Dell EMC PowerEdge xe7100 Installation And Service Manual
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Dell EMC PowerEdge xe7100 Installation And Service Manual

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Dell EMC PowerEdge xe7100
Installation and Service Manual
Regulatory Model: B22S Series, B24S Series
Regulatory Type: B22S001, B24S001
August 2020
Rev. A00

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Summary of Contents for Dell EMC PowerEdge xe7100

  • Page 1 Dell EMC PowerEdge xe7100 Installation and Service Manual Regulatory Model: B22S Series, B24S Series Regulatory Type: B22S001, B24S001 August 2020 Rev. A00...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Safety instructions................................24 Before working inside your system..........................25 After working inside your system..........................25 Recommended tools................................. 25 Dell EMC PowerEdge XE7440 and XE7420 sleds..................... 25 Removing the sled...............................25 Installing the sled................................. 26 Power supply units................................27 Fault tolerant redundancy............................27 Removing a power supply unit..........................
  • Page 4 Removing the rear intrusion switch........................68 Installing the rear intrusion switch.......................... 69 Chassis handle..................................70 Removing the handle..............................70 Installing the handle..............................71 Chapter 5: Technical specifications..................... 73 Dimensions of the PowerEdge XE7100........................73 Chassis weight................................... 74 PSU specifications................................74 Cooling specifications...............................74 Contents...
  • Page 5 Using system diagnostics..............................84 Dell Embedded System Diagnostics........................84 Chapter 7: Documentation resources...................86 Chapter 8: Getting help.......................88 Contacting Dell EMC................................ 88 Documentation feedback..............................88 Accessing system information by using QRL......................88 Quick Resource Locator for XE7100, XE7420 and XE7440 systems..............89 Receiving automated support with SupportAssist ....................89 Recycling or End-of-Life service information......................89...

  • Page 6: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 7: Chapter 2: Poweredge Xe7100 System Overview

    The PowerEdgeXE7100 is an ultradense 5U enclosure that supports up to two independent two-socket (2S) sleds and 100 x 3.5-inch drives. The PowerEdge XE7100 enclosure supports the following: ● Up to two server sleds and up to two expander modules ●...
  • Page 8 Figure 1. PowerEdge XE chassis with XE7420 sleds ● PowerEdge XE7100 chassis with XE7440 sled: Figure 2. PowerEdge XE chassis with XE7440 sled PowerEdge XE7100 system overview...

  • Page 9: Front View Of The System

    4. Service tag Figure 4. Front view of expander module 1. PERC slot 2. 2.5-inch SSDs 3. Pull out lever 4. Captive screw Front view of the control panel Figure 5. Front view of the control panel PowerEdge XE7100 system overview...

  • Page 10: Rear View Of The System

    Figure 7. Rear view of the system with FW sled 1. Cooling fan 2. Power supply unit 1 3. Power supply unit 2 4. Full-width sled Inside the enclosure CAUTION: This system must be operated with the system cover installed to ensure proper cooling. PowerEdge XE7100 system overview...
  • Page 11 Figure 8. Inside the PowerEdge XE7100 enclosure 1. Hard drive cage 2. Plastic handle 3. Hard drive backplane and midplane assembly board 4. Rear intrusion switch 5. Power distribution board module / Chassis manager board 6. Fan cage module 7. 3.5-inch HDD slot 8.

  • Page 12: Locating The Service Tag Of Your System

    Figure 11. Locating the Service Tag of your system 1. Information tag (top view) 2. Express Service Tag label 3. Information tag (bottom view) 4. Network MAC address information label 5. iDRAC MAC address information label PowerEdge XE7100 system overview...

  • Page 13: System Information Label

    System information label Express service tag Figure 12. Express service tag PowerEdge XE7100 system overview...
  • Page 14 Service information Figure 13. Service information PowerEdge XE7100 system overview...
  • Page 15 Service information on the rear PowerEdge XE7100 system overview Figure 14. Service information on the rear...
  • Page 16 Configuration and layout Figure 15. Configuration and layout PowerEdge XE7100 system overview...
  • Page 17 System touchpoints Figure 16. System touchpoints PowerEdge XE7100 system overview...

  • Page 18: Rail Sizing And Rack Compatibility Matrix

    Figure 17. Jumper settings System tasks Figure 18. System tasks Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf.
  • Page 19 For more information about rack installation, see relevant rack installation guide at www.dell.com/xemanuals. PowerEdge XE7100 system overview...

  • Page 20: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information.

  • Page 21: Options To Log In To Idrac

    Table 1. Interfaces to set up iDRAC IP address (continued) Interface Documentation links OpenManage Deployment Toolkit OpenManage Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit. Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/ idracmanuals or for system-specific Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals >...

  • Page 22: Resources To Install Operating System

    NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system see, Supported Operating Systems for Dell EMC PowerEdge systems. Options to download firmware You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section.

  • Page 23: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse all products, and navigate to your product.

  • Page 24: Chapter 4: Installing And Removing Enclosure Components

    • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Dell EMC PowerEdge XE7440 and XE7420 sleds • Power supply units • Cooling fans • Expander module • System cover •...

  • Page 25: Before Working Inside Your System

    ● 5mm hex nut screwdriver ● Plastic scribe ● 1/4 inch flat blade screwdriver ● Wrist grounding strap connected to the ground ● ESD mat Dell EMC PowerEdge XE7440 and XE7420 sleds Removing the sled Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 26: Installing The Sled

    Figure 19. Removing the sled Next steps Install the sled. Installing the sled Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Hold the sled on both sides and slide the sled into the enclosure until the sled is locked to the enclosure. 2.

  • Page 27: Power Supply Units

    Power supply units CAUTION: The PSUs must have the Extended Power Performance (EPP) label. Mixing PSUs (even the PSUs that have the same power rating) from previous generations of PowerEdge servers is not supported. Mixing PSUs results in a PSU mismatch condition or failure to turn the system on. Your system supports two 2400 W AC PSUs.

  • Page 28: Removing A Power Supply Unit

    Logging behavior As with all Redundancy Policies, when a Power Supply Unit fails, a log message is generated. For the Fault Tolerant Redundancy policy, a log message will also be recorded to note a "Loss of Redundancy". This message indicates that the system is continuing to operate in a Non-Redundant state, and action is necessary to either restore power to a failed AC Grid or replace a failed Power Supply Unit.

  • Page 29: Cooling Fans

    2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place. Figure 22.

  • Page 30: Installing A Cooling Fan

    Steps 1. Press and hold the release latch. 2. Slide the fan out of the system using the fan handle. Figure 23. Removing a cooling fan Next steps Install a cooling fan. 2. For more information about the fan status, see the management software. Installing a cooling fan Prerequisites 1.

  • Page 31: Removing The Cooling Fan Cage

    Figure 24. Installing a cooling fan Next steps 1. Follow the procedure listed in After working inside the system. 2. Check the management software to see if the fan is rotating at the optimal speed. Removing the cooling fan cage Prerequisites WARNING: Do not attempt to operate the system without the cooling fans.

  • Page 32: Installing The Cooling Fan Cage

    Figure 25. Removing the cooling fan cage Next steps Install the cooling fan cage. Installing the cooling fan cage Prerequisites WARNING: Do not attempt to operate the system without the cooling fans. NOTE: Observe the routing of the cables when removing them from the system. Route these cables properly when you replace them to prevent the cables from being pinched or crimped.

  • Page 33: Removing The Cooling Fan Board

    Figure 26. Installing the cooling fan cage Next steps Install the cooling fans. 2. Follow the procedure listed in After working inside the system. 3. Check the management software to see if all the fans are rotating at the optimal speed. Removing the cooling fan board Prerequisites 1.

  • Page 34: Installing The Cooling Fan Board

    Figure 27. Removing the cooling fan board bracket 3. Remove the screw securing the fan board. 4. Remove the cooling fan board out of the bracket. Figure 28. Removing the cooling fan board Next steps Replace the cooling fan board. Installing the cooling fan board Prerequisites WARNING:...
  • Page 35 Steps 1. Insert the fan board into bracket and secure the fan board using a screw. Figure 29. Installing the cooling fan board 2. Align and insert the fan board bracket into the hard disk drive back plane board. 3. Secure the fan board bracket using the two screws. Figure 30.

  • Page 36: Expander Module

    Expander module Removing the expander module Prerequisites 1. Follow the safety guidelines listed in safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Loosen the captive screw. 2. Pull the expander module handle from under the expander module. 3.

  • Page 37: Removing The Expander Board

    Figure 32. Installing the expander module Next steps 1. Follow the procedure listed in After working inside the system. Removing the expander board Prerequisites 1. Follow the safety guidelines listed in safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 38 Figure 33. Removing the bracket 3. Using the Phillips #2 screwdriver, remove the two screws that secure the expander board to the expander module. 4. Slide and lift the expander board from the expander module. Figure 34. Removing the expander board Next steps Replace the expander board.

  • Page 39: Installing The Expander Board

    Installing the expander board Prerequisites 1. Follow the safety guidelines listed in safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Align and insert the expander board into the expander module. 2. Tighten the two screws to secure the expander board to the module. Figure 35.

  • Page 40: System Cover

    Figure 36. Installing the bracket Next steps 1. Connect all the the cables to the expander board. Install the PERC riser. install the 2.5-inch HDD backplane. 4. If applicable, install the 2.5-inch HDDs. Install the expander module. 6. Follow the procedure listed in After working inside the system.

  • Page 41: Installing The Front System Cover

    Figure 37. Removing the front system cover Next steps Replace the system cover. Installing the front system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. Steps Lower the front cover until the latches clicks into place. Installing and removing enclosure components...

  • Page 42: Removing The Rear System Cover

    Figure 38. Front system cover installation Removing the rear system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. Steps 1. Slide the two latches. 2. Lift the front cover. Figure 39. Removing the rear system cover Installing and removing enclosure components...

  • Page 43: Installing The Rear System Cover

    Next steps Replace the rear system cover. Installing the rear system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. Steps Lower the rear cover until the latches clicks into place. Figure 40. Rear system cover installation Removing the system cover Prerequisites 1.

  • Page 44: Installing The System Cover

    Figure 41. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. Steps 1. Align and place the system cover onto the chassis. 2. Lower the front and rear covers until the latches clicks into place. Installing and removing enclosure components...

  • Page 45: Drives

    Figure 42. System cover installation Drives CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly. CAUTION: Do not turn off or restart your system while a drive is being formatted. Doing so can cause a drive failure.

  • Page 46: Installing A Drive Carrier

    Steps 1. Locate the hard drive to be removed and press the release button to open the drive carrier release handle. 2. Holding the handle, slide the drive carrier out of the drive slot. Figure 43. Removing a 3.5-inch drive carrier Figure 44.
  • Page 47 CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported. CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.

  • Page 48: Removing The Drive From The Drive Carrier

    Figure 46. Installing a 2.5-inch drive carrier into the expander module Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instruction. Steps 1. Flex the drive carrier bracket outwards. 2. Lift the drive out of the drive carrier. Figure 47.

  • Page 49: Installing The Drive Into The Drive Carrier

    Figure 48. Removing the 2.5-inch drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the drive blank. Steps 1.

  • Page 50: Removing A 2.5-Inch Drive Blank

    Figure 50. Installing a 2.5-inch drive into the drive carrier Next steps Install the drive carrier. Removing a 2.5-inch drive blank Prerequisites 1. Follow the safety guidelines listed in safety instructions. CAUTION: To maintain proper system cooling, all empty drive slots must have drive blanks installed. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.

  • Page 51: Installing A 2.5-Inch Drive Blank

    Install a drive or a drive blank. Installing a 2.5-inch drive blank Prerequisites 1. Follow the safety guidelines listed in safety instructions. CAUTION: To maintain proper system cooling, all empty drive slots must have drive blanks installed. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

  • Page 52: Installing The Power Distribution Board

    2. Lift the PDB module and disconnect the intrusion cable. Figure 53. Removing the PDB module 3. Remove the screws securing the PDB. 4. Move the PDB away from the bracket. Figure 54. Removing the PDB Next steps Install the PDB.
  • Page 53 Steps 1. Align the power distribution board (PDB) screw holes with bracket screw holes and insert the power distribution board into the bracket. 2. Secure the PDB with the five screws. 3. Connect the intrusion cable to the PDB. Figure 55. Installing the PDB 4.

  • Page 54: Perc

    PERC Removing the PERC riser Prerequisites 1. Follow the safety guidelines listed in safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expander module. Steps 1. Using the Phillips #2 screwdriver, remove the screw that secure the PERC riser to the expander module. 2.

  • Page 55: Removing The Perc Card

    Figure 58. Installing the PERC riser Next steps Install the expander module. 2. Follow the procedure listed in After working inside the system. Removing the PERC card Prerequisites 1. Follow the safety guidelines listed in safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 56: Installing The Perc Card

    Figure 59. PERC card removal Next steps Replace the PERC card. Installing the PERC card Prerequisites 1. Follow the safety guidelines listed in safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installing a new PERC card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.

  • Page 57: Removing The Perc Riser Board

    Next steps Install the PERC riser. 2. Connect the cables to the connectors on the PERC. Install the expander module. 4. Follow the procedure listed in After working inside the system. Removing the PERC riser board Prerequisites 1. Follow the safety guidelines listed in safety instructions.

  • Page 58: Drive Cage

    Figure 62. Installing the PERC riser board Next steps Install te PERC card. Install the expander module. 3. Follow the procedure listed in After working inside the system. Drive cage Removing the 3.5 inch drive cage Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane.

  • Page 59: Installing The Drive Cage

    Figure 63. Removing the drive cage Next steps Install the drive cage. Installing the drive cage Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: You must note the number of each drive and temporarily label them before removal so that you can replace them in the same locations.

  • Page 60: Backplanes And Expander Board

    2. Using the Phillips #1 screwdriver, secure the drive cage in place with the 24 screws. 3. Tighten the 18 captive screws. Figure 64. Installing the drive cage Next steps Install the power distribution board. Install the power supplies. Install all the drives.
  • Page 61 The image below shows the 3.5-inch hard drive backplane board: Figure 65. 3.5-inch hard drive backplane 1. 3.5-inch HDD connector 2. PDB/Chassis manager board connector 3. Fan connector 1/2 4. SAS/SATA connector 5. Fan connector 3/4 6. SAS/SATA connector 7. Fan connector 5/6 The image below shows the 2.5-inch hard drive backplane: Figure 66.

  • Page 62: 3.5-Inch Hard Drive Mapping

    Figure 67. SAS Expander board 1. SAS/SATA connector to 3.5-inch HDD backplane 2. SAS/SATA connector to 3.5-inch HDD backplane 3. SFF standard x8 OCulink connector 4. SAS/SATA connector to 3.5-inch HDD backplane 5. Link x8 PCIe (Gen3) for PERC or raid card 6.

  • Page 63: Removing The 2.5-Inch Hard Drive Backplane

    Removing the 2.5-inch hard drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: You must note the slot number of each drive and temporarily label them before removal so that you can replace them in the same slots.

  • Page 64: Removing The Backplane/Midplane Assembly

    NOTE: Observe the routing of the cables on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. Follow the safety guidelines listed in safety instructions.

  • Page 65: Installing The Backplane/Midplane Assembly

    Remove all the system fans. Remove the fan cage. Remove the fan control board module. Remove the drive cage. 14. Disconnect all the cables connecting to backplane/midplane assembly board. Steps 1. Using the Phillips #1 screwdriver, remove the 24 screws on the backplane and the four screws on the sides of the chassis securing the backplane to the chassis.

  • Page 66: Intrusion Switch Module

    CAUTION: Be careful regarding the control panel LEDs while installing the backplane to the chassis. 2. Holding the plastic handle, slide the backplane towards the front until the chassis guide pins are secure. Figure 72. Installing the backplane/midplane assembly 3. Replace the 24 screws on the backplane and four screws on the sides of the chassis to secure the backplane/midplane assembly to the chassis.

  • Page 67: Installing The Intrusion Switch

    Remove the front system cover. Remove the front drive cage Steps 1. Disconnect and remove the intrusion switch cable from the connector on the system board. Observe the routing of the cable as you remove it from the chassis. 2. Remove the screws securing the switch bracket and move it away from the chassis. 3.

  • Page 68: Removing The Rear Intrusion Switch

    Figure 74. Front intrusion switch installation Next steps Install the front system cover. Install the front drive cage. 3. Follow the procedure listed in After working inside your system. Removing the rear intrusion switch Prerequisites 1. Follow the safety guidelines listed in safety instructions.

  • Page 69: Installing The Rear Intrusion Switch

    Figure 75. Rear intrusion switch removal Next steps Replace the rear intrusion switch. Installing the rear intrusion switch Prerequisites 1. Follow the safety guidelines listed in safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the rear system cover.

  • Page 70: Chassis Handle

    Figure 76. Rear intrusion switch installation Next steps Install the PDB. Install the rear system cover. Install the rear drive cage. 4. Follow the procedure listed in After working inside your system. Chassis handle Removing the handle Prerequisites 1. Follow the safety guidelines listed in safety instructions.

  • Page 71: Installing The Handle

    Figure 77. Removing the handle Next steps Install the handle. Installing the handle Prerequisites 1. Follow the safety guidelines listed in safety instructions. Steps Align and lift the handle until the click sound is heard when seated properly. NOTE: Install all the four handles simultaneously on the chassis to lift the system. Figure 78.
  • Page 72 Next steps 1. Follow the procedure listed in After working inside the system. Installing and removing enclosure components...

  • Page 73: Chapter 5: Technical Specifications

    Dimensions of the PowerEdge XE7100 • Chassis weight • PSU specifications • Cooling specifications • Power distribution board • Drives and storage specifications • Expander module • Environmental specifications Dimensions of the PowerEdge XE7100 Figure 79. Dimensions of PowerEdge XE7100 enclosure Technical specifications...

  • Page 74: Chassis Weight

    ● Replace the faulty PSU for optimal performance and to resume the 1+1 redundancy mode. Cooling specifications The PowerEdge XE7100 chassis with two PowerEdge XE7420 nodes/sleds or one PowerEdge XE7440 node/sled has 18 fans. These are divided into three fan zones (Chassis, Node_A, and Node_B), and each zone has six fans.
  • Page 75 Table 8. Fan numbering PowerEdge systems Fan numbering XE7100 - Chassis 1–6 XE7440 (Single sled) 7–12 , 13-18 XE7420 (Dual sleds) Node_A: 7–12 , Node_B: 13-18 NOTE: The reading and reporting of fan sensors are in the order of chassis fans, Node_A and Node_B fans, and sensors numbering is 1-6, 7-12 and 13-18 respectively.

  • Page 76: Power Distribution Board

    5. Power connector to the HDD backplane/midplane board 6. JTAG connector Drives and storage specifications The PowerEdge XE7100 enclosure supports SAS and SATA hard drives and Solid State Drives (SSDs). Table 10. Supported drive options for the PowerEdgeXE7100 enclosure Maximum number of drives in the enclosure Maximum number of drives assigned per sled 100 x 3.5-inch drive systems...

  • Page 77: Expander Module

    Expander module Dell PowerEdge XE7100 supports up to two expander modules. Each expander module supports: ● One Microsemi PM8056 SAS expander chip ● Two 2.5 inch slim 7 mm SATA SSDs + two 2.5 inch slim 7 mm NVMe SSDs ●...

  • Page 78: Expanded Operating Temperature Specifications

    Expanded operating temperature specifications NOTE: When operating in the expanded temperature range, system performance may be impacted. NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported in the System Event Log. Operating temperature derating specifications Table 12.

  • Page 79: Particulate And Gaseous Contamination Specifications

    Particulate and gaseous contamination specifications Table 15. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: This condition applies only to data center environments. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.

  • Page 80: Maximum Altitude Specifications

    Maximum altitude specifications Table 19. Maximum altitude specifications Maximum altitude Specifications Operating 3048 m (10,000 ft) Storage 12,000 m (39,370 ft) Technical specifications...

  • Page 81: Chapter 6: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Direct LED indicator codes • NIC indicator codes •...

  • Page 82: Idrac Direct Led Indicator Codes

    Table 20. System health and system ID indicator codes (continued) System health and system ID Condition indicator code generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up. iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

  • Page 83: Power Supply Unit Indicator Codes

    Table 22. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is blinking green, and activity is off. Indicates that the NIC identify is enabled through the NIC configuration utility. Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred.

  • Page 84: Using System Diagnostics

    Table 24. DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU, and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU. Blinking green When hot-plugging a PSU, it blinks green five times at a rate of 4 Hz and powers off.
  • Page 85 Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1. As the system boots, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

  • Page 86: Chapter 7: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 87 Dell OpenManage openmanagemanuals Enterprise, see the Dell OpenManage Enterprise User’s Guide. For information about installing and using https://www.dell.com/ Dell SupportAssist, see the Dell EMC serviceabilitytools SupportAssist Enterprise User’s Guide. For information about partner programs www.dell.com/openmanagemanuals enterprise systems management, see the OpenManage Connections Enterprise Systems Management documents.

  • Page 88: Chapter 8: Getting Help

    Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,...

  • Page 89: Quick Resource Locator For Xe7100, Xe7420 And Xe7440 Systems

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

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