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8841l 8845l 8851
Cisco 8841l 8845l 8851 Manuals
Manuals and User Guides for Cisco 8841l 8845l 8851. We have
1
Cisco 8841l 8845l 8851 manual available for free PDF download: User Manual
Cisco 8841l 8845l 8851 User Manual (156 pages)
8800 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 4.69 MB
Table of Contents
Table of Contents
3
CHAPTER 1 Getting Started
13
Accessibility Features
13
Cisco IP Phone 8811
13
Phone Connections
13
Buttons and Hardware
15
Cisco IP Phone 8841 and 8845
18
Phone Connections
18
Buttons and Hardware
19
Cisco IP Phones 8851 and 8851NR
23
Phone Connections
23
Buttons and Hardware
25
Cisco IP Phone 8861 and 8865
28
Phone Connections
28
Buttons and Hardware
30
Power Save and Power Save Plus
33
Power Save
33
Power Save Plus
33
Additional Information
34
CHAPTER 2 Phone Setup
35
Connect Footstand
35
Adjust the Handset Rest
35
Secure the Phone with a Cable Lock
36
CHAPTER 3 Basic Operations
39
Clean the Phone Display
39
Make Calls
40
Predial a Number
40
Place a Call Using the Speakerphone
40
Place a Call Using a Headset
41
Release a Call and Start Another Call
41
Dial an International Number
41
Redial a Number
42
Navigate and Select Items
42
Answer Calls
43
Answer the Oldest Call First
44
Call Pickup
44
Answer a Call Using Pickup
45
Answer a Call Using Group Pickup and a Group Pickup Number
46
Answer a Call Using Group Pickup and a Phone Number
46
Answer a Call Using Other Pickup
47
View All Calls on the Phone
43
Automatically Answer Calls
47
Manage Calls
48
Decline a Call
48
Transfer a Call to Another Number
49
Toggle between Calls before Completing a Transfer
49
Monitor and Record Calls
50
Respond to a Call Waiting Notification
48
Call Forward
50
Forward All Calls
50
Hold Calls
51
Swap between Active and Held Calls
51
Put a Call on Hold by Answering a New Call
52
Respond to a Hold Reversion Notification
52
Determine if a Shared Line Is on Hold
52
Remote Hold
52
Mute Phone
51
Call Park
53
Park and Retrieve a Call Using Call Park
54
Park a Call Using Assisted Directed Call Park
54
Park a Call Using Manual Directed Call Park
55
Manage Intercom Calls
55
Place a Dedicated Intercom Call
55
Place a Dialable Intercom Call
56
Receive an Intercom Call
56
View Phone Information
56
Video Calls
57
Hide or Show Video
58
Place a Video Call
58
Stop Video
58
Adjust the Picture-In-Picture Position
59
Sign in to the Cisco Unified Communications Self Care Portal
59
Set up Call Back Notification
53
CHAPTER 4 Contacts
61
Corporate Directory
61
Search and Dial a Contact
61
Search and Dial a Contact While on a Call
62
Personal Directory
62
Sign in and out of the Personal Directory
63
Add a Personal Directory Entry from the Phone
63
Search for an Entry in the Personal Directory
63
Dial a Number from the Personal Directory
64
Edit a Personal Directory Entry
64
Delete a Personal Directory Entry
65
Fast Dial
65
Place a Call with a Fast-Dial Button
65
Fast-Dial Codes with Personal Directory
65
Assign a Fast Dial Code to a Personal Directory Entry
66
Place a Call Using a Fast Dial Code
66
Delete a Fast Dial Code
66
Cisco Webdialer
67
Use Cisco Webdialer with Another Online Corporate Directory
67
Change Cisco Webdialer Preferences
67
Sign out of Cisco Webdialer
68
Chapter 5 Call History
69
Call History Overview
69
View the Call History
71
View Call Record Details
71
Filter the Call History
71
Dial from the Call History
72
Edit a Phone Number
72
Clear the Call History
73
Delete a Call Record
73
CHAPTER 6 Voicemail
75
Voicemail Overview
75
Access Voicemail
75
Check for Voice Messages
76
Listen to Voice Messages
76
Visual Voicemail
77
CHAPTER 7 Advanced Calling Features
79
Conference
79
Add a Third Party to a Conference
80
Join Calls into a Conference
80
Swap between Calls before Completing a Conference
81
View Conference Participants
81
Remove Conference Participants
81
Meet Me Conference
81
Host a Meet Me Conference
82
Join a Meet Me Conference
82
Speed Dial
82
Place a Call with a Speed-Dial Button
83
Use a Speed-Dial Code on Hook
83
Use a Speed-Dial Code off Hook
83
Pause in Speed Dial
83
Do Not Disturb
84
Turn DND on and off
85
Malicious Call Identification
85
Trace a Suspicious Call
85
Extension Mobility
85
Enable Extension Mobility
86
Mobile Connect
86
Enable Mobile Connect
86
Turn Mobile Connect on or off for All Remote Destinations from a Desk Phone
87
Switch a Desk Phone Call to a Mobile Phone
87
Switch a Mobile Call to the Desk Phone
87
Hand off a Call from a Mobile Phone to the Desk Phone
87
Line Status
88
Line Status Indicators
88
View All Calls on Primary Line
89
Actionable Incoming Call Alert
89
Custom Line Filters
89
Add a Line Filter
90
Select an Active Line Filter
91
Delete a Line Filter
91
Duplicate a Line Filter
91
Edit a Line Filter
92
Rename a Line Filter
92
Hunt Groups
92
Sign in and out of a Hunt Group
93
Display Queue Statistics
93
Barge
93
Set up Barge Alert
93
Add Yourself to a Call on a Shared Line
94
Enable Privacy on a Shared Line
94
Dismiss the Barge Alert Prompt Window
94
Call Chaperone
94
Record a Chaperoned Call
95
Uniform Resource Identifier Dialing
95
Intelligent Proximity for Mobile Devices
96
Pair a Mobile Device
97
Switch Connected Mobile Devices
97
Delete a Mobile Device
98
Answer a Mobile Call
98
Decline a Mobile Call
98
Ignore a Mobile Call
98
Adjust the Mobile Device Volume
99
Mobile Contacts and Mobile Call History Sharing
99
Move a Call between the IP Phone and a Mobile Phone
99
Place a Mobile Call
99
Check Bluetooth Contact Status
100
Delete Bluetooth Contacts
100
Save Bluetooth Contacts
100
Intelligent Proximity for Tablets
100
Manage Tablet Audio on Phone
101
Move Audio from the Tablet to the Phone
101
Pair a Tablet
101
CHAPTER 8 Advanced Operations
103
Applications
103
View Active Applications
103
Switch to Active Applications
104
Close Active Applications
104
Video Calls and Security
104
Call Functions
104
Agent Greeting
105
Alert Calls
105
Answer
105
Client Matter Code
105
Forced Authorization Code
106
Secure and Nonsecure Indication Tones
106
Shared Lines
106
Feature Buttons and Softkeys
107
Survivable Remote Site Telephony Overview
109
Hold
110
Meet Me
110
Other Pickup
110
Mobile and Remote Access through Expressway
111
Privacy
111
Phone Features Available for Mobile and Remote Access through Expressway
112
Redial
112
Speed Dial
112
Cisco Collaboration Problem Reporting Tool
113
Transfer
113
Report a Problem with Cisco Collaboration Problem Reporting Tool
114
Set up a VPN Phone for Mobile and Remote Access through Expressway
114
Set up a Phone for Use with VPN
115
Sign in with Mobile and Remote Access through Expressway
113
CHAPTER 9 User Preferences
117
Change the Wallpaper
117
Change the Ringtone
118
Adjust the Brightness
118
Adjust Contrast
119
Change the Font Size
119
Change the Phone Name
120
Adjust the Headset Sidetone
120
Phone Services
121
Line Settings
121
Adjust the Video Exposure
122
Adjust the Video Bandwidth
122
Enable Video through Your Computer
123
C H a P T E
125
CHAPTER 10 Accessories
125
Accessory List
125
View the Accessories List
126
View Accessories Details
126
USB Devices
127
Mobile Device Charging
127
Set up Wideband for an Analog Headset
129
Bluetooth Headsets
129
Add a Bluetooth Accessory
130
Connect a Bluetooth Accessory
131
Turn on Bluetooth
131
Disconnect a Bluetooth Accessory
132
Delete a Bluetooth Accessory
132
USB Headsets
132
Cisco IP Phone 8800 Key Expansion Module
133
Cisco IP Phone 8800 Key Expansion Module Features
133
Place a Call on the Key Expansion Module
136
Configure KEM Buttons
136
Adjust Key Expansion Module Brightness
137
Why Can't I See All Active Calls on My Phone
139
Frequently Asked Questions
140
How Do I Redirect an Incoming Call
140
How Do I Silence a Ringing Call if I'M on a Call
140
How Do I Resume a Call that Is on Hold
140
Screen
141
Why Do Softkeys Keep Changing
141
What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines
141
What Is the Difference between Buttons on the Left and those on the Right of the Screen
141
What Should I Do if I Accidentally Press a Button While on a Call
142
How Do I Check Missed Calls
142
How Do I Exit from a Running Application
142
How Do I Connect Two Calls and then Drop from the Line Myself
143
What Does the Swap Softkey Do
143
How Do I Cancel a Conference or Transfer after I Start It
143
How Can I Combine Two Calls into a Single Conference Call
144
Why Does My Phone Not Wake up
144
What Do Four Rings in Succession Mean
144
Why Can I Not See Video on a Call
145
What Happens to Video When I Put a Call on Hold
145
C H a P T E
147
CHAPTER 12 Troubleshooting
147
Missing Alert Calls Button
147
Missing All Calls Button
147
Missing Mobile and Remote Access through Expressway Sign-In Window
148
Cannot Sign in to Personal Directory
148
Cannot Access Self Care Portal
149
Security Error Message
149
Report Phone Problems
149
Documentation, Service Requests, and Additional Information
150
CHAPTER 13 Product Safety and Security
151
Safety and Performance Information
151
Power Outage
151
External Devices
151
Bluetooth Wireless Headset Performance
152
Power Information
152
Phone Behavior During Times of Network Congestion
152
FCC Compliance Statements
152
FCC Part 15.21 Statement
153
FCC RF Radiation Exposure Statement
153
FCC Receivers and Class B Digital Statement
153
Cisco Product Security Overview
153
C H a P T E
151
C H a P T E
155
CHAPTER 14 Warranty
155
Cisco One-Year Limited Hardware Warranty Terms
155
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