Access The Key Expansion Module Setup; Upgrade The Key Expansion Module; Key Expansion Module Removal; Troubleshoot The Kem - Cisco 8961 Administration Manual

Access the Key Expansion Module Setup

Access the Key Expansion Module Setup
Procedure
On the phone, press Applications
KEMs display in the list of accessories.

Upgrade the Key Expansion Module

To automatically upgrade KEMs to the latest load, follow these steps:
Procedure
Step 1
Power on the KEM, press Page 1, and do not release the key. When the LCD turns white, continue pressing
Page 1 for at least one second.
Step 2 Release Page 1; LEDs should turn red. Immediately press Page 2 and continue pressing Page 2 for at least
one second.
Step 3 Release Page 2; all LEDs should turn amber.
Step 4 Press Lines 5, 14, 1, 18, 10, and 9 in sequence.
The LCD should turn blue, and the spinning loader icon displays in the center.
The KEM starts to upgrade.

Key Expansion Module Removal

If you need to remove all existing KEMs from the phone, detach them from the phone, then go to Cisco
Unified Communications Manager Administration and update the phone configuration file accordingly.
If you are removing one or more KEMs but still leaving one or more KEMs attached to the phone, see
Expansion Module Installation on Cisco Unified IP Phone, on page 72
the KEMs and phone based on how many KEMs remain. Also, go to Cisco Unified Communications Manager
Administration and update the phone configuration file accordingly.

Troubleshoot the KEM

To obtain KEM troubleshooting information, follow these steps:
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
10.0 (SIP)
76
REVIEW DRAFT - CISCO CONFIDENTIAL
Cisco Unified IP Color Key Expansion Module Setup
and then press Accessories. All properly installed and configured
for instructions on how to connect
Key