Communication Problems - Agilent Technologies SPS 4 User Manual

6 Troubleshooting
5 Check that the fixed wash reservoir is correctly mounted.
6 Check that the rack configuration is correct.
If all accessories are fitted correctly, reset the unit and attempt to enter
the fixed wash reservoir again. If unsuccessful, perform user calibration.
User calibration makes minor adjustments to the centering of the sample
probe on the Agilent SPS 4.
For information on user calibration, refer to
Calibration Wizard".
If you performed the calibration procedure but the problem remains
unresolved, contact your Agilent customer support representative.

Communication Problems

1 Check that the computer and the autosampler have the same
2 Disconnect the USB cable and initialize the autosampler to ensure that
3 Reconnect the USB cable and ensure it is firmly seated at both ends.
4 Using the instrument control software, send a command to the Agilent
70
communication settings.
it is in a working state. To do this, turn off the power switch, wait
10 seconds and then turn the power switch on. If the Agilent SPS 4
completes the initialization sequence with no error indicators, then this
usually indicates that the autosampler is working fine.
SPS 4. If the Agilent SPS 4 responds when the command is sent, this
means it has received the command from the computer. If unsuccessful,
contact your authorized Agilent representative for further instructions.
Chapter 7, "Running the
Agilent SPS 4 Autosampler User's Guide