Sign In
Upload
Manuals
Brands
Cisco Manuals
IP Phone
8841l 8845l 8851
Cisco 8841l 8845l 8851 Manuals
Manuals and User Guides for Cisco 8841l 8845l 8851. We have
1
Cisco 8841l 8845l 8851 manual available for free PDF download: User Manual
Cisco 8841l 8845l 8851 User Manual (156 pages)
8800 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 4.69 MB
Table of Contents
3
Table of Contents
13
Getting Started
13
Accessibility Features
13
Cisco IP Phone 8811
13
Phone Connections
15
Buttons and Hardware
18
Cisco IP Phone 8841 and 8845
18
Phone Connections
19
Buttons and Hardware
23
Cisco IP Phones 8851 and 8851NR
30
Buttons and Hardware
35
Phone Setup
35
Adjust the Handset Rest
40
Predial a Number
43
Answer Calls
44
Answer the Oldest Call First
44
Call Pickup
45
Answer a Call Using Pickup
46
Answer a Call Using Group Pickup and a Phone Number
46
Answer a Call Using Group Pickup and a Group Pickup Number
47
Answer a Call Using Other Pickup
43
View All Calls On the Phone
47
Automatically Answer Calls
48
Manage Calls
48
Decline a Call
49
Transfer a Call to Another Number
49
Toggle Between Calls before Completing a Transfer
50
Monitor and Record Calls
48
Respond to a Call Waiting Notification
50
Call Forward
50
Forward All Calls
51
Hold Calls
51
Swap Between Active and Held Calls
52
Put a Call On Hold By Answering a New Call
52
Respond to a Hold Reversion Notification
52
Determine if a Shared Line Is On Hold
52
Remote Hold
51
Mute Phone
53
Call Park
54
Park and Retrieve a Call Using Call Park
54
Park a Call Using Assisted Directed Call Park
55
Park a Call Using Manual Directed Call Park
55
Manage Intercom Calls
55
Place a Dedicated Intercom Call
56
Place a Dialable Intercom Call
56
Receive an Intercom Call
56
View Phone Information
57
Video Calls
58
Place a Video Call
58
Stop Video
58
Hide or Show Video
59
Adjust the Picture-In-Picture Position
59
Sign in to the Cisco Unified Communications Self Care Portal
61
Corporate Directory
63
Add a Personal Directory Entry From the Phone
63
Search for an Entry in the Personal Directory
64
Dial a Number From the Personal Directory
64
Edit a Personal Directory Entry
65
Fast Dial
65
Place a Call with a Fast-Dial Button
65
Fast-Dial Codes with Personal Directory
66
Assign a Fast Dial Code to a Personal Directory Entry
66
Place a Call Using a Fast Dial Code
66
Delete a Fast Dial Code
67
Cisco Webdialer
67
Use Cisco Webdialer with Another Online Corporate Directory
67
Change Cisco Webdialer Preferences
68
Sign Out of Cisco Webdialer
69
Chapter 5 Call History
69
Call History Overview
71
View the Call History
71
View Call Record Details
71
Filter the Call History
72
Dial From the Call History
72
Edit a Phone Number
73
Clear the Call History
73
Delete a Call Record
53
Set Up Call Back Notification
75
Voicemail
75
Voicemail Overview
75
Access Voicemail
76
Check for Voice Messages
76
Listen to Voice Messages
77
Visual Voicemail
79
Advanced Calling Features
79
Conference
80
Add a Third Party to a Conference
80
Join Calls Into a Conference
81
Swap Between Calls before Completing a Conference
81
View Conference Participants
81
Remove Conference Participants
81
Meet Me Conference
82
Host a Meet Me Conference
82
Join a Meet Me Conference
82
Speed Dial
83
Place a Call with a Speed-Dial Button
83
Use a Speed-Dial Code On Hook
83
Use a Speed-Dial Code Off Hook
83
Pause in Speed Dial
84
Do Not Disturb
85
Turn DND On and Off
85
Malicious Call Identification
85
Trace a Suspicious Call
85
Extension Mobility
86
Enable Extension Mobility
86
Mobile Connect
86
Enable Mobile Connect
87
Turn Mobile Connect On or Off for All Remote Destinations From a Desk Phone
87
Switch a Desk Phone Call to a Mobile Phone
87
Switch a Mobile Call to the Desk Phone
87
Hand Off a Call From a Mobile Phone to the Desk Phone
88
Line Status
88
Line Status Indicators
89
Actionable Incoming Call Alert
89
Custom Line Filters
90
Add a Line Filter
91
Select an Active Line Filter
91
Delete a Line Filter
91
Duplicate a Line Filter
92
Edit a Line Filter
92
Rename a Line Filter
89
View All Calls On Primary Line
92
Hunt Groups
93
Sign in and Out of a Hunt Group
93
Display Queue Statistics
93
Barge
93
Set Up Barge Alert
94
Add Yourself to a Call On a Shared Line
94
Enable Privacy On a Shared Line
94
Dismiss the Barge Alert Prompt Window
94
Call Chaperone
95
Record a Chaperoned Call
95
Uniform Resource Identifier Dialing
96
Intelligent Proximity for Mobile Devices
97
Pair a Mobile Device
97
Switch Connected Mobile Devices
98
Delete a Mobile Device
98
Answer a Mobile Call
98
Decline a Mobile Call
98
Ignore a Mobile Call
99
Place a Mobile Call
99
Move a Call Between the IP Phone and a Mobile Phone
99
Adjust the Mobile Device Volume
99
Mobile Contacts and Mobile Call History Sharing
100
Check Bluetooth Contact Status
100
Save Bluetooth Contacts
100
Delete Bluetooth Contacts
100
Intelligent Proximity for Tablets
101
Pair a Tablet
101
Move Audio From the Tablet to the Phone
101
Manage Tablet Audio On Phone
103
Advanced Operations
103
Applications
103
View Active Applications
104
Switch to Active Applications
104
Close Active Applications
104
Video Calls and Security
104
Call Functions
105
Agent Greeting
105
Alert Calls
105
Answer
105
Client Matter Code
106
Forced Authorization Code
106
Secure and Nonsecure Indication Tones
106
Shared Lines
107
Feature Buttons and Softkeys
109
Survivable Remote Site Telephony Overview
110
Hold
110
Meet Me
110
Other Pickup
111
Mobile and Remote Access Through Expressway
111
Privacy
112
Phone Features Available for Mobile and Remote Access Through Expressway
112
Redial
112
Speed Dial
113
Cisco Collaboration Problem Reporting Tool
113
Transfer
114
Report a Problem with Cisco Collaboration Problem Reporting Tool
113
Sign in with Mobile and Remote Access Through Expressway
114
Set Up a VPN Phone for Mobile and Remote Access Through Expressway
115
Set Up a Phone for Use with VPN
117
User Preferences
117
Change the Wallpaper
118
Change the Ringtone
118
Adjust the Brightness
119
Adjust Contrast
119
Change the Font Size
120
Change the Phone Name
120
Adjust the Headset Sidetone
121
Phone Services
121
Line Settings
122
Adjust the Video Exposure
122
Adjust the Video Bandwidth
123
Enable Video Through Your Computer
125
C H a P T E
125
Accessories
125
Accessory List
126
View the Accessories List
126
View Accessories Details
127
USB Devices
127
Mobile Device Charging
129
Set Up Wideband for an Analog Headset
129
Bluetooth Headsets
130
Add a Bluetooth Accessory
131
Connect a Bluetooth Accessory
131
Turn On Bluetooth
132
Disconnect a Bluetooth Accessory
132
Delete a Bluetooth Accessory
132
USB Headsets
133
Cisco IP Phone 8800 Key Expansion Module
133
Cisco IP Phone 8800 Key Expansion Module Features
136
Place a Call On the Key Expansion Module
136
Configure KEM Buttons
137
Adjust Key Expansion Module Brightness
139
Why Can't I See All Active Calls On My Phone
140
Frequently Asked Questions
140
How Do I Redirect an Incoming Call
140
How Do I Silence a Ringing Call if I'M On a Call
140
How Do I Resume a Call That Is On Hold
141
Screen
141
Why Do Softkeys Keep Changing
141
What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines
141
What Is the Difference Between Buttons On the Left and Those On the Right of the Screen
142
What Should I Do if I Accidentally Press a Button While On a Call
142
How Do I Check Missed Calls
142
How Do I Exit From a Running Application
143
How Do I Connect Two Calls and Then Drop From the Line Myself
143
What Does the Swap Softkey Do
143
How Do I Cancel a Conference or Transfer After I Start It
144
How Can I Combine Two Calls Into a Single Conference Call
144
Why Does My Phone Not Wake Up
144
What Do Four Rings in Succession Mean
145
Why Can I Not See Video On a Call
145
What Happens to Video When I Put a Call On Hold
147
C H a P T E
147
Troubleshooting
147
Missing Alert Calls Button
147
Missing All Calls Button
148
Missing Mobile and Remote Access Through Expressway Sign-In Window
148
Cannot Sign in to Personal Directory
149
Cannot Access Self Care Portal
149
Security Error Message
149
Report Phone Problems
150
Documentation, Service Requests, and Additional Information
151
C H a P T E
151
Product Safety and Security
151
Safety and Performance Information
151
Power Outage
151
External Devices
152
Bluetooth Wireless Headset Performance
152
Power Information
152
Phone Behavior During Times of Network Congestion
152
FCC Compliance Statements
153
FCC Part 15.21 Statement
153
FCC RF Radiation Exposure Statement
153
FCC Receivers and Class B Digital Statement
153
Cisco Product Security Overview
155
C H a P T E
155
Warranty
155
Cisco One-Year Limited Hardware Warranty Terms
Advertisement
Share and save
Advertisement
Related Products
Cisco 8841
Cisco 8845
Cisco 8851
Cisco 8861
Cisco 8811
Cisco 8865
Cisco 8800 Series
Cisco 8821
Cisco 8821-EX
Cisco 8865NR
Cisco Categories
Switch
Network Router
IP Phone
Conference System
Server
More Cisco Manuals
×
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
×
Upload manual
Upload from disk
Upload from URL