for free PDF download: Manual, Administration Manual, User Manual, Accessory Manual

Cisco 8821-EX Administration Manual (158 pages)

Wireless IP Phone

Brand: Cisco | Category: IP Phone | Size: 7.82 MB

1
Cisco Unified Communications Manager
3
Table of Contents
11
Your Phone
- 11
  The Cisco Wireless IP Phone 8821 and 8821-EX
  - 11
    DNS Server
  - 11
    TFTP Server
  - 13
    Buttons and Hardware
  - 17
    Care of Your Phone
    - 17
      Clean the Phone Exterior
    - 18
      If You Drop Your Phone in Water
  - 18
    Best Practices for Battery Power Conservation
- 20
  Phone Firmware
  - 21
    Device Packs
  - 21
    Phone Configuration Files
- 21
  Related Documentation
- 22
  Documentation, Support, and Security Guidelines
  - 22
    Cisco IP Phone User Support
  - 26
    Network Protocols
- 29
  Wireless LAN
- 30
  Wi-Fi Network Components
  - 31
    Qos in a Wireless Network
    - 33
      Set Up Flexible DSCP
- 33
  802.11 Standards for WLAN Communications
  - 34
    World Mode (802.11D)
  - 35
    Radio Frequency Ranges
- 35
  Security for Communications in Wlans
  - 35
    Authentication Methods
  - 38
    Certificates
- 38
  Wlans and Roaming
- 39
  Cisco Unified Communications Manager Interaction
- 39
  Voice Messaging System Interaction
41
Phone Setup
- 41
  Phone Hardware Installation
  - 41
    Install the Phone Battery
  - 43
    Phone Battery Charging
- 47
  Phone Configuration Tasks
49
Cisco Unified Communications Manager Phone Configuration
- 49
  Determine the MAC Address of the Phone
- 50
  Before You Register Wireless Phones
  - 50
    Set Up a Wi-Fi Profile
  - 52
    Set Up a Wi-Fi Group
  - 52
    Phone Button Templates
  - 53
    Phone Softkey Templates
- 53
  Manual Phone Registration
  - 54
    Add a New Phone
- 55
  Automatic Phone Registration
- 55
  Phone Feature Configuration
- 65
  Corporate and Personal Directories Setup
- 68
  Self Care Portal Overview
  - 69
    Set Up User Access to the Self Care Portal
  - 69
    Customize the Self Care Portal Display
- 69
  Custom Wallpaper and Ringtones
  - 70
    Custom Phone Rings
    - 70
      Set Up Custom Phone Rings
    - 70
      Custom Ring File Formats
  - 71
    Custom Background Images
    - 72
      Set Up Custom Background Image
    - 73
      Custom Background File Formats
75
Configuration On the Phone
- 75
  Manually Set Up the Phone Network From the Settings Menu
- 76
  Add the Phone to the Wi-Fi Network
- 78
  Connect the Phone to the Cisco Unified Communications Manager
- 79
  Cisco IP Phone Administration Page
- 83
  Wireless LAN Security
- 86
  Set Up Phone with the USB Dongle and the Desktop Charger
87
Accessories
- 87
  Supported Accessories
- 88
  Headsets
  - 88
    Standard Headsets
  - 88
    Bluetooth Headsets
- 89
  Cisco Wireless IP Phone 8821 and 8821-EX Desktop Charger
- 92
  Cisco Wireless IP Phone 8821 and 8821-EX Multi Charger
- 95
  Secure the Charger with a Cable Lock
97
Phone Statistics
- 97
  Statistics Available On the Phone
  - 97
    View Phone Information
    - 97
      Access Device Information
      - 98
        Device Information
      - 99
        IP Address
    - 102
      Access Model Information
      - 103
        Model Information
    - 103
      Access Firmware Version
      - 103
        Firmware Version Information
- 104
  Statistics Available From the Phone Web Pages
  - 104
    Access Web Page for Phone
  - 105
    Device Information Web Page
  - 106
    Network Setup Web Page
  - 109
    Network Web Page
  - 110
    Console Logs Web Page
  - 111
    Core Dumps Web Page
  - 111
    Status Messages Web Page
  - 111
    Debug Display Web Page
  - 111
    Streaming Statistics Web Page
115
Maintenance
- 115
  Reboot the Phone
- 115
  Phone Reset
- 117
  Voice Quality Monitoring
  - 118
    Voice Quality Metrics
  - 118
    Voice Quality Troubleshooting Tips
121
Troubleshooting
- 121
  General Troubleshooting Information
- 123
  Phone Does Not Go Through the Normal Startup Process
- 124
  Connection Problems
- 128
  Configuration File Corruption
128
Phone Reset Problems
- 129
  Phone Resets Due to Access Point Setup
- 129
  Phone Resets Due to Intermittent Network Outages
- 129
  Phone Resets Due to DHCP Setting Errors
- 129
  Phone Resets Due to Incorrect Static IP Address
- 130
  Phone Resets During Heavy Network Usage
- 130
  Phone Resets Due to Intentional Reset
- 130
  Phone Resets Due to DNS or Other Connectivity Issues
130
Audio Problems
- 131
  One-Way Audio or No Speech Path
- 131
  Ring Volume Is Too Low
- 132
  Phone Does Not Ring
132
Feature Issues
- 132
  Users Report Problems with Call Park
133
Roaming and Voice Quality or Lost Connection Problems
- 133
  Voice Quality Deteriorates While Roaming
- 133
  Voice Conversation Delays While Roaming
- 134
  Phone Loses Cisco Unified Communications Manager Connection While Roaming
- 134
  Phone Does Not Roam Back to Preferred Band
134
Troubleshooting Procedures
- 135
  Check TFTP Settings
- 135
  Determine DNS or Connectivity Issues
- 136
  Check DHCP Settings
- 136
  Create New Phone Configuration File
- 137
  Start Service
- 137
  Capture Phone Logs
- 138
  Make a Screen Capture
141
Chapter 1 0 International User Support
141
Unified Communications Manager Endpoints Locale Installer
141
International Call Logging Support
143
Chapter 1 1 Technical Specifications
143
Physical and Operating Environment
144
Bluetooth Technology
145
Headset Usage
147
Chapter 1 2 Product Safety and Security
147
Safety and Performance Information
- 148
  Safety Guidelines
- 148
  Battery Safety Notices
- 150
  Hazardous Environments
- 150
  Power Outage
- 150
  Regulatory Domains
- 150
  Health-Care Environments
- 150
  External Devices Usage
- 151
  Phone Behavior During Times of Network Congestion
- 151
  Sar
152
Compliance Statements
- 152
  Compliance Statements for the European Union
  - 152
    CE Marking
  - 152
    RF Exposure Statement for the European Union
- 152
  Compliance Statements for the USA
  - 152
    SAR Statement
  - 153
    General RF Exposure Compliance
  - 154
    Part 15 Radio Device
- 154
  Canadian Compliance for Cisco Wireless IP Phone 882X Series
  - 154
    Canadian RF Exposure Statement
- 154
  Compliance Statements for New Zealand
- 156
  Compliance Statements for Taiwan
  - 156
    DGT Warning Statement for Cisco Wireless IP Phone 882X Series
- 156
  Compliance Statement for Argentina
- 156
  Compliance Statement for Brazil
157
Cisco Product Security Overview
157
Important Online Information

Cisco 8821-EX User Manual (106 pages)

802.11 dual-band wireless IP phone

Brand: Cisco | Category: IP Phone | Size: 1.74 MB

- 3
  Table of Contents
11
Your Phone
- 11
  The Cisco Wireless IP Phone 8821 and 8821EX
- 13
  Getting Started
  - 13
    Turn On Your Phone
  - 13
    Sign in to Your Phone
  - 14
    Turn Off Your Phone
  - 14
    Lock the Phone Keypad
  - 14
    Unlock the Phone Keypad
- 15
  Self Care Portal
  - 16
    Speed-Dial Numbers
- 17
  Buttons and Hardware
  - 21
    Phone Screen Features
    - 21
      Clean the Phone Screen
  - 21
    Differences Between Phone Calls and Lines
  - 22
    Out-Of-Range Alerts
  - 22
    Phone Batteries
  - 22
    Bluetooth and Your Phone
- 23
  Additional Help and Information
- 30
  Phone Configuration
33
Calls
- 33
  Access the Phone App
- 34
  Make Calls
- 38
  Answer Calls
- 42
  End a Call
- 42
  Mute Your Audio
- 42
  Hold Calls
- 44
  Forward Calls From Your Phone
  - 45
    Turn Off Call Forward From Your Phone
- 45
  Transfer a Call to Another Person
- 45
  Conference Calls and Meetings
- 47
  Intercom Calls
  - 47
    Make an Intercom Call
  - 48
    Answer an Intercom Call
- 48
  Supervise and Record Calls
  - 48
    Set Up a Supervised Call
  - 49
    Record a Call
- 49
  Prioritized Calls
- 51
  Multiple Lines
  - 51
    Shared Lines
53
Contacts
61
Recent Calls
67
Applications
- 67
  Apps and the Application Button
- 67
  Use the Push to Talk Application
69
Settings
- 69
  Access the Settings App
  - 69
    Access Phone Settings
  - 76
    Access Wi-Fi Settings
    - 77
      Add a New Bluetooth Device
    - 78
      Connect a Bluetooth Device
    - 78
      Rename a Bluetooth Device
    - 79
      Delete a Bluetooth Device
  - 79
    Access Admin Settings
- 80
  Adjust the Volume in a Call
- 80
  Adjust the Ringtone Volume
81
Accessories
87
Troubleshooting
- 87
  General Troubleshooting
- 89
  Find Information about Your Phone
- 89
  Hardware Diagnostics
  - 89
    Perform Audio Diagnostics
  - 89
    Perform Keypad Diagnostics
  - 90
    Perform WLAN Diagnostics
    - 90
      WLAN Diagnostics Fields
- 92
  Get a List of Neighbors
  - 92
    Neighbor List Fields
- 95
  C H a P T E
95
Product Safety and Security
- 95
  Safety and Performance Information
  - 96
    Safety Guidelines
  - 96
    Battery Safety Notices
  - 98
    Hazardous Environments
  - 98
    Power Outage
  - 98
    Regulatory Domains
  - 98
    Health-Care Environments
  - 98
    External Devices Usage
  - 99
    Phone Behavior During Times of Network Congestion
  - 99
    Sar
- 100
  Compliance Statements

Cisco 8821-EX Manual (202 pages)

Brand: Cisco | Category: IP Phone | Size: 18.71 MB

- 2
  Revision History
- 3
  Table of Contents
6
Cisco Wireless IP Phone 8821 and 8821-EX Overview
- 6
  Phone Models
- 6
  Requirements
  - 7
    Site Survey
  - 8
    Call Control
  - 8
    Wireless LAN
- 12
  Protocols
- 12
  Wi-Fi
  - 15
    Regulatory
- 16
  Bluetooth
- 17
  Languages
- 17
  8821-EX Certifications
- 18
  Battery Life
- 20
  Phone Care
- 20
  Accessories
22
Wireless LAN Design
- 22
  802.11 Network
  - 22
    Ghz (802.11A/N/Ac)
  - 23
    Ghz (802.11B/G/N)
  - 24
    Signal Strength and Coverage
  - 27
    Data Rates
  - 28
    Rugged Environments
- 30
  Security
- 35
  Quality of Service (Qos)
  - 35
    Call Admission Control (CAC)
  - 36
    Traffic Classification (TCLAS)
  - 36
    Qos Basic Service Set (QBSS)
  - 37
    Wired Qos
- 38
  Roaming
  - 38
    Fast Secure Roaming (FSR)
  - 40
    Interband Roaming
  - 40
    Scanning
- 40
  Power Management
- 41
  Call Capacity
- 42
  Multicast
42
Configuring the Cisco Wireless LAN
- 42
  Cisco Wireless LAN Controller and Lightweight Access Points
  - 42
    Configuring Cisco Wireless LAN
  - 43
    802.11 Network Settings
    - 49
      Client Roaming
    - 49
      Edca Parameters
  - 55
    WLAN Settings
  - 60
    Controller Settings
  - 62
    Call Admission Control (CAC)
  - 65
    RF Profiles
  - 67
    Flexconnect Groups
  - 67
    Multicast Direct
  - 68
    Qos Profiles
  - 72
    Advanced Settings
- 74
  Cisco Meraki Access Points
  - 75
    Creating the Wireless Network
  - 77
    SSID Configuration
  - 80
    Radio Settings
  - 82
    Traffic Shaping
  - 82
    Monitoring Clients
- 83
  Cisco Autonomous Access Points
  - 83
    802.11 Network Settings
  - 87
    WLAN Settings
  - 97
    Call Admission Control (CAC)
  - 98
    Qos Policies
  - 101
    Power Management
  - 102
    Cisco Autonomous Access Point Sample Configuration
107
Configuring Cisco Call Control
- 107
  Cisco Unified Communications Manager
  - 107
    Device Pools
  - 108
    Phone Button Templates
  - 108
    Security Profiles
  - 110
    SIP Profiles
  - 113
    Common Settings
  - 113
    Qos Parameters
  - 114
    G.722 and Isac Advertisement
  - 114
    Audio Bit Rates
  - 115
    Wireless LAN Profiles
- 124
  Cisco Unified Communications Manager Express
- 128
  Product Specific Configuration Options
138
Configuring the Cisco Wireless IP Phone 8821 and 8821-EX
- 138
  Wi-Fi Profile Configuration
  - 138
    Automatic Provisioning
  - 139
    Local User Interface
  - 147
    Admin Webpage
- 150
  Certificate Management
  - 150
    Manual Installation
    - 152
      Manufacturing Installed Certificate
    - 152
      User Installed Certificate
  - 153
    Simple Certificate Enrollment Protocol (SCEP)
  - 186
    Certificate Removal
- 186
  Bluetooth Settings
- 188
  Upgrading Firmware
189
Troubleshooting
- 189
  WLAN Signal Indicator
- 190
  Neighbor List
- 190
  WLAN Statistics
- 191
  Call Statistics
- 191
  Status Messages
- 192
  WLAN Diagnostics
- 193
  Restoring Factory Defaults
- 194
  Phone Webpages
  - 194
    Device Information
  - 195
    Network Setup
  - 196
    Streaming Statistics
  - 197
    Device Logs
- 199
  Capturing a Screenshot of the Phone Display
200
Additional Documentation

Cisco 8821-EX User Manual (116 pages)

Brand: Cisco | Category: IP Phone | Size: 11.71 MB

- 3
  Table of Contents
- 11
  Your Phone
  - 11
    The Cisco Wireless IP Phone 8821 and 8821-EX
    - 13
      Changes for Firmware Release
  - 14
    Getting Started
    - 14
      Turn On Your Phone
    - 14
      Sign in to Your Phone
    - 15
      Turn Off Your Phone
    - 15
      Lock the Phone Keypad
    - 15
      Unlock the Phone Keypad
    - 16
      Access Your Voicemail
  - 16
    Self Care Portal
    - 17
      Speed-Dial Numbers
  - 18
    Buttons and Hardware
    - 22
      Navigation
    - 23
      Phone Batteries
    - 23
      Bluetooth and Your Phone
  - 24
    Care of Your Phone
    - 24
      Clean the Phone Exterior
    - 24
      If You Drop Your Phone in Water
  - 25
    Additional Help and Information
    - 26
      Cisco One-Year Limited Hardware Warranty Terms
    - 26
      Battery Warranty
- 27
  Phone Setup
  - 27
    Phone Hardware Installation
    - 27
      Install the Phone Battery
    - 30
      Replace the Battery in Your Wireless Phone
      - 34
        Prepare the Power Adapter
      - 35
        Charge the Battery with the AC Power Supply
- 41
  Calls
  - 41
    Access the Phone App
  - 42
    Make Calls
  - 46
    Answer Calls
  - 50
    End a Call
  - 51
    Hold Calls
  - 54
    Transfer a Call to Another Person
  - 54
    Conference Calls and Meetings
    - 55
      View and Remove Conference Participants
    - 55
      Scheduled Conference Calls (Meet Me)
      - 55
        Host a Meet Me Conference
      - 56
        Join a Meet Me Conference
  - 56
    Intercom Calls
    - 56
      Make an Intercom Call
    - 57
      Answer an Intercom Call
  - 57
    Supervise and Record Calls
    - 57
      Set Up a Supervised Call
    - 58
      Record a Call
  - 58
    Prioritized Calls
  - 60
    Multiple Lines
    - 60
      Shared Lines
      - 60
        Add Yourself to a Call On a Shared Line (Cbarge)
- 61
  Contacts
67
Chapter 5 Recent Calls
- 67
  Access the Recents App
- 67
  New Voicemail Message and Missed Calls Indicators
- 67
  Missed Calls List
  - 68
    View Your Missed Calls
  - 68
    Find Details about a Missed Call
  - 68
    Return a Missed Call
  - 68
    Delete a Missed Call Entry
  - 69
    Clear the Missed Calls List
- 69
  Recents Calls List
- 73
  Apps and the Application Button
  - 75
    Access Phone Settings
    - 76
      Select Where You Hear Ringing
    - 77
      Adjust the Screen Brightness
  - 83
    Access Bluetooth Settings
    - 84
      Add a New Bluetooth Headset
    - 84
      Rename a Bluetooth Headset
- 86
  Adjust the Volume During a Call
- 89
  Cisco Wireless IP Phone 8821 and 8821-EX Desktop Charger
- 96
  Secure the Charger with a Cable Lock
- 99
  Troubleshooting
  - 99
    General Troubleshooting
  - 101
    Hardware Diagnostics
    - 101
      Perform WLAN Diagnostics
      - 102
        WLAN Diagnostics Fields
105
Chapter 1 0 Product Safety and Security
- 105
  Safety and Performance Information
  - 106
    Safety Guidelines
  - 106
    Battery Safety Notices
  - 108
    Hazardous Environments
  - 108
    Power Outage
  - 108
    Regulatory Domains
  - 108
    Health-Care Environments
  - 108
    External Devices Usage
  - 109
    Phone Behavior During Times of Network Congestion
  - 109
    Sar
- 110
  Compliance Statements
- 115
  Cisco Product Security Overview
- 116
  Important Online Information

Cisco 8821-EX Accessory Manual (30 pages)

882 Series

Brand: Cisco | Category: IP Phone | Size: 3.33 MB

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Cisco 8821-EX Manuals

Manuals and User Guides for Cisco 8821-EX. We have 5 Cisco 8821-EX manuals available for free PDF download: Manual, Administration Manual, User Manual, Accessory Manual

Cisco 8821-EX Administration Manual (158 pages)

Table of Contents

Cisco 8821-EX User Manual (106 pages)

Table of Contents

11 Your Phone

33 Calls

53 Contacts

61 Recent Calls

67 Applications

69 Settings

81 Accessories

87 Troubleshooting

95 Product Safety and Security

Cisco 8821-EX Manual (202 pages)

Table of Contents

6 Cisco Wireless IP Phone 8821 and 8821-EX Overview

22 Wireless LAN Design

42 Configuring the Cisco Wireless LAN

107 Configuring Cisco Call Control

138 Configuring the Cisco Wireless IP Phone 8821 and 8821-EX

189 Troubleshooting

200 Additional Documentation

Cisco 8821-EX User Manual (116 pages)

Table of Contents

67 Chapter 5 Recent Calls

105 Chapter 1 0 Product Safety and Security

Cisco 8821-EX Accessory Manual (30 pages)

Table of Contents

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Cisco Categories

11
Your Phone

33
Calls

53
Contacts

61
Recent Calls

67
Applications

69
Settings

81
Accessories

87
Troubleshooting

95
Product Safety and Security

6
Cisco Wireless IP Phone 8821 and 8821-EX Overview

22
Wireless LAN Design

42
Configuring the Cisco Wireless LAN

107
Configuring Cisco Call Control

138
Configuring the Cisco Wireless IP Phone 8821 and 8821-EX

189
Troubleshooting

200
Additional Documentation

67
Chapter 5 Recent Calls

105
Chapter 1 0 Product Safety and Security