Dell EMC PowerEdge C4140 Installation And Service Manual
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Dell EMC PowerEdge C4140 Installation And Service Manual

Dell EMC PowerEdge C4140 Installation And Service Manual

E53s series. e53s001
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Dell EMC PowerEdge C4140
Installation and Service Manual
Regulatory Model: E53S Series
Regulatory Type: E53S001

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Summary of Contents for Dell EMC PowerEdge C4140

  • Page 1 Dell EMC PowerEdge C4140 Installation and Service Manual Regulatory Model: E53S Series Regulatory Type: E53S001...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents 1 Product overview............................7 Front view and panel .................................7 Back panel ..................................9 Diagnostic indicators................................ 10 NIC indicator codes..............................11 Power supply unit indicator codes..........................11 Locating Service Tag of your system..........................12 2 Documentation resources..........................14 3 Technical specifications..........................16 Chassis dimensions................................17 Chassis weight..................................
  • Page 4 iDRAC Settings utility..............................48 Device Settings................................49 Dell Lifecycle Controller..............................49 Embedded system management..........................49 Boot Manager...................................49 Viewing Boot Manager..............................49 Boot Manager main menu............................49 One-shot BIOS boot menu............................50 System Utilities................................50 PXE boot...................................50 6 Installing and removing system components....................51 Safety instructions................................51 Before working inside your system..........................51 After working inside your system............................51 Recommended tools................................52...
  • Page 5 Installing the MicroSD card............................81 Removing the IDSDM or vFlash module........................81 Installing the IDSDM or vFlash module........................82 Network daughter card..............................83 Removing the network daughter card........................83 Installing the network daughter card........................84 System battery.................................85 Replacing the system battery...........................85 Optional internal USB memory key..........................86 Replacing the optional internal USB memory key....................86 Power supply units................................
  • Page 6 Installing an SXM2 GPU............................119 Installing an SXM2-GPU Heat Sink......................... 121 Installing the NVLink Air Shroud..........................122 Control panel................................... 123 Removing the control panel module........................123 Installing the control panel module......................... 124 7 Using system diagnostics........................... 126 Dell Embedded System Diagnostics..........................126 Running the Embedded System Diagnostics from Boot Manager..............126 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........

  • Page 7: Product Overview

    Product overview The PowerEdge C4140 is a 1U, 2-socket, incredibly dense purpose-built rack server that emphasizes performance and reliability in key areas such as virtualization, power, thermal, and systems management. With up to four double-width accelerators in just 1U of space, the C4140 delivers outstanding performance and maximum density while reducing space, cost and management requirements.
  • Page 8 Consists of the health indicator, power-on indicator, power button, and the system identification button. Figure 3. Front panel Power-on indicator/power button System-health indicator System identification button Table 2. Front panel features and indicators description of the PowerEdge C4140 system. Item Indicator, Icon Description button, or...

  • Page 9: Back Panel

    Ethernet connector (4) USB connector (2) Video connector Serial connector iDRAC Enterprise port NMI button System identification button Table 3. Back panel features and indicators description of the PowerEdge C4140 system Item Indicator, Icon Description button or connector PCIe expansion Allows you to connect half height, low profile PCI Express expansion cards.

  • Page 10: Diagnostic Indicators

    Item Indicator, Icon Description button or connector Used to troubleshoot software and device driver errors when running certain NMI button operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system documentation.

  • Page 11: Nic Indicator Codes

    Icon Indicator, button, Description or connector Use this button only if directed to do so by qualified support personnel or by the operating system documentation. NIC indicator codes The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not.

  • Page 12: Locating Service Tag Of Your System

    Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 13 Figure 7. Locating Service Tag of your system Information tag (top view) Information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag Product overview...

  • Page 14: Documentation Resources

    Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For information about installing and using Dell Dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller, see the Dell Lifecycle Controller User’s Guide.
  • Page 15 Task Document Location For information about partner programs enterprise Dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents. Working with the Dell For information about understanding the features Dell.com/storagecontrollermanuals PowerEdge RAID controllers of the Dell PowerEdge RAID controllers (PERC), Software RAID controllers, or BOSS card and deploying the cards, see the Storage controller documentation.

  • Page 16: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • Chassis weight • GPU specifications • Processor specifications • PSU specifications • System battery specifications • Expansion bus specifications • Memory specifications •...

  • Page 17: Chassis Dimensions

    PowerEdge C4140 (with PCIe GPUs) 22.1 kg (48.72 lb) PowerEdge C4140 (with SXM2 GPUs) 24 kg (52.91 lb) GPU specifications The PowerEdge C4140 supports up to 4 double wide GPUs, with 300 W each. The following GPUs are supported: Technical specifications...

  • Page 18: Processor Specifications

    The PowerEdge C4140 system supports CR 2032 lithium coin cell system battery. Expansion bus specifications The PowerEdge C4140 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using expansion card risers. This system supports two risers, riser 1A and riser 2A.

  • Page 19: Storage Specifications

    Ensure that all SDs must be of same type or model. VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge C4140 system supports one 15- pin VGA port on the back of system. Video specifications The PowerEdge C4140 system supports an integrated VGA controller.

  • Page 20: Idsdm Or Vflash Card

    IDSDM or vFlash card The PowerEdge C4140 system supports Internal Dual SD module (IDSDM) and vFlash card. In the 14th generation of PowerEdge servers, IDSDM and vFlash card are combined into a single module, and are available in the following options: •...

  • Page 21: Standard Operating Temperature

    Table 15. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point. Table 16. Maximum vibration specifications Maximum vibration Specifications Operating...

  • Page 22: Particulate And Gaseous Contamination Specifications

    Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If the levels of particulate or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to rectify the environmental conditions.

  • Page 23: Initial System Setup And Configuration

    Initial system setup and configuration Setting up your system Complete the following steps to set up your system: Unpack the system. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at Dell.com/poweredgemanuals.

  • Page 24: Options To Install The Operating System

    • iDRAC user • Microsoft Active Directory user • Lightweight Directory Access Protocol (LDAP) user If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system Information tag. If you have not opted for secure default access to iDRAC, then the default user name and password are root and calvin.

  • Page 25: Downloading Drivers And Firmware

    Downloading drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps Go to Dell.com/support/drivers. In the Drivers &...

  • Page 26: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller •...

  • Page 27: System Setup Details

    System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface).

  • Page 28: System Information

    Option Description Legacy network settings are managed from the Device Settings menu. Integrated Devices Specifies options to manage integrated device controllers and ports, specifies related features and options. Serial Specifies options to manage the serial ports, its related features and options. Communication System Profile Specifies options to change the processor power management settings, memory frequency.
  • Page 29 Option Description System Specifies the contact information of the system manufacturer. Manufacturer Contact Information System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware. Version UEFI Compliance Specifies the UEFI compliance level of the system firmware. Version Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system...

  • Page 30: Processor Settings

    Option Description NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability. Current State of Specifies the current state of the memory operating mode.
  • Page 31 Option Description Sub NUMA Cluster Enables or disables the Sub NUMA Cluster. This option is set to Enabled by default. UPI Prefetch Enables you to get the memory read started early on DDR bus. The Ultra Path Interconnect (UPI) Rx path will spawn the speculative memory read to Integrated Memory Controller (iMC) directly.
  • Page 32 Viewing SATA Settings To view the SATA Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 33 Option Description Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.

  • Page 34: Boot Settings

    Option Description Port H Sets the drive type of the selected device. For the Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Option Description Model...
  • Page 35 Option Description If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. This option is set to BIOS by default. NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Boot Sequence Enables or disables the Boot Sequence Retry feature.

  • Page 36: Network Settings

    Steps On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot Sequence. Click Boot Option Settings > BIOS/UEFI Boot Settings > Boot Sequence. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. Click Exit, and then click Yes to save the settings on exit.
  • Page 37 UEFI iSCSI Settings You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller handles the network settings.
  • Page 38 On the System BIOS screen, click Integrated Devices. Integrated Devices details The Integrated Devices screen details are explained as follows: Option Description User Accessible Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting USB Ports All Ports Off disables all front and back USB ports;...
  • Page 39 Option Description OS Watchdog If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this Timer option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the default), the timer does not have any effect on the system.
  • Page 40 Option Description Option Description X4 Bifurcation or X8 Bifurcation Slot 6 Bifurcation X16 or X4 or X8 or X4X4X4X8 or X8X4X4 Bifurcation Slot 7 Bifurcation Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Turn on, or restart your system.
  • Page 41 Option Description NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC.
  • Page 42 Option Description Energy Efficient Enables or disables the Energy Efficient Turbo option. Turbo Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted to be within the turbo range based on workload. Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to Enabled by default.

  • Page 43: System Security

    System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Viewing System Security To view the System Security screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE:...

  • Page 44: Options Description

    Option Description This field is read-only when TPM Security is set to Off. The action requires an additional reboot before it can take effect. Intel(R) TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option, virtualization technology and TPM Security must be enabled with Pre-boot measurements.

  • Page 45: Using Your System Password To Secure Your System

    Option Description Secure Boot Configures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom option. Custom Policy Settings Creating a system and setup password Prerequisite Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features. For more information, see the System board jumper settings section.
  • Page 46 Deleting or changing system and setup password Prerequisite NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked. Steps To enter System Setup, press F2 immediately after turning on or restarting your system. On the System Setup Main Menu screen, click System BIOS >...
  • Page 47 Redundant OS Control You can use the Redundant OS Control screen to set the redundant OS info for redundant OS control. It enables you to set up a physical recovery disk on your system. Viewing Redundant OS Control To view the Redundant OS Control screen, perform the following steps: Turn on, or restart your system.

  • Page 48: Idrac Settings Utility

    Miscellaneous Settings You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time. Viewing Miscellaneous Settings To view the Miscellaneous Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE:...

  • Page 49: Device Settings

    For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Device Settings Device Settings enables you to configure device parameters. Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis.

  • Page 50: One-Shot Bios Boot Menu

    Menu item Description One-shot Boot Enables you to access boot menu, where you can select a one-time boot device to boot from. Menu Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.

  • Page 51: Installing And Removing System Components

    Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

  • Page 52: Recommended Tools

    Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock The key is needed only if your system includes a bezel. • Phillips #1 screwdriver • Phillips #2 screwdriver • 1/4 inch flat head screwdriver •...

  • Page 53: Installing The Front System Cover

    Figure 9. Removing the front system cover Installing the front system cover Prerequisites CAUTION: Do not operate the system without the system cover. This can result in overheating and cause component damage. Follow the safety guidelines listed in the Safety instructions section.

  • Page 54: Removing The Rear System Cover

    Figure 10. Installing the front system cover Next step Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Removing the rear system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Turn off the system, including any attached peripherals. Disconnect the system from the electrical outlet and disconnect the peripherals.

  • Page 55: Installing The Rear System Cover

    Figure 11. Removing the rear system cover Installing the rear system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the tabs on the system cover with the guide slots on the system and slide the cover towards the front of the system.

  • Page 56: Inside The System

    Figure 12. Installing the rear system cover Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 57 Figure 13. System view with PCIe GPUs Figure 14. System view with SXM2 GPUs PCIe GPU (4) GPU switch board Cooling fan (8) DIMMs (24) Processor and heat sink PSU (2) System identification label PCIe riser 2 Network daughter card (NDC) PCIe riser 1 Installing and removing system components...

  • Page 58: Chassis Intrusion Switch

    System board NVLink Heat sink and processor Air shroud for NVLink board NVLink board Air shroud Chassis intrusion switch The Chassis Intrusion Switch detects any intrusion into the interior of your system and provides an indication of the same in the system event logs.

  • Page 59: Installing The Intrusion Switch

    Figure 15. Removing the intrusion switch Installing the intrusion switch Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 60: Air Shroud

    Figure 16. Installing the intrusion switch Next step Follow the procedure listed in After working inside your system section. Air shroud The air shroud directs the airflow across the entire system. Air shroud prevents the system from overheating and is used to maintain uniform airflow inside the system.

  • Page 61: Installing The Air Shroud

    Figure 17. Removing the system air shroud Installing the air shroud Prerequisites Follow the safety guidelines listed in Safety instructions. If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch. Steps Align the tabs on the air shroud with the slots on the system.

  • Page 62: System Memory

    Figure 18. Installing the system air shroud Next step Follow the procedure listed in After working inside your system. System memory The system supports DDR4 registered DIMM (RDIMMs) slots and load reduced DIMM (LRDIMMs) slots. System memory holds the instructions that are executed by the processor. NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

  • Page 63: General Memory Module Installation Guidelines

    General memory module installation guidelines NOTE: If your system's memory configurations fail to observe these guidelines, your system might not boot, might stop responding during memory configuration, or might operate with reduced memory. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.

  • Page 64: Removing A Memory Module

    moved to the spare area while the operating system is running to prevent errors from causing an uncorrectable failure. Requires population of three ranks or more per channel. With single rank memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a dual-processor configuration with twenty four 16 GB dual-rank memory modules, the available system memory is: 3/4 (ranks/ channel) ×...

  • Page 65: Installing A Memory Module

    Steps Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket. Lift and remove the memory module from the system.

  • Page 66: Processors And Heat Sinks

    Figure 20. Installing a memory module Next steps Install the air shroud. Follow the procedure listed in After working inside your system. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings.

  • Page 67: Removing The Processor From The Processor And Heat Sink Module

    NOTE: It is normal for the heat sink to slip off the blue retention clips when the screws are partially loosened, continue to loosen the screw(s). Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM) out of the system. Set the PHM aside with the processor side facing up.
  • Page 68 Figure 22. Loosening the processor bracket Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. Flex the outer edges of the bracket to release the bracket from the processor. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.

  • Page 69: Installing The Processor Into A Processor And Heat Sink Module

    Installing the processor into a processor and heat sink module Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
  • Page 70 Figure 25. Applying thermal grease on top of the processor Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...

  • Page 71: Installing A Processor And Heat Sink Module

    Figure 26. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. Follow the procedure listed in After working inside your system. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.

  • Page 72: Expansion Cards And Expansion Card Risers

    However, if F1/F2 pause occurs and an error message is displayed. Expansion bus specifications The PowerEdge C4140 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using expansion card risers. This system supports 1A and 2A expansion card risers.

  • Page 73: Removing An Expansion Card Riser

    Table 30. Expansion card riser configurations Expansion card riser PCIe slots on the riser Processor connection Height Length Slot width Riser 1A Slot 1 Processor 1 Low Profile Half Length Slot 2 Processor 1 Low Profile Half Length Riser 2A Slot 3 Processor 2 Low Profile...
  • Page 74 NOTE: • While removing riser 1, press the tabs and hold the touch point to lift the expansion card riser from the system board. • If installed remove the expansion card from the riser , before removing the expansion card riser 2. Figure 28.

  • Page 75: Installing An Expansion Card Riser

    Figure 29. Removing expansion card riser 2 Next step Install the expansion card riser. Installing an expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. if applicable, install an expansion card into the riser before installing the expansion card riser 2. Steps Holding the touch points, align the expansion card riser with the riser guide pin on the system board.
  • Page 76 Figure 30. Installing expansion card riser 1 Figure 31. Installing expansion card riser 2 Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 77: Removing An Expansion Card From The Expansion Card Riser

    Install any device drivers required for the card as described in the documentation for the card. Removing an expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
  • Page 78 Figure 33. Removing expansion card from riser 2 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 79: Installing An Expansion Card Into Expansion Card Riser

    Installing an expansion card into expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Unpack the expansion card and prepare it for installation. NOTE: For instructions, see the documentation accompanying the card. NOTE: When installing a card into the riser 1, open the PCIe card holder latch. If applicable, open the PCIe guide and then install the expansion card.

  • Page 80: Optional Idsdm Or Vflash Module

    Figure 36. Installing expansion cards into the expansion riser 1 Figure 37. Installing an expansion card into the expansion riser 2 Next steps After installing a card into the riser 1, close the PCIe card holder latch. Follow the procedure listed in After working inside your system.

  • Page 81: Removing The Microsd Card

    Removing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Steps Locate the MicroSD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot. Hold the MicroSD card and remove it from the slot.

  • Page 82: Installing The Idsdm Or Vflash Module

    Figure 38. Removing the IDSDM or vFlash module NOTE: There are two dip switches on the IDSDM or vFlash module for write-protection. Next step Installing the IDSDM or vFlash module. Installing the IDSDM or vFlash module Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 83: Network Daughter Card

    Figure 39. Installing the IDSDM or vFlash module Next steps Installing the MicroSD card. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. Follow the procedure listed in After working inside your system.

  • Page 84: Installing The Network Daughter Card

    Figure 40. Removing the network daughter card Next step Install the NDC. Installing the network daughter card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Orient the NDC so that the Ethernet connectors fit through the slot in the chassis. Align the captive screws at the back-end of the card with the screw holes on the system board.

  • Page 85: System Battery

    Figure 41. Installing the network daughter card Next step Follow the procedure listed in After working inside your system. System battery The system battery is used for low-level system functions such as powering the real-time and date settings of the system. Replacing the system battery Prerequisites WARNING:...

  • Page 86: Optional Internal Usb Memory Key

    Figure 42. Removing the system battery To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. Press the battery into the connector until it snaps into place. Figure 43. Installing the system battery Next steps Install the expansion card riser Follow the procedure listed in...

  • Page 87: Power Supply Units

    Steps Locate the USB port or USB memory key on the system board. To locate the USB port, see the Jumpers and connectors section. If installed, remove the USB memory key from the USB port. Insert the replacement USB memory key into the USB port. Next steps Follow the procedure listed in After working inside your...

  • Page 88: Installing A Power Supply Unit

    Figure 44. Removing a power supply unit Next step Install the PSU. Installing a power supply unit Prerequisites Follow the safety guidelines listed in Safety instructions. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 89: System Board

    Figure 45. Installing a power supply unit Next steps If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
  • Page 90 Removing the air shroud Removing an expansion card riser Removing the IDSDM or vFlash module Removing the power supply unit Replacing the optional internal USB memory key Removing PCH air shroud. Removing a processor and heat sink module Processors blanks (if applicable) CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you cover the processor socket with the processor dust cover.

  • Page 91: Installing The System Board

    Figure 47. Removing the system board Next step Install the system board. Installing the system board Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
  • Page 92 Figure 48. Installing the system board Install both the cable guides, NDC guide, PCIe guide, and PCH shroud base. Using Phillips #2 screwdriver, tighten the screws to secure both cable guides, NDC guide, PCIe guide, and PCH shroud base to the system board.
  • Page 93 Figure 49. Installing the cable guides, NDC guide, PCIe guide, and PCH shroud base Next steps Replacing the Trusted Platform Module NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM plug-in module is provided for all system board replacements, where a TPM plug-in module was installed.

  • Page 94: Trusted Platform Module

    Trusted Platform Module Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. Software can use a TPM to authenticate hardware devices. Because each TPM chip has a unique and secret RSA key which is embedded during the manufacture of the TPM, it is capable of performing platform authentication operation.

  • Page 95: Initializing Tpm For Bitlocker Users

    Initializing TPM for BitLocker users Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users While booting your system, press F2 to enter System Setup. On the System Setup Main Menu screen, click System BIOS > System Security Settings. From the TPM Security option, select On with Pre-boot Measurements.

  • Page 96: Installing A Cooling Fan

    Figure 51. Removing a cooling fan Installing a cooling fan Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Holding the touch points, push the cooling fan till the fan is firmly seated. Connect the cooling fan cable to the connector on the system board. Figure 52.

  • Page 97: Graphics Processing Unit

    This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. PowerEdge C4140 supports two form factors of GPUs: • Up to four PCIe GPUs supported with the GPU switch board or system board.

  • Page 98: Removing A Gpu Riser Cable From The System Board

    Removing a GPU riser cable from the system board Prerequisites CAUTION: The GPU riser cables should be removed before removing the GPUs to prevent pin damage in the GPU connectors on the system board. Follow the safety guidelines listed in Safety instructions.
  • Page 99 Disconnect the power cables connected to the system board. Steps Hold the GPU by the support brackets, and lift the GPU at an angle to release it from the guide pins on the front inner wall of the chassis. NOTE: Do not hold the GPU by the GPU riser cable board while removing the GPU.

  • Page 100: Removing A Gpu Riser Cable Board

    Removing a GPU riser cable board Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Keep the Philips #2 screwdriver ready. Remove the GPU from the chassis. Disconnect the power cables connected to the GPU. Steps Remove the screws securing the GPU riser cable board to the GPU.

  • Page 101: Removing The Gpu Brackets From The Replacement Gpus

    Steps Remove the screws securing the front I/O bracket to the GPU, and remove the I/O bracket. Remove the screws securing the support bracket to the GPU, and remove the support bracket. Figure 56. Removing the custom Nvidia GPU I/O brackets and the support brackets Torx screw (2) support bracket I/O bracket...

  • Page 102: Removing The Optional Gpu Switch Board

    Figure 57. Removing the Nvidia GPU I/O brackets and the support brackets Torx screw (2) support bracket I/O bracket screw (5) Removing the optional GPU switch board Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 103: Installing The Optional Gpu Switch Board

    Figure 58. Removing the GPU switch board Installing the optional GPU switch board Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the tabs on the chassis with the slots on the GPU switch board. Slide the GPU switch board toward the back of the chassis to engage the slots on the GPU switch board with the tabs on the chassis. Tighten the screws securing the switch board to the chassis.

  • Page 104: Installing The Custom Gpu Brackets On The Replacement Gpus

    Figure 59. Installing the GPU switch board Next steps Connect the GPU switch board power cable. Installing a GPU Connect the GPU signal cables to the switch board and the system board. Follow the procedure listed in After working inside your system.
  • Page 105 Figure 60. Installing the custom Nvidia GPU I/O brackets and the support brackets Torx screw (2) support bracket I/O bracket screw (5) Figure 61. Installing the custom Intel GPU I/O brackets and the support brackets support bracket screw (8) I/O bracket Installing and removing system components...

  • Page 106: Installing The Gpu Brackets On The Gpus Removed From Your System

    Figure 62. Installing the custom AMD GPU I/O brackets and the support brackets pan head screw screw (4) support bracket alignment guide I/O bracket flat head screw (2) Next step Follow the procedure listed in After working inside your system. Installing the GPU brackets on the GPUs removed from your system Prerequisites...

  • Page 107: Installing A Gpu Riser Cable Board

    Figure 63. Installing the Nvidia GPU I/O brackets and the support brackets Torx screw (2) support bracket I/O bracket screw (5) Next step Follow the procedure listed in After working inside your system. Installing a GPU riser cable board Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 108: Installing A Gpu

    Figure 64. Installing a GPU riser cable from the system board connector on the GPU riser cable board GPU riser cable board GPU riser cable screw (3) GPU riser cable clip NOTE: Do not hold the GPU by the GPU riser cable board. Next step Connect the power cables to the GPU.

  • Page 109: Installing A Gpu Riser Cable On The System Board

    Figure 65. Installing the GPU guide pin on the front inner wall of the chassis (2) GPU 2 slot on the GPU I/O bracket (2) GPU 1 guide hole on the GPU support bracket GPU riser cable GPU connector on the system board or on the switch guide pin on the chassis (2) board GPU riser cable board...
  • Page 110 Steps Align the edge connector of the riser cable with the alignment key of the riser cable connector on the system board. Insert the riser cable into the riser cable connector on the system board and press till it clicks into place. Close the release latches.

  • Page 111: Gpu Cabling Diagrams

    GPU cabling diagrams Figure 67. Cabling dual processor systems with PCIe GPUs and a GPU switch board GPU 7 GPU 7 power cable GPU 6 cable on the GPU switch board GPU 7 cable on the GPU switch board GPU switch board GPU 6 power cable GPU 5 power cable GPU switch board to system board CPU2 cable...
  • Page 112 Figure 68. Cabling dual processor systems with PCIe GPUs and no GPU switch board GPU 7 GPU 7 power cable GPU 6 power cable GPU 5 power cable system board GPU 7 cable on the system board GPU 6 cable on the system board GPU 4 cable on the system board GPU 5 cable on the system board GPU 4 power cable...

  • Page 113: Sxm2 Graphics Processing Unit

    Figure 69. Cabling dual processor systems with SXM2 GPUs NVLink board GPU 7 power cable GPU 6 power cable system board GPU 6 and 7 cables on the system board GPU 4 and 5 cables on the system board GPU 4 power cable GPU 5 power cable SXM2 Graphics processing unit NOTE:...

  • Page 114: Removing The Nvlink Air Shroud

    Removing the NVLink Air Shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 115: Removing An Sxm2 Gpu

    NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the NVLink air shroud.
  • Page 116 Remove the SXM2-GPU heat sink. Steps Loosen the captive screws that secure the SXM2 GPU to the NVLink board in a descending order, as labeled on the NVLink board. Lift and remove the SXM2 GPU out of its socket on the NVLink board. Figure 72.

  • Page 117: Removing The Nvlink Board

    Figure 73. Installing the socket protective caps Next steps Remove the NVLink board. Install a SXM2 GPU. Removing the NVLink Board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 118: Installing The Nvlink Board

    Disconnect the expansion card riser cable from the NVLink board. Steps Loosen the thumbscrews that secure the NVLink board to the chassis. Hold the NVLink board by the board holder, and slide the NVLink board towards the system fan to release it from the chassis. Lift and remove the NVLink board out of the chassis.

  • Page 119: Installing An Sxm2 Gpu

    Figure 75. Installing the NVLink board CAUTION: Connect the data cable to the NVLink board and then to the system board to prevent pin damage in the PCIe connectors. Connect the data and power cables to the NVLink board and then to the system board. Next step Install the SXM2 GPUs.
  • Page 120 Figure 76. Removing the socket protective caps If installed, remove the socket protective caps from the SXM2 GPU. Align the guide pin on the SXM2 GPU card with the pin-1 on the NVLink board along with the guide pins, then place the SXM2 GPU socket.

  • Page 121: Installing An Sxm2-Gpu Heat Sink

    Figure 77. Installing SXM2 GPU Next steps Install the SXM2-GPU heat sink. Install the NVLink air shroud. Installing an SXM2-GPU Heat Sink Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 122: Installing The Nvlink Air Shroud

    Figure 78. Installing a SXM2-GPU heat sink Next step Install the NVLink air shroud. Installing the NVLink Air Shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 123: Control Panel

    Figure 79. Installing a NVLink air shroud Control panel A control panel allows you to manually control the inputs to the server. Your system supports: • Left control panel: Contains status LEDs, system ID button, and iDRAC Quick Sync 2 (optional). •...

  • Page 124: Installing The Control Panel Module

    Figure 80. Removing the control panel module Next step Install the control panel module. Installing the control panel module Prerequisite NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. Follow the safety guidelines listed in Safety instructions.
  • Page 125 Figure 81. Installing the control panel module Next steps Install the system top cover (front). Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 126: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 127: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 128: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 129: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 82. System board jumpers and connectors Table 34. System board jumpers and connectors Item Connector Description J_FAN1U_8 Cooling fan connector 1 GPU_4_PWR GPU 4 power connector J_FAN1U_7 Cooling fan connector 2 J_FAN1U_6 Cooling fan connector 3 J_INTRUSION_DET1 Intrusion switch connector J_FAN1U_5...

  • Page 130: Disabling Forgotten Password

    Item Connector Description J_FAN1U_2 Cooling fan connector 7 J_FAN1U_1 Cooling fan connector 8 GPU_7_PWR GPU 7 power connector B6, B12, B5, B11, B4, B10, B7, B1, B8, B2, B9, B3 Memory module sockets CPU2 Processor socket 2 SATA PWR SATA power connector Data connector 4 Data connector 3 Data connector 2...
  • Page 131 The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4. NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots.

  • Page 132: Getting Help

    Getting help Topics: • Receiving automated support with SupportAssist • Contacting Dell • Documentation feedback • Accessing system information by using QRL Receiving automated support with SupportAssist Dell SupportAssist is an optional Dell Services offering that automates technical support for your Dell server, storage, and networking devices.

  • Page 133: Documentation Feedback

    Use your smart phone or tablet to scan the model-specific Quick Resource (QR) code on your PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator for C4140 Figure 83. Quick Resource Locator for PowerEdge C4140 Getting help...

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