Dell EMC PowerEdge XE7420 Installation And Service Manual
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Dell EMC PowerEdge XE7420 Installation And Service Manual

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Dell EMC PowerEdge XE7420
Installation and Service Manual
Regulatory Model: B22S Series
Regulatory Type: B22S001
August 2020
Rev. A00

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Summary of Contents for Dell EMC PowerEdge XE7420

  • Page 1 Dell EMC PowerEdge XE7420 Installation and Service Manual Regulatory Model: B22S Series Regulatory Type: B22S001 August 2020 Rev. A00...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: PowerEdge XE7420 overview..................8 Rear view of the sled................................8 Inside the system ................................10 Locating the Express Service Code and Service Tag....................10 System information label..............................11 Rail sizing and rack compatibility matrix........................15 Chapter 3: Initial system setup and configuration................
  • Page 4 Installing the sled................................. 46 Air shroud.................................... 48 Removing the air shroud............................48 Installing the air shroud..............................49 Cooling fan..................................49 Removing a cooling fan..............................49 Installing a cooling fan..............................50 PCIe card module................................51 Removing the PCIe card module..........................51 Installing the PCIe card module..........................52 Cable M.2 riser board...............................
  • Page 5 Chapter 6: Jumpers and connectors ..................102 System board connectors..............................102 System board jumper settings............................103 Disabling forgotten password............................103 Chapter 7: Technical specifications................... 105 Dimensions of the PowerEdge XE7420 sled......................105 Chassis weight................................. 106 Processor specifications..............................106 Cooling specifications..............................106 Supported operating systems............................107 System battery................................. 107 Expansion bus specifications............................
  • Page 6 Documentation feedback..............................114 Accessing system information by using QRL......................114 Quick Resource Locator for XE7100, XE7420 and XE7440 systems.............115 Receiving automated support with SupportAssist ....................115 Recycling or End-of-Life service information......................115 Chapter 10: Documentation resources..................116 Contents...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Poweredge Xe7420 Overview

    PowerEdge XE7420 overview The PowerEdge XE7420 server is a 1U server that supports: ● Two Intel Xeon Cascade Lake scalable processors (up to 150 W) with 26 cores per processor ● 16 DDR4 RDIMM and Load Reduced DIMM ● FE1 card for increased flash tiering ●...
  • Page 9 Enables you to remove the sled from the enclosure. Mezzanine card slot Enables you to connect mezzanine expansion cards. For more information, see the Expansion cards section. For more information about the ports and connectors, see the Technical Specifications section. PowerEdge XE7420 overview...

  • Page 10: Inside The System

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.

  • Page 11: System Information Label

    Alternatively, the Service Tag information is located on a label on left wall of the chassis. System information label Express service tag Figure 4. Express service tag PowerEdge XE7420 overview...
  • Page 12 Figure 5. System board jumpers and connectors PowerEdge XE7420 overview...
  • Page 13 Memory information Figure 6. Memory information PowerEdge XE7420 overview...
  • Page 14 System tasks Figure 7. System task Jumper settings Figure 8. Jumper settings PowerEdge XE7420 overview...

  • Page 15: Rail Sizing And Rack Compatibility Matrix

    Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...

  • Page 16: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information.

  • Page 17: Options To Log In To Idrac

    Table 2. Interfaces to set up iDRAC IP address (continued) Interface Documentation links KB article https://www.dell.com/support/article/ sln308699. OpenManage Deployment Toolkit OpenManage Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit. Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/ idracmanuals or for system-specific Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals...

  • Page 18: Resources To Install Operating System

    NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system see, Supported Operating Systems for Dell EMC PowerEdge systems. Options to download firmware You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section.

  • Page 19: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse all products, and navigate to your product.
  • Page 20 Table 6. System management support (continued) Product NVMe, Micron 7300PRO (960G/ M.2 NVMe, Micron (960G/ 1.92 TB), PCIE 1920G) with 2.5" 7 MM carrier Storage Option, with 12, 16, or, 20 slots per card Dell System Update (DSU) Not supported Not supported Dell Repository Manager (DRM) Not supported...
  • Page 21 Figure 9. NVMe Micron 7300PRO in iDRAC inventory M.2 NVMe, Micron (960 G/ 1.92 TB), PCIE Storage Option, with 12, 16, or, 20 slots per card ● See the screenshot below as to how this drive is reported in iDRAC Inventory. Initial system setup and configuration...
  • Page 22 Figure 10. M.2 NVMe Micron PCIe storage in iDRAC inventory Adapter for NVMe M.2, PCIe storage option (Single and Dual) in iDRAC Inventory Figure 11. Adapter for NVMe M.2, PCIe storage options in iDRAC inventory Initial system setup and configuration...

  • Page 23: Chapter 4: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller •...

  • Page 24: System Setup Details

    System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface).
  • Page 25 Option Description Network Settings Provides options to manage the UEFI network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Provides options to manage integrated device controllers and ports, specifies related features and Devices options.
  • Page 26 Option Description System Service Specifies the system Service Tag. System Specifies the name of the system manufacturer. Manufacturer System Specifies the contact information of the system manufacturer. Manufacturer Contact Information System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware. Version UEFI Compliance Specifies the UEFI compliance level of the system firmware.
  • Page 27 Option Description System Memory Specifies whether the system memory tests are run during system boot. Options are Enabled and Testing Disabled. This option is set to Disabled by default. Current State of Specifies the current state of the memory operating mode. Memory Operating Mode Node Interleaving Specifies if Non-Uniform Memory Architecture (NUMA) is supported.
  • Page 28 Option Description Adjacent Cache Optimizes the system for applications that need high utilization of sequential memory access. This option Line Prefetch is set to Enabled by default. You can disable this option for applications that need high utilization of random memory access. Hardware Enables or disables the hardware prefetcher.
  • Page 29 Option Description Option Description Microcode Specifies the microcode. SATA Settings You can use the SATA Settings screen to view the settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your system. Viewing SATA Settings To view the SATA Settings screen, perform the following steps: Steps 1.
  • Page 30 NVMe Settings The NVMe settings enable you to set the NVMe drives to either RAID mode or Non-RAID mode. NOTE: To configure these drives as RAID drives, you must set the NVMe drives and the Embedded SATA option in the SATA Settings menu to RAID mode.
  • Page 31 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 32 If you have configured your system to boot to UEFI mode, it replaces the system BIOS. 1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode. 2. Select the UEFI boot mode you want the system to boot into. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.
  • Page 33 Network Settings screen details The Network Settings screen details are explained as follows: About this task Option Description UEFI PXE Options Description Settings PXE Device n (n Enables or disables the device. When enabled, a UEFI PXE boot option is created = 1 to 4) for the device.
  • Page 34 Option Description iDRAC Direct The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility. This option is set to USB Port ON or OFF. When set to OFF, iDRAC does not detect any USB devices installed in this managed port. This option is set to On by default.
  • Page 35 Serial Communication details About this task The Serial Communication screen details are explained as follows: Option Description Serial Port Enables you to set the port address for serial device. This field sets the serial port address to either Address COM1 or COM2 (COM1=0x3F8, COM2=0x2F8). NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.
  • Page 36 Option Description NOTE: All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom. CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Management Demand-Based Power Management.
  • Page 37 System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Viewing System Security To view the System Security screen, perform the following steps: Steps 1.
  • Page 38 Option Description Secure Boot When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer key and certificates Policy to authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user- defined key and certificates. Secure Boot policy is set to Standard by default. Secure Boot Enables you to configure how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx).
  • Page 39 6. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password. 7. Reenter the setup password, and click OK. 8. Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes.
  • Page 40 If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down. Password Invalid. Number of unsuccessful password attempts: <x> Maximum number of password attempts exceeded.System halted.
  • Page 41 Option Description Redundant OS NOTE: This option is disabled if Redundant OS Location is set to None. State When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is disabled and is not visible to the boot list and OS. This option is set to Visible by default. NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.

  • Page 42: Idrac Settings Utility

    Option Description Dell Wyse Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. P25/P45 BIOS Access iDRAC Settings utility The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC settings utility.

  • Page 43: Boot Manager Main Menu

    If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system and try again. Boot Manager main menu Menu item Description Continue Normal The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt Boot fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found.

  • Page 44: Chapter 5: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Sled • Air shroud • Cooling fan • PCIe card module • Cable M.2 riser board •...

  • Page 45: Before Working Inside Your System

    NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system;...

  • Page 46: Installing The Sled

    2. Follow the procedure listed in the Before working inside your system. Steps 1. Loosen the captive screws and rotate the levers. 2. Using sled pull handle, slide the sled out of the enclosure. Figure 12. Removing the sled Next steps Install the sled.
  • Page 47 Figure 13. Installing the sled Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 48: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 49: Installing The Air Shroud

    Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Push down the retention clip and insert the battery into the air shroud. 2.

  • Page 50: Installing A Cooling Fan

    2. Follow the procedure listed in the Before working inside your system. Remove the sled from the enclosure. Remove the air shroud. Steps 1. Disconnect the fan cable that is connected to the motherboard bridge connector. 2. Lift the cooling fan out of cooling fan cage assembly. Figure 16.

  • Page 51: Pcie Card Module

    Figure 17. Installing a cooling fan Next steps Install the air shroud. Install the sled. 3. Follow the procedure listed in After working inside your system. PCIe card module Removing the PCIe card module Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 52: Installing The Pcie Card Module

    Figure 18. Removing the PCIe card module 4. Remove the screw securing the PCIe card to the bracket. 5. Pull the PCIe card out of the connector on the riser board. Next steps Install the PCIe card module. Installing the PCIe card module Prerequisites 1.

  • Page 53: Cable M.2 Riser Board

    Figure 19. Installing the PCIe card module Next steps Install the air shroud. Install the sled. 3. Follow the procedure listed in After working inside your system. Cable M.2 riser board Removing the cable M.2 riser board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 54 NOTE: Observe the routing of the cable as you remove the M.2 riser board. Figure 20. Removing the M.2 riser board Installing and removing system components...

  • Page 55: Installing The Cable M.2 Riser Board

    Figure 21. Removing the bracket 3. Remove the screw and separate the M.2 riser board from the bracket. Next steps Install the M.2 riser board. Installing the cable M.2 riser board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 56 Figure 22. Installing the bracket Installing and removing system components...

  • Page 57: Motherboard Bridge Module

    Figure 23. Installing the M.2 riser board Next steps Install the air shroud. Install the sled. 3. Follow the procedure listed in After working inside your system. Motherboard bridge module Removing the motherboard bridge module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 58: Installing The Motherboard Bridge Module

    Figure 24. Removing the motherboard bridge module Next steps Install the motherboard bridge module. Installing the motherboard bridge module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 59: Motherboard Interposer Board

    Figure 25. Installing the motherboard bridge module Next steps Install all the cooling fans. Install the cable M.2 riser board. Install the mini PERC card module. Install the PCIe card module. Install the air shroud. Install the sled. 7. Follow the procedure listed in After working inside your system.
  • Page 60 Steps 1. Using the Phillips #1 screwdriver, remove the screw that secures the motherboard interposer board to the motherboard bridge module. 2. Pull out the motherboard interposer board from the motherboard bridge board. Figure 26. Removing the motherboard interposer board Installing and removing system components...

  • Page 61: Installing The Motherboard Interposer Board

    Figure 27. Removing the bracket 3. Remove the screw and separate the motherboard interposer board from the bracket. Next steps Replace the motherboard interposer board Installing the motherboard interposer board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 62: Sled Cables Kit

    2. Insert the motherboard interposer board into the motherboard bridge board slot. 3. Using the Phillips #1 screwdriver, secure the motherboard interposer board to the motherboard bridge module with a screw. Figure 29. Installing the motherboard interposer board Next steps Install the motherboard bridge module.

  • Page 63: Installing The Sled Cables Kit

    Remove the air shroud. Remove the PCIe card module. Remove the mini PERC module. 7. Disconnect the cables from the mini PERC module. 8. Disconnect the cables from the cable M.2 riser board. Remove the motherboard bridge module. Steps 1. Using the Phillips #2 screwdriver, remove the four screws that secure the sled cable kit to the MB bridge module. 2.
  • Page 64 Steps 1. Align and insert the sled cables kit into the motherboard bridge module. 2. Using the Phillips #2 screwdriver, secure the sled cable kit on the MB bridge module with four screws. Figure 31. Removing the sled cables kit NOTE: Follow the same steps to install the other sled cables kit.

  • Page 65: Motherboard Bridge Board

    Motherboard bridge board Removing the motherboard bridge board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the sled. Remove the air shroud. Remove the PCIe card module Remove the mini PERC module.

  • Page 66: Mini Perc Card Module

    2. Follow the procedure listed in the Before working inside your system. Steps 1. Align and insert motherboard bridge board into the motherboard bridge module bracket. 2. Using the Phillips #2 screwdriver, secure the motherboard bridge board to the module bracket with a screw. Figure 33.

  • Page 67: Installing The Mini Perc Card Module

    Steps 1. Loosen the captive screw and remove the three screws securing the mini card module. 2. Lift the mini PERC module from the system board. NOTE: When mini PERC module is released out, mini PERC riser may be attached to system board, if the mini PERC riser is attached to system board then remove it and attach to the mini PERC adapter board.

  • Page 68: Mini Perc Card Battery

    Figure 35. Installing the mini PERC module Next steps Install the air shroud. Install the sled. 3. Follow the procedure listed in After working inside your system. Mini PERC card battery Removing the mini PERC card battery Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 69: Installing The Mini Perc Card Battery

    Figure 36. Removing the mini PERC battery 3. Disconnect the mini PERC card battery cable from mini PERC card. Next steps Install the mini PERC battery. Installing the mini PERC card battery Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 70 Figure 37. Installing the mini PERC battery cable to mini PERC Installing and removing system components...

  • Page 71: Mini Perc Card

    Figure 38. Installing the mini PERC battery Next steps Install the PCIe card module. Install the air shroud. Install the sled. 4. Follow the procedure listed in After working inside your system. Mini PERC card Removing the mini PERC card Prerequisites 1.

  • Page 72: Installing The Mini Perc Card

    2. Remove the mini PERC cable. 3. Disconnect the mini PERC battery cable. 4. Pull the mini PERC card out of the hook located on the bracket. Figure 39. Removing the mini PERC card Next steps Install the mini PERC card.

  • Page 73: Mini Perc Adaptor Board

    Figure 40. Installing the mini PERC 4. Insert the min PERC card module into the system board and press until internal PERC riser fits into place. 5. Fix the mini PERC module by three screws and one captive screw. Next steps Install the PCIe card module.

  • Page 74: Installing The Mini Perc Adapter Board

    Steps 1. Remove the three screws securing the mini PERC adapter board. 2. Pull the mini PERC adapter board from the bracket. Figure 41. Removing the PERC adapter board Next steps Install the mini PERC adapter board. Installing the mini PERC adapter board Prerequisites 1.

  • Page 75: Mini Perc Riser Board

    Figure 42. Installing the mini PERC adapter board Next steps Install the mini PERC card. Install the mini PERC riser board. Install the PCIe card module. Install the air shroud. Install the sled. 6. Follow the procedure listed in After working inside your system.

  • Page 76: Installing The Mini Perc Riser Board

    Steps Pull the mini PERC riser board out of the system board slot. Figure 43. Removing the mini PERC riser board Next steps Install the mini PERC riser board. Installing the mini PERC riser board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 77: System Memory

    Figure 44. Installing the mini PERC riser board Next steps Install the mini PERC module. Install the PCIe card module. Install the air shroud. Install the sled. 5. Follow the procedure listed in After working inside the system. System memory System memory guidelines The PowerEdge system supports DDR4 registered DIMMs (RDIMMs) and Load Reduced DIMMs (LRDIMMs).
  • Page 78 Figure 45. Memory socket locations Memory channels are organized as follows: Table 7. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 1 Slots A1 and A7 Slots A2 Slots A3 Slots A8 and A4 Slots A5 Slots A6 Processor 2...
  • Page 79 NOTE: For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. ● Mixing of more than two memory module capacities in a system is not supported. ● Unbalanced memory configurations will result in a performance loss so always populate memory channels identically with identical DIMMs for best performance.

  • Page 80: Removing A Memory Module

    Table 8. Memory operating modes (continued) Memory Operating Mode Description NOTE: Memory configuration has to be of same size DIMM, speed, and rank. Optimizer Mode This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any specific slot population requirements.

  • Page 81: Installing A Memory Module

    Steps 1. Locate the appropriate memory module socket. 2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket to fully open. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.

  • Page 82: Expansion Cards And Expansion Card Risers

    CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly. 4. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed.

  • Page 83: Installing The X16 Riser Board

    Steps 1. Remove the two screws securing the x16 riser board. 2. Pull the x16 riser board from the bracket. Figure 48. Removing the x16 riser board Next steps Install the X16 riser board Installing the x16 riser board Prerequisites 1.

  • Page 84: Expansion Cards

    Figure 49. Installing the x16 riser board Next steps Install the PCIe card module. Install the air shroud. Install the sled. 4. Follow the procedure listed in After working inside your system. Expansion cards NOTE: A missing or an unsupported expansion card riser logs a System Event Log (SEL) event. This does not prevent your system from powering on and no BIOS, POST messages, or F1 or F2 pause is displayed.

  • Page 85: Processor And Heat Sink

    PCIe slot priority Table 11. Supported card options Category Slot priority Maximum number of Max PCIe Width Card length, Card height cards PERC None None None Half length, Low profile Half length, Low profile Half length, Low profile Half length, Low profile Half length, Low profile Half length, Low profile PERC...
  • Page 86 Figure 50. Removing the processor and heat sink module 4. Insert a CPU dust cover for protection. Installing and removing system components...

  • Page 87: Installing A Processor And Heat Sink Module

    Figure 51. Inserting CPU dust cover Next steps Install the processor and heat sink module. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions.
  • Page 88 Figure 52. Removing CPU dust cover Steps 1. Align the pin indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.

  • Page 89: Removing The Fabric Processor From The Processor Heat Sink Module

    Figure 53. Installing a processor and heat sink module Next steps Install the air shroud. Install the sled. 3. Follow the procedure listed in After working inside the system. Removing the fabric processor from the processor heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off.
  • Page 90 Steps 1. Place the heat sink with the processor contact side facing up. 2. Insert the flat blade screwdriver into the release slot and twist (do not pry) the screwdriver to break the seal created by the thermal paste. 3. Push the retaining clips on the processor bracket to unlock the bracket from the heat sink. 4.

  • Page 91: Installing The Fabric Processor Into The Processor Heat Sink Module

    Installing the fabric processor into the processor heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Ensure that the processor is in the CPU tray. NOTE: Ensure that pin 1 indicator on the CPU tray is aligned with the pin 1 indicator on the processor. 2.
  • Page 92 Figure 57. Applying thermal grease on top of the processor 6. Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. ●...

  • Page 93: Network Daughter Card

    Install the air shroud. Install the sled. 4. Follow the procedure listed in After working inside your system. Network daughter card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 94: Installing The Ocp Card

    Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Insert the OCP card into the sled, aligning the connector on the card with the connector in the system board. 2.

  • Page 95: System Battery

    System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type that is recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

  • Page 96: System Board

    System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives.

  • Page 97: Installing The System Board

    Figure 62. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. 1.
  • Page 98 Figure 63. Installing the systemboard Next steps 1. Install the following components: Trusted Platform Module NOTE: The TPM Module must be replaced only while installing new system board. Processor and heat sink Memory Cable M.2 riser card Motherboard bridge module OCP card Mini PERC module PCIe card module...

  • Page 99: Restoring Service Tag Using Easy Restore

    Restoring Service Tag using Easy Restore The Easy Restore feature allows you to restore your Service Tag, iDRAC license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup Flash drive device automatically. If BIOS detects a new system board, and the Service Tag in the backup Flash drive device is different, BIOS prompts the user to restore the backup information.

  • Page 100: Initializing Tpm For Users

    About this task CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be reinstalled or installed on another system board. Removing the TPM Steps 1.

  • Page 101: Initializing The Tpm 2.0 For Users

    4. From the TPM Command option, select Activate. 5. Save the settings. 6. Restart your system. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3.

  • Page 102: Chapter 6: Jumpers And Connectors

    • System board connectors • System board jumper settings • Disabling forgotten password System board connectors Figure 65. PowerEdge XE7420 system board connectors Table 12. System Board Connectors and Description Item Connector Description PCIe B NVMe B connector PCIe A...

  • Page 103: System Board Jumper Settings

    Table 12. System Board Connectors and Description (continued) Item Connector Description PWDCLR Password clear jumper NVRAMCLR NVRAM clear jumper TPM connector PCIe Slot 1 Slot 1: x8 PCIe Gen3 from CPU 1 PCIe Slot 3 Slot 3: x8 PCIe Gen3 from CPU 1 PCIe Slot 2 Slot 2: x8 PCIe Gen3 from CPU 1 SATA_A...
  • Page 104 telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.

  • Page 105: Chapter 7: Technical Specifications

    • Video specifications • Environmental specifications Dimensions of the PowerEdge XE7420 sled Figure 66. Dimensions of the PowerEdge XE7420 sled Table 14. Dimensions of the PowerEdge XE7420 sled 187 mm (7.36 inches) 56.65 mm (2.23 inches) 691 mm (27.20 inches)

  • Page 106: Chassis Weight

    142.81 Kg (341.84 lb) profile sled (XE7440) Processor specifications The PowerEdge XE7420 sled supports up to two Intel Xeon Scalable processor in each independent sled. Each processor supports up to 26 cores. Cooling specifications The PowerEdge XE7100 chassis with two PowerEdge XE7420 nodes/sleds or one PowerEdge XE7440 node/sled has 18 fans.

  • Page 107: Supported Operating Systems

    NOTE: For more information about the specific versions and additions, see https://www.dell.com/ossupport. System battery The PowerEdge XE7420 sled uses a CR 2032 3V replaceable lithium coin cell battery. NOTE: There is a system battery in each of the sleds. Expansion bus specifications The PowerEdge XE7420 sled supports four Generation 3 capable PCIe slots.

  • Page 108: Memory Specifications

    1024 GB Drives and storage specifications The PowerEdge XE7420 enclosure supports SAS and SATA hard drives and Solid State Drives (SSDs). Table 20. Supported drive options for the PowerEdge XE7420 sled with enclosure Maximum number of drives in the enclosure Maximum number of drives assigned per sled 100 x 3.5-inch drive systems...

  • Page 109: Environmental Specifications

    Table 21. Supported video resolution options (continued) Resolution Refresh rate (Hz) Color depth (bits) 1440 x 900 up to 24 Environmental specifications The sections below contains information about the environmental specifications of the system. NOTE: For additional information about environmental certifications, please refer to the Product Environmental Datasheet located with the Manuals &...

  • Page 110: Particulate And Gaseous Contamination Specifications

    Table 24. Relative humidity specifications (continued) Relative humidity Specifications Operating ● < 35°C (95°F): 8% RH with -12°C minimum dew point to 80% RH with 21°C (69.8°F) maximum dew point. ● 35°C–40°C (95°F–104°F): 8% RH with -12°C minimum dew point to 85% RH with 24°C (75.2°F) maximum dew point.

  • Page 111: Maximum Vibration Specifications

    Table 27. Gaseous contamination specifications (continued) Gaseous contamination Specifications Silver coupon corrosion rate <200 Å/month per Class G1 as defined by ANSI/ ISA71.04-2013 NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity. Maximum vibration specifications Table 28. Maximum vibration specifications Maximum vibration Specifications Operating...

  • Page 112: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • NIC indicator codes • Using system diagnostics NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.

  • Page 113: Dell Embedded System Diagnostics

    Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ●...

  • Page 114: Chapter 9: Getting Help

    Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,...

  • Page 115: Quick Resource Locator For Xe7100, Xe7420 And Xe7440 Systems

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 116: Chapter 10: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 117 Dell OpenManage openmanagemanuals Enterprise, see the Dell OpenManage Enterprise User’s Guide. For information about installing and using https://www.dell.com/ Dell SupportAssist, see the Dell EMC serviceabilitytools SupportAssist Enterprise User’s Guide. For information about partner programs www.dell.com/openmanagemanuals enterprise systems management, see the OpenManage Connections Enterprise Systems Management documents.

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