Dell EMC PowerEdge R6415 Installation And Service Manual
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Dell EMC PowerEdge R6415 Installation And Service Manual

Dell EMC PowerEdge R6415 Installation And Service Manual

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Dell EMC PowerEdge R6415
Installation and Service Manual
Regulatory Model: E45S Series
Regulatory Type: E45S002

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Summary of Contents for Dell EMC PowerEdge R6415

  • Page 1 Dell EMC PowerEdge R6415 Installation and Service Manual Regulatory Model: E45S Series Regulatory Type: E45S002...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents 1 Dell EMC PowerEdge R6415 overview......................7 Supported configurations for the PowerEdge R6415 system..................7 Front view of the system..............................8 Left control panel view...............................10 Right control panel view............................13 LCD panel..................................14 Drive indicator codes..............................15 Back view of the system..............................16 NIC indicator codes..............................
  • Page 4 Log in to iDRAC................................33 Options to install the operating system.........................33 Methods to download firmware and drivers......................33 Downloading drivers and firmware.......................... 34 5 Pre-operating system management applications..................35 Options to manage the pre-operating system applications..................35 System Setup................................... 35 Viewing System Setup.............................. 35 System Setup details..............................
  • Page 5 Drives....................................69 Removing a drive blank............................. 69 Installing a drive blank..............................70 Removing a drive carrier............................70 Installing a drive carrier.............................. 71 Removing the drive from the drive carrier......................72 Installing a drive into the drive carrier........................73 System memory................................74 General memory module installation guidelines...................... 76 Mode-specific guidelines............................77 Removing a memory module............................
  • Page 6 Power supply units................................115 Hot spare feature..............................115 Removing a power supply unit blank........................115 Installing a power supply unit blank.........................116 Removing a hot swappable power supply unit...................... 116 Installing a hot swappable power supply unit......................117 Removing a cabled power supply unit........................118 Installing a cabled power supply unit........................

  • Page 7: Dell Emc Poweredge R6415 Overview

    Dell EMC PowerEdge R6415 overview The PowerEdge R6415 is a 1U, single socket rack system and support these configurations: • One AMD EPYC ™ processor • 16 DIMM slots • Two redundant power supply units (PSU) or single cabled PSU •...

  • Page 8: Front View Of The System

    Figure 1. Supported configurations for a PowerEdge R6415 Front view of the system The front view displays the features available on the front of the system. Figure 2. Front view of 8 x 2.5 inch drive system Dell EMC PowerEdge R6415 overview...
  • Page 9 Drive slots [3.5 inch or 2.5 Enables you to install drives that are supported on your system. For inch drives] more information about drives, see the Technical specifications section. Dell EMC PowerEdge R6415 overview...

  • Page 10: Left Control Panel View

    Kernel based Virtual Machine (KVM), on a supported mobile device. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Status LED indicators NOTE: The indicators display solid amber if any error occurs. Dell EMC PowerEdge R6415 overview...
  • Page 11 System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of your system. Figure 7. System health and system ID indicators Dell EMC PowerEdge R6415 overview...
  • Page 12 If the problem persists, see the Getting help section. For more information, see Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals or Dell OpenManage Server Administrator User’s Guide at Dell.com/openmanagemanuals. Dell EMC PowerEdge R6415 overview...

  • Page 13: Right Control Panel View

    Direct LED The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is actively connected to a device. For more information, see the iDRAC Direct LED indicator codes section. Dell EMC PowerEdge R6415 overview...

  • Page 14: Lcd Panel

    If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see the Getting help section. • The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools. Dell EMC PowerEdge R6415 overview...

  • Page 15: Drive Indicator Codes

    The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power condition of the drive. Figure 11. Drive indicators Drive activity LED indicator Drive status LED indicator Dell EMC PowerEdge R6415 overview...

  • Page 16: Back View Of The System

    Enables you to connect a serial device to the system. For more information, see the Technical specifications section. Enables you to remotely access iDRAC. For more information, see the iDRAC9 dedicated port iDRAC User’s Guide at Dell.com/idracmanuals. Dell EMC PowerEdge R6415 overview...
  • Page 17 If the system stops responding during POST, press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode. Power supply unit (cabled) For more information about the PSU configurations, see the Technical specificationssection Dell EMC PowerEdge R6415 overview...

  • Page 18: Nic Indicator Codes

    AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is present or if a power fault has occurred. Figure 15. PSU status indicator PSU status indicator/handle Dell EMC PowerEdge R6415 overview...

  • Page 19: Cabled Power Supply Unit Indicator Codes

    Press the self-diagnostic button to perform a quick health check on the cabled power supply unit (PSU) of the system. Figure 16. Cabled PSU status indicator and self-diagnostic button self-diagnostic button AC PSU status indicator Dell EMC PowerEdge R6415 overview...

  • Page 20: Locating The Service Tag Of Your System

    Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel. Figure 17. Locating Service Tag of your system Information tag (front view) Information tag (back view) OpenManage Mobile (OMM) label (optional) iDRAC MAC address and iDRAC secure password label Service Tag Dell EMC PowerEdge R6415 overview...

  • Page 21: Documentation Resources

    Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For information about installing and using Dell Dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller, see the Dell Lifecycle Controller User’s Guide.
  • Page 22 Task Document Location For information about partner programs enterprise Dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents. Working with the Dell For information about understanding the features Dell.com/storagecontrollermanuals PowerEdge RAID controllers of the Dell PowerEdge RAID controllers (PERC), Software RAID controllers, or BOSS card and deploying the cards, see the Storage controller documentation.

  • Page 23: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • System dimensions • Chassis weight • Processor specifications • PSU specifications • System battery specifications • Expansion bus specifications • Memory specifications • Drive specifications •...

  • Page 24: System Dimensions

    System dimensions Figure 18. Dimensions of the PowerEdge R6415 system Table 15. Dimensions of the PowerEdge R6415 system Za (with bezel) Za (without bezel) x4 and x10 = 482.0 mm (18.97 434.0 mm (17.08 42.8 mm (3.41 35.84 mm (1.41 22 mm (0.87...

  • Page 25: Processor Specifications

    The PowerEdge R6415 system supports CR 2032 3.0-V lithium coin cell system battery. Expansion bus specifications The PowerEdge R6415 system supports up to two Gen3 PCI express (PCIe) expansion cards, which need to be installed on the system board using expansion card risers. The R6415 system supports three configurations:...

  • Page 26: Drive Specifications

    NIC ports The PowerEdge R6415 system supports two onboard network ports accessible from the back panel, each port supports up to 1 Gbps. The system also supports LAN on Motherboard (LOM) on an optional riser card. You can install one LOM riser card. The supported options are listed here: •...

  • Page 27: Serial Connector

    9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R6415 system supports two 15- pin VGA ports one each on the front and back panels.

  • Page 28: Environmental Specifications

    Resolution Refresh rate (Hz) Color depth (bits) 1920 x 1080 8, 16, 32 1920 x 1200 8, 16, 32 Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/ environmental_datasheets. Table 21. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F)

  • Page 29: Particulate And Gaseous Contamination Specifications

    Table 25. Maximum altitude specifications Maximum altitude Specifications 3048 m (10,000 ft) Operating Storage 12,000 m (39,370 ft) Table 26. Operating temperature derating specifications Operating temperature derating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft).

  • Page 30: Standard Operating Temperature

    Table 28. Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985. Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9. NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity. Standard operating temperature Table 29.

  • Page 31: Thermal Restriction Matrix

    • Cabled power supply unit is not supported. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • Processors that consume more than 180 W are not supported. Thermal restriction matrix Table 31. Thermal restriction matrix for R6415 Features, processor type and specifications Configuration type and ambient temperature support Storage configuration...

  • Page 32: Initial System Setup And Configuration

    Initial system setup and configuration Setting up your system Complete the following steps to set up your system: Unpack the system. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at Dell.com/poweredgemanuals.

  • Page 33: Log In To Idrac

    Interfaces Document/Section iDRAC Direct and See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals Quick Sync 2 (optional) NOTE: To access iDRAC, ensure that you connect the Ethernet cable to the iDRAC direct port. You can also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.

  • Page 34: Downloading Drivers And Firmware

    Table 33. Firmware and drivers Methods Location From the Dell Support site Dell.com/support/home Using Dell Remote Access Controller Lifecycle Controller (iDRAC Dell.com/idracmanuals with LC) Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals...

  • Page 35: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller •...

  • Page 36: System Setup Details

    System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface).

  • Page 37: System Information

    Option Description Network Settings Specifies options to manage the UEFI network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Devices Specifies options to manage integrated device controllers and ports, specifies related features and options. Serial Specifies options to manage the serial ports, its related features and options.
  • Page 38 Option Description Contact Information System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware. Version UEFI Compliance Specifies the UEFI compliance level of the system firmware. Version Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving.

  • Page 39: Processor Settings

    Option Description Memory Specifies if Non-Uniform Memory Architecture (NUMA) is supported. Interleaving Table 34. Memory interleaving options Memory Options Single memory module Disabled by default Two or more memory modules • Disabled • Channel Interleaving • Die Interleaving Memory Interleaving is set to Channel Interleaving by default. NOTE: The AMD EPYC micro architecture utilizes four NUMA per socket.
  • Page 40 Option Description Software Enables or disables the software prefetcher. This option is set to Enabled by default. Prefetcher Number of Cores Controls the number of enabled cores in each processor. This option is set to All by default. per Processor Processor Core Specifies the maximum core frequency of the processor.

  • Page 41: Boot Settings

    Option Description Port n Sets the drive type of the selected device. For AHCI Mode, BIOS support is always enabled. Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the drive.
  • Page 42 Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.

  • Page 43: Network Settings

    NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key. You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 44 UEFI iSCSI Settings You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode. Viewing UEFI iSCSI Settings To view the UEFI iSCSI Settings screen, perform the following steps: Turn on, or restart your system.
  • Page 45 Integrated Devices details The Integrated Devices screen details are explained as follows: Option Description User Accessible Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting USB Ports All Ports Off disables all front and back USB ports. The USB keyboard and mouse still function in certain USB ports during the boot process, depending on the selection.
  • Page 46 Option Description Memory Mapped Controls where MMIO is mapped. The 1 TB option is designed for specific OS which cannot support MMIO over 1 I/O Limit TB. This option is set to 8 TB by default. The default option is the maximum address that the system supports and recommended in most cases.
  • Page 47 Serial Communication details The Serial Communication screen details are explained as follows: Option Description Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can Communication also be enabled, and the port address can be specified. This option is set to Auto by default. Serial Port Address Enables you to set the port address for serial devices.

  • Page 48: System Security

    System Profile Settings details The System Profile Settings screen details are explained as follows: Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt (OS) by default.
  • Page 49 Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system.

  • Page 50: Options Description

    Option Description User Defined Delay Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected. (60 s to 240 s) UEFI Variable Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are Access accessible in the operating system per the UEFI specification.

  • Page 51: Using Your System Password To Secure Your System

    Steps To enter System Setup, press F2 immediately after turning on or rebooting your system. On the System Setup Main Menu screen, click System BIOS > System Security. On the System Security screen, verify that Password Status is set to Unlocked. In the System Password field, type your system password, and press Enter or Tab.
  • Page 52 Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes. Select Setup Password, change, or delete the existing setup password and press Enter or Tab. NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion.

  • Page 53: Miscellaneous Settings

    Option Description • SATA Ports in AHCI mode • BOSS PCIe Cards (Internal M.2 Drives) • Internal USB NOTE: RAID configurations and NVMe cards not are included as BIOS does not have the ability to distinguish between individual drives in those configurations. Redundant OS NOTE: This option is disabled if Redundant OS Location is set to None.

  • Page 54: Idrac Settings Utility

    Option Description F1/F2 Prompt on Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also Error includes keyboard errors. Dell Wyse P25/P45 Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. BIOS Access Power Cycle Enables or disables the Power Cycle Request.

  • Page 55: Boot Manager Main Menu

    Enter the result of your step here (optional). Press F11 when you see the following message: F11 = Boot Manager If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system and try again.

  • Page 56: Installing And Removing System Components

    Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

  • Page 57: Recommended Tools

    Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock The key is required only if your system includes a bezel. • Phillips #1 screwdriver • Phillips #2 screwdriver • Torx #T20 screwdriver •...

  • Page 58: Installing The Front Bezel

    Figure 19. Removing the front bezel with the LCD panel Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites Follow the safety guidelines listed in Safety instructions. If applicable, locate and remove the key from the inside of the bezel. NOTE: The bezel key is part of the bezel package.

  • Page 59: System Cover

    Figure 20. Installing the front bezel with the LCD panel System cover System cover provides security for the entire system and also helps in maintaining proper air flow inside the system. Removing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 60: Installing The System Cover

    Figure 21. Removing the system cover Next step Install the system cover. For more information, see Installing the system cover. Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the tabs on the system cover with the guide slots on the system.

  • Page 61: Backplane Cover

    Figure 22. Installing system cover Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on all the attached peripherals and the system, in the requisite order. Backplane cover Removing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 62: Installing The Backplane Cover

    Figure 23. Removing backplane cover Next step Install the backplane cover. For more information see, Installing the backplane cover. Installing the backplane cover Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the backplane cover with the guide slots on the system. Slide the backplane cover toward the front of the system until the cover locks into place.

  • Page 63: Inside The System

    Figure 24. Installing backplane cover Next step Follow the procedure listed in After working inside your system. Inside the system NOTE: Components with orange touch points are hot swappable and components are not hot swappable have blue touch points. Installing and removing system components...

  • Page 64: Air Shroud

    Figure 25. Inside the system left ear backplane cover optical drive release tab cable retention latch fan blank intrusion switch power interposer board memory module slots low profile riser left mini PERC card low profile riser right air shroud cooling fans drive backplane right ear information tag...

  • Page 65: Installing The Air Shroud

    Step Hold the air shroud touch points at both ends and lift the shroud out of the system. Figure 26. Removing the air shroud Next step Install the air shroud. For more information see, Installing the air shroud. Installing the air shroud Prerequisite Follow the safety guidelines listed in Safety...

  • Page 66: Cooling Fans

    Figure 27. Installing the air shroud Next step Follow the procedure listed in After working inside your system. Cooling fans The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules.

  • Page 67: Installing A Cooling Fan

    Figure 28. Removing a cooling fan Next step Install the cooling fan. For more information, see Installing a cooling fan. Installing a cooling fan Prerequisite WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 68: Intrusion Switch

    Next steps Install the air shroud. For more information see, Installing the air shroud. Follow the procedure listed in After working inside your system. Intrusion switch The chassis intrusion detection switch detects any intrusion into the system and creates a log entry in the system event log (SEL). This switch is activated when the cover of your system is removed.

  • Page 69: Drives

    Connect the intrusion switch cable to the connector on the system board. Figure 31. Installing the intrusion switch Next steps Install air shroud. For more information see Installing the air shroud. Follow the procedure listed in After working inside your system.

  • Page 70: Installing A Drive Blank

    Figure 32. Removing a drive blank Next step Install a drive blank or a drive carrier. For more information, see Installing a drive blank Installing a drive carrier. Installing a drive blank The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisite Follow the safety guidelines listed in Safety...

  • Page 71: Installing A Drive Carrier

    Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal. For more information, see the documentation for the storage controller. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 72: Removing The Drive From The Drive Carrier

    CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to rebuild.

  • Page 73: Installing A Drive Into The Drive Carrier

    Figure 36. Removing the drive from the drive carrier Next step Install a hard drive into the drive carrier. For more information, see Installing a drive into the drive carrier. Installing a drive into the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 74: System Memory

    Figure 37. Installing a drive into the drive carrier System memory The PowerEdge R6415 supports sixteen DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs) . NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be 2666 MT/s, 2400 MT/s, 2133 MT/s, or 1866 MT/s depending on the following factors: •...
  • Page 75 Model 2P/1P Core Thread Base All cores Max DDR freq PCIe TDP (W) numb freq boost boost (MB) chann (1DPC) (Ghz) freq freq (Ghz) (Ghz) 7281 PS7281BEVGA 2P OR 2.10 2.70 2.70 2400/2666 X128 155/170 7251 PS7251BFV8S 2P OR 2.10 2.90 2.90 2400...

  • Page 76: General Memory Module Installation Guidelines

    Figure 38. Memory socket location Memory channels are organized as follows: Table 41. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Processor General memory module installation guidelines NOTE: If your system's memory configurations fail to observe these guidelines, your system might not boot, might stop responding during memory configuration, or might operate with reduced memory.

  • Page 77: Mode-Specific Guidelines

    • x4 and x8 DRAM based memory modules cannot be mixed. • Up to two RDIMMs can be populated per channel regardless of rank count. • Up to two LRDIMMs can be populated per channel regardless of rank count. • If the memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s) or slower depending on the system DIMM configuration.

  • Page 78: Installing A Memory Module

    Figure 39. Removing a memory module Next steps Install a memory module. For more information, see Installing a memory module. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module.

  • Page 79: Processors And Heat Sinks

    Figure 40. Installing a memory module Next steps Install the air shroud. For more information, see Installing the air shroud. Follow the procedure listed in After working inside your system. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings.

  • Page 80: Removing The Processor

    Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor. NOTE: The captive screw numbers are marked on the heat sink. Loosen the captive screw 3 that is diagonally opposite to the screw 4. Repeat the procedure for the remaining two captive screws 2 and 1. Loosen all the captive screws in the sequence 4, 3, 2, 1 and lift the heat sink away from the system.
  • Page 81 Remove the heat sink. For more information, see Removing a heat sink. CAUTION: You may find the CMOS battery loss or CMOS checksum error displayed during the first instance of powering on the system after the CPU or system board replacement which is expected. To fix this, simply go to setup option to configure the system settings.
  • Page 82 Figure 43. Lifting the rail frame Holding the blue tab on the processor tray, slide the tray out of the processor socket frame. Installing and removing system components...

  • Page 83: Installing The Processor

    Figure 44. Removing the processor tray Next step Install the processor. For more information, see Installing the processor. Installing the processor Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Holding the blue tab on the processor tray, slide the tray into the processor socket frame until firmly seated. Installing and removing system components...
  • Page 84 Figure 45. Placing the processor into the processor socket frame Push the rail frame down until the blue latches lock into place. Installing and removing system components...
  • Page 85 Figure 46. Closing the processor socket frame Secure the processor socket cover to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 16.1 ± 1.2 kgf-cm (14.0 ± 1.0 lbf-in).

  • Page 86: Installing The Heat Sink

    Figure 47. Securing the processor socket cover Next steps Install the heat sink. For more information, see Installing the heat sink. Install the air shroud. For more information, see Installing the air shroud. Follow the procedure listed in After working inside your system.

  • Page 87: Expansion Cards And Expansion Card Risers

    Using a Torx #T20 screwdriver, tighten the captive screw 1 to secure the heat sink to the system board. NOTE: The captive screw numbers are marked on the heat sink. Tighten the captive screw 2 that is diagonally opposite to the screw 1. Repeat the procedure for the remaining captive screws 3 and 4.

  • Page 88: Expansion Card Installation Guidelines

    Expansion card installation guidelines The following table describes the supported expansion cards: Table 42. Expansion card riser configurations Expansion card riser PCIe slots on the riser Processor connection Height Length Slot width No riser Slot 1 Processor 1 right riser Slot 2 Processor 1 Low Profile...
  • Page 89 Card type Slot priority Maximum number of cards Mellanox 25G, CX4LX DP SFP Qlogic 10G BASET DP Qlogic 10G SFP+ DP Qlogic 25G SFP DP Qlogic (FC8 DCL) Qlogic (FC16 SP/DP) Qlogic (FC32 DP) LOM ( 2x1G)/(2x10G) Table 45. Riser 3 configuration (include slots 1,2, and 3) Card type Slot priority Maximum number of cards...

  • Page 90: Removing The Expansion Card Risers

    Removing the expansion card risers Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Disconnect any cables connected to the expansion card. Remove the air shroud. For more information, see Removing the air shroud.

  • Page 91: Installing The Expansion Card Risers

    Figure 50. Removing the low profile right riser Next step Install the expansion card riser. For more information, see Installing the expansion card risers. Installing the expansion card risers Prerequisites Follow the safety guidelines listed in Safety instructions. If removed, install the expansion cards into the expansion card risers. For more information, see Installing an expansion card into the expansion card riser Steps...

  • Page 92: Removing Expansion Card From The Expansion Card Riser

    NOTE: For low profile riser right, tighten the captive screw to secure the riser to the system board. Figure 52. Installing the low profile right riser Next steps If required, re-connect the cables to the expansion card. Install the air shroud. For more information, see Installing the air shroud.
  • Page 93 Figure 53. Removing an expansion card from a riser If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 94: Installing An Expansion Card Into The Expansion Card Riser

    Figure 54. Installing filler bracket for the riser Next step If applicable, install an expansion card. For more information, see Installing an expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions.
  • Page 95 Figure 55. Removing a filler bracket from a low profile riser Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Close the expansion card retention latch.

  • Page 96: Optional Idsdm Or Vflash Module

    Next steps If applicable, connect the cables to the expansion card. Install the air shroud. For more information, see Installing the air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Optional IDSDM or vFlash module The IDSDM or vFlash module combines the IDSDM or vFlash features into a single module.

  • Page 97: Removing The Idsdm Or Vflash Module

    Removing the IDSDM or vFlash module Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the micro SD cards if you are replacing the internal Dual SD module (IDSDM or vFlash). For more information, see Removing the MicroSD card.

  • Page 98: Lom Riser Card

    Steps Locate the IDSDM or vFlash connector on the system board. To locate IDSDM or vFlash, see the System board jumpers and connectors section. Align the IDSDM or vFlash module with the connector on the system board. Push the IDSDM or vFlash module until it is firmly seated in the connector on the system board. Figure 58.
  • Page 99 Steps Using a Phillips #2 screwdriver, remove the screws that secure the LAN on Motherboard (LOM) riser card to the system board. Push apart the two blue plastic clips securing the LOM riser card to release the riser. Hold the LOM riser card by the edges on either side, and lift to remove it from the connector on the system board. Slide the LOM riser card towards the front of the system until the Ethernet connectors or the SFP+ are clear of the slot in the back panel.

  • Page 100: Installing The Lom Riser Card

    Figure 61. Installing the LOM filler bracket Next step Install the LOM riser card. For more information, see Installing the LOM riser card. Installing the LOM riser card Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
  • Page 101 Figure 62. Removing the LOM filler bracket Install the LOM bracket. Insert and slide the LOM bracket into the slot on the chassis. b Using the Phillips #2 screwdriver, secure the bracket to the chassis with a screw Figure 63. Installing the LOM bracket Orient the LOM riser card to fit the Ethernet connectors or the SFP+ through the slot of the bracket.

  • Page 102: Mini Perc Card

    Figure 64. Installing the LOM riser card Next steps If removed, install the risers. For more information, see Installing the expansion card risers. Install the air shroud. For more information, see Installing the air shroud. Follow the procedure listed in After working inside your system.

  • Page 103: Installing The Mini Perc Card

    Figure 65. Removing the mini PERC card Next step Install the mini PERC card. For more information, see Installing the mini PERC card. Installing the mini PERC card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Angle the mini PERC card to engage with the mini PERC card holder on the system board. Lower the mini PERC card into place until the mini PERC card is firmly seated on the mini PERC card holder.

  • Page 104: Drive Backplane

    Follow the procedure listed in After working inside your system. Drive backplane Depending on your system configuration, the drive backplanes supported in PowerEdge R6415 are listed here: Table 46. Supported backplane options System Supported hard drives options 3.5 inch (x4) SAS, SATA backplane PowerEdge R6415 2.5 inch (x8) SAS or SATA backplane...

  • Page 105: Removing The Backplane

    backplane power cable Figure 68. 8 x 2.5 drive backplane release tab SATA_A cable connector backplane signal cable backplane SATA_B cable connector backplane power cable Figure 69. 10 x 2.5 SAS, SATA or NVMe drive backplane B0 NVMe cable connector I2C cable connector A0 NVMe cable connector SAS/SATA cable connector...

  • Page 106: Installing The Drive Backplane

    Figure 70. Removing the backplane Next step Install the backplane. For more information, see Installing the drive backplane. Installing the drive backplane Prerequisite Follow the safety guidelines listed in Safety instructions. NOTE: The procedure to install the backplane is similar for all backplane configurations. Steps Connect the SAS, SATA, or NVME cable to the backplane.
  • Page 107 Next steps Reconnect the VGA cable to the system board. If disconnected, reconnect the optical drive power and signal cables to the drive. Reconnect all the disconnected cables to the backplane. For more information, see Cable routing Reinstall the all the removed drives, into their original slots. For more information, see Installing a drive carrier.

  • Page 108: Cable Routing

    Cable routing Figure 72. Cable routing - 4 x 3.5 inch drive backplane to the mini-PERC card 4 x 3.5 inch drive backplane I2C cable cable guiding latch backplane power cable power supplies system board mini-PERC card Installing and removing system components...
  • Page 109 Figure 73. Cable routing - 4 x 3.5 inch drive backplane to the onboard controller 4 x 3.5 inch drive backplane I2C cable cable guiding latch backplane power cable power supplies system board onboard SATA connector Installing and removing system components...
  • Page 110 Figure 74. Cable routing - 8 x 2.5 inch drive backplane to the mini-PERC card 8 x 2.5 inch drive backplane backplane power cable SAS cables I2C cable cable guiding latch power interposer board system board mini-PERC card Installing and removing system components...

  • Page 111: System Battery

    Figure 75. Cable routing - 10 x 2.5 inch drive backplane to the onboard controller (NVMe) 10 x 2.5 inch drive backplane backplane power cable cable guiding latch power interposer board SAS cable SATA_B/PCIE B cable PCIe C cable PCIe D cable PCIe E cable PCIe F cable I2C cable...

  • Page 112: Optional Internal Usb Memory Key

    CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Use a plastic scribe to pry out the system battery. Figure 76. Removing the system battery To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. Press the battery into the connector until it snaps into place.

  • Page 113: Replacing The Internal Usb Memory Key

    Replacing the internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high. Follow the safety guidelines listed in Safety instructions.

  • Page 114: Installing An Optical Drive

    Figure 78. Removing the optical drive If you are not installing a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as installing the optical drive. Next step Install an optical drive. For more information, see Installing an optical drive.

  • Page 115: Power Supply Units

    Next steps Connect the power and data cables to the connector on the optical drive. NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped. Follow the procedure listed in After working inside your system.

  • Page 116: Installing A Power Supply Unit Blank

    CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a second PSU. Figure 80. Removing a power supply unit blank Next step Install a PSU, for more information, see Installing a hot swappable power supply unit...

  • Page 117: Installing A Hot Swappable Power Supply Unit

    Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Step Press the orange release latch and pull the PSU out of the system using the PSU handle. Figure 82.

  • Page 118: Removing A Cabled Power Supply Unit

    Figure 83. Installing a hot swappable PSU Next steps If you have unlatched the cable management arm, re-latch it. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.

  • Page 119: Installing A Cabled Power Supply Unit

    Figure 84. Removing a cabled PSU Next step Installing a installing a cabled PSU. For more information see, Installing a cabled power supply unit. Installing a cabled power supply unit Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Unpack the new power supply unit (PSU).

  • Page 120: Power Interposer Board

    Power interposer board The power interposer board (PIB) is a board that connects the hot swappable power supply units (PSUs) to the system board. The PIB is only supported in systems with redundant PSUs. Removing the power interposer board Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 121: Control Panel

    Steps Align the slots on the PIB with the standoffs on the system and slide the PIB into place. Using Phillips #2 screwdriver, tighten the two screws to secure the PIB to the system. Route the cables and connect them to the system board and backplane. Figure 87.

  • Page 122: Installing The Left Control Panel

    Steps Disconnect the control panel cable from the system board connector. Using a Phillips #1 screwdriver, remove the screws that secure the cable cover to the system. Using a Phillips #1 screwdriver, remove the screws that secure the left control panel assembly to the system. Holding the sides of the left control panel assembly, pull it away from the system.

  • Page 123: Removing The Right Control Panel

    Figure 89. Installing the left control panel Next steps Install the air shroud. For more information, see Installing the air shroud. If applicable, install the backplane cover. For more information, see Installing the backplane cover. Close and secure the cable guiding latch. Follow the procedure listed in After working inside your system.

  • Page 124: Installing The Right Control Panel

    Figure 90. Removing the cable cover Lift the cable latch and disconnect the right control panel cable from the system board. Using the Phillips #1 screwdriver, remove the screws that secure the right control panel assembly to the system. NOTE: Note the cable guides and cable routing paths prior to removing the cables.
  • Page 125 Steps Route the control panel cable through the side wall of the system. Align the guides on the right control panel with the slots on the system and firmly slide the panel until it is firmly seated in place. Using a Phillips #1 screwdriver, replace the screws to secure the right control panel assembly to the system. Figure 92.

  • Page 126: System Board

    System board A system board (also known as the motherboard) is the main printed circuit board in the system with different connectors used to connect different components or peripherals of the system. A system board provides the electrical connections to the components in the system to communicate.

  • Page 127: Installing The System Board

    Figure 94. Removing the system board Next step Install the system board. for more information, see Installing the system board. Installing the system board Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
  • Page 128 Figure 95. Installing system board Next steps Replace the following: Trusted Platform Module (TPM) Mini PERC Internal USB key (if applicable) IDSDM or vFlash module card All expansion cards and risers Processor Heat sink Memory modules LOM riser card Air shroud Reconnect all cables to the system board.

  • Page 129: Restoring The Service Tag Using Easy Restore

    Restoring the Service Tag using Easy Restore The easy restore feature allows you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 130: Removing The Tpm

    NOTE: • Ensure that your operating system supports the version of the TPM module being installed. • Ensure that you download and install the latest BIOS firmware on your system. • Ensure that the BIOS is configured to enable UEFI boot mode. About this task CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a...

  • Page 131: Initializing Tpm For Bitlocker Users

    Initializing TPM for BitLocker users Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Installing and removing system components...

  • Page 132: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 133: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 134: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 135: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 97. System board jumpers and connectors Table 47. System board jumpers and connectors Item Connector Description FAN6 Cooling fan 6 connector SATA_A/PCIE_A Internal SATA A connector PCIE_B PCIe B connector SATA_B/PCIE_B Internal SATA B connector Processor socket PCIE_D PCIe D connector...

  • Page 136: System Board Jumper Settings

    Item Connector Description LFT_CP_CONN Left control panel connector BP_SIG1 Backplane signal connector 1 INTRUSION Intrusion switch connector J_USB3_INT1 USB connector RGT_CP_CONN Right control panel connector SYS_PWR1 System power connector 1 SYS_PWR2 System power connector 2 PIB_SIG2 Power interposer board signal connector 2 PIB_SIG1 Power interposer board signal connector 1 IDSDM...

  • Page 137: Disabling Forgotten Password

    Jumper Setting Description NVRAM_CLR The BIOS configuration settings are retained at system boot. The BIOS configuration settings are cleared at system boot. Disabling forgotten password The software security features of the system include a system password and a setup password. The password jumper enables or disables password features and clears any password(s) currently in use.

  • Page 138: Getting Help

    Getting help Topics: • Contacting Dell • Documentation feedback • Accessing system information by using QRL • Receiving automated support with SupportAssist Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

  • Page 139: Quick Resource Locator For R6415

    Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator for R6415 Quick Resource Locator for PowerEdge R6415 Figure 98. Quick Resource Locator for R6415 Receiving automated support with SupportAssist Dell SupportAssist is an optional Dell Services offering that automates technical support for your Dell server, storage, and networking devices.

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