Cisco 8961 Administration Manual page 159

Features, Templates, Services, and User Setup
Feature
Bluetooth Profiles
Block External to External
Transfer
Busy Lamp Field (BLF)
Busy Lamp Field (BLF) Pickup
Call Back
Call Chaperone
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Description
Allows you to select the Bluetooth profiles for Cisco
Unified Phones 9951 and 9971. The two profiles are:
• Handsfree
• Human Interface Device
Prevents users from transferring an external call to
another external number.
Allows a user to monitor the call state of a directory
number that associates with a speed-dial button, call
log, or directory listing on the phone.
Provides enhancements to BLF speed dial. Allows you
to configure a Directory Number (DN) that a user can
monitor for incoming calls. When the DN receives an
incoming call, the system alerts the monitoring user,
who can then pick up the call.
Provides users with an audio and visual alert on the
phone when a busy or unavailable party becomes
available.
Allows an authorized Call Chaperone user to supervise
and record a call.
Note Control feature is configured. For more
information, see the External Call Control
entry in this table.
The Call Chaperone user intercepts and answers the call
from the calling party, manually creates a conference
to the called party, and remains on the conference to
supervise and record the call. Cisco Unified IP Phones
with the Call Chaperone feature configured on them
display a Record softkey. The Call Chaperone user
presses the Record softkey to record a call.
For chaperoned calls, an announcement plays or is
spoken by one of the participants at the start of the call.
An announcement alerts later call participants that the
call is being recorded.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
Telephony features available for Cisco Unified IP Phone
Configuration Reference
For more information, see
Bluetooth profiles, on page 184
Cisco Unified Communications Manager
Administration Guide.
For more information, see "External Call
Transfer Restrictions" chapter in the
Cisco Unified Communications Manager
Features and Services Guide.
For more information, see "Presence"
chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
For more information, see "Call Pickup"
chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
For more information, see:
• Cisco Unified Communications
Manager System Guide, "Cisco
Unified IP Phone" chapter
• Cisco Unified Communications
Manager Features and Services
Guide, "Cisco Call Back" chapter
For more information, see the "External
Call Control" chapter in Cisco Unified
Communications Manager Features and
Services Guide.
Set up
and the
(SIP)
135