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Dell EMC PowerEdge XE2420 Installation And Service Manual

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Dell EMC PowerEdge XE2420
Installation and Service Manual
Regulatory Model: B23S Series
Regulatory Type: B23S001
June 2020
Rev. A00

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Summary of Contents for Dell EMC PowerEdge XE2420

  • Page 1 Dell EMC PowerEdge XE2420 Installation and Service Manual Regulatory Model: B23S Series Regulatory Type: B23S001 June 2020 Rev. A00...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................... 8 Chapter 2: PowerEdge XE2420 system overview................9 Front view of the System..............................9 Rear view of the system..............................15 Inside the system ................................16 Locating the Express Service Code and Service Tag......................18 System information label..............................18 Rail sizing and rack compatibility matrix...........................
  • Page 4 Installing the system cover............................60 Drives..................................... 61 Removing a drive blank..............................61 Installing a drive blank..............................62 Removing the drive carrier............................62 Installing the drive carrier............................. 63 Removing the drive from the drive carrier......................... 64 Installing the drive into the drive carrier........................65 Removing the EDSFF drive............................
  • Page 5 Installing the intrusion switch............................99 System memory................................. 100 System memory guidelines............................100 Removing a memory module............................105 Installing a memory module............................106 Expansion cards and expansion card risers........................107 Expansion card installation guidelines........................107 Removing the GPU riser 2............................110 Installing the GPU riser 2............................. 110 Removing GPU from GPU riser...........................
  • Page 6 Installing the system board............................146 Restoring Service Tag using Easy Restore....................... 148 Trusted Platform Module..............................149 Upgrading the Trusted Platform Module........................149 Initializing TPM for users.............................150 Initializing the TPM 1.2 for users..........................150 Initializing the TPM 2.0 for users..........................150 Chapter 6: Jumpers and connectors....................151 System board connectors..............................
  • Page 7 Recycling or End-of-Life service information.........................170 Contacting Dell................................... 170 Accessing system information by using QRL......................... 170 Quick Resource Locator for PowerEdge XE2420 system..................171 Receiving automated support with SupportAssist ......................171 Chapter 10: Documentation resources................... 172 Contents...

  • Page 8: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 9: Chapter 2: Poweredge Xe2420 System Overview

    For more information about supported drives, see the Drive specifications section. NOTE: The PowerEdge XE2420 system is suitable for installation in Network Telecommunications Facilities (NTF), and locations where the National Electrical Code (NEC) applies. NOTE: The PowerEdge XE2420 system is suitable for Common Bonding Networks (CBNs).
  • Page 10 (LANs) to the system. For more information about the supported Ethernet ports, see Technical specifications section. USB 3.0 port The USB ports are 9-pin and 3.0-compliant. These ports enable you to connect USB devices to the system. PowerEdge XE2420 system overview...
  • Page 11 The GPU card slot (riser 2) connects up to two full-height GPUs. For more information, see the Expansion card installation guidelines section. Drive slots (0,1) Enable you to install drives that are supported on your system. For more information about PowerEdge XE2420 system overview...
  • Page 12 Enables you to connect the port status indicator cable and view system status when CMA is installed. System identification button The System Identification (ID) button is available on the front to identify a system in a rack by PowerEdge XE2420 system overview...
  • Page 13 For more information, see Technical specifications section. iDRAC Direct port The iDRAC Direct port is micro USB 2.0-compliant. This port enables you to access the iDRAC Direct features. For more information, see the iDRAC User’s Guide at www.dell.com/ idracmanuals. PowerEdge XE2420 system overview...
  • Page 14 ID button to reset iDRAC and to access BIOS using the step through mode. For more information about the ports, see the Technical Specifications section. PowerEdge XE2420 system overview...

  • Page 15: Rear View Of The System

    These are the cooling fan vents. Fan board tray This is the tray which has the fan backplane. All the six fans are connected on the fan backplane. Fan board securing This is a thumbscrew that thumbscrews secures the fan board. PowerEdge XE2420 system overview...

  • Page 16: Inside The System

    Figure 5. 2 x 2.5-inch Inside the system 1. Power supply units (2) 2. Primary drive bay assembly (2 drives) 3. GPU riser 2 4. GPU riser 1 5. Cooling fans (6) 6. System board 7. Cable holding latch PowerEdge XE2420 system overview...
  • Page 17 1. Power supply units (2) 2. Primary drive bay assembly (2 drives) 3. GPU riser 2 4. Secondary drive bay assembly (2 drives) 5. Cooling fans (6) 6. Raid controller card 7. System board 8. Cable holding latch PowerEdge XE2420 system overview...

  • Page 18: Locating The Express Service Code And Service Tag

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 19 Figure 8. Service information PowerEdge XE2420 system overview...
  • Page 20 Figure 9. Memory information, QRL, and Icon legend Figure 10. System task—Secondary BP2 riser Figure 11. Interposer B PowerEdge XE2420 system overview...
  • Page 21 Figure 12. Interposer A Figure 13. LED behavior Figure 14. Icon legend Figure 15. Configuration and layout PowerEdge XE2420 system overview...

  • Page 22: Rail Sizing And Rack Compatibility Matrix

    Figure 16. Express service tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, refer to the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-Docs_Documents/en/rail- rack-matrix.pdf. The document provides the information listed below: •...

  • Page 23: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information.

  • Page 24: Resources To Install Operating System

    NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system see, Supported Operating Systems for Dell EMC PowerEdge systems. Options to download firmware You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section.

  • Page 25: Downloading Drivers And Firmware

    Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse all products, and navigate to your product.
  • Page 26 Figure 17. NIC in iDRAC inventory Figure 18. Shared NIC screen shot without Intel XXV710 OCP NIC 2.0 Listed Intel XXV710 Dual Port is not listed in iDRAC selection page as shown, this NIC cannot be used as part of the shared NIC functionality. Intel FPGA Programmable Acceleration Card N3000 •...
  • Page 27 Figure 19. N3000 in iDRAC inventory NVMe M.2, PCIe storage option with 12, 16 or 20 slots per card (Single and Dual) • Reference of NVMe M.2, PCIe storage cards reported in iDRAC inventory. Initial system setup and configuration...
  • Page 28 Figure 20. NVMe M.2, PCIe storage cards in iDRAC inventory Adapter for NVMe M.2, PCIe storage option (Single and Dual) • Reference of adapter for NVMe M.2, PCIe storage options reported in iDRAC inventory. Initial system setup and configuration...
  • Page 29 Figure 21. NVMe M.2, PCIe storage options in iDRAC inventory NVMe M.2 SSDs • All slots (12, 16, or 20 depending on the configuration) may not be displayed in iDRAC as shown below Initial system setup and configuration...
  • Page 30 Figure 22. All slots Intel 15.3 TB, NVMe, E1.L, EDSFF, P4510, TLC • Reference of adapter for Intel 15.3 TB, NVMe, E1.L, EDSFF, P4510, TLC in iDRAC inventory. Figure 23. Storage enclosures in iDRAC inventory Initial system setup and configuration...
  • Page 31 Figure 24. Physical disks in iDRAC inventory Figure 25. Hardware inventory in iDRAC inventory Initial system setup and configuration...
  • Page 32 Figure 26. Firmware inventory in iDRAC inventory NOTE: Cryptographic erase using Lifecycle Controller is not supported, vendor tools can be used for cryptographic erase. Vendor tools The vendor tools required to support these commodities are on the vendor websites. The html file to guide users to the correct website is found in the SWB for each commodity instead of the DUPS normally found in the SWB for PowerEdge commodities.
  • Page 33 Intel FPGA NVMe M.2, PCIE Intel XXV710 Dual Port Programmable Intel 15.3 TB, NVMe, Storage Option with Product 10/25GbE SFP28 OCP Acceleration Card E1.L, EDSFF 12, 16 or 20 slots per NIC 2.0 N3000 card (Single and Dual) Server Update Utility (SUU) Bootable ISO Lifecycle Controller...

  • Page 34: Chapter 4: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Options to manage the pre-operating system applications You can use any one of the following options to manage the pre-operating system applications: •...

  • Page 35: System Bios

    System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 9. System BIOS details Option Description System Information Provides information about the system such as the system model name, BIOS version, and Service Tag.
  • Page 36 Table 10. System Information details (continued) Option Description System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. Memory Settings To view the Memory Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Memory Settings.
  • Page 37 Table 12. Processor Settings details Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core.
  • Page 38 Table 12. Processor Settings details (continued) Option Description Processor Bus speed Displays the bus speed of the processor. Processor n NOTE: Depending on the number of CPUs, there might be up to n processors listed. The following settings are displayed for each processor installed in the system: Table 13.
  • Page 39 Table 14. SATA Settings details (continued) Option Description Table 15. Port n (continued) Options Descriptions Capacity Specifies the total capacity of the drive. This field is undefined for removable media devices such as optical drives. NVMe Settings This option sets the NVMe drive mode. If the system contains NVMe drives that you want to configure in a RAID array, you must set both this field and the Embedded SATA field on the SATA settings menu to RAID Mode.
  • Page 40 Table 16. Boot Settings details (continued) Option Description NOTE: This option is enabled only if the boot mode is UEFI. NOTE: This option controls the UEFI boot order. The first option in the list will be attempted first. Table 17. UEFI Boot Settings Option Description UEFI Boot Sequence...
  • Page 41 Table 18. Network Settings details Option Description UEFI PXE Settings Enables you to control the configuration of the UEFI PXE device. PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device.
  • Page 42 Table 21. UEFI iSCSI Settings screen details Option Description iSCSI Initiator Name Specifies the name of the iSCSI initiator in IQN format. iSCSI Device1 Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device automatically.
  • Page 43 Table 23. Integrated Devices details (continued) Option Description embedded video will then be disabled right before the operating system boots. This option is set to Enabled by default. NOTE: When there are multiple add-in graphic cards installed in the system, the first card discovered during PCI enumeration is selected as the primary video.
  • Page 44 Table 23. Integrated Devices details (continued) Option Description Slot Bifurcation Slot Discovery Bifurcation Settings allows Platform Default Bifurcation and Manual bifurcation Control. The default is set to Platform Default Bifurcation. The slot bifurcation field is accessible when set to Manual bifurcation Control and is grayed out when set to Platform Default Bifurcation.
  • Page 45 Table 25. System Profile Settings details Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.
  • Page 46 System Security To view the System Security screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > System Security. Table 26. System Security details Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI).
  • Page 47 Table 29. TPM information (continued) Option Description TPM Advanced This setting is enabled only when TPM Security is set to ON. Settings Table 30. TPM Advanced Settings Details information Option Description TPM PPI Bypass When set to Enabled allows the Operating System to bypass Physical Presence Interface (PPI). Provision TPM PPI Bypass When set to Enabled allows the Operating System to bypass Physical Presence Interface (PPI).
  • Page 48 Table 31. System Security details (continued) Option Description Table 32. Secure Boot Mode Options Descriptions User Mode In User Mode, PK must be installed, and BIOS performs signature verification on programmatic attempts to update policy objects. The BIOS allows unauthenticated programmatic transitions between modes. Deployed Deployed Mode is the most secure mode.
  • Page 49 Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1. Turn on or reboot your system. 2. Type the system password and press Enter. Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
  • Page 50 Redundant OS Control To view the Redundant OS Control screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Redundant OS Control. Table 33. Redundant OS Control details Option Description Redundant OS Location Enables you to select a backup disk from the following devices: •...

  • Page 51: Idrac Settings Utility

    iDRAC Settings utility The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC settings utility. NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.
  • Page 52 To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup. It does not pull any menu or allows managing of network devices. Pre-operating system management applications...

  • Page 53: Chapter 5: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Drives • Power supply unit • Cooling fan •...

  • Page 54: Before Working Inside Your System

    NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one.

  • Page 55: Optional Front Bezel

    Optional front bezel Removing the front bezel cover This topic shows the removal of front bezel cover. Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. Steps Press the release buttons on both the sides, and disengage the bezel cover from the bezel tray. Figure 27.

  • Page 56: Removing The Bezel Filter From Bezel Cover

    Figure 28. Front bezel cover installation Removing the bezel filter from bezel cover This topic shows the removal of front bezel cover. Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. Remove the bezel cover. Steps Hold the pull tag on either right or left side, and pull the bezel filter out of the bezel. Figure 29.

  • Page 57: Installing The Filter Inside The Front Bezel Cover

    Next steps Replace the bezel filter. Installing the filter inside the front bezel cover This topic shows the removal of filter front bezel cover. Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. Remove the front bezel cover. Steps 1.

  • Page 58: Installing The Front Bezel Tray

    Figure 31. Front bezel tray removal Next steps Replace the bezel tray. Installing the front bezel tray This topic shows the removal of front bezel tray. Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. 2. If locked, unlock the bezel tray from the server chassis. 3.

  • Page 59: System Cover

    Figure 32. Front bezel tray installation Next steps 1. If unlocked, lock the bezel tray with chassis. 2. Route the front connecting cables through the brush filters, and connect the cables to their respective ports. System cover Removing the system cover Prerequisites 1.

  • Page 60: Installing The System Cover

    Figure 33. System cover removal Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. Steps 1. Align the pins on the system cover with the guide slots on the chassis. 2.

  • Page 61: Drives

    Figure 34. System cover installation Next steps If removed, install the bezel cover. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. 2. If installed, remove the front bezel cover. CAUTION: For proper system cooling, drive blanks must be installed in all empty drive slots. Steps Press the release button, and slide the drive blank out of the drive slot.

  • Page 62: Installing A Drive Blank

    Figure 35. Removing a drive blank Next steps Installing a drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel cover. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 36.

  • Page 63: Installing The Drive Carrier

    CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system.

  • Page 64: Removing The Drive From The Drive Carrier

    1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives into the system. Steps 1. Slide the drive carrier into the drive slot. 2.

  • Page 65: Installing The Drive Into The Drive Carrier

    Figure 39. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel cover.

  • Page 66: Removing The Edsff Drive

    Figure 40. Installing a drive into the drive carrier Next steps Install the drive carrier. 2. If removed, install the front bezel cover. Removing the EDSFF drive Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel cover.

  • Page 67: Installing The Edsff Drive

    Figure 41. Removing the EDSFF drive Next steps Install a EDSFF drive. Installing the EDSFF drive Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.

  • Page 68: Power Supply Unit

    Figure 42. Installing the EDSFF drive Next steps If removed, install the front bezel. Power supply unit NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at www.dell.com/idracmanuals Hot spare feature...

  • Page 69: Installing A Power Supply Unit Blank

    Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a second PSU. Figure 43.

  • Page 70: Removing A Power Supply Unit

    Removing a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 71: Wiring Instructions For A Dc Power Supply Unit

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 46. Installing a power supply unit Next steps 1. Connect the power cable to the PSU, and plug the cable into a power outlet. NOTE: If front bezel is installed, then en route the external cables through the gaps on the sides of bezel tray.
  • Page 72 NOTE: A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring. Input requirements • Supply voltage: –(48–60) V DC • Current consumption: 32 A (maximum) Kit contents • Dell part number 6RYJ9 terminal block or equivalent (1) •...

  • Page 73: Cooling Fan

    2. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a Phillips #2 screwdriver. NOTE: To protect the power supply from electrostatic discharge, the captive screws must be covered with the rubber cap before inserting the mating connector into the power supply.

  • Page 74: Cooling Fan Backplane

    2. Press the touch point on the cooling fan module until firmly connected. Figure 48. Cooling fan installation Next steps 1. Follow the procedure listed in After working inside your system. Cooling fan backplane Removing a cooling fan backplane Prerequisites 1.
  • Page 75 Figure 49. Fan backplane tray removal 3. Hold the plunger, and slide the backplane towards rights side. 4. Lift the backplane out of the backplane tray. Figure 50. Fan backplane board removal Next steps Replace a cooling fan backplane. Installing and removing system components...

  • Page 76: Installing A Cooling Fan Backplane

    Installing a cooling fan backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove all the cooling fans. Steps 1. Align the cooling fan backplane with the pins on the backplane tray. 2.

  • Page 77: Removing The Cooling Fan Cables

    Figure 52. Fan backplane tray installation Next steps Install all the cooling fans. 2. Follow the procedure listed in After working inside your system. Removing the cooling fan cables Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.

  • Page 78: Installing The Cooling Fan Cables

    Figure 53. Cooling fan cables removal Next steps Replace the cooling fan cables. Installing the cooling fan cables Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 79: Drive Backplane

    Supported hard drives options 1A (Primary backplane module) 2 x 2.5-inch SATA/NVMe 2C (Primary backplane module + Secondary 2 x 2.5-inch SAS/SATA/NVMe + 2 x 2.5- PowerEdge XE2420 backplane 2 module) inch SAS/SATA/NVMe 3A (EDSFF Switch backplane) 6 x EDSFF E1.L drives NOTE: In 2C configuration, hard drive slots 2 and 3 do not support NVMe drives if only processor 1 is installed.
  • Page 80 Figure 55. 2 x 2.5-inch- primary drive backplane 1. J_BP_S1G1 (Backplane to system board) 2. J_BP_S1G2 (Backplane to secondary drive bay backplane) 3. J_SAS_A1 4. J_BP_PCIE_A0 (Backplane to NVME riser) a. Config1A: Backplane to system board b. Config2C: Backplane to raid controller 5.

  • Page 81: Removing The Backplane

    Figure 57. 6 x EDSFF switch backplane 1. EDSFF Connectors 2. J_SLIMLINE_1 (Backplane to NVMe riser) 3. PWR (Backplane to PIB) 4. J_BP_SIG1 (Backplane to system board) Removing the backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane.

  • Page 82: Installing The Drive Backplane

    Figure 58. Removing the backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove all the drives.

  • Page 83: Removing A Edsff Switch Backplane

    Figure 59. Installing the drive backplane Next steps 1. Reconnect all the disconnected cables to the backplane. 2. Install all the drives. 3. Follow the procedure listed in After working inside your system. Removing a EDSFF switch backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 84: Installing An Edsff Switch Backplane

    Figure 60. EDSFF switch backplane board removal Next steps Replace a EDSFF switch backplane. Installing an EDSFF switch backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 85: Primary Drive Bay Assembly

    Figure 61. EDSFF switch backplane board installation Next steps Install the EDSFF switch backplane assembly. 2. Connect all the cables to the EDSFF switch backplane. Install all the EDSFF drives. 4. Follow the procedure listed in After working inside your system.

  • Page 86: Installing The Primary Drive Bay Assembly

    Figure 62. Removing the primary drive bay assembly Next steps Replace the primary drive bay assembly. Installing the primary drive bay assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 87: Removing The Second Drive Bay Assembly

    Figure 63. Installing the primary drive bay assembly Next steps 1. Reconnect all the disconnected cables to the backplane. 2. Follow the procedure listed in After working inside your system. Removing the second drive bay assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 88: Installing The Second Drive Bay Assembly

    Figure 64. Removing the second drive bay assembly Next steps Replace the second drive bay assembly. Installing the second drive bay assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 89: Removing The Edsff Drive Bay Assembly

    Figure 65. Removing the second drive bay assembly Next steps 1. Connect the interposer cable at slot B1, PIB cables, cable on the primary backplane, and slimline cable on the secondary drive backplane. Install the GPU riser 2 After working inside the system Removing the EDSFF drive bay assembly Prerequisites 1.

  • Page 90: Installing The Edsff Drive Bay Assembly

    Figure 66. Removing the EDSFF drive bay assembly Next steps Replace the EDSFF drive bay assembly. Installing the EDSFF drive bay assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 91: Control Panel

    Figure 67. Installing the ESDFF drive bay assembly Next steps 1. Connect the cables to the EDSFF switch backplane. After working inside the system Control panel Removing the control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 92: Installing The Control Panel

    Figure 68. Control panel assembly removal Next steps Replace the control panel. Installing the control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the primary drive bay assembly. Steps 1.

  • Page 93: Cable Routing

    Next steps 1. Reconnect the control panel cable to the control panel connector. Replace the primary drive backplane assembly. 3. Follow the procedure listed in the After working inside your system. Cable routing Figure 70. Cable routing - 2 x 2.5-inch drive backplane Figure 71.

  • Page 94: Perc

    Figure 72. Cable routing - 6 x EDSFF switch backplane PERC Removing the PERC from the second drive bay assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 95: Installing The Perc Into The Second Drive Bay Assembly

    Figure 73. Raid card removal 4. Disconnect the RAID SAS cable from the RAID card. 5. Install a filler bracket if you are not replacing the expansion card. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 96: Air Shroud

    4. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 5. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 6. Press the card holder to lock the card. 7.

  • Page 97: Installing The Air Shroud

    Figure 75. Removing the air shroud Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the GPU riser 2. 4.

  • Page 98: Intrusion Switch Module

    Figure 76. Installing the air shroud Next steps 1. Install the GPU riser 1 Second drive bay assembly. Install the GPU riser 2. 3. Follow the procedure listed in After working inside your system. Intrusion switch module Removing the intrusion switch Prerequisites 1.

  • Page 99: Installing The Intrusion Switch

    Figure 77. Intrusion switch removal Next steps Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the GPU riser 2. Remove the NVME riser.

  • Page 100: System Memory

    System memory System memory guidelines The PowerEdge XE2420 system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor. Your system memory is organized into eight channels per processor (two memory sockets per channel) for a total of 16 memory sockets, where CPU 1 supports 10 DIMMs, and CPU 2 supports 6 DIMMS.
  • Page 101 Table 38. Supported memory matrix DIMM type Rank type Capacity DIMM rated voltage and Operating Speed maximum speed 1 DIMMs per 2 DIMMs per Channel Channel (DPC) (DPC) RDIMM 8 GB DDR4 (1.2V), 2666 MT/s 2666 MT/s 2666 MT/s 16 GB, 32 GB, 64 DDR4 (1.2V), 2933 MT/s 2933 MT/s 2933 MT/s...
  • Page 102 • Unbalanced memory configurations result in a performance loss so always populate memory channels identically with identical DIMMs for best performance. • Populate six identical memory modules per processor (one DIMM per channel) at a time to maximize performance. Mode-specific guidelines The configurations allowed depend on the memory mode selected in the System BIOS.
  • Page 103 Table 40. Memory operating modes (continued) Memory Operating Mode Description NOTE: Memory configuration has to be of same size DIMM, speed, and rank. Optimizer Mode This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any specific slot population requirements.
  • Page 104 Table 41. Memory population rules (continued) Processor Configuration Memory population Memory population information recommended to populate all memory channels identically with identical DIMMs for best performance. • Optimizer population order is not traditional for 8 and 14 DIMM installations of dual processor. ○...

  • Page 105: Removing A Memory Module

    Table 43. Optimized population rules for dual processor (continued) Dual processor Processor 1 Processor 2 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 8 DIMMs – – – – – – – – (Exception from traditional rules) ✔ ✔ ✔ ✔...

  • Page 106: Installing A Memory Module

    Figure 80. Removing a memory module Next steps Replace the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the GPU riser 2. 4.

  • Page 107: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. Expansion card installation guidelines The PowerEdge XE2420 system supports up to two PCI express (PCIe) expansion cards: Table 44. Expansion card slots supported on the system board Configurations...
  • Page 108 Table 44. Expansion card slots supported on the system board (continued) Configurations PCIe slot Riser PCIe slot height PCIe slot length Slot width One x16 Full Half/Full Double (Signal x16) 4, 5 Two x16 Full Half/Full Single (Signal x8) x8 PCIe Half Single BOSS...
  • Page 109 Table 45. Riser configuration 1A (continued) Card type Slot priority Maximum number of cards Broadcom (25 G PCIe FH) 3, 5, 4, 2 Broadcom (25 G PCIe LP) Intel 25 G (SFP) 3, 5, 4, 2 Intel 25 G (SFP LP) Mellanox 100 G (CX6 H100) 3, 5 Internal storage (BOSS)

  • Page 110: Removing The Gpu Riser 2

    Table 47. Riser configuration 3A (continued) Card type Slot priority Maximum number of cards Broadcom (25 G PCIe LP) Intel 25 G (SFP) 3, 5, 4, 2 Intel 25 G (SFP LP) Mellanox 100 G (CX6 H100) 3, 5 Internal storage (BOSS) Nvidia GPU DW 3, 5 Nvidia T4 GPU SW...

  • Page 111: Removing Gpu From Gpu Riser

    2. Follow the procedure listed in the Before working inside your system. 3. If removed, install the GPU into the GPU riser. 4. If removed, install the network daughter card. 5. If removed, install the interposer. 6. If removed, install GPU riser 1 second drive bay assembly.
  • Page 112 Figure 84. Removing the GPU from GPU riser 2 4. Install a dummy GPU filler if you are not replacing the GPU. NOTE: You must install a dummy GPU filler over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 113: Installing The Gpu Into The Gpu Riser

    Figure 85. Dummy GPU filler installation Next steps Replace the GPU card into GPU riser. Installing the GPU into the GPU riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 114 Figure 86. Dummy GPU filler removal 3. Hold the GPU card, and align the card edge connector with the expansion card connector on the riser. 4. Insert the GPU edge connector firmly into the expansion card connector until the card is fully seated. 5.

  • Page 115: Removing The Gpu Riser 1

    Figure 87. Installing the GPU into the GPU riser Next steps 1. If applicable, connect the GPU cables. 2. Install GPU riser 1 GPU riser 2 After working inside the system Removing the GPU riser 1 Prerequisites 1. Follow the safety guidelines listed in the Safety instruction.

  • Page 116: Installing The Gpu Riser 1

    Figure 88. GPU riser 1 removal Next steps Replace the GPU riser Installing the GPU riser 1 Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3.

  • Page 117: Removing The Nvme Riser

    Figure 89. GPU riser 1 installation Next steps Install the GPU riser 2 After working inside the system Removing the NVME riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside the system.

  • Page 118: Installing The Nvme Riser

    Figure 90. NVME riser removal Next steps Replace the NVME riser. Installing the NVME riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside the system. Remove the GPU riser 2. Steps 1.

  • Page 119: Removing The Interposer

    Figure 91. NVME riser installation 4. Connect the slimline cable to the riser. Next steps Install the GPU riser 2 After working inside the system Removing the interposer Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 120: Installing The Interposer

    Figure 92. Interposer removal Next steps Replace the interposer. Installing the interposer Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the GPU riser 2 Steps 1.

  • Page 121: Removing The Expansion Card From The Interposer

    Figure 93. Interposer installation 3. Connect the interposer cables. Next steps Install the GPU riser 2 After working inside the system Removing the expansion card from the interposer Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 122 Figure 94. Expansion card removal from interposer 3. Install a filler bracket if you are not replacing the expansion card. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 123: Installing The Expansion Card Into The Interposer

    Next steps Replace the expansion card into the interposer. Installing the expansion card into the interposer Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the GPU riser 2. 4.

  • Page 124: Processor And Heat Sink

    Figure 97. Expansion card installation into the interposer 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5. Close the expansion card latch. Next steps 1. If applicable, connect all the cables to the expansion card. Install the interposer 3.

  • Page 125: Removing The Processor From The Processor And Heat Sink Module

    NOTE: It is normal for the heat sink to slip off the blue retention clips when the screws are partially loosened, continue to loosen the screw(s). 2. Lift the heat sink from the system. Figure 98. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat...

  • Page 126: Installing The Processor Into A Processor And Heat Sink Module

    Figure 99. Loosening the processor bracket 4. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. 5. Flex the outer edges of the bracket to release the bracket from the processor. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
  • Page 127 Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket. NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor.
  • Page 128 Figure 102. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...

  • Page 129: Installing A Processor And Heat Sink Module

    Figure 103. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions.

  • Page 130: Optional Idsdm Module

    c. Return to the first screw and tighten it completely. If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: a. Loosen both the heat sink screws completely. b.

  • Page 131: Installing The Idsdm Module

    Figure 105. Removing the IDSDM module Next steps Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.. 2. Follow the procedure listed in the Before working inside your system. Steps 1.

  • Page 132: Micro Sd Card

    Figure 106. Installing the IDSDM module Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in the After working inside your system on page 54.

  • Page 133: Installing The Microsd Card

    Figure 107. Removing the MicroSD card Next steps Install the MicroSD cards. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the safety instructions 2. Follow the procedure listed in before working inside the system. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.

  • Page 134: Boss Riser And M.2 Module

    Figure 108. Installing the MicroSD card Next steps Install the IDSDM module. 2. Follow the procedure listed in the after working inside the system. BOSS riser and M.2 module Removing the BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 135: Installing The Boss Riser

    Figure 109. BOSS riser removal Next steps Replace the BOSS riser. Installing the BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the primary drive bay assembly. Steps 1.

  • Page 136: Removing The Boss Card From The Boss Riser

    Figure 110. BOSS riser installation Next steps Install the primary drive bay assembly. 2. Follow the procedure listed in the After working inside your system. Removing the BOSS card from the BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 137: Installing The Boss Card Into The Boss Riser

    Next steps Replace the BOSS card into the BOSS riser. Installing the BOSS card into the BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 138: Installing The M.2 Ssd Module

    Figure 113. M.2 SSD module removal from BOSS card Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 139: Network Daughter Card

    Network daughter card Removing the network daughter card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If applicable, disconnect the cables connected to the GPU risers. Remove the GPU riser 2.

  • Page 140: Installing The Network Daughter Card

    Installing the network daughter card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If applicable, disconnect the cables connected to the GPU risers. Remove the GPU riser 2. Remove the interposer.

  • Page 141: System Battery

    System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

  • Page 142: Optional Internal Usb Memory Key

    Next steps 1. If applicable, connect the cables to the expansion card on the interposer. Install the interposer Install the GPU riser 2 4. If applicable, connect the cables to the GPU. 5. Follow the procedure listed in the After working inside your system.

  • Page 143: Removing The Power Interposer Board

    Figure 119. Power interposer board 1. FAN_SIG (PIB to cooling fans board) 2. SLOT4_PWR (PIB to system board) 3. BP1_PWR (PIB to primary backplane) 4. BP2_PWR (PIB to Second backplane) 5. FAN_PWR (PIB to cooling fan board) 6. GPU1_PWR (PIB to GPU 1) 7.

  • Page 144: Installing The Power Interposer Board

    Next steps Replace the power interposer board. Installing the power interposer board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps Insert the power interposer board into the guides and then lower it until the plunger click into place. Figure 121.
  • Page 145 Control panel assembly GPU riser 2 GPU riser 1 Second drive bay assembly Interposer LOM riser card NVME riser IDSDM module Air shroud Internal USB key (if installed) Memory modules Heat sink Processor o. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system.

  • Page 146: Installing The System Board

    Figure 123. System board removal Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1.
  • Page 147 Figure 124. System board installation 5. Using a Phillips #2 screwdriver, fasten the screws that secure the system board to the chassis. Figure 125. System board diagram with screws Installing and removing system components...

  • Page 148: Restoring Service Tag Using Easy Restore

    Next steps 1. Replace the following components: Trusted Platform Module (TPM) NOTE: The TPM Module must be replaced only while installing new system board. Processor Heat sink Memory modules Internal USB key (if installed) Air shroud IDSDM module NVME riser LOM riser card Interposer GPU riser 1...

  • Page 149: Trusted Platform Module

    Manually updating Service Tag After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. About this task If you know the system Service Tag, use the System Setup menu to enter the Service Tag. Steps 1.

  • Page 150: Initializing Tpm For Users

    Figure 126. Installing the TPM 5. If removed, install the control panel assembly. Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for users Steps 1.

  • Page 151: Chapter 6: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boardsboard in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 152 Table 48. System board connectors and their description Item Connector Description FAN6 Cooling fan 6 connector CPU1 Processor socket 1 CPU1_PWR_CONN(P2) CPU1 power connector J_INTRU Intrusion switch connector J_BP_SIG1 Backplane signal connector 1 LFT_CP_CONN Left control panel connector J_SATA_B1 Internal SATA B connector RGT_CP_CONN Right panel connector SYS_PWR_CONN(P1)

  • Page 153: System Board Jumper Settings

    System board jumper settings For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 49. System board jumper settings Jumper Setting Description PWRD_EN The BIOS password feature is enabled. The BIOS password feature is disabled. The BIOS password is now disabled and you are not allowed to set a new password.

  • Page 154: Chapter 7: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Supported operating systems • Cooling fans specifications • System battery specifications •...

  • Page 155: System Weight

    When selecting or upgrading the system configuration, to ensure optimum power utilization, verify the system power consumption with the Dell Energy Smart Solution Advisor available at Dell.com/ESSA. Supported operating systems The PowerEdge XE2420 supports the following operating systems: • Canonical Ubuntu Server LTS •...

  • Page 156: Cooling Fans Specifications

    The PowerEdge XE2420 system supports up to six dual rotor fans. System battery specifications The PowerEdge XE2420 system supports CR 2032 3.0-V lithium coin cell system battery. Expansion card riser specifications The PowerEdge XE2420 system supports up to two PCI express (PCIe) expansion cards: Table 54.

  • Page 157: Drive Specifications

    HBA330 • Boot Optimized Storage Subsystem (BOSS-S1): HWRAID 2 x M.2 SSDs Drive specifications Drives The PowerEdge XE2420 system supports the following drive configurations: Table 58. Supported drives Configuration Number of drives Drive types up to 2 x 2.5-inch SATA/NVME up to 4 x 2.5-inch...

  • Page 158: Nic Ports Specifications

    (NIC) ports that are located on the front panel. The system also supports LAN on Motherboard (LOM) on an optional riser card. Serial connector specifications The PowerEdge XE2420 system supports one serial connector on the front panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.
  • Page 159 Table 61. Operational climatic range category A2 (continued) Allowable continuous operations Humidity percent ranges (Noncondensing always) 8% RH with -12°C minimum dew hover over 80% RH with 21°C (69.8°F) maximum dew point Operational altitude derating Maximum temperature is reduced by 1°C/300 meters (1.8°F/984 ft) above 900 meters (2,953 ft) Operational climatic range category A3 Table 62.

  • Page 160: Standard Operating Temperature

    Table 65. Maximum vibration specifications Maximum vibration Specifications Operating 0.21 G at 5 Hz to 500 Hz (all operation orientations) Storage 1.88 G at 10 Hz to 500 Hz for 15 minutes (all six sides tested) Table 66. Maximum shock pulse specifications Maximum shock pulse Specifications Operating...

  • Page 161: Particulate And Gaseous Contamination Specifications

    • NVIDIA V100 is not supported above 40°C ambient temperature. • Single PSU failure is not supported. Two PSUs are required in redundant mode. Thermal Restriction for ASHRAE A3 Environment • CPU TDP greater than 150 W are not supported within A3. •...

  • Page 162: Thermal Restriction Matrix

    Table 70. Particulate contamination specifications (continued) Particulate contamination Specifications NOTE: This condition applies to data center and non- data center environments. Table 71. Gaseous contamination specifications Gaseous contamination Specifications Copper Coupon Corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-2013 Silver Coupon Corrosion rate <200 Å/month as defined by ANSI/ISA71.04-2013 NOTE:...
  • Page 163 Table 74. Thermal limitations of supported processors (continued) Config 1A Config 2C Config 3A ASHAR ASHARE ASHARE ASHARE ASHARE ASHAR ASHARE ASHARE ASHARE type type E A4 E A2 6240 Y, 18 support Core, supported supported 150 W 6252, Core, 150 W 6238, Max 45°C...

  • Page 164: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • System health and system ID indicator codes • iDRAC Direct LED indicator codes • NIC indicator codes • Power supply unit indicator codes •...

  • Page 165: Nic Indicator Codes

    Figure 130. iDRAC Direct LED indicator 1. iDRAC Direct LED indicator Table 77. iDRAC Direct LED indicator codes iDRAC Direct LED Condition indicator code Solid green for two Indicates that the laptop or tablet is connected. seconds Blinking green (on for two Indicates that the laptop or tablet connected is recognized.

  • Page 166: Power Supply Unit Indicator Codes

    Table 78. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is blinking green, and activity is off. Indicates that the NIC identify is enabled through the NIC configuration utility. Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred.

  • Page 167: Drive Indicator Codes

    Table 80. DC PSU status indicator codes (continued) Power indicator codes Condition Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU. Blinking green When hot-plugging a PSU, it blinks green five times at a rate of 4 Hz and powers off.
  • Page 168 Table 81. Drive indicator codes (continued) Drive status indicator code Condition Indicates that the drive is ready for removal. NOTE: The drive status indicator remains off until all drives are initialized after the system is powered on. Drives are not ready for removal during this time.

  • Page 169: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss. If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue.

  • Page 170: Chapter 9: Getting Help

    Accessing system information by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the of the XE2420 system, to access information about Dell EMC PowerEdge XE2420. Prerequisites Ensure that your smartphone or tablet has the QR code scanner installed.

  • Page 171: Quick Resource Locator For Poweredge Xe2420 System

    Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

  • Page 172: Chapter 10: Documentation Resources

    To view the document that is listed in the documentation resources table: • From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version.
  • Page 173 OpenManage Server Administrator User’s Guide. For information about installing and www.dell.com/openmanagemanuals > using Dell SupportAssist, see the OpenManage Server Administrator Dell EMC SupportAssist Enterprise User’s Guide. For information about partner www.dell.com/openmanagemanuals programs enterprise systems management, see the OpenManage Connections Enterprise Systems Management documents.

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